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Who will benefit?
HR professionals
Organisational coaches
Coaching professionals
Managers wanting to operate as coaching
subject matter experts.
Program goals
The Foundation level Coaching Skills Program
aims to provide:
An understanding of their own capabilities
as coaches and of the areas they need to
focus on to further develop their skills
A working knowledge of a framework for
coaching conversations and the ability to
move with the client through the key stages
of awareness, reflection, choice and action
An understanding of the need to ensure
an outcome and action orientation for the
client in creating an effective coaching
practice
Confidence in their ability to coach “in the
moment”
Awareness of the level of coaching they are
aiming to focus on e.g. performance versus
developmental coaching, management
versus leadership coaching, individual
versus team coaching
An understanding of the importance of
establishing and managing the coaching
contract and associated professional
standards that underpin the coach/client
relationship.
7,8$!"!F!7,8$-2->,*$&!,22/>$/+!
-*$)!$3/!>8)48,9!=/4-*!@-$3!
>8/B8/,+-*4!,*+!$3/!2)9>#/$-)*!
)D!,*!)*#-*/!&/#DB,&&/&&9/*$!
&%80/?!$)!6-26B&$,8$!$3/-8!
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7,8$!H!F!I3/?!$3/*!,$$/*+!,!
JB+,?!48)%>!$8,-*-*4!&/&&-)*!
+/&-4*/+!$)!4-0/!$3/9!=)$3!,!
&$8)*4!$3/)8/$-2,#!48)%*+-*4!
,*+!>)@/8D%#!>/8&)*,#!-*&-43$G
7,8$!1!F!I3-&!-&!D)##)@/+!=?!
>8,2$-2,#!D-/#+@)86!K-*2#%+-*4!
)=&/80,$-)*!,*+!&%>/80-&-)*L!
)0/8!,!D/@!9)*$3&A!@)86-*4!
2#)&/#?!@-$3!,!5%>/80-&)8G!
3-day group training session outline
Day 1 introduces some core concepts and
presents the participant coaches with a
framework for coaching conversations.
They are guided to an awareness of their
own communication style and how that
may relate to their coaching.
Day 2 focuses on the client and techniques
for assisting clients to make powerful,
actionable choices. Topics include
questioning and listening skills, creating
reflective space, addressing beliefs, and
navigating the energy of the coaching
conversation.
Day 3 is practically oriented, addressing
such issues as creating compelling action
and follow-up plans and managing the
client relationship. The day concludes with
coaching exercises, recorded on video
for review by both the participants and
their Supervisor with a view to creating an
ongoing development plan.
*+%#"$,-'#$("%#./.0$1-'#.",$2/)+$(/3"45/.&"&$6-%6+"78
()8!)0/8!MN!?/,8&!"#$%&'!3,&!
=//*!$8,-*-*4!-*+%&$8?!2),23/&!
D8)9!@-$3-*!#/,+-*4!"%&$8,#-,*!
)84,*-&,$-)*&G!I3-&!>8)48,9!
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>8)D/&&-)*,#!>8,2$-2/!$)!$3/!
*/C$!#/0/#A!$)@,8+&!2),23-*4!
9,&$/8?G!
Participants will leverage our experienced
coaching practitioners and our best practice
coaching methodology derived from
successful coaching engagements across
thousands of diverse organisations.
Immerse yourself in AltusQ’s innovative
approach to coach development that blends
classroom training, supervised real-world
experience and self-reflective practice.
Challenge and stretch yourself to grow and
advance your skills as an effective coach in an
organisational context.
*"(9$#"9("6)/-.$/7$%$6-#"$6-5!-.".)$-9$"%6+$
/.&/:/&'%(;7$7'66"779'($6-%6+/.0$!#%6)/6"8 <#-0#%5$!#-:/&"7$%.$/.)"0#%)"&$("%#./.0$"=!"#/".6"8
Reflective
practice
Supervision
3-day classroom
training
The Supervisor is the participant coach’s
guide and supporter throughout the program
and, ultimately, the gatekeeper to successful
accreditation. The Supervisor, as the person
who gets to know the coach best, is the person
who finally determines if they have reached the
prescribed level of competence.
