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1




From Print to Digital Design: What’s Different,
What’s Essential and How to Get There in
Three Easy Steps

                   Andrew Duck
                    APC 2009
2




What did you signup for?



 A brief look at the impact of the web on print

 How organisations and their print designers
 should respond to this change
3




What isn’t covered?


 Why you should invest in the web

 Technical aspects of design

 An actual demonstration
4




What is print and digital design?


   “Web design is the skill of creating presentations of content
  that is delivered to an end-user through the World Wide Web,
   by way of a Web browser or other Web-enabled software...”
  “...Web design is similar (in a very simplistic way) to traditional
            print publishing.” - Wikipedia, June 2009.
5




Graphic design



 “The term graphic design can refer to a number of artistic and
 professional disciplines which focus on visual communication
          and presentation.” - Wikipedia, June 2009.
6




History of design


 Graphic design as a discipline has a relatively
 recent history

 Graphic design-like activities have spanned the
 history of humankind

 19th century

 Computers
7




So where are we now?


 2009

 20 years on from invention of web

 x years on from mainstream web adoption
8




What do I have to learn?



 Looking for a simple, tactical list of hands-on
 skills necessary
9




Adobe Flash

 Print designers are drawn to flash first, it is the
 closest approximation of print design work

    Can control typeface
                                                     Flash has it’s place
    High degree of control over spatial layout
                                                     Unfortunately leads to assumption authorial
    Emphasis on visual invention
                                                     control can be exerted online.
    Easy to animate static graphic design
    conventions
10




History
11




Media fragmentation in the 1940s

 Radio

 Newspaper

 Magazine

 Cinema

 Theatre

 Poster
12




Media fragmentation in the 2000s
 Radio       Tape           Laserdisc   Smartphone
 Newspaper   Satellite      DVD         Satellite    RSS

 Magazine    CD             Quicktime   Radio        Flickr

 Cinema      Walkman        Internet    HDTV         BitTorrent

 Theatre     Video Game     Email       BluRay       YouTube

 Poster      PC             Webcam      iTunes       Wikipedia

 TV          VCR            TiVo        Podcasting   Joost

 Long Play   Mobile Phone   PDA         Blogging
13




Media fragmentation in 2009

 Everything we already mentioned.... PLUS

 Twitter

 FriendFeed

 Facebook                                   Scribd

 LinkedIn

 iReport

 Dell IdeaStation
14
15




So what does an organisation do?
16




Stop
17




  “Looking for opportunities to execute the sort of
improvisational and dramatic creative visions that we
  see in printed periodicals, for instance, is likely to
       become an exercise in disappointment”
           - Khoi Vinh, Design Director, New York Times
18




Why the web?


 Why are you using the web?

 Are you treating it as “print-in-disguise”?

 Do you have a budget for it?

 What does web really mean to your business?
19




Web is still an afterthought


 Small budget

 Logical extension of existing print marketing

 Just repurpose and slap it up on the web... are you kidding?
20




Reflexive Approach


 Traditionally, designers try to apply a print mentality online

    fixing type sizes

    specifying typefaces

    ignoring usability and expediency

 Assuming users will adopt a print-focused way of consuming content
21




Snap!


 It didn’t work.

 Eventually you realise there is very little room for visual virtuosity online

 Web is simply not effective for highly expressive visual skills
22




“The definition of insanity is doing the same thing over
   and over again and expecting different results.”
                    - Albert Einstein
23




Stop, take note.



 So it didn’t work previously.

 To change you first have to understand why
24




Let Go
25




  “The medium is the message.”
- Marshall McLuhan (1911 - 1980)
26




The medium is different



 HTML, CSS and Flash are useless unless you
 shift your thinking

 So what changed? What is design?
27




Narratives

 Historically we have defined good design as
 solutions that also tell good stories.

