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Function Quality Objective(s) Metric(s) Monitoring Frequency
Quality Assurance
Perform thorough inspections to guarantee
compliance with specifications and
regulatory requirements
Achieve 100% inspection rate for
critical aerospace components
Every 3 Months
Perform sampling inspection with respect to
ASQ/ANSI Z1.4 & Z1.9, ISO 2859, IS 2500
prior approval from customers for aerospace
or non-aerospace components
Customer approval rate 100% Every 3 Months
Continuously improve inspection methods
and technologies to enhance accuracy and
efficiency
Implement technology/tool for
enhanced quality inspection
Every 3 Months
Achieve zero critical defects in aerospace
components through stringent quality control
measures
First Time Right >90%
Every 3 Months
Implement advanced quality management
systems to ensure compliance with industry
standards and customer requirements
Attain certification/accreditation
(e.g., AS9100)
Every 6 months
Engineering
New Product Development components that
meet or exceed cost, time, quality,
technology and reliability standards
Reduce rework by 90% Every 3 Months
Function Quality Objective(s) Metric(s) Monitoring Frequency
Enhance manufacturability and assembly
efficiency through the implementation of
programming
First-pass yield >95% for NPD Every 3 months
First-pass yield 100% for regular
product
Every 3 Months
Production
Ensure high-quality production processes
with minimal defects
Reduce rework, non-conformances
by >95% through process
optimization and training
Every 3 Months
Enhance production efficiency while
maintaining quality standards
Decrease cycle time by >10%
through lean manufacturing
initiatives
Every 3 Months
Business
Development Conversion of enquiry into Purchase Order >90% Every 3 months
Enhance existing products/services to
maintain competitiveness and address
customer feedback
Improve product/service features
based on customer feedback
received
Every 3 months
Function Quality Objective(s) Metric(s) Monitoring Frequency
Identify and penetrate new customers within
the aerospace industry
Increase new customer count
minimum one for quarter
Every 3 Months
Collaborate with government agencies or
organizations to access funding or support
for R&D initiatives
Secure minimum government
grants or contracts
Every 3 Months
Achieve revenue targets through increased
sales and contract wins
Increase annual revenue minimum
50% compared to the previous
year
Every 3 Months
Purchase
Ensure that all suppliers meet stringent
quality standards and regulatory
requirements
Achieve a supplier quality rating of
80% or higher based on supplier
audits and performance
evaluations
Every 3 Months
Implement supplier development programs
to improve the quality and reliability of key
suppliers
Reduce supplier defects or non-
conformances by 95%
Every 3 Months
Maintain a high level of on-time delivery
performance to support production
schedules
Achieve an on-time delivery rate of
95% or higher
Function Quality Objective(s) Metric(s) Monitoring Frequency
Identify and mitigate supply chain risks to
minimize disruptions and ensure business
continuity
Develop and implement risk
mitigation plans for identified
supply chain risks
Implement supply chain visibility tools and
processes to track and manage delivery
schedules
Reduce delivery lead times by 95%
through improved supply chain
planning and coordination
Human Resources
Attract and hire top talent with relevant skills
and experience in aerospace manufacturing
Fill 100% of vacant positions within
specific time frame with qualified
candidates
Every 3 Months
Foster a positive work environment that
promotes employee engagement and
satisfaction
Improve employee engagement
survey scores by 80% compared to
the previous year
Every 3 Months
Implement initiatives to recognize and
reward employee contributions and
achievements
Decrease employee turnover rate
by 90%
Every 3 Months
Provide employees with opportunities for
continuous learning and skill development
Increase participation in training
programs by 90%
Every 3 Months
Function Quality Objective(s) Metric(s) Monitoring Frequency
Implement a robust performance
management system to align individual goals
with organizational objectives
Conduct 100% of performance
reviews on schedule and track
progress against goals
Every 3 Months
Provide regular feedback and coaching to
employees to support their professional
growth and development
Increase employee satisfaction
with performance feedback
Every 3 Months
Ensure compliance with labor laws,
regulations, and industry standards
Conduct regular audits to assess
compliance levels and address any
areas of non-compliance
Every 3 Months
Continuous Improvement (CI):
1) Foster a culture of innovation and employee involvement in problem-solving and process optimization
2) Track and measure key performance indicators (KPIs) related to quality, cost, and delivery and initiate improvement
projects accordingly
Customer Service/Support:
1) Achieve customer satisfaction ratings of X% or higher through timely response to inquiries, complaints, and feedback
2) Implement a robust feedback loop from customers to drive product and process improvements

