Generating Leads from Your Website Hall Web Services
Who We Are Jenika Scott Channel Marketing Manager [email_address] Hall Web Services www.hallme.com 10+ Years in Business @Hall_Web @jenika29
Got Questions? Use GoToWebinar “Chat” or “Ask a Question” Twitter with @hall_web
About You B2B Business and you have a website Already generating some leads, want to learn how to generate more Thought about generate leads with your site but not sure how What you will learn: Knowing your users helps turn traffic into sales leads Understand buying fears and breaking down barriers How and when to ask for customer information
Research Phase How to choose services Value Facts, hard information Buying Phase Comparing Prices Incentives Why choose you? What Do People Want?
Research Phase vs. Buying Phase
Research Phase vs. Buying Phase
What Do I Have to Offer? Unique skills, interests Special offerings Focus on customer service Low prices Unique products Free training Convenient support hours Be memorable Why Choose You?
Conversion  - Getting someone that comes to your site to take your desired/specific action User Conversion starts with… USER Contact Us Download now Click here Free Trial View a demo Call us More information
User conversion can be ugly, it can be pretty – but it just needs to be effective Effective User Conversion
Buy a Product Fill out a Contact Us form Sign up for a Free Trial Register for an Event Request More Information Common User Conversion Goals
Step 1 – A user views an offering on a page Step 2 – The offer triggers a positive response from the user Step 3 – User clicks on the offering Conversions – How it works
Step 4 – Offering is described in further detail Step 5 – User decides to act on offering Conversions – How it works
Step 6 – User is sold on offering Step 7 – User fills out a form Conversions – How it works
What should I offer my users? Whether consciously or subconsciously, when a user is on a website they ask themselves: Why am I here? Do I want to do business with this company? What’s the next step? Help users answer these questions - Learn who your users are and why they are visiting your site Remember: No one cares about what you do, it’s about what you can do for them!
Who Am I and Why Am I Here? Determined in less than 7 seconds Can I find what I’m looking for? Are they trustworthy? Do they have experiences with industries like mine? What is the return policy? Do they have good customer support? Trying to answer the “Who Am I?” question from your users will help identify your target audience. ?
Rarely do sites have a single user demographic, often they have several Know Your Customers Financial Management Software Solution Finder - General
Rarely do sites have a single user demographic, often they have several Know Your Customers
Learn from Website Analytics Are they intrigued? Engaged? Bounce Rate (40-60% is healthy) Average Time on Site Pages per visit Return Visits Exit Pages Where are they coming from? Traffic Sources Keywords What content do they like/want? Top Content Popular Blogs
DO: Keep your offering near the top of the page Make it appealing – in content and look & feel Make it stand out Keep the position consistent for return users If serving multiple offerings, position them based on value of users (Or use flash to deliver them in rotation) User Conversions – DO
Putting It There Graphically
DON’T: Don't ask users to have faith that something great is behind door #1 Make your offer clear and targeted Don't waste a user's time Keep it short and to the point Don't get emotionally involved  If an idea does not work, there is value in why it did not work User Conversions – DON’T
Show Value in Exchange Don’t be shy – ask for contact information Use common sense when deciding what to ask for Be clear about what they will be getting Be trustworthy Don’t disappoint Please complete the form below to download your FREE whitepaper.
Understand Buying “Fears” Wasting time Wasting money No value Don’t want to be fooled Photo Credit http://www.flickr.com/photos/everest_colleges/4170123940/
Establishing Trust Online Case Studies Testimonials About Us Page Blog Participate in social media Personalization
Measure What’s Working Track conversions with goals Track funnels Monitor, assess, adjust Step 1: Click Button Step 2: View landing page Step 3: Fill out the form Step 4: Receive the offer GOAL * Incorporating a UC strategy and then modifying that strategy based on how people use your site is critical to the success of the site.
What Can You Do Today? Make a good first impression Identify users Show them why they’ve come to your site Answer questions Solve problems Reach out Meet expectations
Recap User conversions begin with the user It’s not about what you want Help users find the information they are seeking – use clear calls to action Provide something of value and ask for customer information Use analytics to determine what works and what doesn’t
Questions?
Learn More SEO Vision Blog -  http://www.hallme.com/blog Webinars –  http://www.hallme.com/webinars Next week – Google, Bing, Yahoo – What’s the Difference and Why Does it Matter? In 2 weeks – Social Media for Non Believers Call us! 1-877-425-5932 (HALL-WEB) ‏ [email_address] Follow Hall: @Hall_Web Follow Jenika: @jenika29

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Generating Leads From Your Website

  • 1. Generating Leads from Your Website Hall Web Services
  • 2. Who We Are Jenika Scott Channel Marketing Manager [email_address] Hall Web Services www.hallme.com 10+ Years in Business @Hall_Web @jenika29
  • 3. Got Questions? Use GoToWebinar “Chat” or “Ask a Question” Twitter with @hall_web
  • 4. About You B2B Business and you have a website Already generating some leads, want to learn how to generate more Thought about generate leads with your site but not sure how What you will learn: Knowing your users helps turn traffic into sales leads Understand buying fears and breaking down barriers How and when to ask for customer information
  • 5. Research Phase How to choose services Value Facts, hard information Buying Phase Comparing Prices Incentives Why choose you? What Do People Want?
