Getting the best out of a Global Workforce
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The document discusses insights into global workforce preferences, revealing that punctuality remains significant in many countries, although southern European nations emphasize less on formal dress codes at work. Key factors for job attraction include salary and work-life balance, with enjoyment being a notable intrinsic motivator. Strong management qualities, such as honesty, competence, and caring, are consistently valued across various cultures.
Getting the best out of a Global Workforce
- 1. SM Getting the best out of a global workforce
- 3. 3 8000+Brands & Organizations 99Of the Top 100 Business Schools 2M+Users 90Countries About Qualtrics
- 4. Overview of study 4 ©2015QUALTRICSLLC. QUESTIONS 25 RESPONSES COUNTRIES 6,369 14
- 6. Punctuality 6 ©2015QUALTRICSLLC. 60.9 39.1 NED 53.5 46.5 NZ 56.2 43.8 POL 42.4 57.6 SPA 67.3 32.7 SWE 60.6 39.4 UK 50.649.4 USA 59.5 40.5 AUS 62.6 37.4 CAN 57.6 42.4 FRA 66.7 33.3 GER 41.2 58.7 IRL 38.6 61.4 ITA 43.4 56.6 GRE Extremely or Very Important How important is punctuality in your country? Takeaway: Most countries still find being on time important, with the possible exception of the “Southern Europeans” (Greece, Italy, Spain) and, funnily enough, the Irish. This data gets more interesting when comparing it against another traditional corporate tenet, shown on the next slide.
- 7. Dress codes 7 ©2015QUALTRICSLLC. 24.8 75.2 NED 22.7 77.3 NZ 34.3 65.7 POL 47.152.9 SPA 21.5 78.5 SWE 34.4 65.6 UK 26.2 73.8 USA 34.5 65.5 AUS 32.5 67.5 CAN 55.5 44.5 FRA 33 67 GER 27.2 72.8 IRL 47.152.9 ITA 21.3 78.7 GRE Extremely or Very Important How important is dressing formally at work? Takeaway: Looking at another traditional corporate tenet we find a very different story. The vast majority of countries do not feel that dressing formally at work is important, with the exception of France, Spain and Italy (a useful takeaway for anyone wanting to do business in those countries – wear a suit!). Interestingly, Spain and Italy are the only two countries to score higher on this than on punctuality.
- 8. Productivity vs. Social Media use 8 ©2015QUALTRICSLLC. 0 5 10 15 20 25 10 20 30 40 50 60 70 80 GER NED POL FRA CAN USA SWE AUS IRL NZ UK GRE SPA ITA Minutes Spent on Personal Social Media per dayPercent of own hours worked that are productive Takeaway: You might expect to see a relationship between these two data points, seeing social media use go up as productivity goes down. In fact, our study shows no relationship between the two. Other factors are clearly impacting productivity
- 9. Targeting, attracting, retaining talent
- 10. Attributes to decide where to work 10 ©2015QUALTRICSLLC.
- 11. 11 ©2015QUALTRICSLLC. Takeaway: This is a very interesting slide. There are two clear front-runners in terms of factors people consider when deciding where to work. Salary is clearly the hygiene factor, but the No2 factor for all countries was work-life balance.
- 12. Why do people work? 12 ©2015QUALTRICSLLC. What motivates you to work? 0 5 10 15 20 25 30 35 40 Supporting Self / Family Enjoyment Saving or Qualifying for retirement Building Wealth Being a Productive Member of Society Having Something to Do Receiving Healthcare Benefits Being with Other People Making a Difference in the World NED AUSSPA USA Takeaway: We see a similar story on this slide to the last. While the largest motivator to work is to support themselves and their family financially, the second largest is enjoyment. Once again, there’s a hygiene factor, a hurdle organisations have to overcome, but once that’s cleared, they’re looking at enjoyment and work-life balance
- 13. Appeal of different types of organisations 13 ©2015QUALTRICSLLC. 0 5 10 15 20 25 30 35 40 45 AUS CAN FRA GER GRE IRL ITA NED NZ POL SPA SWE UK USA What type of company is most appealing to work for in your country? Start-up Large Established Co Own Your Own Business Small Established Co
- 14. 14 ©2015QUALTRICSLLC. Appeal of different types of organisations Takeaway from previous slide: Large established organisations are the most appealing option for people looking for a new place to work. However, the interesting finding here is the second most appealing option – it’s owning your own business. It’s worth thinking about – what is appealing to people about owning their own business? We know that not everyone actually does – the actual proportion of self-employed people in the UK is about 15%. Rather, this finding is more about perceived qualities self-employment can give you; autonomy, empowerment over decision making, flexibility over time-off and holidays. These are all things an organisation can look at to make themselves more appealing.
- 15. Management qualities in different countries 15 ©2015QUALTRICSLLC.
- 17. Management qualities in different countries 17 ©2015QUALTRICSLLC. Takeaway from previous slide: You’d be forgiven for expecting to see lots of differences in good management qualities based on different cultures, but here we see huge cohesion in terms of the qualities people think are necessary for a good manager. Three qualities come out on top regardless of country – Honesty, Competence and Caring. Our study would suggest that these three qualities are global attributes for managers to have that will resonate across borders.
- 18. Wrapping Up
- 19. Points to take away 1. The security of established firms is still appealing – consider where you can add flexibility and autonomy to seal that appeal. 2. Work-life balance can be your secret weapon if you want to attract talent – but take the time to find out what that means to different people 3. Dress codes are becoming a thing of the past, with the potential exception of Southern Europe. Think about whether they’re still really needed in your workplace. 4. Aside from the obvious (salary) people universally want to get enjoyment out of their work. Enjoyment of course can mean different things - Challenging and Interesting work, believing in the companies mission and purpose, having a great team. 5. Three management qualities go a long way globally: Being good at their jobs, being transparent, and genuinely caring about employees will provide management appeal across borders 19 ©2015QUALTRICSLLC.
- 20. Thank you!