SlideShare a Scribd company logo
Go Global
       Directory




Malaysia ICT Companie
    Malaysia ICT Companies
Table of Contents


Message from CEO Multimedia Development Corporation (MDeC)                         04

Message from President Malaysian Association of Bumiputera ICT                     05
Industry And Entrepreneurs (NEF)

Information about Go Global                                                        06

Infopro Sdn Bhd                                                                    07

eBworx Berhad                                                                      13

Macro Kiosk Berhad                                                                 17

Open Dynamics Sdn Bhd                                                              23

Platform2u.com Berhad                                                              29

Sigmax-e Services Sdn Bhd                                                          33

Silverlake Axis Sdn Bhd                                                            39

Rexit Berhad                                                                       43

Authentic Venture Sdn Bhd                                                          47

Netinfinium Corporation Sdn Bhd                                                    51

iSentric Sdn Bhd                                                                   55

N2N Connect Sdn Bhd                                                                59

Terato Tech Sdn Bhd                                                                65

SyQic Capital Sdn Bhd                                                              71

Polarizone Technologies Sdn Bhd                                                    77

XYBASE Sdn Bhd                                                                     83

GlobeOSS Sdn Bhd                                                                   89

Commerce Dot Com Sdn Bhd                                                           95

EssentialBiz Sdn Bhd                                                             101

ItraMAS Corporation Sdn Bhd                                                      105

Pentasoft Malaysia Sdn Bhd                                                       109

Century Software (M) Sdn Bhd                                                     115

Arahe Solutions Sdn Bhd                                                          119

ePROTEA Technologies Sdn Bhd                                                     123

Microlink Solutions Berhad                                                       127

CALMS Technologies Sdn Bhd                                                       131

MOL AccessPortal Berhad                                                          137

Fexsoft (M) Sdn Bhd                                                              141

CWorks Systems Berhad                                                            147

DBV Technologies Sdn Bhd                                                         151

Index                                                                            153




                                                                        Go Global Directory 2010/11 | 01
MESSAGE FROM CEO
               MULTIMEDIA DEVELOPMENT CORPORATION
               (MDeC)

               Assalamualaikum Warrahmatullahi Wabarakatuh and Greetings,

               Malaysia’s success in the global ICT industry is built on the
               determination of our people and companies, to relentlessly
               pursue efficiencies, excellence and innovation to make ourselves
               a competitive force in world markets. The Malaysian ICT industry
               has evolved and Malaysian ICT firms have boldly moved forward
               and become global icons themselves. With the world’s economy
               increasingly driven by technological innovations, it has become
               imperative to harness the necessary ICT knowledge to stay
               current and ahead.

               I am heartened to see this admirable effort by Technopreneurs
               Association of Malaysia (TeAM) and Bumiputera ICT Entrepreneur
               Association of Malaysia (NEF) in creating reliable avenue to
               generate ICT investment and participation. Not only does it
               seamlessly sync with Malaysia’s Vision 2020 to transform the
               nation into a knowledge-based Economy through the utilization
               of application and services of Information and Communication
               Technology; it will also promote wider utilization of services
               enabled by ICT for the general public.

               This collection of reputable ICT service providers share the same
               vision and for those of us who have long believed in Malaysia’s
               ICT potential to become a competitive global player, we are
               delighted to provide them with this opportunity. We also believe
               that technological partnerships through sharing, transfer and
               funding is the essential catalyst to ensure continuous growth and
               progress.

               So it is with great pleasure that I present the inaugural issue of
               Go Global directory 2010/11. I would also like to congratulate
               and commend TeAM and NEF for a job well done with hopes
               that the effort will flourish alongside Malaysia’s ICT industry by
               leaps and bounds.



               With warm regards,

               Datuk Badlisham Ghazali
               CEO
               Multimedia Development Corporation (MDeC)




02 | Go Global Directory 2010/11
MESSAGE FROM PRESIDENT
TECHNOPRENEURS ASSOCIATION OF
MALAYSIA (TeAM)




The Go Global Directory was mooted as a means            As an organization, TeAM has always placed great
in which to assist Malaysian technology companies        importance on professional development.                 We
tackle a persistent challenge in the effort to attract   are constantly working to come up with ideas and
global buyers and clients. Research and surveys          programs which will assist technopreneurs under our
amongst Malaysian ICT companies conducted                umbrella organization and their companies leapfrog
by MDeC, and on a smaller scale, by TeAM and             into the global arena via our Go Global initiative. The
NEF amongst their members, revealed that many            Go Global Directory is but one of the products of our
international buyers and potential customers found       efforts in this area and the first of many efforts by TeAM
it time-consuming to isolate and determine which         to help our members and the nascent Malaysian ICT
Malaysian ICT companies were seeking to export           industry tap into the global ICT marketplace.
to services and products to the global marketplace.
Ascertaining the specific services and products of the   I would like to take this opportunity to express
export-ready Malaysian ICT companies was also a          my thanks to our partners on this project, the
challenge for international buyers.                      Malaysian Association of Bumiputera ICT Industry
                                                         and Entrepreneurs (NEF) and the Multimedia
The Go Global Directory therefore was conceived          Development Corporation (MDeC) for their assistance
specifically to deal with this problem. Unlike           in bringing the Go Global Directory to fruition. TeAM
conventional ICT directories, the Go Global              looks forward to future collaborations with both NEF
Directory is a select catalogue, consisting solely       and MDeC as we all work towards putting Malaysia
of Malaysia’s best-of-breed ICT companies that are       on the map in the field of ICT.
focused on export-centric products and services. To
provide a high level of comfort and validation to
international buyers, these companies have further       Koh Lee Ching
been evaluated and assessed stringently by MDeC,         PRESIDENT
TeAM and the NEF to ensure that they are able to         Technopreneurs Association of Malaysia (TeAM)
meet the international product and service demands
of global customers.




                                                                                                Go Global Directory 2010/11 | 03
MESSAGE FROM PRESIDENT
               MALAYSIAN ASSOCIATION OF BUMIPUTERA
               ICT INDUSTRY AND ENTREPRENEURS (NEF)

               Assalamualaikum W.B.T,

               Alhamdulillah, by the infinite blessing of Allah s.a.w, TeAM, NEF
               and MSC Malaysia have successfully published the inaugural
               issue of Go Global Directory 2010/11.

               This is indeed another milestone in our aim to get more
               companies to tackle the overseas market. The Go Global program
               is designed as such where participating companies leverage the
               power of the group in going abroad. It is this synergistic efforts
               that we hope will be able to catalyze these companies further
               in their various targetted markets. They have created a presence
               in their home country and now it is time to take on the world.

               It is our hope that with this Go Global Directory, which will
               be circulated around the world via the network of government
               offices in various countries, the companies will gain better
               traction in the global market. This of course cannot be done in
               isolation, we would also like to thank MATRADE in their support
               to circulate this directory to its overseas offices.

               With this publication of Go Global Directory 2010/11, we hope
               the companies will be able to foster new business opportunity
               overseas and other potential ventures and hence, supports
               Malaysia’s aspiration towards service industry as the main
               economic driver.

               I would like to also express our special appreciation to Chairman
               of Go Global program from both TeAM and NEF, MDeC and
               MATRADE. It is their effort and drive that has brought the
               program to where it is today. Many thanks to everyone involved
               in this initiative.

               Thank you.




               With warm regards and Salaams,



               Ashran Dato’ Ghazi
               President,
               Malaysian Association of Bumiputera ICT Industry and
               Entrepreneurs (NEF)
               www.nef.org.my




04 | Go Global Directory 2010/11
INFORMATION ABOUT GO GLOBAL

The Go Global Directory is designed to be a one-stop source of information for
foreign companies looking to do business with or procure the services of Information,
Communications and Technology (ICT) service providers in Malaysia.

Every company featured in the Go Global Directory has
been carefully screened and assessed by TeAM, MDeC
and NEF to ensure that their products and services
are of international export standards, and that the
companies have the capacity and capabilities required
to meet the service demands and requirements of
international customers.


Armed with this Directory, foreign and international
buyers will be able to focus their search for service
or product suppliers on Malaysian companies and
service providers of the highest repute and who hold
themselves to international world-class standards of
service delivery and product excellence.


The Go Global Directory is also positioned to enable
Malaysian ICT companies and service providers to
gain greater exposure in the international marketplace.
In addition to distribution by MDeC at all major IT
trade events, the Directory will be utilised by various
government bodies and agencies to promote Malaysian
ICT companies at various international exhibitions and
conferences.


The Go Global Directory currently contains only 30
companies but TeAM and NEF are confident that this
Director will only grow and expand as Malaysian
ICT companies continue to achieve new heights
in innovation, service quality and research and
development.




                                                                          Go Global Directory 2010/11 | 05
This page is intentionally left blank



06 | Go Global Directory 2010/11
Go Global Directory 2010/11

        Infopro Sdn Bhd




               Go Global Directory 2010/11 | 07
The Company


                                   About Us
                                   INFOPRO is an ISO 9001 certified and CMMI
                                   assessed global financial solution provider. We design,
                                   implement, and support financial solutions to over 80
                                   financial institutions worldwide. Headquarter in Kuala
                                   Lumpur, Malaysia. INFOPRO has been serving the
                                   global financial industry for over 23 years.


                                   INFOPRO’s processes and procedures are well in
                                   place to ensure first-rate services and deliverables. The
                                   company’s impressive achievement of 100% successful
                                   implementation track record is a testament to its
                                   aggressive engagement of Research and Development,
                                   leading to enhanced levels of competency. By aligning
                                   client’s IT needs to their businesses, INFOPRO releases
                                   powerful tools for its clients in the highly-competitive
                                   financial markets.




                                   Stellar Growth in Established and Emerging
                                   Markets
                                   In every geography region that we operate, our
                                   market approach is a pragmatic blend of playing to
                                   our strength and providing solutions according to
                                   the unique requirements of each market. INFOPRO
                                   accordingly uses the most suitable business model of
                                   each market-such as a joint venture in the Middle East,
                                   community-based-service model in South East Asia.


                                   Starting from its first oversea operation within the
                                   South East Asian region in the mid 1990s, it has now
                                   expanded to the Middle East, Africa and China. We are
                                   strengthening our foothold in the Asia Pacific region
                                   and planning to expand across the pacific towards the
                                   Americas.


                                   To date, INFOPRO has operational sites in over 28
                                   countries.




08 | Go Global Directory 2010/11
Industry Focus

Geographical Diversification of Revenues,
Employees and Customers
In every geography region that we operate, our
market approach is a pragmatic blend of playing to
our strength and providing solutions according to
the unique requirements of each market. INFOPRO
accordingly uses the most suitable business model for
each market such as a joint venture in the Middle East,
community-based service model in South East Asia.


“We have proven 100% track record of implementation
and migration. An achievement that help propelled us
the forefront of the industry”


CEO Mr. Chuah Wan Pin


•	 Focused…
  We are focused on Service Sector


•	 Specialist…
  We are specialist in the banking industry


•	 Leadership…
  We are leading solutions provider


•	 Established…
  Almost a quarter of a century


•	 Regarded	as	the	competition…
  We are the competition


•	 Product	Breadth…
  We have huge intellectual property


•	 Loyal	Customers…
  We have a good track record


•	 Cutting	Edge…
  We spend 25% our turnover on R&D


•	 International…
  We support customers across 3 continents




                                                              Go Global Directory 2010/11 | 09
Business Activities


               eICBA	System-	A	Total	Banking	Solution                     Seamless	Integration
               INFOPRO embraces the latest technology and the
               world-class banking practices in the development of its
               flagship banking solutions- eICBA System. It provides
               the full spectrum of Conventional Banking, Islamic
               Banking and Electronic Banking solutions, and it is able
               to run on all open system platforms provided by all
                                                                                                ATM
               major vendors.


               INFOPRO has invested more than MYR (Malaysian
               Ringgit) 170 million in the development of eICBA                          Customer Database

               System over the past 23 years.


               eICBA is designed to suit various types and sizes                          Data Warehouse
               of financial originations. It supports various type of
               workflows to ensure accurate information reaches the
               right people at the right time.                                        Decision Support System



                                                                                         Email & Groupware



                                                                                     Credit, Debit and Smartcard



                                                                               Over-The-Counter	Attended	Transactions



                                                                                            SMS	Banking



                                                                                Corporate	Terminal	&	Internet	Banking



                                                                                            Telebanking




10 | Go Global Directory 2010/11
Mix	of	Global	and	Regional	Partnerships	To	
       Advantages:                                   Facilitate	Local	Adoption
       •	 Rich	Functionality                         INFOPRO has a range of partnerships both at global
       •	 Up-to-date	Technology                      and regional levels to facilitate local adoption.
       •	 Scalability                                INFOPRO has strong and established partnership with
       •	 Support	Multilingual	Function              global technology leaders such as Microsoft, Oracle
       •	 	 uilt-in	rules	to	ensure	information	
          B                                          & IBM. Equally well chosen and effective are its local
          accuracy security maintained               partnerships that provide critical advantage in customer
       •	 Seamless	integration                       engagement by understanding local market challenges
       •	 	 tilizes	international	and	local	
          U                                          and product requirements ensuring the offered
          standard                                   solutions support the company’s growth strategies
                                                     in emerging markets. Our thoughtful approach to
                                                     partnership selection has contributed both to our
                                                     successful globalization and to the foundation of every
       Features
                                                     successful partnership.
       •	 Based	on	Open	Systems	–	supports	
       multiple	OS	(Windows,	Unix,	Linux,	Z/OS)
                                                     Standardization of Quality across the Globe
       •	 J2EE	Compliant
                                                     The main feature distinguishing INFOPRO from
       •	 Browser	(Web)	Based	Thin	Client
                                                     other top IT solution providers of the world is the
       •	 n-Tier	Architecture
                                                     resolute focus on development of new technology
       •	 Supports	Cluster	Technology
                                                     and superior usage of IT platform and solution
       •	 Security:	SSL,Triple	DES	&	Digital	Certs
                                                     technology architecture, and infrastructure. With early
       •	 Tools:	Oracle	Tools,	Java
                                                     adoption of new technology applications and global
                                                     availability of software, INFOPRO is ahead of the
       J2EE Compliant
                                                     technology adoption curve, when compared to others
       •	 Highly	scalable
                                                     in its industry, and is able to service better quality to
       •	 Ease	of	integration
                                                     customers. Equally important is the seamless integration
                                                     of their skilled workforce providing low-cost and high-
                                                     quality technology with local delivery capabilities.


                                                     “Over 25% of our total revenue goes to investment of
                                                     R&D. We need to always adapt the changes around us.
                                       Production
                                                     Only then can we technologically and culturally be
                                       Database
                                                     relevant”
                                       Server

                                                     COO Mr. Mathew Chuah
                                       Production
                                       Application
                                       Server




•	 Branches
•	 Off-site	locations
•	 Corporate	Terminal




                                                                                              Go Global Directory 2010/11 | 11
Contact Us




               Malaysia (Corporate Office)
               INFOPRO	SDN	BHD
               Block B3 level 8,
               Leisure Commerce Square,
               No	9	Jalan	PJS	8/9,
               46150	Petaling	Jaya,
               Selangor, Malaysia

               Tel: +603-7876 6666
               Fax: +603-7876 1233

               The	Philippiness
               INFOPRO	SYSTEMS	INTERNATIONAL
               Unit	303,	Hanston	Building	Emerald	Avenue
               Ortigas Center Pasig City,
               Philippines 1605

               Tel: +632-910 6296
               Fax: +632-631 3041

               United Arab Emirates
               INFOPRO	INTERNATIONAL	FZCO
               PO Box 54565
               Unit	3EG05	East	Wing	3,
               Dubai	Airport	Free	Zone
               Dubai,	UAE

               Tel: +971-4 299 2297
               Fax: +977-4 299 4252

               Other Offices & Representatives:
               Singapore | Shanghai, China | Accra, Ghana

               Website: www.infopro.com.my




12 | Go Global Directory 2010/11
Go Global Directory 2010/11

         eBworx Berhad




               Go Global Directory 2010/11 | 13
The Company

               eBworx is a leading international consulting               eBworx is focused in providing solutions in the banking
               and technology solutions firm specialising in the          sector and its integrated suite of credit management
               financial services industry. Banks are the center of       solution (Loans Origination and Collection & Recovery)
               our business and we deliver innovative and high-           and delivery channel solutions (Cash Management,
               performance solution to our clients, supporting them       Internet and Mobile Banking, Branch Delivery) and
               in their business objectives. The turn of the century      Trade Finance provides best of breed solutions to banks
               has seen our clients faced with new challenges in          in the region.
               risk management, BASEL II compliancy, merger and
               acquisition, changing technology environment and at        The company boasts an impressive list of blue-chip
               the heart of it, the drive to achieve increased customer   clients which include regional banking giants such as
               centricity.                                                OCBC and CIMB Group; Tier-1 banks in Malaysia such
                                                                          as RHB Banking Group, AmBank Group, EON Banking
               We begin by understanding our client’s requirements.       Group and Alliance Financial Group; PT Bank Central
               We couple our solution consulting with leading             Asia, PT Bank Danamon Indonesia and BII Maybank in
               practices. And most of all, we help our clients leverage   Indonesia; KASIKORNBANK in Thailand and Hua Xia
               on technology as an enabler, delivering solutions which    Bank in China.
               propel them to the next stage.
                                                                          With our vast experiences in many project
               eBworx was founded on May 2, 1998 with a vision to         implementations, supported by our domain expertise
               develop the company into a leading global financial        in financial services industry, eBworx is able to
               solutions provider. In line with this vision, eBworx has   differentiate itself from a pure software company into a
               remained focused on helping financial institutions in      full service solutions firm. We are able to bring about
               three	main	areas:                                          solutions which will address the banks’ business needs
               •	 To	gear	towards	electronic	banking	                     whilst providing banks with consulting services in our
               •	 To	be	more	customer-centric	in	sales	&	operations	      areas of expertise.
               •	 	 o	better	manage	lending	practices	&	to	move	
                  T
                  towards Basel II compliance


               eBworx was granted MSC Malaysia status on
               11 February 2002 by Multimedia Development
               Corporation (MDeC) and was listed on the ACE Market
               (previously MESDAQ) on 17 November 2003.


               The eBworx Group is a regional financial solutions
               specialist, providing a wide array of innovative digital
               commerce solutions to the financial services industry.
               We have presence and clients across the region in
               countries such as Malaysia, Singapore, Indonesia,
               Thailand, Philippines, Hong Kong and China. eBworx
               offshore development centre is based in Chengdu,
               China where we focus on research and development
               for strategic applications.