  • 6. Research Phase vs. Buying Phase
  • 7. Research Phase vs. Buying Phase
  • 8. What Do I Have to Offer? Unique skills, interests Special offerings Focus on customer service Low prices Unique products Free training Convenient support hours Be memorable Why Choose You?
  • 9. Conversion - Getting someone that comes to your site to take your desired/specific action User Conversion starts with… USER Contact Us Download now Click here Free Trial View a demo Call us More information
  • 10. User conversion can be ugly, it can be pretty – but it just needs to be effective Effective User Conversion
  • 11. Buy a Product Fill out a Contact Us form Sign up for a Free Trial Register for an Event Request More Information Common User Conversion Goals
  • 12. Step 1 – A user views an offering on a page Step 2 – The offer triggers a positive response from the user Step 3 – User clicks on the offering Conversions – How it works
  • 13. Step 4 – Offering is described in further detail Step 5 – User decides to act on offering Conversions – How it works
  • 14. Step 6 – User is sold on offering Step 7 – User fills out a form Conversions – How it works
  • 15. What should I offer my users? Whether consciously or subconsciously, when a user is on a website they ask themselves: Why am I here? Do I want to do business with this company? What’s the next step? Help users answer these questions - Learn who your users are and why they are visiting your site Remember: No one cares about what you do, it’s about what you can do for them!
  • 16. Who Am I and Why Am I Here? Determined in less than 7 seconds Can I find what I’m looking for? Are they trustworthy? Do they have experiences with industries like mine? What is the return policy? Do they have good customer support? Trying to answer the “Who Am I?” question from your users will help identify your target audience. ?
  • 17. Rarely do sites have a single user demographic, often they have several Know Your Customers Financial Management Software Solution Finder - General
  • 18. Rarely do sites have a single user demographic, often they have several Know Your Customers
  • 19. Learn from Website Analytics Are they intrigued? Engaged? Bounce Rate (40-60% is healthy) Average Time on Site Pages per visit Return Visits Exit Pages Where are they coming from? Traffic Sources Keywords What content do they like/want? Top Content Popular Blogs
  • 20. DO: Keep your offering near the top of the page Make it appealing – in content and look & feel Make it stand out Keep the position consistent for return users If serving multiple offerings, position them based on value of users (Or use flash to deliver them in rotation) User Conversions – DO
  • 21. Putting It There Graphically
  • 22. DON’T: Don't ask users to have faith that something great is behind door #1 Make your offer clear and targeted Don't waste a user's time Keep it short and to the point Don't get emotionally involved If an idea does not work, there is value in why it did not work User Conversions – DON’T
  • 23. Show Value in Exchange Don’t be shy – ask for contact information Use common sense when deciding what to ask for Be clear about what they will be getting Be trustworthy Don’t disappoint Please complete the form below to download your FREE whitepaper.
  • 24. Understand Buying “Fears” Wasting time Wasting money No value Don’t want to be fooled Photo Credit http://www.flickr.com/photos/everest_colleges/4170123940/
  • 25. Establishing Trust Online Case Studies Testimonials About Us Page Blog Participate in social media Personalization
  • 26. Measure What’s Working Track conversions with goals Track funnels Monitor, assess, adjust Step 1: Click Button Step 2: View landing page Step 3: Fill out the form Step 4: Receive the offer GOAL * Incorporating a UC strategy and then modifying that strategy based on how people use your site is critical to the success of the site.
  • 27. What Can You Do Today? Make a good first impression Identify users Show them why they’ve come to your site Answer questions Solve problems Reach out Meet expectations
  • 28. Recap User conversions begin with the user It’s not about what you want Help users find the information they are seeking – use clear calls to action Provide something of value and ask for customer information Use analytics to determine what works and what doesn’t
  • 30. Learn More SEO Vision Blog - http://www.hallme.com/blog Webinars – http://www.hallme.com/webinars Next week – Google, Bing, Yahoo – What’s the Difference and Why Does it Matter? In 2 weeks – Social Media for Non Believers Call us! 1-877-425-5932 (HALL-WEB) ‏ [email_address] Follow Hall: @Hall_Web Follow Jenika: @jenika29