The key themes and purpose for coaching
supervision at AltusQ are to facilitate learning
through reflection on practice, to enable the
coach to develop, and to ensure that standards
are maintained. The Supervisors enable this by
providing reassurance, affirmation, feedback
and encouragement to the participant, offering
a forum to attend to their emotional and
professional wellbeing and growth as a coach.
We regognise that participants in our program
may have differing levels of knowledge and
expertise depending on the experience
and the stage of the coach’s personal and
professional development. For example, newer
coaches may need more “tutoring” and are
often looking for input in terms of practical
skills and techniques. More experienced
coaches often hold greater personal autonomy
and are able to co-create the areas for inquiry
and reflection depending on the demands of
their client portfolio.
Supervisors in the program are all highly
experienced AltusQ leadership coaches who
meet our stringent training and Continuing
Professional Development (CPD) standards.
The learning platform
The AltusQ Foundation Level Coaching Skills
Program is managed via a dedicated online
collaboration platform. Key benefits include:
Both the coach and the Supervisor always
know what their next step needs to be, via
an interactive task list that guides them
through the program and provides a simple
way to create and record new tasks/actions
as they arise
Easy access via the web and mobile
devices, allowing Supervisors and coaches
to engage with the process from wherever
they are, whenever is convenient for them
A single location for coaches to record their
reflections as they progress through the
program, and to discuss those reflections
with their Supervisor
A competencies checklist that makes coach
progress in achieving the required skills
immediately visible to both participant and
Supervisor
Easy, centralised access to support
materials (documents, videos, podcasts
etc.) relevant to the program and/or to
coaching in general
Timely and accurate reporting, enabling
meaningful estimates of program success
levels and ROI
An audit trail for quality assurance and
for resolving any after-the-fact points of
contention.
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Tim Ryan, AltusQ Coach
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"=!"#/".6"&$!#":/-'7(,8
Angela Bollard,
Program Participant and
AltusQ Coach
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Jill Arkell, AltusQ Coach
B9)"#$%))".&/.0$5'()/!("$
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6-.7/7)".6,$2/)+$2+/6+$
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/.7!/#"&$)-$?"$%$?"))"#$
6-%6+$%7$%$#"7'()8
Adam Cadwaller,
Program Participant and
AltusQ Coach
7/8&>/2$-0/&GGGI3/!R%,#-D-2,$-)*
Where to from here?
For those wanting to embrace a full time
coaching career, the pathway is limitless –
Foundation Level Coaching Skills is just the first
step to full coaching mastery.
After completing this program, follow-up
modules include programs for:
Strategic Business Planning
Coach Practitioner
Senior Coach Practitioner
Master Coach Practitioner
EMCC accreditation
The AltusQ Foundation Level Coaching
Skills Program has been accredited with the
European Mentoring and Coaching Council
(EMCC). To be able to certify that participant
coaches meet EMCC requirements for
Foundation Level Coaching Skills, AltusQ was
assessed against comprehensive and detailed
quality criteria by EMCC assessors and is
subject to ongoing quality compliance criteria.
The EMCC has 5,000+ members in 67
countries and was established to promote best
practice and ensure that the highest possible
standards are maintained in the coaching /
mentoring relationship.
N-((-2$,-'#$!%)+2%,$)-$%$7'66"779'($6%#""#$/.$
6-%6+/.08
For further information, please
contact us on 1300 996 918 or visit
www.AltusQ.com.au
Q%8!2%#$%8/!-&!,=)%$!28/,$-*4!!
>)&-$-0/!/*4,4/9/*$!/C>/8-/*2/&!,*+!
&$8)*4!8/#,$-)*&3->&G!
About AltusQ
AltusQ is a leadership and organisational
coaching firm established in 1999 with an
enviable depth of experience and knowledge
of the SME and corporate markets. We pride
ourselves on maintaining the highest possible
standards of coaching skill. All of our coaches
undertake a minimum of 12 professional
development days each year and many
of them are recognised leaders in their
respective specialist fields.
To raise the bar higher we have engaged
with the European Mentoring and Coaching
Council (EMCC) to create and deliver
externally accredited coach training and
mentoring that meets or exceeds global
best practice.
