From Padlocks to IoT: Master Lock's Keys to Digital Transformation
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Master Lock is undergoing a digital transformation by developing digital keys for their smart padlocks to enhance security and user convenience. The company emphasizes hiring a dedicated team, maintaining quality, and adopting rigorous testing strategies for their IoT products. Their mission is to provide peace of mind through innovative security solutions while expanding into new markets.
From Padlocks to IoT: Master Lock's Keys to Digital Transformation
- 1. FROM PADLOCKS TO IOT: MASTER LOCK’S KEYS TO DIGITAL TRANSFORMATION
- 2. JOHN BARTUCCI Sr. Director of Software & Systems The Master Lock Company
- 3. THE MASTER LOCK STORY
- 4. OUR JOURNEY Build A Strategy Align The Company Focus On Quality Be Relentless
- 6. WHAT & WHY? What? Digital keys for digital padlocks Why? Peace of mind. Security.
- 7. USE CASES I’ve lost my keys, can I get new ones? I’ve forgotten my combination, can I retrieve it?
- 8. BRAND STRENGTH Our Mission To provide peace-of- mind and protection where people live, work and play. We have the most recognized, trusted and iconic security brands in our markets that promise best-in-class value, ease-of-use, durability, reliability, quality and service.
- 9. BRAND STRENGTH Our Vision To be a global leader in protecting property, people, and life through innovative technology-based security and safety solutions while enhancing our core and entering new markets.
- 11. HIRE THE RIGHT TEAM Hire People Who 1. Believe in the vision 2. Are system-oriented 3. Think about the customer 4. Do not fear failure 5. Have a toolbox of knowledge and skills
- 14. FOCUS ON QUALITY
- 17. TESTING MANY VARIABLES IN THE WILD Phone and Device Platforms Operating Systems and Versions Languages Telecom Networks Browsers Application Flow Packaging Ease of Registration Lock Activation Customer Service FUNCTIONALITY FEEDBACK
- 19. STRATEGY AND BEST PRACTICES FOR TESTING IOT PRODUCTS Functional Testing Exploratory Testing Regression Testing Automation Testing Performance Testing Security Testing Accessibility Testing
- 20. FUNCTIONAL TESTING • Verifying products meet requirements • Tests for both internal and external use • Change to testing philosophy
- 21. REGRESSION TESTING • Completed after functional testing • Ensures new code additions have not broken previously tested code
- 22. TEST AUTOMATION • Testing back-end processes and APIs • Ongoing in parallel with functional and exploratory testing
- 23. PERFORMANCE TESTING • Started this year and already paying dividends • Stress testing the system
- 24. SECURITY TESTING • Review vulnerabilities with respect to new functionality • Pen testing
- 25. ACCESSIBILITY TESTING • Coming in 2019 • Key insights to usability of our system
- 26. DIGITAL EXPERIENCE MATTERS TO MASTER LOCK
- 27. BE RELENTLESS
- 28. BE RELENTLESS IN THE PURSUIT OF TECHNOLOGY
- 29. QUESTIONS?