Freshdesk overview
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Freshdesk is a social customer support software that allows businesses to manage tickets from multiple channels like web, email, social media, and phones. It offers automations to streamline support work and self-service options like knowledge bases and forums to help customers help themselves. Founded by former Zoho executives, Freshdesk has grown rapidly, tripling its customer base each quarter for five straight quarters and now serving over 5,000 customers across 80 countries with backing from top investors.
Freshdesk overview
- 1. Everything you need to deliver Exceptional Customer Support
- 2. The social customer support software your business needs.
- 3. Bring in tickets from the web, email, twitter, faceb ook and your phone
- 4. Automations that make your work decrease exponentially.
- 5. Your own forums & knowledge base - help your customers with self service.
- 6. Once a comment on Hacker News Today a company with 5000 customers Girish Mathrubootham, CEO Formerly VP Product Management, Zoho Shanmugam Krishnasamy, CTO Formerly Software Architect, Zoho
- 7. Backed by the investors behind some of today’s hottest companies
- 8. vv The Growth Story Consistently trebling customer base Q X Q, for five quarters straight. 5000+ customers across over 80 countries
- 10. As seen on