How to format your
nonprofit’s website copy
For beginners
Marlene Oliveira www.moflow.ca
Copywriter and communications consultant @mo_flow
Hello!
Marlene Oliveira
•  Copywriterandcommunicationsconsultanttononprofits,moflow
•  Founder,NonprofitMarCommunity
•  Creator,WriteBetterNonprofitWebsitesonlinecourse
POLL:
What’s your web writing
experience?
TODAY’S GAME PLAN
•  Why formatting copy for online publication is important
•  Mistakes experienced nonprofit communicators are making
•  7 editing and formatting tweaks
•  How you can take all of this to the next level
•  Q&A
THEME: TAKE IT EASY
Writing for online publication isn’t
complicated. In many ways, it’s easier.
Why focus on formatting?
Questions about nonprofit website content
•  How to format your copy?
•  How to attract people (and search engines) to your
content?
•  Where to start?
•  How to get visitors to take action?
Nonprofit MarCommunity blog
Authors:
• Experiencednonprofitcommunicators
• Mightbelessexperiencedwhenitcomestowritingfortheweb
POLL:
How much of the text on a web page
do you think the average visitor
reads?
Formatting Nonprofit Website Copy - for beginners
A word on SEO: on-page elements
•  Title
•  Meta description
•  Content
•  Keywords
•  Links
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
http://www.imaginecanada.ca/blog/ranking-charity-rankings
TAKE IT EASY
Grammar rules can be broken (or relaxed)
Short sentences and even sentence
fragments are okay!
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
moflow.ca/blog >> enter ‘donate page’ in blog search box
Example: The secret to writing a better volunteer or donate page
When was the last time you updated the ‘volunteer’ and ‘donate’ page or
section of your nonprofit website? When were these pages written in the
first place, and by whom? If getting website visitors to support your
organization is a priority, good copywriting of this content is critical.
Before:
If getting website visitors to support your organization is a priority, good
copywriting of your volunteer and donate page is critical.
After:
http://abclifeliteracy.ca/fld/family-literacy-day
TAKE IT EASY
Take the pressure off.
Just get to the point.
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Longer sentences and paragraphs to break up into bullets
Present information in list vs. paragraph form
It’s work, but this kind of planning helps you to prevent or overcome
copywriting roadblocks such as writing under time pressure, not having
enough background information or direction and not being able to
properly guide supporters as they attempt to follow through and take
action.
Before:
Planning helps you to overcome nonprofit copywriting roadblocks
It’s work, but planning helps you to prevent or overcome copywriting
roadblocks such as:
• Writing under time pressure
• Not having enough background information or direction
• Not being able to properly guide supporters as they attempt to
follow through and take action
After:
http://www.pathwaystoeducation.ca/en/results
http://maytree.com/grants/maytree-grants
TAKE IT EASY
You don’t have to smooth absolutely
everything together. Painful segues be
gone!
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
If you don’t know what you want website visitors to
take away, how will they know?
Before:
The secret to writing a better volunteer or donate page
After:
http://www.techsoupcanada.ca/en/community/blog/5-nonprofit-tech-trends-for-2015
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Help readers to zero in on what’s important
http://www.pathwaystoeducation.ca/en/results
The secret to writing a better volunteer or donate page
If getting website visitors to support your organization is a priority, good
copywriting of your volunteer and donate page is critical.
Don’t assume that your volunteer page and donate page only need to
offer mechanisms for bringing in support; they should be written
to inspire support. So, what’s the secret to writing copy that inspires
support? Planning.
Example:
Readers know what links look like.
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Formatting Nonprofit Website Copy - for beginners
Before:
Separately and for each audience, drill down into who
your potential supporters are as much as
possible, creating marketing personas.
After:
Separately and for each audience, drill down into who
your potential supporters are as much as possible. 
Click here for information about creating marketing
personas.
http://www.furniturebank.org/furniture-donation-tackle-poverty/
TAKE IT EASY
You don’t have to work awkward
instructions into your copy – at least not
as often as you might have thought!
Keeping your content brief
Using an inverted pyramid structure
Using subheadings, bullets and lists to break up the copy
Using meaningful page titles, headings, subheadings
Using bold or italics to add emphasis as appropriate
Including key words and phrases
Including links and using them wisely
POLL:
Which web copy formatting tip
will you use right away?
Formatting Nonprofit Website Copy - for beginners
Two FREE course registrations
Enter until midnight February 23
(ET) by telling me your #1
web writing challenge
Questions?
Marlene Oliveira
Copywriter and communications consultant
@mo_flow
moflow.ca

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