14 | Go Global Directory 2010/11
DIGITAL DELIVERY CHANNELS SUITE




  DIGITAL                                                                   DIGITAL
                    DIGITAL          DIGITAL
   RETAIL                                                                   BRANCH
                    MOBILE        TRANSACTION
 INTERNET                           BANKING                                 DELIVERY
                   BANKING
 BANKING                                                                     SYSTEM



                                     Cash                                    Platform
                     J2ME         Management                                 Banking


                                     Trade                                     Teller
                    Symbian        Front-End                                Transaction



                  IPhone/iPad



                    Android



                   Blackberry




 DIGITAL DELIVERY CHANNELS SUITE                                            TRADE
                                                                           FINANCE


  DIGITAL            DIGITAL
                                      DIGITAL CREDIT EVALUATION ENGINE




  CREDIT           COLLECTION
MANAGEMENT         & RECOVERY                                            TRADESPRING
  SYSTEM             SYSTEM


 Prospect
Management           Collection
                                                                           PORTAL
                                                                          SERVICES
   Credit
 Origination          Recovery

                                                                           DIGITAL
   Credit                                                                  PORTAL
Administration                                                            MANAGER




            INFORMATION MANAGEMENT SYSTEM




        COLLATERAL                          CENTRAL LIABILITY
       MANAGEMENT                             MANAGEMENT




                                                                                          Go Global Directory 2010/11 | 15
Business Activities

               eBworx solutions are flexible and modular and our consultants are domain experts, working to bring our wealth of
               consulting and implementation experience to our clients, enhancing and ensuring their competitive advantage.


               Our solution offering includes the following:

               1. Digital Delivery Channels Suite                                3.	 Information	Management	Services
               	   •	 Digital	Retail	Internet	Banking	(DRIB)                     	   •	 Customer	Information	Files	(CIF)
               	   •	 	 igital	Mobile	Banking	(DMB)	covering	various	
                      D                                                          	   •	 Collateral	Management
                     devices ranging from Apple iOS to Android to                	   •	 Central	Liability	Management
                     Symbian
               	   •	 	 igital	Transaction	Banking	(DTB)	which	includes	
                      D                                                          4.	 TradeSpring
                     Cash Management and Trade Front-End
               	   •	 Digital	Branch	Delivery	System	(DBDS)                      5.	 Digital	Portal	Manager


               2.	 Digital	Business	Centre	Suite
               	   •	 Digital	Credit	Management	System	(DCMS)
               	   •	 Digital	Collection	and	Recovery	System	(DCRS)
               	   •	 Digital	Credit	Evaluation	Engine	(DCES)




               Industry Focus

               Banking




               Contact us




               eBWORX	BERHAD
               (521609-T)
               Level 3A Block B, Axis Business Park,
               No.	10	Jalan	Bersatu	13/4,
               46200	Petaling	Jaya,
               Selangor, Malaysia

               Tel: +603-7956 9822
               Fax: +603-7957 2661

               Website: www.ebworx.com

               Contact	Person: Andrew Goh
               Email: andrewgoh@ebworx.com




16 | Go Global Directory 2010/11
Go Global Directory 2010/11

   Macro Kiosk Berhad




               Go Global Directory 2010/11 | 17
The Company


               MACROKIOSK is a multi-country mobile messaging technology enabler mobilizing
               technologies specifically in the area of mobile services, mobile monetization and
               telco-grade solutions.

               Year 2000 saw the inception of Macro Kiosk Berhad            MACROKIOSK is committed to providing scalable
               (“MACROKIOSK”), a subsidiary of Goldis Berhad                mobile messaging solutions to conveniently
               with the vision to become the leading Mobile                 disseminate mission-critical services over borderless
               Messaging Technology Enabler in Asia. MACROKIOSK             market and constantly satisfying beyond customer
               provides world-class mobile messaging connectivity           expectations.
               and solutions to a large-scale customer base with
               instantaneous mobile messaging connectivity to more          MACROKIOSK obtained its MSC Malaysia status in
               than 2 billion mobile subscribers around the world.          year 2001, allowing the company to undertake research
                                                                            and development in the area of mobile messaging
               Combining continual innovation and revolution,               technology. MACROKIOSK continuously improve its
               MACROKIOSK’s Global Mobile Messaging Network -               pursuit in mobile technology enhancement locally
               etracker is robustly connected to more than 500 mobile       and regionally, to be a top of emerging mobility trends
               operators worldwide for 2-way bulk messaging, and is         powering customers from 18 different industries.
               directly connected to more than 130 mobile operators
               for premium messaging.                                       MACROKIOSK is an award-winning company, with
                                                                            a string of accolades awarded by internationally
               Primarily focusing on mobile messaging gateway               acclaimed establishment and faculties. Presence in
               and mobile messaging solutions, MACROKIOSK’s                 10 countries, namely Brunei, China, Hong Kong,
               services cater to different stakeholders of the mobile       Indonesia, Malaysia, Philippines, Singapore, Taiwan,
               industry namely mobile operators, solution providers,        Thailand and Vietnam makes MACROKIOSK the
               application developers, content providers, and system        preferred Mobile Messaging Gateway and Solutions
               integrators - as well as to any companies who wants to       Enabler to a multitude of local and global clienteles.
               leverage on the mobile channel, ranging from banks
               to airlines to television networks to retail stores, aside
               from many others in different industries. Such distinct
               companies by and large have international and global
               presence; MACROKIOSK will be the perfect business
               partner to work with.




18 | Go Global Directory 2010/11
MACROKIOSK Corporate
                                        Website Snapshot: www.macrokiosk.com




                                       MACROKIOSK Accreditation and Accolades



                         MCMC
                    Licensed Company
                         Malaysia

        iDa          Nationwide ICP
 Licensed Company   Licensed Company
     Singapore            China



2009	MSC	Malaysia	CDP	Achievement	Award
2008	ASEAN	Business	Award
2007 | 2006 Enterprise 50 Award
2007	Frost	&	Sullivan	Malaysia	Telecoms	Award
2006 Ernst	&	Young	Emerging	Entrepreneur	Of	The	Year	Award
2006 | 2005	Deloitte	Technology	Fast	500	Asia	Pacific	Award
2006 | 2005 |	2004	ACM	Best	@	Show	Awards




                                                                    Go Global Directory 2010/11 | 19
MACROKIOSK Offerings


               Mobile Enterprise Services (MES)                            Mobile	Financial	Services	(MFS)

               MACROKIOSK Mobile Enterprise Services (MES)                 MACROKIOSK suite of Mobile Financial Services
               enables the immediate delivery of bulk messages             comprises of multiple mobile channels namely
               around the world. Transacting on our etracker network,      SMS, MMS, WAP, authentication and downloadable
               MES is able to route 2-way messages with more than          applications to mobile phones. Mobile Fund Transfers,
               500 mobile operators worldwide, making it possible          Transaction Authorization Code (TAC), Mobile
               for you to communicate and reach your clients               Alerts, Mobile Reminders, Mobile Enquiries, Mobile
               efficiently and cost-effectively without the limitation     Request,	Mobile	Payments	and	Mobile	Top-Ups	are	
               of geographical boundaries. MES enables anyone from         some examples that MACROKIOSK Mobile Financial
               governments, multinationals, SMIs, SMEs, to SOHOs to        Services caters for. This solution allows mobile phones
               leverage on mobile messaging to achieve their business      to be used as a channel to execute mobile commerce
               communication goals.                                        whereby transfers, payments and enquiries can be done
                                                                           seamlessly regardless of geographical locations and
               Mobile	Interactive	Services	(MIS)                           mobile phone types.


               MACROKIOSK Mobile Interactive Services (MIS) is             Mobile Aviation Services
               a secure and reliable platform designed for you to
               monetize	your	mobile	contents/services.	Connected	to	       MACROKIOSK offers a total mobility experience
               etracker, you are able to engage in premium chargeable      in Mobile Aviation Services that includes Mobile
               messaging service with the customer base of more than       Booking, Mobile Ticketing and Airline Transaction
               130 mobile operators. MIS essentially acts as the selling   SMS Alerts. MACROKIOSK suite of Mobile Aviation
               middleware between you and mobile operators for the         Services comprises of multiple mobile channels namely
               delivery	of	your	mobile	contents/services	to	millions	      SMS, MMS, WAP, authentication and downloadable
               of mobile subscribers. Operating with a charging            applications to mobile phones. This solution allows
               component, the platform facilitates an efficient reverse-   mobile phones to be used as a channel to execute
               charging payment system where MACROKIOSK                    mobile commerce whereby booking, purchasing and
               contracts with the mobile operator to fulfill your sales    authenticating can be done seamlessly regardless of
               pay-out.                                                    geographical locations and mobile phone types.


               Mobile Authentication Services (MAS)                        Mobile Monetization Services

               MACROKIOSK Mobile Authentication Services (MAS)             MACROKIOSK Mobile Monetization Services platform
               revolutionizes the paradigm of authentication through       enable application developers to gain an accelerated
               the use of SMS. MAS combine a two-dimensional               monetization channel, integrates sales and distribution
               (2D) barcode technology with GSM picture messaging          components effectively while also allowing the
               technology to provide you a paperless solution for your     high flexibility in establishing the preferred revenue
               authenticating needs. Supporting various 2D barcode         model. Be it social games, videos or business tools,
               formats such as Quick Response Code, Datamatrix and         MACROKIOSK offers a robust merchandizing platform
               mCode, MAS converts text or picture messages into a         that supports different charging models such as flat-rate,
               2D barcode to be transmitted to the mobile phone via        per-usage, per-session or subscription basis. etracker
               SMS or WAP push. Each code delivered to the mobile          direct access to the mobile operators also provides
               user is a unique code that is non-replicable to other       the advantage of having multiple shortcodes for
               mobile users, thus ensuring a single usage expiry.          simultaneous connectivity to different country markets.




20 | Go Global Directory 2010/11
Industry Focus

To	date	MACROKIOSK	is	powering	18	industries	namely:

•	 Advertising	/	Marketing                            •	 Hospitality	/	Hotel	Services
•	 Aviation                                           •	 Information	Technology	/	Solutions	/	e-Commerce
•	 Banking	/	Finance	/	Securities                     •	 Insurance
•	 Broadcasting                                       •	 Publishing
•	 Education                                          •	 Property	/	Real	Estate
•	 Entertainment                                      •	 Retail	/	Wholesale
•	 Logistics	/	Supply	Chain	/	Transportation          •	 SOHOs	/	SMIs	/	SMEs
•	 Food	&	Beverage                                    •	 Telecommunications
•	 Healthcare                                         •	 Tourism	/	Travel




                                                                                        Contact us




MACRO	KIOSK	BERHAD
Company	Brand: MACROKIOSK
Mezzanine Floor,
Menara Tan & Tan,
207,	Jalan	Tun	Razak,
50400 Kuala Lumpur, Malaysia

Tel: +603 2164 8100
Fax:	+603 2164 9100

Website: www.macrokiosk.com

Company	Presence: Brunei, China, Hong Kong,
                  Indonesia, Malaysia, Philippines,
                  Singapore, Taiwan, Thailand,
                  Vietnam

Contact person: Kenny Goh
Email: ck@macrokiosk.com




                                                                                         Go Global Directory 2010/11 | 21
This page is intentionally left blank



22 | Go Global Directory 2010/11
Go Global Directory 2010/11

Open Dynamics Sdn Bhd




                Go Global Directory 2010/11 | 23
The Company

               Staying competitive in today’s high-powered, on-                      Open	Dynamics’	flagship	product,	Joget	Workflow,	
               demand business landscape means recognizing the                       is a people-driven form-based open source workflow
               day-to-day challenges of organizations and integrating                management system. It is a stand-alone application that
               the right skill and creative approach to meet them                    can manage and automate processes that are unique to
               effectively. Open Dynamics understands that and                       each organization, creating added value. Incorporated
               always tries to find the better way. Leveraging more                  in	Malaysia	in	2009	and	the	United	States	(CA)	in	
               than 30 years of combined experience in software                      2010, Open Dynamics provides training, support,
               design and development, this team of enthusiastic                     consultancy services and partnership opportunities for
               professionals is committed to developing open source                  Joget	Workflow,	a	robust	workflow	management	system	
               software solutions that help organizations generate                   that can serve as a pivotal factor for today’s bustling
               operational speed and increase productivity through                   businesses.
               business workflow processes that can be captured and
               managed easily and intuitively.



                                         Design via Workflow Designer and
                                                Deploy to the server


                                                         Design




                                                                                                           Co
                                                      e




                                                                                                             nfig
                                                    Updat




                                                                        Designing Et                              u
                                                                                                                 re          Map participants to
                     Enchance and update
                   processes when necessary
                                                                        Deploying a                                         users and activities to
                                                                                                                             forms and plug-ins
                                                                     Process	using	Joget	
                                                                         Workflow




                                                                              Execute


                                                                      Start process and perform tasks




24 | Go Global Directory 2010/11
Business Activities

Open Dynamics operates primarily in the free and open source software sector and is the proponent and sponsor of the
open	source	Joget	Workflow	Project.



What is Joget Workflow?
Joget Workflow (jōgĕt wûrk’flō’) is a people-driven, form-based workflow management system. This stand-alone
application can manage and automate processes that are unique to each organization, creating added value.


The system serves as a platform for users to design, deploy and run different types of workflows for different types of
organizational processes. Workflow designers can create dynamic workflows that can be updated anytime. Each activity
can be mapped with a form to capture the user’s input, while serving as a plug-in for system integration.


Joget Workflow is XPDL compliant and has a plug-in architecture to extend its usability. The system can be used on its own
to manage the flow of processes and data captured from forms, or it can be seamlessly integrated in various ways to your
existing systems to build complete applications tailor-fit to your unique needs. Capable of synchronous and asynchronous
integration,	Joget	Workflow	provides	the	ability	to	automate,	manage	and	continuously	improve	business	processes,	while	
reducing	the	burden	of	paper-based	work.	It	can	be	integrated	to	other	portals	or	system	applications	using	AJAX	or	JSON	API.




                                                  Joget Workflow



                                      Workflow Designer               Workflow Engine




                                          Workflow Management Console




               Inbox/Task              Form                Workflow               User                 System
                Manager               Builder              Monitor               Manager               Settings




                                                                                                                  Go Global Directory 2010/11 | 25
Business processes can now
                                                                                                     be supported and maintained,
                                                                                                     deployed across the enterprise
                                                                                                     and quickly modified as
                                                                                                     processes	evolve.		Joget	
                                                                                                     Workflow’s simple and rapid
                                                                                                     deployment, coupled with
                                                                                                     its graphical point-and-click
                                                                                                     tools, built-in workflow logic
                                                                                                     and reusable object libraries,
                                                                                                     enables even complex processes
                                                                                                     to be easily designed and
                                                                                                     deployed.




               Key	Benefits	of	Joget	Workflow
               Increased	Efficiency	and	Productivity
               •	 	 limination	of	unnecessary	steps	due	to	automation	
                  E                                                          Ease of Use and Simplicity
                  of business processes                                      •	 	 isually	configurable	rules	and	actions,	allowing	
                                                                                V
               •	 	 aster	and	more	consistent	completion	of	manual	
                  F                                                            business processes to be automated without custom
                  processes, and with minimal errors                           programming
                                                                             •	 	 oint-and-click	configuration,	enabling	rapid	
                                                                                P
               Improved	Process	Control                                        development and deployment
               •	 	 tandardization	of	processes	and	availability	of	audit	
                  S                                                          •	 	 apacity	to	accommodate	all	business	needs	
                                                                                C
                  trails                                                       regardless of process complexity
               •	 Predefined	and	documented	steps                            •	 	ntuitive	user	interface	to	easily	design	work	
                                                                                I
               •	 Consistent	business	practices                                processes
               •	 	mproved	efficiency	in	organizations	as	a	result	of	
                  I
                  transparency in processes                                  Lowered	Cost
                                                                             •	 	 ewer	mistakes	and	work	delays	results	in	increased	
                                                                                F
               Focus	on	Business	Needs                                         productivity and faster delivery.
               •	 	 usiness	managers	can	now	focus	on	important	
                  B                                                          •	 	 mployees	can	be	guided	through	complex	
                                                                                E
                  business decisions rather than routine task                  procedures, hence reducing the cost of training.
                  assignments and reporting.
               •	 	 onsistency	in	business	processes	allows	for	better	
                  C
                  anticipation of customer demands and greater
                  predictability in levels of customer response.


               Business	Process	Improvement
               •	 	 lexibility	over	processes	enables	quick	redesign	in	
                  F
                  line with evolving business needs.
               •	 	 ocus	on	business	processes	leads	to	better	
                  F
                  streamlining and simplification.
               •	 	mprovement	of	internal	processes	increases	
                  I
                  efficiency and effectiveness of the organization.




26 | Go Global Directory 2010/11
Open Dynamics Services
Open	Dynamics	offers	a	full	range	of	services	under	the	Joget	Workflow	Project:
•	 	 nterprise	Support	- Technical support services provide direct access to our engineers who are ready to assist you in the
   E
  design,	development,	deployment,	and	management	of	workflow	processes	on	Joget	Workflow.
•	 	 echnical	Consultancy	- Need to integrate with other software or systems? Tap into our consultants’ technical know-
   T
  how.
•	 	 oftware	Training	-	Need	to	be	up	and	running	fast	with	Joget	Workflow?		Get	our	trainers	to	provide	you	with	in-house	
   S
  basic and advance training.
•	 	 artnerships	-	We	are	constantly	looking	for	business	partners	for	Joget	Workflow,	whether	for	training,	distribution,	
   P
  technology sharing or OEM opportunities.