AltusQ continues to grow and develop as a
leader of the coaching industry. Our team
is committed to developing the top 10% of
coaches.

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Foundation level coaching program

  • 2. <*#)26!=/&$!>8,2$-2/!2),23-*4!9/$3)+)#)4?! @-$3!2#,&&8))9!$8,-*-*4A!&%>/80-&/+!! 8/,#B@)8#+!/C>/8-/*2/!,*+!&/#DB8/D#/2$-0/! >8,2$-2/!$)!3)*/!?)%8!2),23-*4!&6-##& E9=,86!)*!,!>,$3@,?!$)!2),23-*4!9,&$/8? Who will benefit? HR professionals Organisational coaches Coaching professionals Managers wanting to operate as coaching subject matter experts. Program goals The Foundation level Coaching Skills Program aims to provide: An understanding of their own capabilities as coaches and of the areas they need to focus on to further develop their skills A working knowledge of a framework for coaching conversations and the ability to move with the client through the key stages of awareness, reflection, choice and action An understanding of the need to ensure an outcome and action orientation for the client in creating an effective coaching practice Confidence in their ability to coach “in the moment” Awareness of the level of coaching they are aiming to focus on e.g. performance versus developmental coaching, management versus leadership coaching, individual versus team coaching An understanding of the importance of establishing and managing the coaching contract and associated professional standards that underpin the coach/client relationship. 7,8$!"!F!7,8$-2->,*$&!,22/>$/+! -*$)!$3/!>8)48,9!=/4-*!@-$3! >8/B8/,+-*4!,*+!$3/!2)9>#/$-)*! )D!,*!)*#-*/!&/#DB,&&/&&9/*$! &%80/?!$)!6-26B&$,8$!$3/-8! >/8&)*,#!8/D#/2$-0/!>8,2$-2/G! 7,8$!H!F!I3/?!$3/*!,$$/*+!,! JB+,?!48)%>!$8,-*-*4!&/&&-)*! +/&-4*/+!$)!4-0/!$3/9!=)$3!,! &$8)*4!$3/)8/$-2,#!48)%*+-*4! ,*+!>)@/8D%#!>/8&)*,#!-*&-43$G 7,8$!1!F!I3-&!-&!D)##)@/+!=?! >8,2$-2,#!D-/#+@)86!K-*2#%+-*4! )=&/80,$-)*!,*+!&%>/80-&-)*L! )0/8!,!D/@!9)*$3&A!@)86-*4! 2#)&/#?!@-$3!,!5%>/80-&)8G! 3-day group training session outline Day 1 introduces some core concepts and presents the participant coaches with a framework for coaching conversations. They are guided to an awareness of their own communication style and how that may relate to their coaching. Day 2 focuses on the client and techniques for assisting clients to make powerful, actionable choices. Topics include questioning and listening skills, creating reflective space, addressing beliefs, and navigating the energy of the coaching conversation. Day 3 is practically oriented, addressing such issues as creating compelling action and follow-up plans and managing the client relationship. The day concludes with coaching exercises, recorded on video for review by both the participants and their Supervisor with a view to creating an ongoing development plan. *+%#"$,-'#$("%#./.0$1-'#.",$2/)+$(/3"45/.&"&$6-%6+"78 ()8!)0/8!MN!?/,8&!"#$%&'!3,&! =//*!$8,-*-*4!-*+%&$8?!2),23/&! D8)9!@-$3-*!#/,+-*4!"%&$8,#-,*! )84,*-&,$-)*&G!I3-&!>8)48,9! &>/2-D-2,##?!$,84/$&!-*$/8*,#! 2),23/&A!OP!>8,2$-$-)*/8&! ,*+!2),23-*4!>8)D/&&-)*,#&! @3)!,8/!&//6-*4!$)!$,6/!$3/-8! >8)D/&&-)*,#!>8,2$-2/!$)!$3/! */C$!#/0/#A!$)@,8+&!2),23-*4! 9,&$/8?G! Participants will leverage our experienced coaching practitioners and our best practice coaching methodology derived from successful coaching engagements across thousands of diverse organisations. Immerse yourself in AltusQ’s innovative approach to coach development that blends classroom training, supervised real-world experience and self-reflective practice. Challenge and stretch yourself to grow and advance your skills as an effective coach in an organisational context. *"(9$#"9("6)/-.$/7$%$6-#"$6-5!-.".)$-9$"%6+$ /.&/:/&'%(;7$7'66"779'($6-%6+/.0$!#%6)/6"8 <#-0#%5$!#-:/&"7$%.$/.)"0#%)"&$("%#./.0$"=!"#/".6"8 Reflective practice Supervision 3-day classroom training