 There is fine-tuned management of every
 element

 One-way communication of information from the
 author to the audience

 CONTROL
28




Control



 If narrative is the guiding principle of traditional
 design, then control is its most important tool.
29




How does this apply to digital?


 The guiding principle of interactive or digital
 media is not narrative - it’s behaviour.

 Designing for behaviour means transferring
 some measure of control from author to user.

 Digital media is taking control away from
 designers.
30




Designer point-of-view


 “Designers must control the communication,
 because we know what we’re doing.”

 “If we give people what they say they want,
 they’ll never get what we know they need.”
31




This is not new

 For more than a decade users have rejected
 techniques designers have used to exert control
 in digital media:

    Typographical                                       Linking a sites functionality exclusively to a
    “This site is best viewed with Cooper Black.        proprietary technology such as Internet
    Please download it and install it before viewing”   Explorer or Adobe Flash
    Rendering text as images instead of as HTML

    Resizing browser windows or launching child
    windows
32




No value


 If user control trumps all, aren’t we saying that
 design has no value?

 No, of course not, but to understand why we
 first have to understand behaviours
33




Print

 What can you do with print?

    Read it

    Mark it                                        The design is interlaced with the content, the
    Cut it out                                     designer in the end retains control over this
                                                   media.
    Photocopy it

 In each case it’s difficult to separate the text
 from its presentation.
34




Online
 What can you do with text online?

    Enlarge it

    Click on it                       Quote it
    Rollover it                       Edit it
    Change typeface                   Read it via other formats (RSS for example, free
                                      of presentational layers)
    Have it read by a screen reader

    Comment on it

    Re-publish it
35




Uh oh.	

 In digital media, presentation and content are
 separable.

 This is especially true of content management
 systems.

 The designer has seemingly lost control.

 This isn’t actually bad.
36




Where is the control?


 This interpretation of a loss of control is infact a
 multiplicity of states.

 Content lives free of design.

 The challenge has changed. Now there are
 more states to design. The user also demands a
 certain amount of control over these states.
37




Still employed?

 I hope so, the designer still has a job to do

    How does the content behave in each of these
    possible states?

    What is the overall experience of the user?

 UCD (user-centered design) has existed for
 quite some time, but now we are extending this
 to design behaviours and experiences, an
 immersion in the media.
38




What are we designing again?
39




Digital media



 Digital media is as different from print as speech is different from a conversation

 They are both exchanges of information between people. But one is a controlled environment and the
 other is uncontrolled.
40




It looks like writing

 Digital media looks like writing, but it is infact conversation

    Instant messaging

    Email

    Bulletin boards

    Blogs

    Meta-sites (digg, twitter) - tagging, links, micro commenting

    Traditional journalism becomes a framework for conversation
41




Media evolution
 The tension between print and digital is
 emblematic of a long-running pattern of media
 evolution.

 There is often a struggle between documents
 and conversations.
                                                 Good narrative gives rise to good conversation.
 This push and pull is essential to media
 evolution.

 Documents and conversations are not mutually
 exclusive. They are inherently dependent upon
 one another.
42




Giving up control

 Working on the web requires designers to give
 up the very things they are meant to control

    page size

    alignment

    fonts

    colors
43




“The ratio of constraints to possibilities is far less kind in
  digital media, and understanding these constraints –
understanding how to finesse them and how to subvert
 them appropriately – requires an attention to detail that
            bores all but the most dedicated.”
              - Khoi Vinh, Design Director, New York Times
44




Constraints



 Ratio of constraints to possibilities

 A need to understand constraints and embrace them
45




Designing for the unknown

 Typography

 Browsers                    Monitor resolutions

 Operating systems           Colour calibration (no CMYK)

 Mobile devices              Accessibility

 Javascript                  Usability

 Flash                       Connection speed

 Quicktime / Windows Media
46




 “Web design is not a method for implementing
narrative, as it is in print, but rather a method for
          making behaviours possible.”
         - Khoi Vinh, Design Director, New York Times
47




