Making the most of informal learning
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This document summarizes a presentation about making the most of informal learning. It discusses how informal learning is self-directed, social, and performance-driven, unlike formal learning which is structured. It presents a social workplace learning continuum that moves from formal training rooms to enabling informal and social learning. It suggests thinking of learning places not training rooms, social technologies not training technologies, and continuous activities rather than just responding to needs. The goal is to support informal learning by enabling professional learning communities and knowledge sharing.
Making the most of informal learning
- 1. Making the most of informal learning eLearning Innovations Symposium GMU June 2012 Jane Hart C4LPT & Internet Time Alliance
- 2. @C4LPT
- 4. “I thought I had made a sound business case for investing more in informal learning, but few organisations changed their ways. They continued to put almost all of the training budgets into schooling novices. They acted as if the natural way of informal learning didn’t exist. Or was someone else’s responsibility. They squandered the opportunity to increase their effectiveness by becoming networked learning organizations.” Jay Cross, 2012
- 5. “Adding social into formal learning is worthwhile, but folks might get confused that doing so is also informal learning, and it’s not.” Clark Quinn
- 6. Need to understand the characteristics of informal learning in order to make the most of it
- 7. "Formal learning is like riding a bus: the driver decides where the bus is going; the passengers are along for the ride.” Jay Cross
- 8. “Informal learning is like riding a bike: the rider chooses the destination, the speed, and the route.“ Jay Cross
- 9. 1 Twitter 2 YouTube 3 Google Docs 4 Skype 5 WordPress 6 Dropbox 7 Prezi Top 100 Tools for Learning 2011 8 Moodle 9 Slideshare 10 (Edu)Glogster 11 Wikipedia 12 Blogger List compiled from the 13 Diigo Top 10 Tools contributions of 14 Facebook 15 Google 531 16 Google Reader learning professionals 17 Evernote worldwide 18 Jing 19 PowerPoint 20 Gmail
- 10. To solve their learning and performance problems – quickly and easily
- 11. To keep up to date with their industry and profession
- 12. To build a trusted network of friends and colleagues – Personal Learning or Knowledge Network (PLN or PKN)
- 13. ask and answer questions exchange ideas, resources and experiences brainstorm and solve problems together keep up to date with what their colleagues are doing and thinking learning from one another in many different ways – sometimes without realising it
- 14. To keep up to date with what is happening inside their organisations
- 15. To share what they know and learn with their colleagues
- 16. To reflect on what they are doing and learning - and share their thoughts and experiences
- 17. To use a variety of resources, social networks and social tools to learn continuously and improve their productivity and performance as they do their jobs
- 18. Characteristics of informal learning PULL variety of resources, people and tools unstructured continuous in the workflow as part of working often social often serendipitous self-organised self-managed performance driven and (self-)evaluated working smarter highly autonomous
- 19. “Today already 47% of business technology users at North American and European companies report using one or more website(s) to do parts of their jobs that are not sanctioned by their IT department. We expect this number to grow to close to 60% in 2011 as frustrated workers work around IT to self-provision technology.” Forrester Research, April 2011 19
- 20. “between one-third and two-thirds of your employees are meeting their needs by working around you” Jensen & Klein, “Hacking work” Blind spots, CLO Magazine, April 2011
- 22. Workplace Learning? Formal Learning Informal Learning Informalize & Enable and Support Socialize Informal & Formal Learning Social Learning Learning=Training Learning=Working
- 23. Supporting individuals and teams
- 24. Take responsibility and control
- 25. Get Organized
- 26. Harold Jarche
- 27. Contribute & Share “be a valued contributing node in a network”
- 29. Get things done
- 30. Reflect and Review “life in perpetual beta”
- 31. Workplace Learning? Formal Learning Informal Learning Informalize & Enable and Support Socialize Informal & Formal Learning Social Learning Learning=Training Learning=Working
- 33. The Social Workplace Learning Continuum Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
- 34. The Social Workplace Learning Continuum 1 - Think LEARNING PLACES/SPACES not TRAINING ROOMS Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
- 35. From Training Rooms … to Learning Spaces/Places …
- 36. The Social Workplace Learning Continuum 2 - Think SOCIAL TECHNOLOGIES not TRAINING TECHNOLOGIES Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
- 37. Social Technologies include … Member profiling Activity stream Real-time updates Member commenting Threaded discussions Notifications Sharing of resources Content co-creation tools Sharing links Sharing files Polls and surveys Private messaging User liking Group spaces
- 39. The Social Workplace Learning Continuum 3 - Think ACTIVITIES not COURSES or CLASSES Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning organise support structured unstructured activities activities © Jane Hart,C4LPT, 2012
- 40. The Social Workplace Learning Continuum Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning augmenting f2f or online learning events © Jane Hart,C4LPT, 2012
- 42. The Social Workplace Learning Continuum 4 - Think LITE design Formal Task driven Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Promote conversation Learning Informal and Social Learning Use simple content Support autonomy (Self-)evaluation of augmenting organising performance outcomes f2f or online semi-structured learning online events activities © Jane Hart,C4LPT, 2012
- 44. The Social Workplace Learning Continuum Encourage Formal Enable Informal Learning Help Formal and Socializing Informalizing Enabling and Supporting Learning Informal and Social Learning Learning Support but make sure they “own” it support supporting professional knowledge learning sharing in communities Communities of Practice © Jane Hart,C4LPT, 2012
- 46. Embed structured learning activities in the group
- 47. The Social Workplace Learning Continuum Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning Provide exposure to Social Media Tools Support Personal Knowledge supporting Management (PKM) self-organised personal learning © Jane Hart,C4LPT, 2012
- 48. The Social Workplace Learning Continuum 5 - Think continuous flow of activities not just response to need Formal Informal Informalizing and Socializing Enabling and Supporting Learning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
- 49. Making the most of informal learning eLearning Innovations Symposium GMU June 2012 Slide links available at Jane Hart C4LPT.co.uk/iel12 C4LPT & Internet Time Alliance