                                                                                                    Industry Focus

 •	 Participation	in	government	open	source	initiatives
 •	 Horizontal	businesses




                                                                                                            Contact us




OPEN	DYNAMICS	SDN	BHD	
C-01-3, Block C, Plaza Glomac
No.6,	Jalan	SS7/19,	Kelana	Jaya
47301	Petaling	Jaya,
Selangor, Malaysia

Tel: +603-7885 8032
Fax: +603-7885 8035

OPEN	DYNAMICS	INC.	
440 N. Wolfe Rd. - Sunnyvale,
CA	94085,	USA

Tel:	+1 408-480 5105
Fax:	+1 408-773 8462

Website: http://joget.org

Contact person:	Jack	Hii
Email: jakku@joget.org

Facebook:	http://www.facebook.com/jogetworkflow
Twitter:	http://twitter.com/jogetworkflow
YouTube:	http://www.youtube.com/jogetworkflow	




                                                                                                             Go Global Directory 2010/11 | 27
This page is intentionally left blank



28 | Go Global Directory 2010/11
Go Global Directory 2010/11

Platform2u.com Berhad




               Go Global Directory 2010/11 | 29
The Company


               The company was founded in August 2008 with                 Vision
               the vision to provide a complete end-to-end                 We believe the great coaching from Guy Kawasaki
               e-commerce platform to the Asia industry by easily          who states that a business that operates with a “great
               setting up online-businesses and trading in the global      meaning in mind”, profit will follow. It is our vision to
               marketplace. In a short span of three months, we have       become Asia’s largest, complete e-commerce platform,
               obtained the MSC Malaysia status from Multimedia            bringing the world back to you. We have crafted
               Development	Corporation	(MDeC)	in	early	January	            our business objective by delivering our belief in
               2009 in recognition for our innovative research and         e-commerce changing lifestyle.
               development efforts in e-Commerce era.
                                                                           1. Global optimization
               In April 2009, when Platform2u.com was just five              Platform2u.com will establish its status as a major
               months old, we are proud to launch our brainchild,            player, possibly to be the largest e-commerce
               SMilDS.com, the fourth generation e-commerce                  platform in the Asia. We aim to land our footprint
               solution to the public. Being young and energetic,            onto at least more than thirteen countries as
               SMilDS.com was well received and we were pleased              we expand, as well as to glocalize our system
               that in a glimpse; our community grew to several              and operation. We will continue to pursue our
               hundred merchants and still growing.                          growth strategy in future to prepare us for global
                                                                             competition.
               Today, we penetrated into three countries, mainly
               Malaysia, Philippines and Hong Kong and employ over         2.		 reating	New	Opportunities	and	Changing	Lifestyle
                                                                              C
               40 people from these countries. We’ve experienced             Platform2u.com aims to see and enable everyone
               major, rapid change but have held fast to our company         to operate their business online. With the slow
               aspirations to attract not the best knowledge workers         downturn	of	the	economy,	we	hope	to	assist	SME/
               in the market, instead a committed, determined and            SMIs to expand their market reach as well as to assist
               passionate team, who puts away individual pride               fresh graduates and unemployed to join us in our
               and personal agenda in achieving our never-ending             e-entrepreneur program. We believe with correct
               mission.                                                      training and education in e-commerce, they are able
                                                                             to start up their own dream and excel during time of
               Our commitment to innovation reflected in our values,         crisis. Apart from that, we pursue a dream and aim,
               which underpin to our devotion to our customers’              believing that e-commerce will soon dominate and
               success in e-commerce, and eventually changing for a          change our future lifestyle.
               better lifestyle in this bloating Internet industry.
                                                                           3.		 ncreasing	Competitiveness	in	Internet	Retailing	
                                                                              I
                                                                      TM     Business	
                                                                             The perfect e-commerce ecosystem would be
                                                                             intelligent enough to know not only the sales and
                                                                             profit gain, but also to forecast and advice the
                                                                             business trend for the next few years, preparing our
                                                                             business partners to face the changes. Given the
                                                                             state of the e-commerce technology today, that’s a
                                                                             far-reaching vision requiring research, development
                                                                             and innovation to realize. Platform2u.com is
                                                                             committed to blaze that trail, thus increasing our
                                                                      TM     competitiveness among existing e-commerce market
                                                                             players.




30 | Go Global Directory 2010/11                                      TM
Business Activities


Platform2u.com solely focuses on providing a complete      •	 	 ustomer	Relationship	Management	(CRM)	System
                                                              C
e-commerce ecosystem from deployment of the                  ‘Customers First’ is the all time businesses favourite
backend system to the development of design and              quote…
support as well as consultation on online businesses.
As more and more people enter the busy working               Another important component in our SMilDS.com
life, demand for having any kind of a 1-stop service         system is built in with CRM system, which enables
has indeed increased over the time. SMilDS.com is            you to track and organize your customer contacts
designed, equipped with an end-to-end e-commerce             as well as to approach your potential customers. It
trading platform to cater such massive demand in the         is an effective sales-network approach to know and
market today.                                                understand your customer’s needs and requirements,
                                                             which eventually boost company profit. Our CRM
SMilDS.com Overview                                          consists of Front-office operation, Back-office
SMilDS.com is an innovative and easiest solution             operation, Business relationships, and advanced
for you to be part of global trend by transforming           phase of business intelligence analysis.
traditional business concept into a borderless e-trading
platform. We call this platform the e-commerce 4.0,        •	 E-Payment	Gateway	System
the fourth generation e-commerce solution that features      Highly secured and designed with fraud prevention
not only a complete e-Commerce tools you need, but           and detection mechanism, our e-payment system is
also a business intelligent trading engine. SMilDS.          able to accept more than 15 mainstream currencies
com is also a platform with low entry barrier for SMEs       in the world. Our payment gateway business partner
in Asia, designed and glocalized with simplicity and         is a Malaysia government authorised company which
user-friendly to suit all group demands from non-IT to       is highly trained and expertise in online payment
IT savvies.                                                  services. Apart from accepting a variety of payments
                                                             from credit cards to online banking, Platform2u.com
Equipped with complete e-commerce tools and owning           acts as a Facilitator in managing your transactions,
your own customer database, nothing can stop from            lowering frauds with our built-in detection tools, as
transforming	YOU	into	an	e-commerce	GURU!	Take	              well as a impose risk management system to protect
advantage of SMilDS.com features and see for yourself        data privacy. These ensure all payment transactions
how SMilDS.com can change your business trend and            are processed efficiently and smoothly.
be	a	part	of	your	lifestyle!
                                                           •	 E-Logistic	System
Key Components                                               SMilDS.com incorporates the e-logistic system,
•	 Advance	e-commerce	Web	Store                              whereby we integrate our tracking system and a
  SMilDS.com ready-customised a trendy yet simple            built-in consignment note printing feature with our
  and user-friendly web-store for you, with more than        logistic partners such as PosLaju, Citylink Express,
  hundreds of designed and sophisticated templates           UPS,	and	Fedex	to	simplify	the	shipping	process	for	
  to choose. All you need to do is just to upload your       all our merchants. Our logistic partners are from
  products as well as your company logo into your            reputable backgrounds, reliable and professional
  Back Office and you are ready for business.                in ensuring the shipment is delivered timely and
                                                             soundly.
  We also introduce the FIRST cross-selling e-trading
  engine in the world through SMilDS.com. Cross-             Apart from that, we incorporate our online system
  selling allows other merchants to sell different           whereby customers can track their respective
  products in their web-store, where they can earn           shipments in real time. Platform2u.com will act as
  commissions set by the product owner. This helps           a facilitator to monitor the shipment, ensuring both
  not only to expand your product range, but also            our buyers and merchants are well informed on the
  expanding customer base and market reach. Thus,            shipment status as well as ensuring all damages and
  through this function, products can be sold and            investigation is done accordingly.
  bought in the global marketplace and creates a healthy
  competitiveness amongst the web-store owners.




                                                                                                  Go Global Directory 2010/11 | 31
Our Partners

               Businesses around the globe are actively looking for niche consultancy services to take on challenges and opportunities,
               and to raise competitiveness in the market. As a borderless business platform and gateway to the biggest marketplace,
               the Internet, SMilDS.com is the perfect marketing channel for shrewd business. Based on such an understanding of the
               intricate need for a realistic platform in the market that will deliver genuine and solid results that promises to reach the
               right consumers and to optimize limited resources, SMilDS.com can help, providing businesses with an innovative and
               alternative marketing channel.

               Some of our partners include:




               Industry Focus

               Online Retail and Promotion for SMIs and SMEs.




               Contact us




               PLATFORM2U.COM
               Malaysia	Headquarters:
               60,	Jalan	Puteri	2/2,	Bandar	Puteri,	47100	Puchong,	Selangor,	Malaysia	

               Hong	Kong	Office:
               Unit	1-2,	18	Floor,	No.	26,	Nathan	Road,	TST,	Kawloon,	Hong	Kong	

               Philippines	Office:
               10th Floor, Herrera Tower, 98 V.A., Rufino Street, Makati City, 1227 Philippines.

               Tel: +603 8068 4607
               Fax: +603 8068 5718

               Website:	http://www.platform2u.com	|	http://www.smilds.com

               Email: info@platform2u.com




32 | Go Global Directory 2010/11
Go Global Directory 2010/11

Sigmax-e Services Sdn Bhd




                  Go Global Directory 2010/11 | 33
The Company




               Located in the cost - quality sweet
               spot of Kuala Lumpur, Malaysia,
               SigMax-e is able to offer a great low-
               cost location coupled with world-class
               infrastructure!	It	is	no	surprise	therefore	
               that, within a short span of five years,
               it has been able to attract some of the
               best-known brands in the world to
               its books. Dell, Sony, Panasonic, The
               Commonwealth	to	name	just	a	few!

               When you are looking to enhance the productivity of
               your back office, you have two big options…


               You may look at process re-engineering and deploy
               well known methods like six sigma, OR…


               •	 	f	the	process	is	not	strategic	to	your	core	business,	
                  i
                  you may choose to outsource to a low cost partner.


               SigMax E Services has been established to address
               exactly these needs. Sigmax-E specializes in providing
               productivity solutions to enhance the quality and
               reduce the costs of your back-office processes. It
               deploys process management best practices from world
               class companies and proven methodologies like Six
               Sigma to achieve these ends for its clients.




34 | Go Global Directory 2010/11
Business Activities
                                                                                  Business Activities


                                                            SigMax-e	provides	two	lines	of	services:

                                                                            Process	Outsourcing
                                                                    •	Book	Keeping
                                                                    •	Account	Reconciliation
                                                                    •	Financial	analysis
                                                                    •	Customised	Reports
                                                                    •	Expense	claims	processing
                                                                    •	Billing
                                                                    •	Data	Capture
                                                                    •	Transaction	Processing

                                                                            Project	Management
                                                                    •	Training
SigMax-e	helps	UK	accounting	firm	to	cut	                           •	Facilitating:
costs	and	speed-up	book-keeping                                         - Quality improvement
                                                                        - Cost-cutting
Context:                                                                - New process design
•	 	 ccountancy	firm	(AF)	in	London	looks	to	cut	costs	
   A                                                                •		 esign	and	implementation	of	
                                                                      D
  in book keeping and data entry to provide more                      plans for Shared Services and
  cost-effective services to its clients                              Outsourcing


Action:                                                     Results: (after 12 Months)
•	 	 F	outsources	the	functions	from	receipt	of	
   A                                                        •	 Process	works	effectively	and	is	stable
  vouchers, invoices, bank statements, etc to               •	 	 rained	employee	at	SigMax-e,	successfully	trains	
                                                               T
  preparation of Trial Balance. After a detailed study,       other staff
  AF prefers Malaysia due to availability of large          •	 Scope	expanded	to	cover	40	companies
  numbers	of	UK-trained	accountants	and	stable	             •	 SLA	implementation	timelines	improved
  infrastructure.                                           •	 	 F	expresses	satisfaction	with	progress	and	agrees	to	
                                                               A
•	 	t	outsources	the	process	to	Sigmax-e	based	on	its	
   I                                                          expand scope further to include analysis of accounts
  knowledgeable accounting staff, stable infrastructure       and preparation of Audit Files by SigMax-e
  and proven capability of delivering to SLAs
•	 AF	sends	trainer	to	train	SigMax-e	staff	for	one	week.   Learning:
•	 	 rocess	established	for	scanning	all	documents	in	
   P                                                        Key	success	factors	are:
  London and storing them on secure server. SigMax-e        Partnership model
  logs in accesses documents, captures data, saves          Flexibility in crafting solutions
  ‘back-up’ file on server for B to access and process      Transparency in discussing defects and problems
  further.
•	 Outsourcing	commenced	with	4	accounts




                                                                                                   Go Global Directory 2010/11 | 35
The	way	it	works…


                                                                                   1. Invoices and other paper-based inputs are scanned
                                                                                          and stored in electronic form,
                                                                                   2. Inputs received electronically, via fax or the web are
                                                                                          stored in the same way.
                                                                                   3. This data is transmitted via periodic file transfers or
                                                                                          a	accessed	direct	via	3270	/	terminal	server	/	web	
                                                                                          solutions,
                                                                                   4.	 	 ransaction	processing	/	ERP	systems	accessed	via	
                                                                                       T
                                                                                          3270	sessions	/	terminal	server	or	other	web-based	
                                                                                          solutions.
                                                                                   5. In most cases, data is retained at customer site and
                                                                                          not duplicated.
                                                                                   6. State of the art security and compression systems
                                                                                          used to ensure confidentiality and minimize
                                                                                          bandwidth usage.


               Sigmax-e	deploys proven methodologies and best practices to migrate client processes
               to its offices and then goes about systematically eliminating waste and fat from them to
               ensure continuous improvement.

               The	graph	below	depicts	SigMax-e’s	systematic	approach	from	prospecting	to	operations.



              1    Opportunity
                   Identification       2        Solution
                                                 Design            3      Process
                                                                          Transition             4          Service
                                                                                                            Delivery       5      Billing	&
                                                                                                                                  Collections


               •	 Explore	Opportunity    •	 	 nderstand	
                                            U                     •	 Hire	&	Train	Staff        •	 	 easure	outputs	vs.	
                                                                                                  M                        •	 	 apture	output
                                                                                                                              C
               •	 Contact	Client            ‘Bostomer’ needs       •	 	 et	sign-off	on	
                                                                      G                           targets                     data on Quality &
                                          •	 	 tudy	process	
                                             S                        proficiency                                             Volumes
               •	 Earn	Trust                                                                   •	 	 easure	process	
                                                                                                  M
                                             dynamics, Metrics & •	 Set	up	infrastructure         variance                 •	 Raise	invoices
               •	 Explain	Value
                                             staff profile                                                                 •	 Pursue	collections
               •	 Identify	‘Bostomer(s)’                           •	 	 evelop	‘Bostomer’	
                                                                      D                        •	 Manage	staff
                                          •	 Id.	Regulatory	issues    comm. plan
               •	 Respond	to	RFI                                                               •	 	 IS,	Dashboards	&	
                                                                                                  M
                                          •	 	 esign	Process	&	IT	 •	 Test	systems	&	skills
                                             D                                                    Performance Analysis
               •	 	 btain	RFP	/	sign-off	
                  O                          solution
                                                                   •	 SLA	with	Exit	clauses    •	 	 ontinuous
                                                                                                  C
                  for Solution design     •	 Submit	proposal
                                                                   •	 Get	OK	for	cut-over         improvement &
                                          •	 Close	sale                                           ‘Bostomer’ feedback




                                              2	Toll                5	Toll	Gates,	
                                              Gates                    FMEA




36 | Go Global Directory 2010/11
Client Endorsement




                                                       Industry Focus

1.   Companies with a global focus
2.   Start-up dot coms




                                                           Contact us




SIGMAX-E	SERVICES	SDN	BHD
Unit	IB	1&2,
MSC Malaysia Technology Commercialisation Centre,
Persiaran Multimedia,
63000 Cyberjaya,
Selangor, Malaysia

Tel: +603-8313 8135
Fax: +603-8313 8136

Website: www.sigmax-e.com

Email: enquiries@sigmax-e.com




                                                            Go Global Directory 2010/11 | 37
This page is intentionally left blank



38 | Go Global Directory 2010/11
Go Global Directory 2010/11

Silverlake Axis Sdn Bhd




               Go Global Directory 2010/11 | 39
The Company

                                                      Today’s economic climate and competitive business
                                                      landscape give rise to the need for financial institutions
                                                      to address various challenges and requirements.
                                                      In addition, these institutions also have to look
                                                      into providing solutions to meet the needs of their
                                                      discerning customers.


                                                      Silverlake Axis has a proven history in helping financial
                                                      institutions stay agile. We have been a leading provider
                                                      of end-to-end universal integrated banking solution to
                                                      major financial institutions since 1989. Our installed
               Silverlake Axis empowers financial     base in Asia and Middle East exceeds 100 customers
               institutions with the right solution   including 40% of the Top 20 largest banks in South East

               foundation to continuously improve     Asia.

               their world-class business delivery
                                                      Our years of experience has helped us understand
               and customer services capabilities.    the challenges that financial institutions are facing in
                                                      meeting the demands of their customers, in staying
                                                      ahead of the competition, in responding to the
                                                      changing economic climate, be it locally or within the
                                                      region. Hence, we are a trusted solutions provider and
                                                      have a 100% success track record in delivering end-to-
                                                      end core banking implementation and enhancement,
                                                      backed by strong management and key software
                                                      development team.




40 | Go Global Directory 2010/11
Solution Offerings

Silverlake Axis Integrated Banking Solution (SIBS)           Silverlake Axis Integrated Islamic Banking Solution
Silverlake Axis Integrated Banking Solution (SIBS) assists   (SIIBS)
financial institutions address challenges and leverages      Silverlake Axis Integrated Islamic Banking Solution
opportunities driven primarily by market forces such         (SIIBS) is a complete suite of applications that meet the
as customer choices, compliance requirements,                requirement of any Islamic Bank. SIIBS incorporates all
need for cost efficiency, business consolidations and        features necessary to be an adaptive platform to support
competition.                                                 a world-class financial institution while complying to
                                                             Syariah requirement.
SIBS is designed on the Silverlake Axis Solution
Architecture comprising the Representation, Logistics        Silverlake Axis Integrated Provident Fund System
and Core Layers.                                             (SIPFS)
                                                             Silverlake Axis Integrated Provident Fund System
The Representation Layer is powered by SIBS Customer         (SIPFS) is a comprehensive employee provident fund
Facing Software Engines to deliver world-class customer      registration module. Its main function is registering of
interactions and experience through multiple customer        new members such as Government and Private Sectors
touch points.                                                and to keep current and accurate lifetime member
                                                             profile information, including nominees’ details. This
The Logistics Layer provides the enabling technologies       module provides a wide range of capabilities that
to deliver straight through business process and             allows users to seamlessly access information via a
information integration at the front office, middle office   single user-interface.
and back office to achieve greater business process
efficiency, transparency and control.                        Silverlake Axis Card System (SCS)
                                                             Silverlake Axis Card System (SCS) is one of the most
The Core Layer, anchored on the SIBS Product                 advanced and complete card solutions used by both
Factory and Information Repository, enables speedy           financial institutions and card processors today. A
definition of new products and services through more         global payments system, SCS transcends national
than 10,000 user configurable and pre-integrated             boundaries, offering 24X7 authorisation and different
solution attributes/parameters and objects. SIBS             types of settlement capability.
supports Customer Centricity for all transactions and
interactions, throughout the entire life cycle of the        Silverlake Axis Retail Merchandising System (PROFIT)
customer relationships. Comprising more than 7,000           Silverlake Axis Retail Merchandising System (PROFIT)
Banking Tables, the SIBS Information Repository can be       is a fully integrated retail system with a complete
leveraged for risk management, data mining, customer         integrated solution developed for retailers based on the
analytics, cross-selling, customer care, product             actual dynamics of the merchandising cycle. PROFIT
development, customer behavioural analysis and               provides comprehensive end-to-end business process,
performance management.                                      opportunity management, performance reporting and
                                                             decision support to retail management.
SIBS offers a suite of over 40 modules catering to
Conventional, Islamic and Micro banking that support
front office, middle office and back office operations.




                                                                                                    Go Global Directory 2010/11 | 41
Service Offerings

               Implementation and Customisation Services                 Application Management Services
               Our end-to-end implementation services include:           Our Application Management team assigns resources
               •	 Project	Management                                     with the required skills and experience to plan, manage
               •	 Requirements	Definitions                               and deliver the functional requirements, to leverage
               •	 Software	Customisation                                 and enhance our banking solution.
               •	 Life-cycle	Testing
               •	 Data	Conversion                                        Business and IT Consulting Services
               •	 	 ardware	Requirements	Assessment	&	
                  H                                                      Our Consulting Services aim to assist customers by
                  Environment Setup                                      providing strategic technology planning and analysis to
               •	 Training	for	Trainers	&	End	Users                      find opportunities for competitive advantage.
               •	 Migration	&	Rollout
               •	 Pilot	Implementation                                   Outsourcing Services
               •	 Post	Implementation	Support	                           Our Outsourcing Services provide a foundation
                                                                         for continuous strategic change through flexible,
               Program Management Services                               outsourced delivery model and consulting expertise.
               Our Program Management Services framework supports
               and manage multiple related projects as a whole to        IT Systems Management
               achieve common strategic business goals.                  Our IT Systems Management includes marketing,
                                                                         implementing and maintaining tools for software
               Application Maintenance and Support Services              change and deployment controls, hot-site data
               Our Maintenance and Support Services include 24 X 7       mirroring and application recovery, reports
               Customer Support Services and Customer Specific Release   management and distribution, security management.
               Services for software supplied and installed by us.