Sweat the small stuff



 Online is about the small details

 The building blocks of a large cohesive platform
48




The fold


 There is no fold

 Horizontal scrolling is bad

 The web is both 1 and n dimensional
49




1 & and the               n th    dimension
 Print design is 2-dimensional

 The web is simultaneously both 1- and n-
 dimensional
                                                The n-dimension provides navigation
 A web page is a scrolling experience as
 opposed to a canvas experience                 In print, this is turning a page, very simplistic

 Fixed positioning goes against the nature of   Online, much more complex relationships and
 HTML                                           requirements are formed

 2-dimensional relationships are of lesser
 importance than 1-dimensional (what’s first,
 what’s later)
50




Trust


 Online trust is key

 7 seconds, 8.6 seconds or 0.07 seconds

 Visual appeal is a leading trust factor
51




Experiment?
52




Anticipate changes



 Expect content to change - unlike print, this is
 possible
53




Deep linking is a reality



 Search engines will deposit visitors at any page
 on your site
54




Be consistent


 Websites are an entity

 Unlike print which is ever-changing and stands
 on its own

 Users don’t like change (navigation & design)
55




Could it get more complex?

 IE.. oh and IE 6

 There are no circles
                             Columns
 Variable opacity
                             Semantic
 Rounded corners
                             Web standards
 Bandwidth
                             Indexing
 Make everything a graphic

 Contrast
56




It’s still experimental


 Having celebrated 20 yrs of the world wide web
 this year we realised it’s all still experimental

 Explosive growth, very little consolidation,
 standards debates and a print mentality
57




Step 4.
58




Transcend
59




“Everything we know about web design is all we know about
                     print design” -
60




Concept 1 - Form will follow function

 That’s what people say about print

 Unfortunately it’s not true, the more accurate
 would be “form follows function, as long as it’s
 really pretty”

 This looser interpretation has dominated the
 web for the past decade.

 Due to the utilitarian nature of the web its
 essential that form follows function
61




Experiences

 Print communications blast generic messages
                                                   The number of viewers or readers, which has
 to clumsily defined masses of readers, but
                                                   unfortunately carried across to the web.
 online experiences come down to a single user,
 the context they create and the satisfaction of   People will continue to pay for impressions, but
 their individual goals                            eventually profits will depend on satisfying the
                                                   goals and needs of the most important users
 Older mediums tend to have more general goals
 (increased reach, to be informed)                 How web design looks doesn’t determine how
                                                   well it will work, aesthetics are important but
 Due to the brute force nature of the older
                                                   they are a means to an end, just a tool used in
 mediums, measuring success has come down
                                                   order to achieve success.
 to sheer numbers.
62




Concept 2 - Content will run wild

 Print design is all about control              Both intentional and accidental forces explode
                                                this carefully crafted work into disaggregated
 In print, contrast creates hierarchy; eye
                                                chunks of content
 movement defines how people interact with
 content                                        Plenty of organisations are still wasting time
                                                trying to fight, rather than embrace, the realities
 More online users are abandoning creator-
                                                of online content distribution
 controlled environments
                                                Legal wrangling will surely continue, but lawsuits
 Print newspapers continue to dictate how and
                                                will only control profits, not usage.
 where people read stories
63




Concept 3 - Will depend on liquid content


 CSS has taken over the presentation layer

 Mashups accelerating

 Disparate data sources
64




Concept 4 - leverage unique distribution



 Stop using the web as a billboard
65




Where to go?
 Master the visual

 Start designing for specific users or needs

 Embrace your ignorance

 Don’t be distracted by business models that
 don’t begin and end with real users and their
 goals, needs ior desires.