  • 3. The Supervisor is the participant coach’s guide and supporter throughout the program and, ultimately, the gatekeeper to successful accreditation. The Supervisor, as the person who gets to know the coach best, is the person who finally determines if they have reached the prescribed level of competence. The key themes and purpose for coaching supervision at AltusQ are to facilitate learning through reflection on practice, to enable the coach to develop, and to ensure that standards are maintained. The Supervisors enable this by providing reassurance, affirmation, feedback and encouragement to the participant, offering a forum to attend to their emotional and professional wellbeing and growth as a coach. We regognise that participants in our program may have differing levels of knowledge and expertise depending on the experience and the stage of the coach’s personal and professional development. For example, newer coaches may need more “tutoring” and are often looking for input in terms of practical skills and techniques. More experienced coaches often hold greater personal autonomy and are able to co-create the areas for inquiry and reflection depending on the demands of their client portfolio. Supervisors in the program are all highly experienced AltusQ leadership coaches who meet our stringent training and Continuing Professional Development (CPD) standards. The learning platform The AltusQ Foundation Level Coaching Skills Program is managed via a dedicated online collaboration platform. Key benefits include: Both the coach and the Supervisor always know what their next step needs to be, via an interactive task list that guides them through the program and provides a simple way to create and record new tasks/actions as they arise Easy access via the web and mobile devices, allowing Supervisors and coaches to engage with the process from wherever they are, whenever is convenient for them A single location for coaches to record their reflections as they progress through the program, and to discuss those reflections with their Supervisor A competencies checklist that makes coach progress in achieving the required skills immediately visible to both participant and Supervisor Easy, centralised access to support materials (documents, videos, podcasts etc.) relevant to the program and/or to coaching in general Timely and accurate reporting, enabling meaningful estimates of program success levels and ROI An audit trail for quality assurance and for resolving any after-the-fact points of contention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