               Contact Us




               SILVERLAKE AXIS SDN BHD
               Kuala Lumpur
               Suite 3A-3, Level 3, Block 3A, Plaza Sentral
               Jalan Stesen Sentral 5,
               Kuala Lumpur Sentral,
               50470 Kuala Lumpur, Malaysia.

               Tel: +603-92073000
               Fax: +603-92073111

               Email: customersupport@silverlakeaxis.com

               Lot 5.04, 5th Floor,
               Menara 1, Faber Towers,
               Jalan Desa Bahagia, Taman Desa,
               58100 Kuala Lumpur,
               Malaysia.

               Tel: +603-79832288
               Fax: +603-79836555

               Email: customersupport@silverlakeaxis.com

               Website: www.silverlakeaxis.com
                        www.silverlakegroup.com




42 | Go Global Directory 2010/11
Go Global Directory 2010/11

            Rexit Berhad




               Go Global Directory 2010/11 | 43
Rexit Berhad (“Rexit”) is a company that focuses on delivering solutions and services to the
               Insurance industry. Rexit’s intimate knowledge and understanding of the business processes
               and operations of the industry, its capability to continually identify advances in technology
               and successfully adapting those for the benefit of its customers have made Rexit the
               solutions partner of choice.

               Rexit is currently listed on the ACE market of Bursa Malaysia Securities Bhd.


                The Company

               Rexit has grown from four-person operations in 1998          The e-Cover application has since been expanded to
               into a public listed company in November 2005.               cover all classes of general insurance. Currently, more
                                                                            than 35,000 intermediaries, 10 insurance companies,
               Rexit offers several web-based insurance solutions           over twenty unit trust companies, four banks, a
               which cater for the front-end marketing and sales            statutory body and telcos are participating in one of
               functions, as well as the back-end operations and            the largest e-commerce portals in the country with
               management requirements of insurance companies.              over 500,000 transactions a month. The e-Cover portal
                                                                            currently transact over MYR (Malaysian Ringgit) 1.5
               Rexit is a key Shared Services and Outsourcing (“SSO”)       billion in terms of premium value annually.
               partner to the financial services industry by offering its
               solutions on an Applications Service Provider (“ASP”)        Through a common interface, agents can transact
               model. Rexit has recognized that this ‘pay per use’          for multi-principals using the same device instead of
               model can greatly benefit its customers, as there is         different terminals and operating environments in the
               no need for upfront capital expenditure, the high cost       past. The capability is extended to any location so
               of developing and upgrading an application or the            long as there is access to the Internet. This fits into the
               related costs of maintaining and managing the required       business model of providing service anytime, anywhere
               hardware.                                                    which most insurance agents operate in.


               A major milestone was reached in January 2005 when           Rexit Software has met all the regulatory requirements,
               the Malaysian Government mandated that all insurance         especially those of Central Bank of Malaysia on the
               information to be transmitted electronically to the          Guidelines on Management of IT Environment (GPIS1)
               Road Transport Department (“JPJ”) via the paperless          for its solutions to the insurance industry.
               electronic insurance (“eInsurans”) service only and
               that physical insurance cover was no longer in use. In       As a public-listed entity, Rexit not only has the financial
               conjunction with the eInsurans initiative, JPJ appointed     capacity to undertake large IT projects but also has
               Rexit’s 20% - owned associated company, Reward-              the experience in managing large IT infrastructures.
               Link.com Sdn Bhd to be an electronic gateway provider        It also operates under the stringent requirements of
               between JPJ and the insurance companies.                     various regulatory bodies ensuring that there is proper
                                                                            corporate governance and prudence in its operations.
               With the launch of the eInsurans initiative, Rexit
               introduced its e-Cover application through its wholly        Rexit expanded its operations overseas with the
               owned subsidiary, Rexit Software Sdn Bhd (“Rexit             incorporation of Rexit International Sdn Bhd (“Rexit
               Software”). The e-Cover application enabled the              International”). In 2008, Rexit signed agreements
               insurance companies to utilize their agency network          with Sompo Japan Insurance Inc. and its subsidiary in
               partnership to capture the policyholders’ information at     Hong Kong Sompo Japan Insurance (Hong Kong) Co.
               the point of customer contact. This meant that source        Ltd. for the implementation of our IIMS. The system
               data is now entered by thousands of agents instead           implemented at their Hong Kong office has since gone
               of relying on personnel of insurance companies and           live in January 2010.
               the system is simple to use and easily accessible. This
               has greatly helped to enhance the delivery system and
               customer service of the insurance companies.




44 | Go Global Directory 2010/11
In order for the group to continuously stay ahead in the         the	Federation	of	Malaysian	Unit	Trust	Managers)	in	
competitive information technology business and to               2009 as the third party administrator for electronic
provide new and enhanced software solutions to meet              investment submissions. The application known as the
the needs of our customers, Rexit also has set up a              electronic Pilihan Pelaburan Ahli system (“e-PPA“) is
wholly-owned subsidiary, Rexit Software (Guangzhou)              an industry platform for the electronic submission of
Co Ltd for the purpose of carrying out research and              unit trust applications and redemption to the Kumpulan
development for our overseas projects. Furthermore,              Wang Simpanan Pekerja (“KWSP”) (Employee Provident
the setting up of this base will provide the group with          Fund-EPF).
the availability of additional resources for projects in
the region                                                       The e-PPA system also facilitates the electronic
                                                                 settlement of the various electronic transactions
Rexit was appointed by the Federation of Investment              using the KWSP members’ fund. The system has gone
Managers Malaysia (“FIMM”) (formerly known as                    ‘live’ since January 2010 and currently we have 34
                                                                 customers using our e-PPA system which carry out over
                                                                 40,000 transactions per month.



                                                                                         Business Activities

Recognition and Awards
Rexit Software and Rexit International were granted MSC (“Multimedia Super Corridor”) Malaysia status by Multimedia
Development Corporation Sdn Bhd (MDeC) in 2004 and 2008 respectively.

Rexit Software won the MSC Malaysia APICTA                       The shared services model adopted has helped to
Merit Awards for the local and international “Best of            significantly reduce the cost of ownership as well as to
Financial Applications” categories in 2006.                      provide our customers with the capability to reach out
                                                                 to their customers via their agency networks efficiently
Furthermore, as part of Rexit’s continuous improvement           and cost-ffectively.
strategy, Rexit has achieved the Capability Maturity
Model Integration (“CMMI”) rating (Level 3) in                   IIMS
December 2008.                                                   The Integrated Insurance Management System is able
                                                                 to support the processes, work-flows and operations
Rexit was also awarded the Business Times-CIMA                   of an insurance company which includes Marketing,
Corporate Governance Award 2010 for Best in ACE                  Intermediary	Management,	Operations,	Underwriting,	
Market in October 2010.                                          Claims Management, Compliance, Reinsurance,
                                                                 Insurance Accounting, Treasury, etc as well as providing
Business Activities/ Products and Services                       Executive Information System requirements.
Rexit offers a broad range of solutions and services
specifically for the financial services industry,                e-CMS
specifically for insurance companies as well as other            The electronic Claims Management System is a
business that want to benefit from implementing                  claims processing and management system with an
secured e-commerce.                                              integrated workflow, imaging, document management
                                                                 and messaging systems which is purpose built for the
Our insurance products and services support the entire           insurance industry.
spectrum of insurance process and operations spanning
from the external sales and marketing process through            e-PPA
the various distribution channels which include agents,          The electronic Pilihan Pelaburan Ahli enables approved
brokers and banks through to the internal operations             unit trust or asset management companies to submit
that involve the management of intermediaries and                investment application to the EPF electronically. This
service providers, policy administration, underwriting,          has resulted in significant turnaround times for the
customer services, claims management, compliance,                approval of investment and redemption transactions
reinsurance, etc.                                                carried out by EPF members. The use of the e-PPA
                                                                 system has also addressed the issue of fraud as all cases
e-Cover                                                          are authenticated electronically
The e-Cover application, which is offered on an
Application Service Provider basis, is available 24x7.



                                                                                                        Go Global Directory 2010/11 | 45
Industry Focus

               IT
               Insurance software solutions and system integration services




                Contact Us




               REXIT BERHAD
               (668114-K)
               No.42, Jalan BM1/2,
               Taman Bukit Mayang Emas
               47301 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603-7803 6623
               Fax: +603-7803 6922

               Website: www.rexit.com

               Contact Person:
               Wong Phooi Hong
               Email: phwong@rexit.com




46 | Go Global Directory 2010/11
Venture
   Go Global Directory 2010/11

Authentic Venture Sdn Bhd




                  Go Global Directory 2010/11 | 47
The Company


               We Improve Your Company Productivity




               Improve Productivity by Monitoring your Employee Internet Activities and Bandwidth Usage




                                                                                   Improve Productivity by
                                                                                   Automating your IT
                                                                                   Asset Management




               Track your Laptop
               Anytime, Anywhere




48 | Go Global Directory 2010/11
Employees spend 2 Hrs 05 min non-                          Productivity Intelligence
productive hours a day. 44.7% time
wasters is web surfing.
(AOL and salary.com survey).


Employee spend over one hour a day
on social media
(Myjobgroup.co.uk)


eTrax Unique Features
•	 Easy	Monitoring	from	Dashboard.
•	 Drill	down	to	detail when required
•	 You	can	build	your	Company	Policy
•	 Monitor	from	Anywhere, Anytime
•	 	 onitor	$ and Time loses from Internet and
   M
   Bandwidth abuses
•	 	 end	your	staff	your	Productivity	message
   S




 AssetCentral helps you to reduce cost by managing thousands of computers using our automated IT Asset Management System


Online IT Asset Management
AssetCentral provides comprehensive management
of IT Asset with automatic discovery of hardware,
software, software licenses, software usage, version and
drivers.


•	 AssetXplorer-Automated Discovery
•	 Hardware Alarm Monitoring
•	 Software License Management
•	 Software Driver Management
•	 Automated Asset Registration
•	 Hardware Change Monitoring
•	 Automated	Staff Link
•	 Monitor	Anywhere, Anytime
•	 Can	be	Hosted	in	the	Cloud or Local server
•	 Automated	Audit




                                                                                                        Go Global Directory 2010/11 | 49
AsseTrax Laptop Tracking System
               AsseTrax is an advanced laptop tracking software that enables you to track your laptop anywhere in the world. AsseTrax is
               the solution that you have been looking for to track your laptop and recover it when it is stolen.

               Benefit
               •	 Have	Peace	of	Mind	
               •	 Register	Ownership	of	your	Laptop	
               •	 Track	your	Laptop	Anywhere	
               •	 Reduce	Laptop	Stolen
               •	 Recover	your	Stolen	Laptop	
               •	 Avoid	Purchasing	Stolen	Laptop	
               •	 Track	your	Laptop	Anywhere




                Contact Us




               Venture
               AUTHENTIC VENTURE SDN BHD

               Malaysia Office:
               Block	U,	UPM-MTDC,
               Universiti	Putra	Malaysia
               43400 Serdang,
               Selangor, Malaysia

               US Office:
               PlugandPlayTechCenter,
               440 N. Wolfe Rd. Sunnyvale,
               CA 94085

               Tel: +603-8941 2739 / 8650
               Fax: +603-8941 8651

               Email: sales@ventures.com.my




50 | Go Global Directory 2010/11
Go Global Directory 2010/11

Netinfinium Corporation Sdn Bhd




                        Go Global Directory 2010/11 | 51
Netinfinium Corporation has been in the business of online marketing and communications for over a decade. Our in-
               house developed best of breed CRM (Customer Relationship Management) products and services provide clients with
               flexibility and scalability for improved efficiency. We pride ourselves with providing IT based options that reduce our
               shared carbon footprint and increase consumer delight.


               Headquartered in Kuala Lumpur Malaysia, Netinfinium attained MSC Malaysia Status in February 2002. Listed in the
               Deloitte’s Asia Pacific Top 500 Fastest Growing IT Companies and Red Herring Asia Top 100 Technology Company,
               Netinfinium had been awarded with the AWSJ Asia Innovations Award, MC2 Creative Award, Asia Interactive Award,
               ZDNet Asia Top 10 Asian TechnoVisionaries and Malaysian Business Ethics Excellence Award.




                The Company

               Netinfinium Corporation Sdn Bhd was established in                  Corporation) for our continuous effort to propel
               2000; upon the constant commitment to developing                    Malaysia into the forefront of Information Technology
               and providing solutions and top-notch innovative                    and to conduct further research and high tech solution
               business services to clients, in the areas of Internet-             development activities in the field of email based
               based marketing and communications. NetInfinium’s                   billing systems.
               mission is to add value, improve the productivity,
               lower costs and increase the efficiency of our clients              We have provided services and solutions for numerous
               operations by empowering them with the latest and                   projects, a large portion being for multinational
               most appropriate technology and ‘know-how’ for their                corporations in Malaysia, in the fields of Internet-based
               business and operational needs.                                     technology solutions development, consultancy and
                                                                                   services.
               We provide our clients with effective solutions and
               services that encompass:-                                           An upper-hand we have at NetInfinium is the strong
               •	 	 -Statement	generation,	encryption	delivery,	
                  E                                                                partnership we have with world renowned names
                   tracking	&	reporting solution                                   such as IBM, Sun Microsystems, Microsoft and HP.
               •	 Email/SMS	campaign,	broadcast	&	tracking	solution                Our partnership and strategic alliance gives us the
               •	 	ntegrated	marketing	(Interactive	Web/SMS/Email)	&	
                  I                                                                capabilities of delivering value, beyond your highest
                  campaign coordination                                            expectations.
               •	 Web	Portal	and	Intranet	Design	and	Development
               •	 Web	Based	Application	Design	and	Development	                    Netinfinium is also a member of MDA (Malaysian
               •	 Interactive	Marketing	Consultancy                                Digital Association), PIKOM (Association of the
                                                                                   Computer and Multimedia Industry Malaysia), ADMA
               NetInfinium Corporation Sdn Bhd attained MSC                        (Asia Digital Marketing Association) and DMA (Direct
               Malaysia (Multimedia Super Corridor) status in 2002,                Marketing Association).
               and in 2003, was awarded the MGS (Multimedia Grant
               Scheme) grant by the MDeC (Multimedia Development




52 | Go Global Directory 2010/11
Business Activities

Our solutions are developed based on industry standards and utilizing “best-of-breed” solutions from our partners such as
HP, IBM, Microsoft, and Sun Microsystems.


DirectSecure™ E-Statement Delivery & Bill
Payment Solution
An advanced end-to-end e-Statement solution designed
to deliver statements, letters of credit, invoices, points
balance statements, credit due reminders etc. via the
medium of email, sms, web or fax in the most efficient
and secure manner.


It also enables consumers to pay their bills via secure
encrypted email without the need to login into any
website. This solution offers convenience to consumers
and helps billers differentiate themselves from their
competitors.




Electronic Campaign Management
(InterECM)
An advanced high volume speed email, SMS and fax
broadcasting system that enables organizations to fully
utilize the power of electronic marketing.


The system can be deployed as an installed solution
in your infrastructure (InterECM) or we can open
up access to the system for you via web login and
password (www.interecm.com).




Web Portal / Intranet Design & Development
Creating award winning websites and special web based tools and applications in furtherance of the client’s identity or
brand message. This service caters only for Medium to Large Corporations; our skill sets include IA Analysis, Creative
Design,	User-Centered	Design,	etc.	



Web based Applications Development & Integration
Develop, integrate, migrate, and synchronize web-based applications with backend systems to create customized
applications	for	different	business	needs	are	our	strength.	Topple	with	vast	marketing,	sales	&	IT	experiences	garnered	over	
the years with our various clienteles.




                                                                                                           Go Global Directory 2010/11 | 53
Industry Focus

               Banking, Insurance, Securities, Advertising Agencies, FMCG, Internet Portals, Loyalty program operators, Retailers and
               Telecommunications, Government




                Contact Us




               NETINFINIUM CORPORATION SDN BHD
               D-02-8, Jalan SS6/20A, Dataran Glomac,
               Pusat Bandar Kelana Jaya,
               47301 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603- 7880 7793
               Fax: +603 7880 0753

               Website: www.netinfinium.com

               Email:
               For sales enquiries: sales.solution@netinfinium.com
               For corporate matters: corporate@netinfinium.com
               For support services: support.solution@netinfinium.com




54 | Go Global Directory 2010/11
Go Global Directory 2010/11

       iSentric Sdn Bhd




               Go Global Directory 2010/11 | 55
The Company

               iSentric Sdn Bhd is a MSC Malaysia status company          Below are some of our products offerings:
               incorporated in year 2001 and commenced its
               business actively in year 2003. It was founded by our             Banking	&	Financial	Solution
               2 directors, Mr Aaron Lee and Mr Roy Ng. Currently,        •	 Mobile	Banking	Solution
               iSentric has a total workforce of 25 employees and         •	 Mobile	Prepaid	Reload	Solution
               with business presence in regional countries such as       •	 Mobile	Insurance
               Singapore and Indonesia.

                                                                                   Traditional	&	New	Media
               iSentric headquarter is situated at No.3, Jalan 51A/227,
                                                                           •	 Mobile	Blogging	Solution
               46100	Petaling	Jaya,	Selangor,	Malaysia.	Our	R&D	&	
                                                                           •	 Mobile	Content	Management	Solution
               Total Customer Support Centre is situated at AB13,
               MSC Malaysia Technology Commercialisation Centre,           •	 Mobile	Classified	Solution
               63000 Cyberjaya, Selangor, Malaysia.                        •	 Mobile	Interactive	Solution


               iSentric focuses in providing mobile business solutions             Traditional	&	New	Media
               to	customers	from	Banks	&	Financial	Institutions,	          •	 Mobile	Blogging	Solution
               Interactive Media and Enterprise sectors. Our primary       •	 Mobile	Content	Management	Solution
               service offerings under the Mobility2u brand are            •	 Mobile	Classified	Solution
               Mobile Banking Solutions and Mobile Commerce
                                                                           •	 Mobile	Interactive	Solution
               Solutions. iSentric is committed to provide a ‘one stop’
               solution, providing a reliable and robust SMS service
               for banks and financial institutions. It’s our intent to
               offer responsive message delivery, capacity for high
               volumes, and support for two-way interactive services.


               It provides end to end secured solution for
               Mobile Banking Applications from development,
               customization, service provisioning, maintenance,
               future upgrade to customer care. Our Mobile Banking
               Solution implemented is in compliance with Bank
               Negara Malaysia’s Guidelines on Management of IT
               Environment (GPIS 1).