 Don’t be distracted by technology or
 technologists

 Don’t be distracted by failure
66




Review


 Step 1 - STOP

 Step 2 - LET GO

 Step 3 - EXPERIMENT

 Step 4 - TRANSCEND
67




Thoughts

 The principles of good storytelling still apply -
 with adjustment.
                                                     There is a compromise between user control
 People are looking for narrative design to be
                                                     and designer intention, we just haven’t reached
 expressed in a language that’s native to digital
                                                     the sweet spot yet.
 media.
                                                     As our tools enable more control, the
 Users want to retain control over their own
                                                     expectation for greater control will increase – for
 experiences.
                                                     users and designers.
 Users also want their experiences to be guided
 and clear.
68




Thanks



 Andrew Duck


 andrew.duck@quiqcorp.com

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From Print to Digital Design

  • 1. 1 From Print to Digital Design: What’s Different, What’s Essential and How to Get There in Three Easy Steps Andrew Duck APC 2009
  • 2. 2 What did you signup for? A brief look at the impact of the web on print How organisations and their print designers should respond to this change
  • 3. 3 What isn’t covered? Why you should invest in the web Technical aspects of design An actual demonstration
  • 4. 4 What is print and digital design? “Web design is the skill of creating presentations of content that is delivered to an end-user through the World Wide Web, by way of a Web browser or other Web-enabled software...” “...Web design is similar (in a very simplistic way) to traditional print publishing.” - Wikipedia, June 2009.
  • 5. 5 Graphic design “The term graphic design can refer to a number of artistic and professional disciplines which focus on visual communication and presentation.” - Wikipedia, June 2009.
  • 6. 6 History of design Graphic design as a discipline has a relatively recent history Graphic design-like activities have spanned the history of humankind 19th century Computers
  • 7. 7 So where are we now? 2009 20 years on from invention of web x years on from mainstream web adoption
  • 8. 8 What do I have to learn? Looking for a simple, tactical list of hands-on skills necessary
  • 9. 9 Adobe Flash Print designers are drawn to flash first, it is the closest approximation of print design work Can control typeface Flash has it’s place High degree of control over spatial layout Unfortunately leads to assumption authorial Emphasis on visual invention control can be exerted online. Easy to animate static graphic design conventions
  • 11. 11 Media fragmentation in the 1940s Radio Newspaper Magazine Cinema Theatre Poster
  • 12. 12 Media fragmentation in the 2000s Radio Tape Laserdisc Smartphone Newspaper Satellite DVD Satellite RSS Magazine CD Quicktime Radio Flickr Cinema Walkman Internet HDTV BitTorrent Theatre Video Game Email BluRay YouTube Poster PC Webcam iTunes Wikipedia TV VCR TiVo Podcasting Joost Long Play Mobile Phone PDA Blogging
  • 13. 13 Media fragmentation in 2009 Everything we already mentioned.... PLUS Twitter FriendFeed Facebook Scribd LinkedIn iReport Dell IdeaStation
  • 14. 14
  • 15. 15 So what does an organisation do?
  • 17. 17 “Looking for opportunities to execute the sort of improvisational and dramatic creative visions that we see in printed periodicals, for instance, is likely to become an exercise in disappointment” - Khoi Vinh, Design Director, New York Times
  • 18. 18 Why the web? Why are you using the web? Are you treating it as “print-in-disguise”? Do you have a budget for it? What does web really mean to your business?
  • 19. 19 Web is still an afterthought Small budget Logical extension of existing print marketing Just repurpose and slap it up on the web... are you kidding?
  • 20. 20 Reflexive Approach Traditionally, designers try to apply a print mentality online fixing type sizes specifying typefaces ignoring usability and expediency Assuming users will adopt a print-focused way of consuming content
  • 21. 21 Snap! It didn’t work. Eventually you realise there is very little room for visual virtuosity online Web is simply not effective for highly expressive visual skills
  • 22. 22 “The definition of insanity is doing the same thing over and over again and expecting different results.” - Albert Einstein
  • 23. 23 Stop, take note. So it didn’t work previously. To change you first have to understand why
  • 25. 25 “The medium is the message.” - Marshall McLuhan (1911 - 1980)
