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Go Deep & Wide: No, It’s Not a Football,
It’s End-to-End Performance Management
Tom Quinn
Mainframe
CA Technologies
Sr Engineering Services Architect, Mainframe Solution Center
MFT14T
@tomquinn03
#CAWorld
2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Abstract
Take an up close look at how CA SYSVIEW® Performance Management and CA
Cross-Enterprise Application Performance Management help you deliver a
consistently great end-user experience mobile-to-mainframe. Get the scoop on
upcoming roadmaps.
Tom Quinn
CA Technologies
Senior Engineering
Services Architect,
Mainframe Solution
Center
3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Understand Your Real User Experience
Mobile-to-Mainframe View of Customer Interaction
Real user Transactions Across Physical,
Virtual, Cloud and Mainframe
 Customer-centric visibility into application, network
and infrastructure to better address SLAs
 Actionable insights into how customers are failing or
succeeding with web applications
 Proactive problem resolution before users of business
services are impacted
 Alerts IT staff about problem transactions by
prioritizing them based on business impact
 Tight integration with application performance
management (APM) and application development
analysis provides what, where & why applications are
not performing well
For Enterprise customers running business-critical applications, CA CE
APM offers end-to-end view of business transaction and actionable
insights in real-time to provide for an optimal end-user experience.
4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Rapidly Identify Issues Before They ARE Issues
Diagnostics/Root-Cause Analysis/Transaction Tracing/Triage
ComprehensiveRoot-causeAnalysis
Mobile to Mainframe
Deep-dive inspection:
See inside the application.
 Comprehensive application performance management
coverage from BROWSER through MAINFRAME
 Scalable across the largest enterprises for
effortless expansion
 Easy BRTM to measure business impact of transactions
 Inform business execs FAST with custom
dashboards & reports
 Early detection to find problems BEFORE they
impact users
20/20
VISION
Firewall
Load
Balancer
SAP
MW
MQ
App Servers
Web
Servers DB
Mainframe
Switch Router
5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
MAINFRAME
DB2
CICS
IMS
z/OS
SAP
Mainframe Aware APM
Diagnostics/Root-Cause Analysis/Transaction Tracing/Triage
Mainframe
Aware APM
PORTAL
3rd Party
Applications
AppServer
Middleware
CA Cross-Enterprise APM
 Integrates into your existing CA Application
Performance Management (CA APM) environment to
provide real-time metrics for z/OS, CICS, IMS, MQ, DB2,
TCPIP and Datacom/AD
 Identify transaction issues across distributed and
mainframe providing application support teams with
the data that they need
 Common dashboard within APM to unify technologies
otherwise managed by separate groups
6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Mainframe
Web
Services
Database
Agile Operations for End-to-End APM
Comprehensive Portfolio to Accelerate MTTR and Optimized User Experience
Customers
Users
Systems of Engagement Systems of Record
CA Mobile App Analytics
PortalSwitches Load BalancersCloud Apps Firewalls
Mobile app performance,
behavior, crashes
WAN/WWW Web Servers 3rd Party
Applications
Routers Physical Data Center
CA Application Performance Management
CA Application Delivery Analysis
End-to-end application management & End-User Experience
CA App Synthetic Monitor CA Cross-Enterprise APM
Synthetic Application Monitoring
Link distributed
and mainframe
support teams
Apps
NETWORK BACK ENDCLOUDEND-USER FRONT END
7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
End User
Router Firewall Switch
Load
Balancer
Web
Server
Portal OSA
Applications
CICS
IMS
CA IDMS
CA Datacom
DB2
Databases
FRONT END
CA CE APM Integration
End-to-End Performance Management with Breadth and Depth
Mainframe SYSTEMS OF RECORD ActivityNETWORKUSER
 End-to-end visibility of mobile-to-mainframe apps
 Proactive management of desperate resources
 Top to bottom visibility across entire infrastructure
 Application performance health and management
 Quick triage to root cause—whether code, network, or
supporting infrastructure
z/OS
CICS
IMS
TCPIP
Databases
MQ
8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
CA Cross-Enterprise APM
Demonstration
9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Distributed/Mainframe
Operations Analysts
CA Performance Management Portfolio Vision
Unified Performance Management for z Systems
MF Systems/Network
Analysts
Distributed
Application Analysts
Network Analysts
CA NetMaster®
Databases
Network
CICS & MQ
z/VM, KVM &
Linux on z
CA UIMCA UIM for z Systems
CA Cross Enterprise
APM
Integrated Mainframe
Management Console
CA APM
Planned
Available
System Analysts
CA SYSVIEW®
Storage
Capacity Planner
CA MICS®
Storage Administrator
CA Vantage™
10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Recommended Sessions
SESSION # TITLE DATE/TIME
ABC123DE Magna consectet at lor ipustie modolore 04/22/2013 at 10:00 am
FGH456IJ Magna consectet at lor ipustie modolore 04/22/2013 at 11:00 am
FGH456IJ KLM789NO sectet at lor ipustie modolore 04/22/2013 at 12:00 pm
11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For Informational Purposes Only
Terms of this Presentation
© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The presentation provided at CA
World 2015 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer
references relate to customer's specific use and experience of CA products and solutions so actual results may vary.
Certain information in this presentation may outline CA’s general product direction. This presentation shall not serve to (i) affect the rights
and/or obligations of CA or its licensees under any existing or future license agreement or services agreement relating to any CA software
product; or (ii) amend any product documentation or specifications for any CA software product. This presentation is based on current
information and resource allocations as of November 18, 2015, and is subject to change or withdrawal by CA at any time without notice. The
development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion.
Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in
this presentation, CA may make such release available to new licensees in the form of a regularly scheduled major product release. Such
release may be made available to licensees of the product who are active subscribers to CA maintenance and support, on a when and if-
available basis. The information in this presentation is not deemed to be incorporated into any contract.
12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

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Go Deep and Wide: No It’s Not a Football, It’s End-to-End Performance Management

  • 1. Go Deep & Wide: No, It’s Not a Football, It’s End-to-End Performance Management Tom Quinn Mainframe CA Technologies Sr Engineering Services Architect, Mainframe Solution Center MFT14T @tomquinn03 #CAWorld
  • 2. 2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Abstract Take an up close look at how CA SYSVIEW® Performance Management and CA Cross-Enterprise Application Performance Management help you deliver a consistently great end-user experience mobile-to-mainframe. Get the scoop on upcoming roadmaps. Tom Quinn CA Technologies Senior Engineering Services Architect, Mainframe Solution Center
  • 3. 3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Understand Your Real User Experience Mobile-to-Mainframe View of Customer Interaction Real user Transactions Across Physical, Virtual, Cloud and Mainframe  Customer-centric visibility into application, network and infrastructure to better address SLAs  Actionable insights into how customers are failing or succeeding with web applications  Proactive problem resolution before users of business services are impacted  Alerts IT staff about problem transactions by prioritizing them based on business impact  Tight integration with application performance management (APM) and application development analysis provides what, where & why applications are not performing well For Enterprise customers running business-critical applications, CA CE APM offers end-to-end view of business transaction and actionable insights in real-time to provide for an optimal end-user experience.
  • 4. 4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Rapidly Identify Issues Before They ARE Issues Diagnostics/Root-Cause Analysis/Transaction Tracing/Triage ComprehensiveRoot-causeAnalysis Mobile to Mainframe Deep-dive inspection: See inside the application.  Comprehensive application performance management coverage from BROWSER through MAINFRAME  Scalable across the largest enterprises for effortless expansion  Easy BRTM to measure business impact of transactions  Inform business execs FAST with custom dashboards & reports  Early detection to find problems BEFORE they impact users 20/20 VISION Firewall Load Balancer SAP MW MQ App Servers Web Servers DB Mainframe Switch Router
  • 5. 5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD MAINFRAME DB2 CICS IMS z/OS SAP Mainframe Aware APM Diagnostics/Root-Cause Analysis/Transaction Tracing/Triage Mainframe Aware APM PORTAL 3rd Party Applications AppServer Middleware CA Cross-Enterprise APM  Integrates into your existing CA Application Performance Management (CA APM) environment to provide real-time metrics for z/OS, CICS, IMS, MQ, DB2, TCPIP and Datacom/AD  Identify transaction issues across distributed and mainframe providing application support teams with the data that they need  Common dashboard within APM to unify technologies otherwise managed by separate groups
  • 6. 6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Mainframe Web Services Database Agile Operations for End-to-End APM Comprehensive Portfolio to Accelerate MTTR and Optimized User Experience Customers Users Systems of Engagement Systems of Record CA Mobile App Analytics PortalSwitches Load BalancersCloud Apps Firewalls Mobile app performance, behavior, crashes WAN/WWW Web Servers 3rd Party Applications Routers Physical Data Center CA Application Performance Management CA Application Delivery Analysis End-to-end application management & End-User Experience CA App Synthetic Monitor CA Cross-Enterprise APM Synthetic Application Monitoring Link distributed and mainframe support teams Apps NETWORK BACK ENDCLOUDEND-USER FRONT END
  • 7. 7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD End User Router Firewall Switch Load Balancer Web Server Portal OSA Applications CICS IMS CA IDMS CA Datacom DB2 Databases FRONT END CA CE APM Integration End-to-End Performance Management with Breadth and Depth Mainframe SYSTEMS OF RECORD ActivityNETWORKUSER  End-to-end visibility of mobile-to-mainframe apps  Proactive management of desperate resources  Top to bottom visibility across entire infrastructure  Application performance health and management  Quick triage to root cause—whether code, network, or supporting infrastructure z/OS CICS IMS TCPIP Databases MQ
  • 8. 8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Demonstration
  • 9. 9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Distributed/Mainframe Operations Analysts CA Performance Management Portfolio Vision Unified Performance Management for z Systems MF Systems/Network Analysts Distributed Application Analysts Network Analysts CA NetMaster® Databases Network CICS & MQ z/VM, KVM & Linux on z CA UIMCA UIM for z Systems CA Cross Enterprise APM Integrated Mainframe Management Console CA APM Planned Available System Analysts CA SYSVIEW® Storage Capacity Planner CA MICS® Storage Administrator CA Vantage™
  • 10. 10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Recommended Sessions SESSION # TITLE DATE/TIME ABC123DE Magna consectet at lor ipustie modolore 04/22/2013 at 10:00 am FGH456IJ Magna consectet at lor ipustie modolore 04/22/2013 at 11:00 am FGH456IJ KLM789NO sectet at lor ipustie modolore 04/22/2013 at 12:00 pm
  • 11. 11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD For Informational Purposes Only Terms of this Presentation © 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The presentation provided at CA World 2015 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary. Certain information in this presentation may outline CA’s general product direction. This presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. This presentation is based on current information and resource allocations as of November 18, 2015, and is subject to change or withdrawal by CA at any time without notice. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA may make such release available to new licensees in the form of a regularly scheduled major product release. Such release may be made available to licensees of the product who are active subscribers to CA maintenance and support, on a when and if- available basis. The information in this presentation is not deemed to be incorporated into any contract.
  • 12. 12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD For More Information To learn more, please visit: http://cainc.to/Nv2VOe CA World ’15