56 | Go Global Directory 2010/11
Business Activities

With our in-house mobility solutions, we help clients to identify opportunities for building value through integration of
wireless technology into their infrastructure and hence help them increase their business revenue, improve productivity,
increase operational efficiency, and reduction in operational cost.


iSentric	has	formed	strong	alliances	with	the	Malaysian	mobile	operators,	such	as	Maxis,	DiGi	and	Celcom	and	U-mobile.	
Hence, we have the ability to provide multiple operators system integration services for software and hardware as well as
both-ways interactive SMS from all networks. In addition, iSentric has established network connections to local operators
in Singapore and Indonesia as well.




With continuous effort in innovation, developments and growth, iSentric has been granted the following awards and
recognition as below:
(i)   Deloitte Technology Fast 500 Asia Pacific Award (ranked 6th fastest growing technology company in Malaysia and 67th
      in Asia Pacific) - year 2006
(ii) Golden Bull Award (being one of the 100 Outstanding SMEs) - year 2007
(iii) MSC Malaysia APICTA Awards (under the category best of financial application –mobility2u-mobile business solutions) - year
      2007
(iv) SME Recognition Award (under the category of SME Innovation Excellence Award) - year 2007
(v) MCBC Business Excellence Award (under category of Industry Excellence in IT) - year 2008
(vi) Enterprise 50 Award (ranked no.12 from the 50 winners) - year 2009




                                                                                                            Contact Us



ISENTRIC SDN BHD
(183309-K)
No 3, Jalan 51A/227,
46100 Petaling Jaya,
Selangor, Malaysia

Tel: +603-7875 1000
Fax: +603-7874 2000

Website: www.isentric.com

Contact person: Aaron Lee
Email: aaron.lee@isentric.com




                                                                                                              Go Global Directory 2010/11 | 57
This page is intentionally left blank



58 | Go Global Directory 2010/11
Go Global Directory 2010/11

N2N Connect Sdn Bhd




               Go Global Directory 2010/11 | 59
The Company


               Mission Statement
               To be the number 1 one stop Innovative Application Service Provider for the e-Commerce and m-Commerce segments of
               the Financial Industry, both locally and regionally.


                                                                              Competitive Advantage
                                                                              First mover advantages
                                                                              N2N is renowned for gaining several first mover
                                                                              advantages, commanding market share, pricing power
                                                                              and economies of scale.


                                                                              Business and technology knowledge
                                                                              Our key management has been involved in the ICT
                                                                              industry for more than 25 years with 10 years in
                                                                              financial industry. Their in-depth knowledge and
                                                                              experience allow N2N to conceptualise and develop
               N2N was incorporated in Malaysia as a private limited
                                                                              innovative solutions and services for our capital market
               company on 10 August 2000 under the name of N2N
                                                                              clients, service providers and devices manufacturers,
               Connect Sdn Bhd. It was converted to a public limited
                                                                              who leverage on such solutions for a competitive edge
               company on 29 September 2004. On 1 July 2004,
                                                                              over their competitors.
               N2N was awarded Multimedia Super Corridor (MSC)
               Malaysia status by the Multimedia Development
                                                                              Innovation and creativity
               Corporation (MDeC) of Malaysia.
                                                                              We have successfully developed a suite of solutions
                                                                              and services which is user-friendly and wide-ranging
               The Company is principally involved in the R&D
                                                                              capturing large market segment of investors.
               of software packages and provision of design,
               programming and consultancy services and related
               activities, namely:
               •		 apital	Market	Application	Services	via	the	
                 C
                  Application Service Provider (ASP) business model
               •		 obile-Commerce,	Content	and	Services	via	Telco	
                 M
                  partnerships
               •		 ews	Content	Services	via	partnerships	with	Dow	
                 N
                  Jones, The Edge and Xin Hua Financial News (XFN),
                  Web design, hosting and network management                  Affordable ASP business model
                                                                              Our business model is based on innovate the invention
               N2N markets its core enterprise-wide integrated                and commercialization of technology, combined with
               e-commerce securities trading solutions to local stock         deep insight into the performance and processes of
               broking firms and banks. It also focuses on online             business and industries with the goals of helping our
               transactions with emphasis in the capital market               clients transform their enterprises for competitive
               segments, including online stock trading and related           advantage and providing long-term value to our
               services. Its products and services range from online          shareholders. In support of these objectives, our
               trading portals within the stock broking industry,             business model has been developed over time through
               hosting and managing network services to wealth and            strategic investments in services and technologies
               risk management solutions and m-commerce solutions             that have the best long-term growth and profitability
               and sale of mobile devices.                                    prospects based on the value they deliver to clients.

               The Company’s entry into m-commerce adds mobility              With an efficient and cost effective Application
               to its existing services through:                              Service Provider (ASP) business model, stock broking
               •		 MSConnect™	(Corporate	SMS,	News	and	SMS	
                 S                                                            companies do not have to incur high initial capital
                  Trading),                                                   outlay to acquire a quality online and mobile stock
               •		 obileConnect™	(Mobile	Phone	and	PDA	Real	Time	
                 M                                                            trading system.
                  Stock Price and Trading)




60 | Go Global Directory 2010/11
Products and Services

N2N provides the latest most comprehensive                 PDAConnect™ and MobileConnect™
and reliable application in accessing global multi         PDAConnect™	and	MobileConnect™	are	mobile	
instrument markets information, tools and analysis.        wireless applications developed for equity trading. Both
Our objective is to educate and enable investors into      applications enable users, who register to trade with
making sound choices when it comes to investment           our panel of stockbrokers, to trade in a totally mobile
decisions. Solutions are delivered through multi-          environment, in addition to streaming real-time stock
channels: PC, PDA and Mobile Phones and are                and trading related information.
multilingual. Through our panel of brokers, investors
are also able to trade securely and instantaneously
anytime anywhere.


TraderConnect™
TraderConnect™	incorporates	a	powerful	technical	
analysis toolkit and innovative trading capabilities to
deliver state-of-the-art desktop trading management
system. Explore the various analysis tools and trading
strategies, create charts and analyze the stock market
or other investment products by testing your investment    SMSConnect™
ideas and optimizing your potential returns.               SMSConnect™	is	a	software	application	developed	
                                                           to provide on-line stock or trading information and /
                                                           or facilitate trading related transactions via SMS.
                                                           SMSConnect™	can	operate	on	a	stand-alone	basis	
                                                           or	within	eBrokerConnect™.	On	a	stand-alone	basis,	
                                                           SMSConnect™	offers	corporations	and	organizations	
                                                           an affordable mean of information dissemination and
                                                           communication to the mass public or certain identied
eBrokerConnect™                                            persons.	When	used	within	the	eBrokerConnect™	
eBrokerConnect™	is	the	core	engine	for	the	e-broking	      context,	SMSConnect™	contains	applications	
trading solutions which handles the online internet        which allow (amongst others) stock alerts to be sent
trading solution currently deployed by our panel of        to customers whose preset thresholds have been
stockbrokers to handle their online internet trading       triggered and stock prices and news to be sent by
system.	eBrokerConnect™	provides	a	comprehensive	          telecommunication providers and/or our panel
range of services and products, including live and real-   stockbrokers.
time stock prices, web and client server trading system,
research and news publications, remote order routing
via Financial International Exchange (FIX) to external
system. The entire trading system can be viewed in
English, Chinese and Arabic languages.




GlobalConnect™
An extended suite of financial order routing system,
GlobalConnect™,	which	allows	cross	border	trading	
will enhance eBroker Connect, offering users multi
market access with the facility to send and receive
foreign order instruction.




                                                                                                   Go Global Directory 2010/11 | 61
Business Activities


               Corporate Structure                                        Going Global

                                                                          Malaysia
                                                                          10 August 2000
                                                                          Malaysia, N2N incorporated as a private limited
                                                                          company.


                                                                          1 July 2004
                                                                          Malaysia, N2N awarded Multimedia Super Corridor
                                                                          (MSC) Malaysia status by Multimedia Development
                                                                          Corporation (MDeC).


                                                                          29 September 2004
                                                                          Malaysia, N2N converted to a public limited company.


                                                                          8 November 2005
                                                                          Malaysia, N2N listed on Mesdaq of Bursa Saham
                                                                          Malaysia.
               Clients And Partners
               N2N’s focus is in providing Online Trading, Online Risk    Singapore
               Management, Mobile and SMS Trading and Marketing           31 May 2004
               services and Derivatives and Wealth Management             Singapore, N2N Connect incorporated as a private
               Systems.                                                   limited company N2N Connect Pte. Ltd.


             Exchange                    Finance Institutions             Vietnam
                                                                          November 2007
             Bursa Malaysia Securities   Aseambankers     HWANGDBS
                                                                          Vietnam, FNSN2N established under a joint venture
             Singapore Exchange          CIMB Bank        K&N	Kenanga
                                                                          agreement.
             Securities (SGX)            Citibank         PM Securities
             Saudi Stock Exchange        Maybank          SJ Securities
             (Tadawul)                                                    Middle East
                                         AmFraser         Macquarie
             Jakarta Stock Exchange                                       9 January 2007
                                         AmSecurities     AnTrade
             (JSX)                                                        Dubai,	U.A.E	N2N	Arabia	established	under	a	joint	
                                         Apex Securities TA Securities
             The Stock Trading                                            venture agreement.
             Center of Vietnam (STC)     CIMB Securities




62 | Go Global Directory 2010/11
Electronic Trading Architecture




                                                         Industry Focus

The	Company	is	principally	involved	in	the	R&D	
of software packages and provision of design,
programming and consultancy services and related
activities for our clients and partners, namely:
l.   Capital Market Application Services via the ASP
     Busines smodel
ll. Mobile-Commerce, Content and Services via Telco
     partnerships
lll. News Content Services via partnerships with Dow
     Jones, The Edge and Xin Hua Financial News (XFN),
     Web design, hosting and network management




                                                             Go Global Directory 2010/11 | 63
Contact Us


               N2N CONNECT BERHAD (MALAYSIA)    N2N CONNECT PTE. LTD. (SINGAPORE)
               Suite 4.03, 4th Floor,           3, Anson Road,
               Kompleks Antarabangsa,           #34-02 Springleaf Tower,
                                                Singapore 079909
               Jalan Sultan Ismail,
               50250 Kuala Lumpur, Malaysia     Tel: +65-6536 4832
                                                Fax: +65-6234 2814
               Tel: +603-2163 2000              HelpDesk: +65-6311 5052
               Fax: +603-2163 6222
               HelpDesk: +603-2171 2000
                                                N2N CONNECT BERHAD R&D OFFICE
                                                Suite 17-13, Level 17,
               Email: helpdesk@n2nconnect.com   G Tower, 199,
                                                Jln Tun Razak,
               Website: www.n2nconnect.com      50400 Kuala Lumpur, Malaysia




64 | Go Global Directory 2010/11
Go Global Directory 2010/11

Terato Tech Sdn Bhd (Terato Tech)




                        Go Global Directory 2010/11 | 65
The Company

               Introduction
               Terato Tech Sdn. Bhd. (Terato Tech) is a company
               focusing on mobile applications development.
               Mobile platforms which Terato Tech is well verse of
               includes the Apple iPhone, Google Android and the
               Palm Pre. Terato Tech Sdn Bhd was established on 11
               Sep 2008 with a paid-up capital of MYR (Malaysian
               Ringgit)100,000. In 11 Sep 2009 just one year after its
               establishment Terato Tech received its MSC Malaysia
               status from the Malaysia Government which accorded
               Terato Tech Pioneer Status for its Mobile Application
               Development & R & D activities.


                                                                         The People
                                                                         REZA FAHMI RAZALI has been in the IT industry
                                                                         from the young age of 17, sweeping up international
                                                                         IT awards such as the MSC Malaysia APICTA and
                                                                         APMITTA with his maiden project, terato.com, a portal
                                                                         for teens and car modifications with over 2 million
                                                                         hits and 50,000 members. He was in the National IT
                                                                         Council of Malaysia from 2001-2003, and partnered
                                                                         with TV3’s Remaja from 2002 to 2005, and was also
                                                                         in the ASEAN + 5 Leadership Exchange program in
                                                                         2002. He was also involved with the initial setup
                                                                         of www.xfresh.com, which is now ASTRO’s biggest
               Growth                                                    content provider targeting the youth demographic
               In Sep 2008 Terato Tech was a two man show company,       through TV, radio and web presence. Some of his feats
               now in July 2010 the Team has grown to 15 full time       include having directed and produced a few short
               staffs, a testament to its high growth potential          movies for terato.com including Get Away in KL 1 &
                                                                         2, and From Bangi to Oklahoma. He graduated from
                                                                         Oklahoma University in 2006 with a BA in Finance,
                                                                         minoring in Management Information System. Upon
                                                                         graduation, he became a sales consultant at Dell USA
                                                                         and upon returning to Malaysia, has also became
                                                                         adviser to various organizations for the development of
                                                                         technopreneurs. Reza Fahmi was also in the panel of
                                                                         judges for the ICT Category at the Malaysia Technology
                                                                         Expo 2008 & 2009.


                                                                         REZA HAZRI RAZALI started out his IT venture with
                                                                         a diploma in Computer Science from the National
                                                                         Computing Center before furthering his studies with
                                                                         an Advanced Diploma in the same field and later
                                                                         graduating with a BSc. Computer Science from
                                                                         Oklahoma City University in 2005. Together with
                                                                         Reza Fahmi, he jointly developed and maintained the
                                                                         portal www.terato.com with a more behind-the-scenes
                                                                         approach, jointly developing and programming for the
                                                                         website as well as being in charge of the content. His
                                                                         deep passion in motor sports partially led to terato.com
                                                                         being identified as one of the nation’s premier source of
                                                                         car modifications and community info centre.



66 | Go Global Directory 2010/11
Business Activities
                                                                                                Clients

Terato Tech has worked with numerous companies and agencies from all over Malaysia. Among our clients are.


                        1. CIMB Bank Berhad
                        CIMB Group is Malaysia’s second largest financial services provider and one of Southeast Asia’s
                        leading universal banking
                        groups. As at 31 December 2009, CIMB Group was the third largest company on Bursa Malaysia
                        with a market capitalisation
                        of approximately MYR (Malaysian Ringgit) 45.3 billion.


                        Terato Tech develop the CIMB Clicks for iPhone Application which allow users to check their
                        Account Balance, Do Currency Conversion, Calculate The Home Loans and locate their favourite
                        CIMB branch and ATM’s on the go.


                        The Application is currently the top app in the finance category in the Malaysia AppStore.




                        2. Halal Industry Development Corporation (HDC)
                        Established on 18 September 2006, Halal Industry Development Corporation coordinates the
                        overall development of the Halal industry in Malaysia. Focusing on development of Halal
                        standards, audit and certification, plus capacity building for Halal products and services, HDC
                        promotes participation and facilitates growth of Malaysian companies in the global Halal market.


                        Terato Tech develop the HALAL application for HDC which would enable a user to locate for
                        HALAL Premises, Search for Data in the HALAL Directory and Subscribe to HALAL news, all on
                        the go.




                        3. UMW Toyota Motor
                        UMW Toyota Motor Sdn Bhd is a joint venture between UMW Holdings Berhad and Japan’s
                        Toyota Motor Corporation and Toyota Tsusho Corporation.


                        UMW Group is No.1 in Malaysia’s overall vehicle sales through our Toyota and Lexus franchises
                        and our investment in Perodua. Terato Tech assist UMW Toyota Motor to develop the PQ “Prius
                        Quotient” Test Brain Game.




                                                                                                        Go Global Directory 2010/11 | 67
Clients

                                   4. SOLQIB (Solat Qiblat for iPhone)
                                   SOLQIB addresse two main challenges of performing solat in the most efficient and effective
                                   manner i.e. it uses the GPS and Compass capability of the iPhone to determine the prayer times
                                   and direction to Kaaba.


                                   Absolutely no inputs such as country and city codes are needed. No necessity to carry any
                                   booklet or remember codes.


                                   Instead SOLQIB will determine your location (you will need to ensure your iPhone is showing
                                   the local time) using the build-in GPS to extract the datasets and establish the prayer times at your
                                   location and establish the direction to Kaaba.




                                   5. IslamKids Wudhu
                                   Wudhu’ is the Islamic act of washing parts of our body before performing the solat. Learning
                                   Wudhu’ has never been so much fun! Try Wudhu’ app now and have fun learning Wudhu with
                                   Aisyah!




                                   6. 1Malaysia Parliament
                                   1Malaysia Parliament is an e-Parliament tool developed by Terato Tech Sdn Bhd for Ministry of
                                   Science Technology and Innovation Malaysia.


                                   It aims to enhance communcation channel between the MP and the people.




68 | Go Global Directory 2010/11
Business Activities
                                                                                               Products

Terato Tech has built several different product lines which will enable development of application on the apple platform
rapidly by providing and efficient framework, processes, production and enhancement

1. Prototype Game Engine:                                          2.Silent Mode Publishing Engine
Prototype Game Engine is Terato Tech’s game engine                 SilentMode is Terato Tech’s publishing engine on the
which has been developed since June 2009. The game                 iPad which has been used to power AIYO! Magazine
engine has numerous component such as multiplayer                  for iPad.
support, map tiling, chat engine, AI and physics all
included.                                                          SilentMode is designed to be in tandem with the
                                                                   common workflow of a publishing company. That
The prototype game engine has been successfully                    means that a publisher wouldn’t have to change their
used to come out with the game Qalvinius which was                 current process of designing and publishing their
released on the Application Store in June 2010 and has             normal magazines as integration with SilentMode is
went on to become top app in USA, China, Taiwan,                   seamless and hassle free.
Philippines and 50 other countries.
                                                                   Publisher will also have the ability to add multimedia
                                                                   elements such as images, movies, slideshow, web
                                                                   links, html5 widget and much-much more through the
                                                                   SilentMode editor right from the iPad itself. SilentMode
                                                                   has been used to successfully deploy AIYO! Mag, a
                                                                   monthly magazine that is free to anyone that has a pair
                                                                   of eyes to spare! From gadgets to fresh talents, we cover
                                                                   them all in a fashionable way. If that wasn’t enough,
                                                                   AIYO! is also in every way interactive to the user.


                                                                   AIYO! has been picked as Apple New & Noteworthy
                                                                   App and has been featured by the TIMES UK as one of
                                                                   the fashionable apps to be used on the iPad.


                                                                   SilentMode will be made available for Select Private
                                                                   Beta in October 2010.