  • 26. 26 The medium is different HTML, CSS and Flash are useless unless you shift your thinking So what changed? What is design?
  • 27. 27 Narratives Historically we have defined good design as solutions that also tell good stories. There is fine-tuned management of every element One-way communication of information from the author to the audience CONTROL
  • 28. 28 Control If narrative is the guiding principle of traditional design, then control is its most important tool.
  • 29. 29 How does this apply to digital? The guiding principle of interactive or digital media is not narrative - it’s behaviour. Designing for behaviour means transferring some measure of control from author to user. Digital media is taking control away from designers.
  • 30. 30 Designer point-of-view “Designers must control the communication, because we know what we’re doing.” “If we give people what they say they want, they’ll never get what we know they need.”
  • 31. 31 This is not new For more than a decade users have rejected techniques designers have used to exert control in digital media: Typographical Linking a sites functionality exclusively to a “This site is best viewed with Cooper Black. proprietary technology such as Internet Please download it and install it before viewing” Explorer or Adobe Flash Rendering text as images instead of as HTML Resizing browser windows or launching child windows
  • 32. 32 No value If user control trumps all, aren’t we saying that design has no value? No, of course not, but to understand why we first have to understand behaviours
  • 33. 33 Print What can you do with print? Read it Mark it The design is interlaced with the content, the Cut it out designer in the end retains control over this media. Photocopy it In each case it’s difficult to separate the text from its presentation.
  • 34. 34 Online What can you do with text online? Enlarge it Click on it Quote it Rollover it Edit it Change typeface Read it via other formats (RSS for example, free of presentational layers) Have it read by a screen reader Comment on it Re-publish it
  • 35. 35 Uh oh. In digital media, presentation and content are separable. This is especially true of content management systems. The designer has seemingly lost control. This isn’t actually bad.
  • 36. 36 Where is the control? This interpretation of a loss of control is infact a multiplicity of states. Content lives free of design. The challenge has changed. Now there are more states to design. The user also demands a certain amount of control over these states.
  • 37. 37 Still employed? I hope so, the designer still has a job to do How does the content behave in each of these possible states? What is the overall experience of the user? UCD (user-centered design) has existed for quite some time, but now we are extending this to design behaviours and experiences, an immersion in the media.
  • 38. 38 What are we designing again?
  • 39. 39 Digital media Digital media is as different from print as speech is different from a conversation They are both exchanges of information between people. But one is a controlled environment and the other is uncontrolled.
  • 40. 40 It looks like writing Digital media looks like writing, but it is infact conversation Instant messaging Email Bulletin boards Blogs Meta-sites (digg, twitter) - tagging, links, micro commenting Traditional journalism becomes a framework for conversation
  • 41. 41 Media evolution The tension between print and digital is emblematic of a long-running pattern of media evolution. There is often a struggle between documents and conversations. Good narrative gives rise to good conversation. This push and pull is essential to media evolution. Documents and conversations are not mutually exclusive. They are inherently dependent upon one another.
  • 42. 42 Giving up control Working on the web requires designers to give up the very things they are meant to control page size alignment fonts colors
  • 43. 43 “The ratio of constraints to possibilities is far less kind in digital media, and understanding these constraints – understanding how to finesse them and how to subvert them appropriately – requires an attention to detail that bores all but the most dedicated.” - Khoi Vinh, Design Director, New York Times
  • 44. 44 Constraints Ratio of constraints to possibilities A need to understand constraints and embrace them
  • 45. 45 Designing for the unknown Typography Browsers Monitor resolutions Operating systems Colour calibration (no CMYK) Mobile devices Accessibility Javascript Usability Flash Connection speed Quicktime / Windows Media
  • 46. 46 “Web design is not a method for implementing narrative, as it is in print, but rather a method for making behaviours possible.” - Khoi Vinh, Design Director, New York Times
