BIMA Blockchain Breakfast Briefing | Suzy Thomas Presentation | GBG PLC
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The document discusses the evolution and verification of identity through blockchain technology, emphasizing the transition from traditional identity verification methods to a decentralized and secure system. It outlines key steps in improving identity verification, including the integration of biometrics and mobile optimization to enhance customer experience and reduce fraud. Ultimately, it suggests that while achieving a completely trusted identity verification system remains a challenge, blockchain could significantly facilitate this transformation.
BIMA Blockchain Breakfast Briefing | Suzy Thomas Presentation | GBG PLC
- 1. Identity on the blockchain Suzy Thomas Head of Customer Experience Suzy.Thomas@gbgplc.com
- 2. 3 Electronic ID We are here Introduction to GBG 5 steps of identity 1 Reputation 2 Paper ID 4 Interoperability 5 Attributes Easily and quickly verify ID electronically Verify once, use many times Anonymous, secure transacting Behaviour, family and social status Documentary evidence
- 3. How do we make that leap from step 3 to 4? 3 Electronic ID We are here 4 Interoperability We need to get to here • Block chain – secure & decentralised • Mobile optimised • Biometrics – replace password
- 4. Identity on the blockchain Consumer in the driving seat Person • Name • Address • Telephone number • DOB Documents • Passport • National ID card • Drivers licence Regulatory Checks • CRB • Sanctions • Credit check One off verified customer Re-usable verified customer
- 5. CitizenPass Identity Platform Private data kept on device - Each field is hashed - Then digitally signed while on device - Result sent to CitizenPass Service Note: Data is n ever exchanged in clear text Split private-key used to write hashed record to the blockchain blockchain Merchant Bank Government Re-Authentication Login Payment verification
- 6. Benefits Less Fraud • Banish the password - A third of fraud occurs from account takeover so instead of a password we will use a verified identity, plus mobile encryption, plus biometrics plus blockchain • Re-use of the verified identity - Use to re-authenticate more than before + Customer Experience • Optimised for mobile - Reduce on-boarding time, specifically on mobile • Interoperability - Take verified data to new services +
- 7. Government Services 1 Account set up - Personal Details - Username - Password 2 3 4 Security Identity Verification Security QuestionsINCREASED SECURITY
- 8. Summary We’re a long way off a trusted, frictionless world. However, it wasn’t so long ago when we were sending our passport in the post, so there is hope… …and blockchain could be a key enabler of this change Thank you Suzy Thomas CitizenSafe Head Customer Experience Suzy.Thomas@gbgplc.com Summary
Editor's Notes
- #2: Thanks Benjamin, I am now going to show you a case study of how block chain technology can be used to improve online identity verification.
- #3: Before we invented official ID documents our identity was based on our REPUTATION Then paper ID came along and you had to physically show organisations your documentation Then the internet allowed quicker easier electronic verification of ID and this is where we are today Our aim is to allow users to verify once and use that verified ID over and over again With the ultimate aim of Attribute exchange making anonymous interaction possible by only passing attributes such as over 18 or verified ID.
- #4: To help us move from step 3-4 we have created CitizenPass. It enables: A single federated identity that uses Blockchain technology to provide a secure and de-centralised solution Which is fully optimised for mobile And uses biometrics to replace passwords which simplifies the customer journey
- #5: CitizenPass lets the consumer control their identity. We use our existing award winning ID3gloabl product functionality to carry out the ID verification and then allow the consumer to choose to reuse their verified identity
- #6: If the user has chosen to reuse their verified identity they can save it on their mobile device and re-use it to sign in to other websites that feature CitizenPass The user will be directed to download the CitizenPass App and the information is pre populated or if registering with CitizenPass they enter their personal information and upload their identity documents – which are then verified. A point to note is that all private data is kept on the device The information is hashed (or encrypted) and sent to our CitizenPass identity service From there the verified identity is stamped on the blockchain and the keys provided to the users devices Then any merchants/Bank/Government etc who signs up to CitizenPass, can re-use this verification via our identity service and allow users to re-authenticate themselves when they access the service, using only their mobile device and finger print
- #8: The benefits of using block chain technology are reducing fraud and improving the customer experience: By banishing the password we can reduce fraud by replacing the password with: A Verified Identity Mobile encryption Biometrics And blockchain technology We can also improve the customer experience with quicker onboarding specifically on mobile devices .
- #9: One last point I wanted to mention was the potential of integrating blockchain technology into an exciting solution we are getting ready to launch. CitizenSafe is our Government Identity Verification solution part of the GOV.UK Verify service. With the introduction of CitizenPass functionality we will be able to improve the customer experience using biometrics instead of passwords and improve security as previously discussed.
- #10: I know what is a lot to over in a couple of minutes but I will be around along side my colleague Gareth who is the CitizenPass product Manager to cover these solutions in more depth. I’ll leave you with this thought… Thank you for listening.