                                                                                                          Go Global Directory 2010/11 | 69
Industry Focus

               Mobile Application Development iPhone, Android, BlackBerry Games Development




               Contact Us




               TERATO TECH SDN. BHD. (TERATO TECH)
               Suite 805A 1st Floor,
               Bangi Business Park,
               43650 Bandar Baru Bangi,
               Selangor, Malaysia

               Tel: +603-8925 8929
               Fax: +603-8925 9260

               Website: www.terato.com

               Contact Person: Reza F. Razali
               Email: reza@terato.com




70 | Go Global Directory 2010/11
Go Global Directory 2010/11

SyQic Capital Sdn Bhd




               Go Global Directory 2010/11 | 71
The Company


               IPTV                                                         Why SyQic’s
               Internet Protocol Television                                 The demand for IPTV is growing at a tremendous speed
               The Era of IPTV is upon us and viewers want                  as viewers become more savvy and sophisticated but
               interactivity.                                               the high capital outlay and the time it takes to deploy
                                                                            is of great concern. This is where SyQic’s expertise and
                                                                            know-how takes effect. A Managed Service Provider,
               Who’S SyQic?                                                 SyQic consists of a dedicated team who have been in
               SyQic Capital (SyQic) was started by team of
                                                                            the business for the last 6 years with success stories
               broadcasting professionals in May 2004 in the area
                                                                            having deployed Broadband TV in Malaysia and the
               of broadcast design and consultancy and software
                                                                            Phillippines. Partnered with several content providers,
               development services. Anticipating the decline of
                                                                            SyQic will ensure deployment of IPTV to the masses
               traditional broadcasting industry, a strategic decision
                                                                            with your current infrastructure within 8 weeks. The
               was made to focus on the development of an IPTV
                                                                            choice of Broadband or IPTV is merely a preference
               platform in the year 2006.
                                                                            and both can seamlessly stream content on multiple
                                                                            devices, Live or VOD with SyQic’s proprietary the
               Intensively investing in R&D, SyQic is now the owner
                                                                            YOONIC™ P2P platform.
               and the operator of the Over The Top (OTT) IPTV
               platform branded as YOONIC. Licensed as a complete
               entertainment information and services platform (that          PROBLEM                       SOLUTION
               can be “white labeled”) or purely as a technology
               solution, YOONIC is capable of delivering rich                 ∞ COST                        Managed Services
               media content particularly video where the internet            Huge initial capital
                                                                              outlay
               broadband infrastructure is not optimally set up to
               deliver video content.                                         α SCALE                       Content Delivery
                                                                              Distribution Cost α           Network
               As an endorsement SyQic Capital’s capabilities, the            Audience Size
               company has commercial deployments in Malaysia,
                                                                              ∆ CONSUMPTION                 Multiple Devices &
               Philippines, Indonesia and commercial trials in other
                                                                              Content viewing               Cross-Platform
               regions. Apart from Kuala Lumpur and Singapore,                pattern & behavior
               SyQic also has offices in China, Indonesia and the
               Philippines. And is already in talks with partners in the      $ MONETIZATION                Media Consultancy &
               Middle East and Latin America.                                 Replicate proven TV           Strategic Planning
                                                                              business model


               The complete SyQic IPTV experince
               Joe is a busy man. A typical day of meetings back
               to back, with clients and staff. But he needs to keep
               abreast of his stocks and the world news. He also
               finds a little time to unwind as he catches up with the
               latest sport updates. On the way home, he is already
               planning to spend some quality time with his loved
               ones and of course a little time for himself at the end of
               the day.


               Illustration: Multiple access to SyQic’s Yoonic IPTV
               service




72 | Go Global Directory 2010/11
Business Activities
                                                                                        Business Activities

a) Over-the-Top IPTV                                                b) Broadband TV (BBTV)
Telecommunication companies around the world are                    Expectations amongst users have grown and one
getting into the IPTV business to make their services               expects their favourite contents available anytime
more attractive. The YOONIC™ platform minimizes                     and anywhere. The YOONIC™ platform enables
buffering and SyQic’s content management services                   the delivery of broadcast quality video even with
ensure superior quality of service over public internet             broadband limitations. Delivered on peer-to-peer (P2P)
connections with minimal bandwidth.                                 streaming technology, YOONIC™ lightens server load
                                                                    and delivers content seamlessly and continuously
In designing IPTV that meets the needs of our                       throughout the chosen country and can also be
individual clients, SyQic considers Content Strategies,             delivered out of the country.
Business Model Structure, Technical Infrastructure
Requirements, Consumer Demands, Market Conditions,
Budget and Licensing and Regulatory Requirements.




Market Challenges & Demands
Telco’s, Broadcasters, Education Institution, Hospitality Industries and Businesses alike are embracing the Power of IPTV.
More and more of these entities are accepting the challenges that accompany this new and exciting venture.




                                                                                                           Go Global Directory 2010/11 | 73
SyQic’s end to end IPTV Ecosystem




               Advantages P2P CDN Technology
               Expectations amongst users have grown and one expects their favourite contents available anytime and anywhere. The
               YOONIC™ platform enables the delivery of broadcast quality video even with broadband limitations. Delivered on peer-
               to-peer (P2P) streaming technology, YOONIC™ lightens server load and delivers content seamlessly and continuously
               throughout the chosen country and can also be delivered out of the country.


               Advantage                                                         Speed To Market
               P2P CDN TECHNOLOGY                                                Most IPTV solutions take nine to twelve months to
               SYQIC’S PROPRIETARY YOONIC™ SOLUTION                              setup. Syqic is able to setup and manage an IPTV
               IS A P2P CDN IPTV PLATFORM THAT ENABLES                           service from start-to-end in just 8 weeks.Our Speed-To-
               SEAMLESS STREAMING.                                               Market advantage provides the competitive edge to our
                                                                                 clients.
               YOONIC™ is designed to work within the current
               infrastructure and Bandwidth, delivering Live and Vod             YOONICTM’S
               content over multiple devices.                                    P2P-CDN
                                                                                 Stream gets stronger with more concurrent users.



               Customized Experience
               User are demanding their favourite content to be
               accessible anytime, anywhere and with any device they
               choose. With SyQic’s end-to-end solution, we deliver
               customized experiences based on each and every
               supported device whether it be a OTT STB (Over-
               The-Top Set Top Box), PC (Personal Computer), IPad,
               Connected TV or Mobile Device.




74 | Go Global Directory 2010/11
Content Security                                         End To End IPTV Solutions
SyQic puts to rest the assumption that P2P networks      For success it takes more than just the platform.
are not safe having developed a robust secured system    It takes hands-on experience and proficiency to
that protect its content from piracy. SyQic’s YOONIC™    compete in the ever changing media world. The
proprietary DRM has been acclaimed and approved          discerning and sophisticated user expects the best,
by top movie studios. This enables the clients to take   and SyQic is equipped to provide. SyQic manages
advantage of the P2P network whilst protecting their     all hardware,firmware and software components and
content at the same time.                                customization,making it a unique proposition to the
                                                         individual client.


                                                         SyQic
                                                         is flexible to perform most types of
                                                         customization that the client requires,
                                                         faster and cheaper as we own the entire
                                                         end to end YOONIC™ IPTV technology
                                                         value chain.




Managed Services
In the competitive media industry, SyQic allows
for the clients to focus on what they do best which
is marketing, whilst SyQic takes care of building,
deployment and operation. Key benefits include:
•	 	 ptimal	level	of	professional	support	and	service	
   O
  without additional staff hiring by the cient.
•	 	 eduction	of	CAPEX	costs,including	traditional	
   R                                                     Success Stories
  service fees,hardware,technical support and            SYQIC SECURED ITS FIRST COMMERCIAL
  operations.                                            DEPLOYMENT OF THE YOONIC™ BROADBAND
•	 	 liminates	the	risk	of	making	a	large	CAPEX	
   E                                                     TV PLATFORM
  investment to accommodate unplanned business
  changes such as the increase in subscriber base or     In December 2008 when it entered into a collaboration
  ad-hock bandwidth requirements.                        agreement with TMNet Sdn Bhd, a subsidiary of
•	 	 ccommodate	adoption	of	new	business	
   A                                                     Telekom Malaysia, to operate its Broadband TV service
  oppourtunities due to reduction of initial start-up    under the brand name Hypp.TV
  cost.
                                                         To date Hypp.tv has over 30 Live and VOD channels.
WITH SYQIS’S                                             Hypp.tv has also delivered live events including the
Fully outsourced & managed model,                        Prime Minister’s Budget Speech, Manchester United’s
Our clients can expend its IPTV market & yet keep cost   Asian Tour during their visit to Malaysia and the launch
predictable and manageable.                              of TM’s High-Speed-Broad-Band.




                                                                                                Go Global Directory 2010/11 | 75
Contact Us




               SYQIC CAPITAL SDN BHD
               Kelvin Saw,
               Director of Marketing and Business Development
               11, Jalan Kartunis U1/47,
               Temasya Industrial Park,
               40150 Glenmarie Shah Alam,
               Selangor, Malaysia.

               Tel: +603-5569 1788

               Website: www.syqic.com

               Email: sales@syqic.com




76 | Go Global Directory 2010/11
Go Global Directory 2010/11

Polarizone Technologies Sdn Bhd




                        Go Global Directory 2010/11 | 77
The Company

               Polarizone Technologies is a rapidly growing wireless technological company with its Head Office at Kuala Lumpur,
               Malaysia. Polarizone specializes in market driven R&D in wireless communication to develop novel products and services
               across the ICT value chain. We are committed to provide mobility solutions based on innovative wireless platforms.


               Polarizone Technologies is a High Technology Electronic Protection Specialist providing cutting edge technology solutions
               to the military, homeland security and enterprise security customers. Polarizone has developed a ground breaking
               technology in Anti Jamming Wireless communication and Programmable IED protection jamming through rigorous R&D
               and has exciting plans to commercialize them in the global market. Polarizone envisages to be the most effective and
               trusted electronic protection technology provider against the threat of terrorism and asymmetric warfare.




               Products

               Polarizone has 4 streams of core products. These are;               Polarizone has received the following certificates and
               1) RCIED Wideband Jammer: Wireless communication                    awards.
                  jamming equipment including portable protection                  •	 	 warded	&	Filed	3	patents	under	World	Intellectual	
                                                                                      A
                  for vehicles and troops against IEDs (with                         Property Organization (WIPO) for Anti Jamming
                  crossover application to the commercial sector)                    technologies
                  and jamming equipment for prevention of enemy                    •	 	 st	company	in	Malaysia	to	receive	the	US	Air	Force	
                                                                                      1
                  communications, these provide the defence forces                   Grant for Anti Jamming Technology
                  of the world with the ability to protect their soldiers          •	 Best	in	R&D	award	by	MSC	Malaysia	APICTA	2009
                  and their equipment and enables those services to                •	 	 ost	Innovative	Company	by	Malaysia	Venture	
                                                                                      M
                  operate in an environment of relative protection                   Capital Association, 2009
                                                                                   •	 Best	in	Security	by	MSC	Malaysia	APICTA	2010	
               2) Anti Jamming Wireless Link: An Anti Jamming (Jam
                  Proof) wireless link which is able to support triple
                  play applications. This is a ground breaking invention
                  in anti jamming and is probably the most secure and
                  survivable wireless link in the market.


               3) Software Defined Radio: A test bench product
                  that enables testing of many types of wireless
                  communication using software defined radios


               4) Radar Threat Emitter: A training system that enables
                  military pilots to be adequately rained in radar
                  destruction (a vital precursor to sending in attack and
                  bomber aircraft)




78 | Go Global Directory 2010/11
Jampro: Wideband All-in-1 Jammer
JAMPRO is a programmable jamming system which provides a user friendly interface in selecting the frequency bands and
the jamming power. JAMPRO employs Software Radio technology to enable the generation of efficient jamming waveforms
which enhances the power efficiency of the jammer. Additionally, it offers a discrete control of the output power by using
innovative discrete power control module. The combination of digital signal generation and the discrete power control
enables a versatile jamming with flexibility in both jamming signal and jamming power control.

Features
•	 	 	 tal	jamming	of	all	frequency	from	20	-	500	Mhz	&	
   To
   other frequency bands
•	 Programmability	in	frequency	band
•	 User	selectable	window	for	communications
•	 Man	pack	&	vehicle	installation	kits
•	 Rugged	watertight	construction
•	 Dedicated	outputs	for	GSM	frequency	bands
•	 HF	/	VHF	/	UHF	/	Microwave	(Up	to	3	Ghz)




                                                                                        Jampro Man Pack
                                                                    Applications
                                                                    •	 GSM	Jamming
                                                                    •	 EDGE,	3G,	HSDPA	Jamming
                                                                    •	 IED/RCIED	Jamming
                                                                    •	 Tactical	Radio	Jamming
                        Jampro Gui                                  •	 Tetra	Jamming




                                                                                                          Go Global Directory 2010/11 | 79
Communications & EW                                        TRIATA-M09
               TRIATA - M09 is an innovative ECCM enables                 Anti-Jamming Radio
               battlefield communication system capable of
               withstanding all nown types of Jamming attacs.
               The TRIATA radio is an IP enable ANTI Jamming
               communication system which provides a high data
               rate of 2Mbps within a narrow spectrum. The high
               data rate offered by the radio enables TRIPPLE PLAY
               applications such as real time video, audio and high
               speed data transmission. The system supports HTTP,
               TCP/IP protocols and provides Ethernet, USB,and RS
               232c interfaces.


               TRIATA - M09 comes equipped with GPS receiver and
               an external GPS antenna. The Command & Control
               software does polling of the radios at every 1 second to
               geo-locate the radios and to update their positions in
               battlefield awareness map. This process is automated
               and provides the instantaneous position of the vehicle
               or manpack at any point in time.


               TRIATA - M09 is a Software Define Radio (SDR)                             TRITA-M09
               which enables the use of ECCM signals. The system
               configuration is a 2 in 2 out MIMO (2 transmit antennas
               and 2 receive antennas) and the jammer cancellation is
               achieved by an innovative Space Time Code. Being an
               SDR the system is future proof and system upgrades are
               done by uploading the new software.


               The anti jamming (ECCM) offered by TRIATA M9 is
               stronger than the conventional frequency hopping.
               Frequency Hopping radios fail under the follower
               jammer or predictive jammer attack. The TRIATA M9
                                                                                               GUI
               has proven to be resilient against the Barrage, Spot,
               Follower and Predictive Jammers.


               Key Features
               1.   Most resilient anti jamming (ECCM) waveform
               2.   Two transmit antenna, Two receive antenna
                    technique
               3.   Innovative Space Time Code for ECCM
               4.   IP enabled anti jamming system with 2 Mbps
                    throughput
               5.   Immune to follower, predictive, barrage and spot
                                                                                                 Man Pack
                    jamming
               6.   Able to transmit real-time audio, video and high-
                    speed data
               7.   Ethernet, USB,RS 232c interfaces
               8.   Built-in GPS modules with external antennas
               9.   Command & Control interface wth multilevel
                    authentication
               10. Customer specific encryption for COMSEC
                                                                                     Intelligent Terminal



80 | Go Global Directory 2010/11
SDR DESIGN BRNCH-SDB05
A highly versatile software defined radio based
platform for efficient design and fast prototyping of
modern wireless standards




Design,Simulation & Prototyping
Polarizone product line in broadband wireless design
offer modular solutions which provide baseband
and RF functionalities. These cost effective platforms
offer an end-to-end platform involving baseband
processing capability. These innovative solutions save
enormous time and money for teaching and research in
Broadband wireless communication systems.


Overview
SDR design bench (SDB05) is a flexible and
reconfigurable platform for teaching and research in
modern wireless communication system. The design
bench can be used as a versatile demonstration system
for teaching wireless communication.Additionally,
the design bench offers a cost effective platform for
research in modern wireless system susch as Software
Defined Radio,emerging standards such as WiFi,
WiMAX	and	so	on.


Highlight
SDB05 offers an all encompassing platform consisting
of a transmitting unit, receiving unit and the necessary
antennas. The system comes with all hardware and
software and other accessories such as power supplies
and antennas. It has a software based logic analyzer
for easy analysis of the baseband signals. The baseband
and RF sections are interfaced seamlessly to offer
programmability in both the section.


•	 Real	time	data	transmission
•	 Real	time	voice	and	video	transmission
•	 Baseband	+	ADC/DAC	+	RF	Transceiver	+	Antennas




                                                           Go Global Directory 2010/11 | 81
Products




               POLARIZONE TECHNOLOGIES SDN BHD
               (600204-U)
               G-2-10, Block G,
               Jalan 2, Ara Damansara,
               47301 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603-7842 8041
               Fax: +603-7842 8042

               Website: www.polarizone.com

               Email: info@polarizone.com




82 | Go Global Directory 2010/11
Go Global Directory 2010/11

       XYBASE	Sdn	Bhd




               Go Global Directory 2010/11 | 83
The Company

               XYBASE	is	a	systems	integrator,	IPR	developer	and	
               solutions provider. We have implemented a number
               of large IT projects and are known worldwide for
               our airport IT expertise. The company provides
               comprehensive, cost-effective and state-of-the-art
               solutions to clients, based on their businesses, without
                                                                          “XYBASE is always SENSITIVE towards technological
               prejudice on the technologies available.
                                                                             evolution and market needs , and our ability to
                                                                                            INNOVATE and
               Today,	XYBASE	is	in	a	position	to	offer	unique	products	
                                                                          REACT QUICKLY so as to strive for leadership position
               and services ranging from software, high-technology-
                                                                            is constantly a THRUST within the organisation.”
               based products and services to specialised industry
               expertise. Apart from providing highly-skilled expertise
               in	Information	Technology,	XYBASE	also	offers	
               specialised infrastructure-based solutions in accordance
               with	the	developments	in	the	world	today.	XYBASE	
               also invests in business research and development to
               create and develop new and enhanced products and
               technologies.




84 | Go Global Directory 2010/11
Our Philosophy                                             Partnering for the Future
The	business	of	XYBASE	is	all	about	bringing	people,	      We strongly believe that strategic partnership is the
ideas, skills, products and clients together to form a     best approach to getting things done. Our strategic
successful combination. We believe in the “Do it”          partnerships with leading IT providers are aimed to
philosophy where our team members are constantly           provide the best solutions for our customers. No matter
challenged to explore new technologies and                 how sophisticated the solution and technology can be,
methodologies to provide our customers with premium        interaction and understanding between people will
quality products and services.                             finally contribute towards success.


People are our most important asset, being in the          “We accept the challenge by responding with
service-oriented and intellectual property business.       innovation and creativity and pushing the limits”
XYBASE	expects	the	best	from	its	people,	where	
innovation, creativity and hard work represent the         Research and Development
culture. Developing a business proposition from a          As the Information and Technology Industry demands
simple idea is what distinguishes us most from our         a	high	degree	of	innovation	and	creativity,	XYBASE	
competitors. Ideas need to be explored, worked and         places strong emphasis on research and development.
tested on before turning it into a reality. Originating    Our focus is based on practical software applications to
from the IT background is what makes our business          integrating multiple technologies together.
perspective exciting and full of possibilities.
                                                           Our team of research engineers take great pride not
                                                           just in developing these products but also to build
                                                           themselves into a world-class high technology team.
                                                           All these efforts and strategy are further strengthened
                                                           by Malaysia’s focus into Research and Development,
                                                           especially into the areas of Information and Technology.
                                                           XYBASE	is	constantly	enhancing	its	products	and	
                                                           releasing new versions into the market. These efforts
                                                           come through our software council.