  • 4. B()'7C$+%7$7-5"$-9$)+"$ ?"7)$?'7/."77$6-%6+"7$ /.$B'7)#%(/%$/.$/)7$ )"%5$D$)+"/#$7'!!-#)$ %.&$".6-'#%0"5".)$/7$ %(2%,7$0"."#-'7$D$2"$ (/:"$-'#$:%('"$-9$E!(%,$%7$ %$)"%5;8$F)$/7$%$9%.)%7)/6$ ".:/#-.5".)$9-#$%$."2$-#$ "=/7)/.0$6-%6+$)-$&":"(-!$ %.&$#"9/."$,-'#$73/((78 Tim Ryan, AltusQ Coach G-#3/.0$%7$%$6-%6+$%.&$ 5".)-#$9-#$5%.,$,"%#7A$ +%:/.0$?"".$H'%(/9/"&$%.&$ %66#"&/)"&$/.$)+"$'7"$-9$%$ .'5?"#$-9$5")+-&-(-0/"7A$ F$?"0%.$)+"$B()'7C$ I-%6+/.0$*3/((7$<#-0#%5$ /.)"#"7)"&$/.$%&&/.0$ 9'#)+"#$)-$5,$)--(3/)8$G+%)$ F$#"6"/:"&$D$%(-.0$2/)+$ 7-5"$"=)#"5"(,$'7"9'($ !#%6)/6%($)--(7$D$2%7$)+"$ 3",$)-$%$2-#(&$2+"#"$":"#,$ /.)"#%6)/-.$/7$%$("%#./.0$ -!!-#)'./),A$2+"#"$ !%#)/6/!%.)7$7+%#"$ /.9-#5%)/-.$%.&$7)-#/"7$ %?-')$2+%)$2-#37$%.&$ 2+%)$9%/("&A$2+"#"$."2$ %!!#-%6+"7$%#"$!#"7".)"&$ 9-#$)"7)/.0$/.$%$7'!!-#)/:"A$ 6#/)/6%($%.&$!-7/)/:"$ ".:/#-.5".)A$%.&$2+"#"$/9$ ,-'$.""&$+"(!$,-'$2/(($ %(2%,7$0")$/)8$J?7"#:%)/-.A$ 7"(94%77"775".)A$#"9("6)/-.$ %.&$7'!"#:/7/-.$)-0")+"#$ 2/)+$)+"$9-#5%($6(%77#--5$ )#%/./.0$+%:"$?"".$%$7)"!$ %?-:"$%.,)+/.0$"(7"$F$+%:"$ "=!"#/".6"&$!#":/-'7(,8 Angela Bollard, Program Participant and AltusQ Coach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ill Arkell, AltusQ Coach B9)"#$%))".&/.0$5'()/!("$ B()'7C$)#%/./.0$ !#-0#%57A$F$6%.$0".'/."(,$ 7%,$)+%)$)+"$7'?7)%.6"$ %.&$0'/&%.6"$F$+%:"$ #"6"/:"&$9#-5$)+"5$+%7$ ?"".$/.6#"&/?(,$?"."9/6/%(8$ B7$2"(($%7$("%#./.0$3",$ 6-5!-.".)7$-9$6-%6+/.0$ 6-.:"#7%)/-.7$%.&$ #"(%)/-.7+/!7A$F$+%:"$?"".$ )%'0+)$)+"$E2+,;$)+%)$0-"7$ 2/)+$6-%6+/.08$ F$%5$6-.)/.'%((,$ /5!#"77"&$2/)+$)+"$ 6-.7/7)".6,$2/)+$2+/6+$ B()'7C$(/:"7$/)7$:%('"7888 %.&$F$9"()$)+-#-'0+(,$ /.7!/#"&$)-$?"$%$?"))"#$ 6-%6+$%7$%$#"7'()8 Adam Cadwaller, Program Participant and AltusQ Coach 7/8&>/2$-0/&GGGI3/!R%,#-D-2,$-)* Where to from here? For those wanting to embrace a full time coaching career, the pathway is limitless – Foundation Level Coaching Skills is just the first step to full coaching mastery. After completing this program, follow-up modules include programs for: Strategic Business Planning Coach Practitioner Senior Coach Practitioner Master Coach Practitioner EMCC accreditation The AltusQ Foundation Level Coaching Skills Program has been accredited with the European Mentoring and Coaching Council (EMCC). To be able to certify that participant coaches meet EMCC requirements for Foundation Level Coaching Skills, AltusQ was assessed against comprehensive and detailed quality criteria by EMCC assessors and is subject to ongoing quality compliance criteria. The EMCC has 5,000+ members in 67 countries and was established to promote best practice and ensure that the highest possible standards are maintained in the coaching / mentoring relationship. N-((-2$,-'#$!%)+2%,$)-$%$7'66"779'($6%#""#$/.$ 6-%6+/.08
  • 5. For further information, please contact us on 1300 996 918 or visit www.AltusQ.com.au Q%8!2%#$%8/!-&!,=)%$!28/,$-*4!! >)&-$-0/!/*4,4/9/*$!/C>/8-/*2/&!,*+! &$8)*4!8/#,$-)*&3->&G! About AltusQ AltusQ is a leadership and organisational coaching firm established in 1999 with an enviable depth of experience and knowledge of the SME and corporate markets. We pride ourselves on maintaining the highest possible standards of coaching skill. All of our coaches undertake a minimum of 12 professional development days each year and many of them are recognised leaders in their respective specialist fields. To raise the bar higher we have engaged with the European Mentoring and Coaching Council (EMCC) to create and deliver externally accredited coach training and mentoring that meets or exceeds global best practice. AltusQ continues to grow and develop as a leader of the coaching industry. Our team is committed to developing the top 10% of coaches.