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Functional Objectives of organizational needs

  • 1. Function Quality Objective(s) Metric(s) Monitoring Frequency Quality Assurance Perform thorough inspections to guarantee compliance with specifications and regulatory requirements Achieve 100% inspection rate for critical aerospace components Every 3 Months Perform sampling inspection with respect to ASQ/ANSI Z1.4 & Z1.9, ISO 2859, IS 2500 prior approval from customers for aerospace or non-aerospace components Customer approval rate 100% Every 3 Months Continuously improve inspection methods and technologies to enhance accuracy and efficiency Implement technology/tool for enhanced quality inspection Every 3 Months Achieve zero critical defects in aerospace components through stringent quality control measures First Time Right >90% Every 3 Months Implement advanced quality management systems to ensure compliance with industry standards and customer requirements Attain certification/accreditation (e.g., AS9100) Every 6 months Engineering New Product Development components that meet or exceed cost, time, quality, technology and reliability standards Reduce rework by 90% Every 3 Months
  • 2. Function Quality Objective(s) Metric(s) Monitoring Frequency Enhance manufacturability and assembly efficiency through the implementation of programming First-pass yield >95% for NPD Every 3 months First-pass yield 100% for regular product Every 3 Months Production Ensure high-quality production processes with minimal defects Reduce rework, non-conformances by >95% through process optimization and training Every 3 Months Enhance production efficiency while maintaining quality standards Decrease cycle time by >10% through lean manufacturing initiatives Every 3 Months Business Development Conversion of enquiry into Purchase Order >90% Every 3 months Enhance existing products/services to maintain competitiveness and address customer feedback Improve product/service features based on customer feedback received Every 3 months
  • 3. Function Quality Objective(s) Metric(s) Monitoring Frequency Identify and penetrate new customers within the aerospace industry Increase new customer count minimum one for quarter Every 3 Months Collaborate with government agencies or organizations to access funding or support for R&D initiatives Secure minimum government grants or contracts Every 3 Months Achieve revenue targets through increased sales and contract wins Increase annual revenue minimum 50% compared to the previous year Every 3 Months Purchase Ensure that all suppliers meet stringent quality standards and regulatory requirements Achieve a supplier quality rating of 80% or higher based on supplier audits and performance evaluations Every 3 Months Implement supplier development programs to improve the quality and reliability of key suppliers Reduce supplier defects or non- conformances by 95% Every 3 Months Maintain a high level of on-time delivery performance to support production schedules Achieve an on-time delivery rate of 95% or higher
  • 4. Function Quality Objective(s) Metric(s) Monitoring Frequency Identify and mitigate supply chain risks to minimize disruptions and ensure business continuity Develop and implement risk mitigation plans for identified supply chain risks Implement supply chain visibility tools and processes to track and manage delivery schedules Reduce delivery lead times by 95% through improved supply chain planning and coordination Human Resources Attract and hire top talent with relevant skills and experience in aerospace manufacturing Fill 100% of vacant positions within specific time frame with qualified candidates Every 3 Months Foster a positive work environment that promotes employee engagement and satisfaction Improve employee engagement survey scores by 80% compared to the previous year Every 3 Months Implement initiatives to recognize and reward employee contributions and achievements Decrease employee turnover rate by 90% Every 3 Months Provide employees with opportunities for continuous learning and skill development Increase participation in training programs by 90% Every 3 Months
  • 5. Function Quality Objective(s) Metric(s) Monitoring Frequency Implement a robust performance management system to align individual goals with organizational objectives Conduct 100% of performance reviews on schedule and track progress against goals Every 3 Months Provide regular feedback and coaching to employees to support their professional growth and development Increase employee satisfaction with performance feedback Every 3 Months Ensure compliance with labor laws, regulations, and industry standards Conduct regular audits to assess compliance levels and address any areas of non-compliance Every 3 Months Continuous Improvement (CI): 1) Foster a culture of innovation and employee involvement in problem-solving and process optimization 2) Track and measure key performance indicators (KPIs) related to quality, cost, and delivery and initiate improvement projects accordingly Customer Service/Support: 1) Achieve customer satisfaction ratings of X% or higher through timely response to inquiries, complaints, and feedback 2) Implement a robust feedback loop from customers to drive product and process improvements