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Distributed Teams
   Matters of Trust
                      Brian Criscuolo
               Lead Software Engineer
                     Mark/Space, Inc.

                  Principal Developer
                  warmwinds software

                         @bcriscuolo
    bcriscuolo@warmwindssoftware.com
The Future of Work
The Future of Work
• Is happening quickly
The Future of Work
• Is happening quickly

• Is happening everywhere
The Future of Work
• Is happening quickly

• Is happening everywhere

• Is happening now
My Distributed Team
My Distributed Team
My Distributed Team
My Distributed Team
My Distributed Team
My Distributed Team
My Distributed Team
My Distributed Team
My Distributed Team
Distributed Teams and
the Modern Company
Distributed Teams and
the Modern Company
• The new startup builder?
Distributed Teams and
the Modern Company
• The new startup builder?
• The high-performance, incredibly
 productive business machine?
Distributed Teams and
the Modern Company
• The new startup builder?
• The high-performance, incredibly
  productive business machine?
• The way to grow an organization when
  the local talent pool isn’t sufficient?
Making it work
Making it work
Making it work
Making it work
Connectedness
Connectedness
• Water cooler talk
• All-hands meetings
• Regular team meetings
• On-site meetings
• On-site team-building activities
• Professional conference attendance
• One on one meetings with managers
Communication - Proactive
Communication - Proactive
• No surprises: regularly
  communicate up,
  sideways and down. There
  should be no mysteries on
Communication - The Easy
Communication - The Easy
• Establish personal
  relationships
Communication - The Easy
• Establish personal
  relationships
 • Common interests:
   family, activities, the
   mundane, the exciting
Communication - The Hard
Communication - The Hard
• Prepare to argue
Communication - The Hard
• Prepare to argue
 • Back up arguments better
   than if you were making
   them in person
Communication - The Hard
• Prepare to argue
 • Back up arguments better
   than if you were making
   them in person
 • Send supporting
Growing a Team
Growing a Team
• Cultivate your network for
  candidates
Growing a Team
• Cultivate your network for
  candidates
• Find self-starters
Growing a Team
• Cultivate your network for
  candidates
• Find self-starters
• Identify professional
  successes
Joining a Team
Joining a Team
• Cultivate your network for
  opportunities
Joining a Team
• Cultivate your network for
  opportunities
• Prepare yourself and
  family
Joining a Team
• Cultivate your network for
  opportunities
• Prepare yourself and
  family
• Have a clear vision of your
Trust
Trust
Trust

"The goal is a set of
relationships where there is
a mutual belief in each
other’s reliability, truth,
ability, and strengths.
Foundations of Trust
Foundations of Trust
• Become trusted and trust
  others
Foundations of Trust
• Become trusted and trust
  others
• Use professional and
  personal networks to
  establish foundations for
Build your reputation
Build your reputation
• Network with other
  remote workers
Build your reputation
• Network with other
  remote workers
• Don't be invisible
Build your reputation
• Network with other
  remote workers
• Don't be invisible
• Publish and promote your
  work
Building the Trust
Building the Trust
• Fulfill work obligations,
  meet deadlines, follow up.
  Deliver
Building the Trust
• Fulfill work obligations,
  meet deadlines, follow up.
  Deliver

• Help coworkers achieve
Geekend 2011: Distributed Teams and the Modern Company: Matters of Trust
Deliver
Deliver
Support and Encourage
Deliver
Support and Encourage
Speak Thoughtfully
Deliver
Support and Encourage
Speak Thoughtfully
Be Human
Deliver
Support and Encourage
Speak Thoughtfully
Be Human

          Trus
Distributed Teams
   Matters of Trust
                      Brian Criscuolo
               Lead Software Engineer
                     Mark/Space, Inc.

                  Principal Developer
                  warmwinds software

                         @bcriscuolo
    bcriscuolo@warmwindssoftware.com

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Geekend 2011: Distributed Teams and the Modern Company: Matters of Trust

Editor's Notes