The advancements in technology and competitive
forces are two key reasons why businesses need
to be technologically driven. Strong IT skills and
knowledge	are	expected	out	of	our	team	and	XYBASE	
continuously builds specialised and repetitive skills,
be it technical or business. And this is what makes our    The software council is a deliberate program where
people commanding and valuable to our clients, the         industry experts, business developers, application
knowledge of both. More often than not, we prefer          business consultants and technical developers group
to remain neutral on our product selection. Quality        together on a regular basis to decide on:
and technical superiority are key criteria. In the final
analysis, the integration of technologies must make        •	 Application	systems’	contents
good business sense to our clients, which is what our      •	 Technological	platforms
business is all about.                                     •	 Methodology

The ability to meet our clients’ requirements and to       Through the software council, our R&D is steered
continually serve with the highest satisfaction level      according to a well-planned methodology to address
is	what	we	strive	for	in	XYBASE.	Through	the	years,	       the industry needs and concerns. We have been a
XYBASE	has	managed	to	build	a	wide	range	and	              great supporter of open source technologies and, have
depth of experience in the industry. But what is more      developed and implemented a number of systems using
important, is our team members’ desire to learn, get       open source technologies. We are still continuing with
better and do what seems difficult or impossible’. Our     exploring new open source technologies.
drive and commitment is again our difference.



                                                                                                 Go Global Directory 2010/11 | 85
Our Services

               XYBASE	today,	provides	our	clients	with	not	only	a	
               one-stop-centre for their IT needs, but also services
               that may complement their business strategies. A high
               value-added is our strength in our service offerings.
               Categorically, our service offerings are:


               •	 	 trategic	Systems	Planning,	Design,	Engineering	and	
                  S                                                         In	addition	to	the	service	offerings,	XYBASE	is	also	
                  Development                                               focused into providing our clients with solutions which
               •	 Systems	Integration	Management	and	Service                require specific and specialised skills in the areas of:
               •	 Testing	
               •	 Project	Management	                                       •	 High-End	Technologies
               •	 Quality	Assurance	and	Configuration	Management	           •	 Specialised	Application	Systems
               •	 Training	and	Transfer	of	Technology	                      •	 Infrastructure	Type	Technologies.
               •	 Maintenance	and	Support	Management
               •	 Helpdesk




               Our Products

               Through our concerted efforts in research and                XYBASE Message Broker
               development	XYBASE	offers	a	range	of	solutions	that	         The	XYBASE	Message	Broker	supports	our	systems	
               combines the latest technology with state-of-the-art         integration services. It is tailored for any business with
               operations	methods.	Our	airportXpert	suite	for	instance,	    heavy transactions traffic such as financial institutions.
               is poised to change the way airports of the future           The	XYBASE	Message	Broker	enables	data	from	
               operate. Our products are:                                   different systems to be sent to other systems. It features
                                                                            a multi-platform environment and makes integration
               •	 airportXpert                                              efficient and cost effective to implement.
               •	 XYBASE	Message	Broker




               airportXpert
               airportXpert	is	designed	to	integrate	both	operational	as	
               well as commercial information, encourage proactive
               management, increase profits, enhance efficiency and
               decision	making	and	planning.	Among	our	airportXpert	        Third Party Product
               suites:                                                      We also partner with key principals in providing 3rd
                                                                            party Products such as TechnologyOne.
               •	 XODB	- Operational Database
               •	 XMB	- Message Broker                                      TechnologyOne
               •	 XFlight	-	Flight Management System                        Our skills in developing and implementing many
               •	 XCommerce	- Commercial Management System                  bespoke accounting and finance based system have
               •	 XTMS	- Terminal Management System                         resulted in us acquiring the capability to implement
                                                                            accounting systems such as TechnologyOne Core
               We are now working on a new version of the                   Enterprise Suite. The TechnologyOne enterprise
               airportXpert	suite	which	will	be	released	into	the	          suite offers one solution with one interface and one
               market in the near future.                                   database, designed to drive innovation, improve
                                                                            operational efficiencies and introduce measurable
                                                                            process improvement.




86 | Go Global Directory 2010/11
Business Contact Us
                                            Activities




XYBASE SDN. BHD.
B-06-02, Block B, Plaza Glomac
No. 6 Jalan SS7/19, Kelana Jaya,
47301 Petaling Jaya,
Selangor, Malaysia.

Telephone: +603-7885 0003
Fax: +603-7885 0007

XYBASE Helpdesk:
Telephone: +603-7883 0105
Fax: +603-7883 0195

Website: www.xybase.com

Email: inquiries_my@xybase.com
       inquiries_intl@xybase.com




                                             Go Global Directory 2010/11 | 87
This page is intentionally left blank



88 | Go Global Directory 2010/11
Go Global Directory 2010/11

     globeOSS Sdn Bhd




               Go Global Directory 2010/11 | 89
Service Assurance Company
                      Enabling Service Providers to manage next generation multi-service
                      communications networks by generating network and transactional
                      information into business insights.




                Overview
                globeOSS is a privately-owned company established for the global OSS market. We provide the most advanced
                technologies for Mobile Broadband (MBB), Next Generation Networks (NGN), SS7/SigTran Signaling and IP Core Networks
                monitoring surveillance and analysis in the area of OSS Service Assurance. It has gained a strong reputation for high quality
                OSS solutions and services for the telecom operators.


                globeOSS designs and delivers OSS systems, services and software that drive next-generation communications networks.
                globeOSS uses its strength in OSS capability to create reliable, innovative and cost effective OSS Solutions and Services.
                globeOSS provides service assurance solutions deploying technologies such as 2G, 3G, LTE, IPTV, VoIP, IP Core networks,
                NGN and IMS. globeOSS’ team of highly skilled professionals is client-focused and results-driven. They have vast
                experience in OSS and an excellent record in delivering quality results.




               The Company




                globeOSS History
                Established in 2006, globeOSS designs and delivers                  Network data collection is an expensive and difficult
                OSS systems, services and software that drive next-                 task with little visibility from customer centric
                generation wireless communications networks.                        perspective. With globeOSS next generation collection
                                                                                    device and data analytics engine, Telco Operators can
                The mission of the Company is to provide solutions to               now have the richness of data collected in near real-
                operators who are moving from traditional telephony                 time.
                to new high speed IP based networks for OSS Service
                Assurance, turning network information into business
                insights.




90 | Go Global Directory 2010/11
globeOSS R&D Elements
Using passive probe technology to capture at high          across the networks. This enhanced intelligence enables
speed and analyze Telco transaction to provide             Telecom Operators to take a proactive approach to
intelligence of subscriber, services, terminal, location   customer assurance.
and network information for 2G, 3G, LTE, IPTV, VoIP, IP
Core networks, NGN and IMS.                                Providing proactive customer assurance using
                                                           enhanced correlated intelligence requires capturing
Extreme high performance data analysis for Telco           KPIs, customer and service in a single record! Often
networks with analytic and predictive function             IPDR, xDR and CDR does not contain KPI data.
Roaming Assurance using simulated SS7 messages
to provide visibility of partner network roaming           Most Telecom Operators uses mediated and/or billed
performance for SMS, Voice and Data Roaming.               data for churn prediction models and often missing the
                                                           negative elements of the customer experience. This is
Using correlated signaling and user data as the            because there are cases where an attempted call does
source for OSS network data provides a richer set          not even make it to the switch.
of information than switched data. Combining this
OSS information from various networks – Packet             It is the ability to capture and analyze successful and
Switch Core, Circuit Switch Core, NGN and IP Core          unsuccessful calls that provides the foundation for
– Customer Experience can be measured. At the same         measuring customer experience.
time, the troubleshooting by customer is made possible




                                                                                                  Go Global Directory 2010/11 | 91
Business Activities




               Turning Network and Transaction Data into Business Insights
               GlobeOSS	Data	Explorer	(GDX)	is	high	performance	         Organizing data
               centralized data models based on network and              The	GDX	brings	together	two	innovative	techniques	
               transaction information from the Telco network, turning   that help to speed up the whole investigative process:
               the information into business insights in the area of     On-Line Analytic Processing (OLAP) organizes data
               Roaming, 3G, IMS, LTE, NGN, Broadband etc.                from	the	GDX	into	a	multi-dimensional	database	-	a	
                                                                         cube that is easy to understand and navigate.
               High Quality Data
               High quality data is provided by our network probes       Packaged Analytics use the OLAP technology to build
               platform and business intelligence feeds. This system     modules based on best industry practices. Each module
               connects unobtrusively to the telecommunications          enables analysis of a particular service or network
               networks and can track and record full details of every   technology and includes relevant data enrichment,
               voice call or data transaction.                           data management, analysis views and measures. The
                                                                         visualizations produced by the modules can be used
               Storing data                                              immediately or further customized as necessary.
               The records are extracted, processed and stored in
               a centralized high performance data repository– the       The	GDX	Visual	is	highly	accessible,	with	an	intuitive,	
               GDX.	This	robust	and	scalable	Oracle	based	data	          web-based interface that lets users manipulate the data
               repository solution has been designed specifically        in any way they want, save the results for later reuse or
               for the management, correlation and storage               share them with colleagues in other departments via
               of huge volumes of usage records derived from             intranet web pages or Microsoft Excel Pivot Tables.
               communications networks.                                  enrichment, data management, analysis views and
                                                                         measures. The visualizations produced by the modules
                                                                         can be used immediately or further customized as
                                                                         necessary.




92 | Go Global Directory 2010/11
Managed Services
globeOSS Managed Services Center (gMSC) has been
established to provide flexible and cost-effective
outsourced services based on various ownership
models, tailored to the needs of each customer. Each
of our services are designed and executed in alignment
with the goals and operational needs of our customers.
It is designed to deliver rapid return on investment and
scale as you need.


gMSC is a central surveillance center serving customers
of network monitoring needs. It has been established
in 2005 offering our customers a blend of business and
technology expertise to help our customers achieve
their service assurance monitoring short-term and long-
term business needs. Our business has grown over the
last few years.


gMSC offers OSS (Operation Support System) solutions
as a managed service. It will enhance the value of your
network investment through 7x24x365 monitoring of
faults, performance and SLAs for Telco networks, IT
infrastructure and Mobile Operator Roaming Services.
gMSC utilizes carrier-class end-to-end solutions for OSS.


The solution will include fault management system,
performance management system, service quality
management system, SLA management, reporting,
dashboards and service desk solutions.




                                                            Go Global Directory 2010/11 | 93
Industry Focus

               Telecommunication	-	Mobile	Operators,	Fixed	Line	Operators,	NGN	/	Broadband	Operators	and	WIMAX	Operators.


               We provide the most advanced technologies for Mobile Broadband (MBB), Next Generation Networks (NGN), SS7 /
               SigTran Signaling, and IP Core Networks monitoring surveillance and analysis in the area of OSS Service Assurance.




               Contact Us




               GlobeOSS SDN BHD
               (724593-M)
               Level 1, The Podium, Wisma Synergy,
               72, Persiaran Jubli Perak,
               Seksyen 22
               40000 Shah Alam,
               Selangor, Malaysia

               Tel: +603-5198 0222
               Fax: +603-5102 6777

               Website: www.globeoss.com

               Email: sales@globeoss.com




94 | Go Global Directory 2010/11
Go Global Directory 2010/11

Commerce Dot Com Sdn Bhd




                    Go Global Directory 2010/11 | 95
The Company


               CDC Background
               Commerce Dot Com is a leading e-commerce service provider that offers solutions and technical know-how to the
               business-to-business (B2B) and Government-to-business (G2B) community using the latest expertise IT has to offer.


               CDC are the creators of Malaysia’s pioneering, and, the world’s first electronic procurement system implemented on a
               national scale; the ePerolehan. With a notable track record in managing the ePerolehan, CDC aspires to be the benchmark
               leader in Government and public sector electronic procurement.




               Business Activities

                CDC Offerings
                We offer an extensive, fully integrated and automated the entire sourcing, fulfilment, and payment process. Our solutions
                enable organizations and Government’s to optimize spending on goods & services, process & policy compliance that in
                return will improve efficiency at all level.




                                       Supplier Registration          Product Catalogue
                Corporate
                  Users
                                     Quotation                                 Purchase Order                        Inventory System



                                   Tender                                          Delivery Order



                                   Direct Purchase                                Invoice                             Financial System


                     Suppliers
                                        Electronic Auction                 Payment




                Industry Expertise
                At ePerolehan, we pride in our Personnel and Management possessing extensive industry experience and domain insight.
                We prioritize in constantly ensuring our eProcurement solutions are able to be customized according to each and every
                specific need, covering various industries from public and private sectors.




96 | Go Global Directory 2010/11
Flagship Project: ePerolehan
ePerolehan is an online procurement system that has transformed conventional procurement practice of over 2,500
government agencies in Malaysia since 2000. It enables business transactions between these Government agencies and
registered suppliers in a virtual and secure marketplace through streamlined processes. As a result, the Government’s
service delivery is increased to a higher level, along with the transparency and accountability of the public procurement
environment.


With the automation of the entire procurement cycle in ePerolehan, registered suppliers will also gain from the
opportunities of reaching broader base of buyers, coupled with lower operating costs, shorter turnaround time, additional
revenue and increased customer satisfaction. To date, over 2 million procurement transaction amounting up to MYR25
billion has gone through the ePerolehan system, accomplishing the nation’s aspiration to create a robust G2B interaction.


eP caters comprehensive procurement modes for the Government including Supplier Registration module:


                                  Central/
                                                          Direct
                                  Ministry
                                                         Purchase
                                  Contract




                                  Supplier
                                                                              Quotation
                                 Registration




                                                                               eBidding
                                                          Tender               (eReverse
                                                                                Auction)




Supplier Registration
•	 The	main	portal	that	allows	suppliers	to	register	with	the	Ministry	of	Finance
•	 	 	supplier	registration	system	that	encompasses	activities	such	as	signing	up	for	new	registration,	renewals,	supplier’s	
   A
   profile update and application for Bumiputera status


Central Contract
•	 	 or	procurement	involving	specific	goods	contracted	to	selected	suppliers	by	the	Ministry	of	Finance,	for	a	specific	time	frame
   F


Direct Purchase
•	 For	procurement	of	goods	and	services	with	value	amounting	to	MYR50,000


Quotation
•	 For	procurement	of	goods	and	services	valued	between	MYR50,000-MYR500,000


Tender
•	 For	procurement	of	goods	and	services	above	MYR500,000


eBidding
•	 A	procurement	mode	where	suppliers	compete	interactively	based	on	the	Electronic	Reverse	Auction	(ERA)	concept.




                                                                                                                 Go Global Directory 2010/11 | 97
Our Asset


                                Strong Execution          •	Robust	change	management	implementation
                                                          •	Extensive	Change	Management	workforce

                                Client Relationship       •	Compelling	customer	value	proposition
                                                          •	Distinct	culture	of	high	customer	satisfaction

                                Industry Expertise        •	Proven	Industry/domain	depth	and	expertise
                                                          •	Knowledge	of	public	and	private	sector	industry
                                                          •	Proven	implementation	to	more	than	2,500	Government	offices

                                Technology Know-How       •	Scalable	and	innovative	technology	platform
                                                          •	Adopts	latest	encryption	technology
                                                          •	Localised	Customisation	and	Integration

                                Value-Added Services      •	Extensive	nationwide	service	centres
                                                          •	24	hour	dedicated	customer	call	centre
                                                          •	Effective	training	program	for	specific	customers
                                                          •	Enhanced	Customer	Relationship	Management




               Our Achievements

               •	 	 ioneers	in	electronic	procurement	service	in	
                  P
                   Malaysia
               •	 	 dvocating	ICT	adoption	in	Government	
                  A
                   administration
               •	 	 hampioning	Open	Source	technology	in	
                  C
                   eGovernment
               •	 	 rastic	increase	of	eP	usage	through	the	Malaysian	
                  D
                   Governments intervention – 98% of all Government
                   Agencies are eP Enabled
               •	 	 eduction	in	turnaround	procurement	time	–	
                  R
                   average payment period upon delivery is now less
                   than 14 days
               •	 Faster	online	supplier	registration
               •	 	 ver	100,000	ePerolehan	registered	suppliers	
                  O
                   nationwide




98 | Go Global Directory 2010/11
Value Added Business Activities
                                                                         Product and Services

In order to facilitate the smooth adoption of ePerolehan       Tender2U - A Tender Notification System
by Government agencies and suppliers alike,                    For Suppliers
Commerce Dot Com Sdn Bhd provides ePerolehan                   Tender2u is a quotation and tender notification system
users with core enablement products as well as                 for subscribed suppliers that send notifications via
products which gives added value to the ePerolehan             short message service (SMS), facsimile, email and/or
community.                                                     a Tender2u account. Currently, sources for quotations
                                                               and tender information come from the Federal
ePerolehan Centre                                              Government, state government, local authorities,
The eP Centre is a ‘one stop centre’ made to increase          statutory bodies and private companies.
the quality of services and aid Government Agencies as
well as eP registered suppliers in using the ePerolehan        ePerolehan Direktori – An Annual
system. It also help simplify dealings between suppliers       Publication Directory
and the Government through the free consultation               The ePerolehan Directory is an electronic annual
services. Today, there are 11 eP Centres nationwide.           directory guide that is distributed to all government
                                                               agencies nationwide. The ePerolehan Directory
ePerolehan Access Medium                                       is an effective business advertising tool that lists
ePerolehan is the official market place for Government         all ePerolehan-enabled suppliers. It also provides
agencies and suppliers. It is secure, reliable and safe        government users with an easy-to-use electronic
due to the use of public key cryptography and digital          catalogue that makes it easier to search for products
signature technology. Confidentiality is assured at            and services.
all times where all transactions are conducted in the
strictest confidence within a trusted environment.             It gives suppliers the opportunity to promote and
All access to ePerolehan uses the ePerolehan Access            expand their business activities with the government,
Medium which is a digital certificate to prevent               allowing them to stay competitive in an e-commerce
unauthorized access. It provides the highest level of          environment.
trust and security for electronic transactions over the
Internet.


eCAT version 2.0 - Online Catalogue System
eCAT is an electronic catalogue solution for suppliers to
facilitate the marketing of their products and services to
government agencies. It complements marketing efforts
via online catalogues making it easier for government
agencies to browse through their products. Suppliers
can upload and update their products and services
specifications and price structures easily.




                                                                                                        Go Global Directory 2010/11 | 99
Value Added Product and Services
               Corporate Profile

               •	 Date	Established: June 1999                            •	 No.	of	employees: 250
               •	 Paid	up	capital: MYR (Malaysian Ringgit) 40,000,001    •	 11	ePerolehan	service	centres	nationwide
               •	 Shareholders: Puncak Semangat Sdn Bhd (81%),           •	 Professional	24/7	call-centre	services
                                Puncak Semangat Technology Sdn Bhd       •	 Over	11	years	experience	in	e-Commerce	solutions
                                (19%), Special share of MYR (Malaysian   •	 	 warded	by	the	Government	of	Malaysia	to	develop	
                                                                            A
                                Ringgit) 1.00 by MOF Inc.                   ePerolehan




               Value Added Product and Services
               Contact Us



               COMMERCE DOT COM SDN BHD
               Tingkat 2, Wisma Amtek,
               No 15, Jalan Tandang,
               46050 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603-7985 7700
               Fax: +603-7985 7800

               Website: www.commercedc.com.my

               Contact person: Muallif Shahrel
               Email: muallif@commercedc.com.my




100 | Go Global Directory 2010/11
Go Global Directory 2010/11

  EssentialBiz Sdn Bhd




              Go Global Directory 2010/11 | 101
With the advent of high-speed, high-traffic digital channels such as the Internet and mobile networks, there is a growing
               need for organizations to address the issue where all their digital information converge.