  • 47. 47 Sweat the small stuff Online is about the small details The building blocks of a large cohesive platform
  • 48. 48 The fold There is no fold Horizontal scrolling is bad The web is both 1 and n dimensional
  • 49. 49 1 & and the n th dimension Print design is 2-dimensional The web is simultaneously both 1- and n- dimensional The n-dimension provides navigation A web page is a scrolling experience as opposed to a canvas experience In print, this is turning a page, very simplistic Fixed positioning goes against the nature of Online, much more complex relationships and HTML requirements are formed 2-dimensional relationships are of lesser importance than 1-dimensional (what’s first, what’s later)
  • 50. 50 Trust Online trust is key 7 seconds, 8.6 seconds or 0.07 seconds Visual appeal is a leading trust factor
  • 52. 52 Anticipate changes Expect content to change - unlike print, this is possible
  • 53. 53 Deep linking is a reality Search engines will deposit visitors at any page on your site
  • 54. 54 Be consistent Websites are an entity Unlike print which is ever-changing and stands on its own Users don’t like change (navigation & design)
  • 55. 55 Could it get more complex? IE.. oh and IE 6 There are no circles Columns Variable opacity Semantic Rounded corners Web standards Bandwidth Indexing Make everything a graphic Contrast
  • 56. 56 It’s still experimental Having celebrated 20 yrs of the world wide web this year we realised it’s all still experimental Explosive growth, very little consolidation, standards debates and a print mentality
  • 59. 59 “Everything we know about web design is all we know about print design” -
  • 60. 60 Concept 1 - Form will follow function That’s what people say about print Unfortunately it’s not true, the more accurate would be “form follows function, as long as it’s really pretty” This looser interpretation has dominated the web for the past decade. Due to the utilitarian nature of the web its essential that form follows function
  • 61. 61 Experiences Print communications blast generic messages The number of viewers or readers, which has to clumsily defined masses of readers, but unfortunately carried across to the web. online experiences come down to a single user, the context they create and the satisfaction of People will continue to pay for impressions, but their individual goals eventually profits will depend on satisfying the goals and needs of the most important users Older mediums tend to have more general goals (increased reach, to be informed) How web design looks doesn’t determine how well it will work, aesthetics are important but Due to the brute force nature of the older they are a means to an end, just a tool used in mediums, measuring success has come down order to achieve success. to sheer numbers.
  • 62. 62 Concept 2 - Content will run wild Print design is all about control Both intentional and accidental forces explode this carefully crafted work into disaggregated In print, contrast creates hierarchy; eye chunks of content movement defines how people interact with content Plenty of organisations are still wasting time trying to fight, rather than embrace, the realities More online users are abandoning creator- of online content distribution controlled environments Legal wrangling will surely continue, but lawsuits Print newspapers continue to dictate how and will only control profits, not usage. where people read stories
  • 63. 63 Concept 3 - Will depend on liquid content CSS has taken over the presentation layer Mashups accelerating Disparate data sources
  • 64. 64 Concept 4 - leverage unique distribution Stop using the web as a billboard
  • 65. 65 Where to go? Master the visual Start designing for specific users or needs Embrace your ignorance Don’t be distracted by business models that don’t begin and end with real users and their goals, needs ior desires. Don’t be distracted by technology or technologists Don’t be distracted by failure
  • 66. 66 Review Step 1 - STOP Step 2 - LET GO Step 3 - EXPERIMENT Step 4 - TRANSCEND
  • 67. 67 Thoughts The principles of good storytelling still apply - with adjustment. There is a compromise between user control People are looking for narrative design to be and designer intention, we just haven’t reached expressed in a language that’s native to digital the sweet spot yet. media. As our tools enable more control, the Users want to retain control over their own expectation for greater control will increase – for experiences. users and designers. Users also want their experiences to be guided and clear.
  • 68. 68 Thanks Andrew Duck andrew.duck@quiqcorp.com