               Founded in 2000, EssentialBiz Sdn Bhd was established with the purpose of developing digital convergence solutions
               for businesses to communicate with their employees, partners and customers. EssentialBiz develops Web and mobile
               applications so that companies are free to concentrate on their core capabilities rather than on their Internet infrastructure.


               In other words, EssentialBiz allows you the freedom to concentrate on what’s really important – your business.
               We work side by side with our clients - building a strategic partnership by defining their business needs, envisioning their
               solutions, designing and implementing their systems and ensuring smooth, seamless transference of technology.


               Indeed, EssentialBiz brings speed, simplicity and skill. Speed because we build solutions incorporating best practices for
               the Internet industry. Simplicity because we take care of our customers’ technical infrastructure complexities, allowing
               them to focus on their core business. Skill because EssentialBiz is focused only on the software industry and possesses in-
               depth industry expertise.




               The Company

               EssentialBiz’s areas of specialty include the                         Mobile Solutions and Services
               skilful application of Internet technologies and                      When it comes to web services, the focus is on
               implementations of projects involving next-generation                 componentized software that can be published once
               mobile services.                                                      and be accessed millions of times by thousands of
                                                                                     users on multiple devices. Analysts predict that in the
               EssentialBiz employs today’s state of the art                         near future consumers and enterprises will demand
               development tools that allow developers, IT                           access to these web services on more devices, such
               professionals, and business managers to easily build                  as smartphones and mobile tablets. Industry analysts
               dynamic Web and Mobile applications / services that                   estimate that the number of users accessing the Internet
               span applications and platforms over the Internet, for                over wireless links will outgrow those using personal
               their respective organizations.                                       computers. The message is clear: enterprises that want
                                                                                     to stay on top of their game need to provide wireless
               Internet / Intranet Application Development                           channels to their customers.
               The Internet constantly changes the way in which
               applications and services are provided. In the current                EssentialBiz provides expertise in implementing
               stage, opportunities abound, fueling a scurry of                      wireless data services, systems and software enabling
               creative brainstorming and strategic planning. As a                   people to use mobile devices for wireless data
               result, many businesses will need to develop custom                   communications and real-time information. We design,
               software solutions that cater to those ideas and facilitate           develop and support complete wireless systems for
               scalability and customization as strategies continue to               enterprises seeking to make data available to their
               evolve.                                                               mobile workers or consumers. Our capabilities include
                                                                                     mobile development expertise, maintenance and
               With an expert staff that is fully qualified to manage                deployment of mobile services.
               and implement all phases of a custom development
               lifecycle using proven methodologies, techniques and
               tools, EssentialBiz delivers successfully no matter how
               challenging the endeavor.




102 | Go Global Directory 2010/11
Business Activities
                                                                                       Business Activities

EssentialBiz can help you build, buy, manage and use               Application Service Provider
ICT to provide solutions that ensure your business                 Our experience in hosting, support, maintenance, and
success. Our services encompass the complete system                enhancements of applications allows our clients to
design, development and implementation cycle. While                focus resources on their core business while we support
EssentialBiz’s core competencies are continually                   their information systems. Our strategic alliances
evolving, they span a range that includes the following:           with best-of-breed partners and ISPs (Independent
                                                                   Service Providers) allow clients on-line access to latest
Custom Application Development                                     technology solutions at reasonable costs.
Our core competencies, understanding of business
issues in key industries, proven methodologies and                 EssentialBiz’s latest reference project can be found
expertise in emerging technologies provide our clients             at www.rseven.com, which itself is integrated to
with on-time, cost effective and cutting edge solutions.           salesforce.com.

Our experienced staff uses rapid application
development methodologies, de facto simulation
toolkits, and industry proven framewoks to shorten the
development cycle.



Rseven Architecture




Rseven is one of the brainchild application from EssentialBiz, which is a mobile backup & sync solution




                                                                                                          Go Global Directory 2010/11 | 103
Industry Focus

               Mobile and wireless services, ICT




               Contact Us




               ESSENTIALBIZ SDN BHD
               (508954-M)
               A-1-8 Setiawangsa Business Suites
               Setiawangsa,
               54200 Kuala Lumpur, Malaysia

               Tel: +603-4251 0500

               Website: essentialbiz.com.my

               Contact person: Azlan Shah
               Email: azlanshah@essentialbiz.com.my




104 | Go Global Directory 2010/11
Go Global Directory 2010/11

ItraMAS Corporation Sdn Bhd




                   Go Global Directory 2010/11 | 105
The Company

               About Us
               ItraMAS Corporation Sdn Bhd was founded in 1999. Its
               core business then was as an Intelligent Transportation
               System (ITS) solutions provider.


               In addition, the group diversified its business emphasis
               to the design & manufacturing of unique & innovative
               LED-based products in the traffic, media, architectural
               lighting, general lighting, public lighting and
               automotive sectors targeting the local & global markets.




               Corporate Values                                           Creativity and Innovation
               Dynamism                                                   •	 To	challenge	paradigms
               •	 	 o	be	flexible,	adaptable	&	timely	in	dealing	with	
                  T                                                       •	 To	create	solutions	and	ideas
                  changes                                                 •	 To	strive	for	continuous	improvement
               •	 	 o	have	the	ability	to	adjust	work	priorities	while	
                  T                                                       •	 To	be	receptive	and	supportive	to	change
                  maintaining high productivity and efficiency
               •	 	 o	be	committed	to	our	work	and	to	the	continual	
                  T                                                       Teamwork
                  enhancement of knowledge and skills                     •	 	 o	maintain	good	interpersonal	relationships
                                                                             T
                                                                          •	 	 o	adopt	open	communications	and	sharing	of	ideas	
                                                                             T
               Integrity                                                    and knowledge
               •	 	 o	maintain	a	high	level	of	professionalism	in	our	
                  T                                                       •	 To	balance	work	and	quality	of	life
                  business dealings
               •	 To	adopt	fairness	and	consistency
               •	 To	deliver	as	promised
               •	 To	respect	and	maintain	confidentiality




106 | Go Global Directory 2010/11
Business Activities
                                                                                       Business Activities

Intelligent Transportation System (ITS)
Integration of electronics, communication and information system to improve the efficiency of safety of road transportation.


Security and Surveillance System
A robust system that enables security operators to                 actions to accelerate response time. i.tac Command &
detect, react, and analyse the security and safety                 Control Centre software for Security & Surveillance is
threats. It provides seamless integration to multi-vendor          an intelligent integrated control central software that
devices and disparate system across the enterprise                 allows customer to manage all their security systems
platform to provide a holistic view of the situation. The          such as CCTVs, door access etc via an single intuitive
system gathers and correlates information from                     graphical user interface.
various devices which then coordinates the response




LED Lighting
Total LED Lighting Solutions
Our lighting division specializes in the design;                   OEM/ODM manufacturing services for many other
manufacturing and marketing of modern LED based                    global brands spanning the markets in North America,
lighting solutions to meet customers’ needs. Our                   Europe, the Middle East and Australia.
lighting products include indoor and outdoor systems
that embody design and innovation which raise the                  With the commitment and achievement of ISO
standard of modern lighting technology.                            9001:2000/ISO 14001:2004 Quality Management
                                                                   System Standards, we will continue to produce high
Our LED lighting products are marketed under the                   quality and innovative products and continue to invest
leading brand of Q-RAY™ globally. The recognition of               in modern technologies to bring effective lighting
innovation, quality and timely delivery of our products            solutions to our worldwide customers.
has earned us the opportunity to provide




                                                                                                         Go Global Directory 2010/11 | 107
New Era in Lighting Industry
               Light Emitting Diode (LED) is a small, technologically advanced device that generates light by passing current through
               layers of a semi-conductor material housed in a chip. Touted as a new energy-saving light source that will one day replace
               conventional light source, LED represents the dawning of a new age in the lighting industry.
               Unlike conventional light sources, LEDs are solid-state lighting devices that do not utilize filaments, gas or mercury to
               produce light, thereby eliminating traditional lighting challenges such as costly energy consumption, troublesome periodic
               maintenance, unpleasant heat & glare; damaging ultra violet radiations and limited color control.


               Worldwide trend towards LED Technology
               •	 	 S:	Regulated	LED	lighting	Applications	facilitated	by	Dept	of	Energy	(DOE).	Congress	approved	USD	100	million	to	
                  U
                  encourage LED adoption from 2008 to 2012.
               •	 Australia:	Banned	usage	of	inefficient	light	source.
               •	 China:	7	LED	cities	declared.
               •	 European	Union	:	Banning	of	Incandescent	light	bulbs	starting	Year	2010.
               •	 	 thers:	Clinton	Initiative	include	Bangkok,	Beijing,	Berlin,	Bogota,	Buenos	Aires,	Cairo,	Caracas,	Chicago,	Delhi,	
                  O
                  Dhaka, Hanoi, Hong Kong, Houston, Istanbul, Jakarta, Johannesburg, Karachi, Lagos, Lima, London, Los Angeles,
                  Madrid, Manila, Melbourne, Mexico City, Moscow, Mumbai, New York, Paris, Philadelphia, Rio de Janeiro, Rome, Sao
                  Paulo, Seoul, Shanghai, Sydney, Toronto, Tokyo, & Warsaw




               Contact Us




               ITRAMAS CORPORATION SDN BHD
               No.1, Jalan PJU 8/5A,
               Damansara Perdana
               47820 Petaling Jaya,
               Selangor, Malaysia

               Tel: +603-7727 0979
               Fax: +603-7727 4979

               Website: www.itramas.com

               E-mail: customerservice@itramas.com




108 | Go Global Directory 2010/11
Go Global Directory 2010/11

Pentasoft Malaysia Sdn Bhd




                 Go Global Directory 2010/11 | 109
The Company




               Pentasoft is a Total Insurance Solution Provider           Our system is used by reputable customers; among
               focusing on Insurance (Traditional) and Takaful            them are AVIVA NDB, SABB Takaful (member HSBC
               (Islamic Insurance) industry only.                         Group), MCIS Zurich, Legal and General, Tokio
                                                                          Marine, etc.
               Pentasoft offers a single end-to-end Insurance and
               Takaful Solution that covers all lines of business:        Our customers are in Malaysia, South East Asia,
               Individual Life, Group Life and Investment Linked          Middle East, Africa, Sri Lanka and Pakistan. Our
               for Insurance, Family and General for Takaful. It          business is to assist Insurance and Takaful companies to
               spans across functions like illustration, quotation, new   achieve transformational growth through Operational
               business, policy servicing, claims, agency management,     Excellence and Innovation.
               commission and benefits, accounting, and services.




110 | Go Global Directory 2010/11
Our Quality Assurance
Pentasoft, an MSC Malaysia Status company, is certified
with IT industry’s well recognized Carnegie Melon
USA, CMMI Level 5 for software development. In year
2006, there were only about 350 companies in the
world who have secured Level 5.


To substantiate our commitment to excel in customer
service, Pentasoft is certified with ISO 20000 which
is the most recognized certification for IT Service
Management. In year 2009, there were only about
450 companies in the world that have achieved the
certification.
Pentasoft is a member of OMG (Object Management
Group) and shall be an ACORD member by year
2010. OMG is an international not for profit computer
industry standards consortium. ACORD is a global non-
profit standards development organization serving the
insurance and related financial services industry.


The above certifications enshrine Pentasoft’s culture to
seek for continuous improvement and to be a strong
proponent for quality and standards. With these world
class operations we are geared to serve you with the
best.




Our People
Because Pentasoft focuses only in Insurance and
Takaful, our members have great depth in knowledge
and understanding of the industry. Our people employs
winning combination of technical and industry
knowledge acquired through the many years of
experience, research and teamwork.


Our Key Partners:




                                                           Go Global Directory 2010/11 | 111
Business Activities

               By leveraging on our technology solutions and expertise, insurance companies are achieving full
               potential by:
               •	 Going	to	market	with	new	products faster;
               •	 Tailoring	simple insurance products for bancassurance;
               •	 	 acilitating	customers	to	buy insurance anytime anywhere;
                  F
               •	 	 ystem-wide	efficiencies	for	seamless	delivery	of	products	and	services
                  S
               •	 Optimizing	pricing	and	profitability
               •	 Automating	knowledge	processes
               •	 	 otivate	channels by giving them commission as soon as premiums are received;
                  M
               •	 	 etaining	valuable	customers	by	being	customer oriented
                  R


               Pentasoft IT solutions are functionally rich and user-friendly. Our products can be structured
               across:
               •	 	 ll	lines	of	business: Life (Individual, Group), General (Motor, Fire, Home, Personal Accident, Medical/Hospital, Marine,
                  A
                  etc.), Takaful (Family, General); and spans,
               •	 	 ll	business	processes/functions: Quotations, Illustrations, Underwriting, Policy Issuance, Policy Administration, Claims,
                  A
                  Premium Accounting, Reinsurance; with,
               •	 	 ultiple	Channel	Management:	Agency, Bancassurance, Broker, Direct, Credit, Retail, Corporate; with,
                  M
               •	 	 ailored	Compensation and benefits, for staff, intermediaries and other producers, leaders; offering a,
                  T
               •	 	 ide	range	of	products (Individual or Group Plans, Personal Lines, Property & Casualty, Traditional Ordinary Life, Unit
                	W
                  Linked, Universal Life, Annuities/Pensions, Takaful etc.); supported with,
               •	 	 lexible	parameterized	product	set	up which enables fast and easy product configuration for launch, multiple options
                  F
                  for easy product innovations, customized compensation schemes, choice of currencies and premium discounts. These
                  are complemented with,
               •	 	 utomated	and	straight	through	business	processes that allows on-the-spot automated underwriting and acceptance,
                  A
                  through policy issuance and policy delivery.
               •	 Customer	Oriented: customizable to meet customers’ needs and wants
               •	 Process	Driven	Systems: all functional activities are seamlessly modeled into the end-to-end process
               •	 Designed	the	way	people	work	under	real	scenarios




112 | Go Global Directory 2010/11
Our Insurance Solution Framework : PentaISF




List of Products




                                              Go Global Directory 2010/11 | 113
Industry Focus

               Insurance (Traditional) and Takaful (Islamic Insurance)




               Contact Us




               PENTASOFT MALAYSIA SDN BHD
               (457050-A)
               Suite 3A02, Menara PJ,
               AMCORP Trade Centre,
               No.18, Jalan Persiaran Barat,
               46050 Petaling Jaya,
               Selangor, Malaysia.

               Tel: +603-7955 3043 / +603-7620 3043
               Fax: +603-7957 1187

               Website: www.pentasoft.com.my

               Contact Person
               Ms Saraswathy
               Email: saras@pentasoft.com.my




114 | Go Global Directory 2010/11
Go Global Directory 2010/11

Century Software (M) Sdn Bhd (CSM)




                          Go Global Directory 2010/11 | 115
The Company

               Century Software (M) Sdn Bhd (CSM) was incorporated     made software. CFg and CFc is complete suite of
               under the Malaysia Company Act 1965 as a private        financial management software made up of more than
               limited company on 3rd September 1997.                  25 modules. The solution was specially designed and
                                                                       developed to cater all business requirements and user
               CSM is a one hundred percent (100%) Malaysian           sizes particularly in the Government (Public Sector) and
               owned company holds MSC Malaysia status (obtained       Commercial Sector.
               in 17 August 2006) with branch / affiliate offices in
               Cambodia, Thailand, Singapore, Zambia, Indonesia and    The integrated financial management software is a
               US (Atlanta).                                           fully WEB based and built using the latest WEB 2
                                                                       technology.	The	software	provides	flexibility	to	run	on	
               CSM is principally involved in the design,              all popular platforms such as Windows, UNIX, Linux
               development, implementation and marketing of            and Mac operating systems and also supports multiple
               financial and related software.                         databases including PostgresSQL from proprietary to
                                                                       open source database.
               Century Software entire business operations that
               includes system design, development, installation,      Century Software possesses a team of over 100
               implementation, maintenance and support are currently   well-qualified and experienced professionals from
               certified by ISO 9001:2008.                             various industries, backgrounds and expertise. Our
                                                                       project managers and other key delivery personnel
               Century Software main products, Century Financial       are PRINCE2 Project Management certified while
               Government (CFg) and Century Financial Commercial       our consultants (implementer’s) are mostly qualified
               (CFc) are one hundred (100%) percent Malaysian          accountants.




                                                                       Mission
                                                                       We pledge to devote our expertise towards excellence
                                                                       in creating competitive advantage for our customers by
                                                                       offering The Financial Management Solution of Choice.


                                                                       Vision
                                                                       To be the Market Leader in providing the next
                                                                       generation Financial Management Solution




116 | Go Global Directory 2010/11
Business Activities
                                                                                        Business Activities

Value Added Services
It is a policy of Century Software to strategically form smart partnerships with our customers to provide valued-added
services such as:

i.     Project Management Systems Implementation                    v.   Training
ii.    Custom Design & Software Development                         vi. Business Performance Improvement Advisory
iii. System Maintenance & Support                                   vii. Support and Helpdesk
iv. System Integration                                                   Research and Development


Products - Software Solutions for Your Business
Integrated Century Financials, Century iPurchasing, Century Business Performance Management, Century Local Council,
Century Retail, Century Distribution, Century Analytical and Century Payroll Portal solutions.




List of Century Software Federal Statutory Body Customers:
Prime Minister’s Department                                         Ministry of Federal Territories
•	 Penang	Regional	Development	Authority                            •	 Labuan	Corporation
•	 Human	Rights	Commission	of	Malaysia                              Ministry of Youth and Sports
                                                                    •	 National	Sports	Council
Ministry of Human Resource
•	 National	Skills	Development	Fund                                 Ministry of Transport
•	 Social	Security	Organisation                                     •	 Railway	Asset	Corporation
                                                                    •	 Port	Kelang	Authority
Ministry of Finance                                                 •	 Bintulu	Port	Authority
•	 Langkawi	Development	Authority                                   •	 Penang	Port	Authority
•	 Inland	Revenue	Board                                             •	 Johor	Port	Authority
•	 Retirement	Fund	Incorporated                                     •	 Kuantan	Port	Authority	
                                                                    •	 Malaysian	Institute	of	Road	Safety	Research
Ministry of Agriculture and Agro-Based Industry
•	 	 alaysia	Agriculture	Research	and	Development	
   M                                                                Ministry of Higher Education
      Institute                                                     •	 Universiti	Malaysia	Sabah
•	 Kemubu	Agriculture	Development	Institute                         •	 Universiti	Tun	Hussien	Onn	Malaysia
•	 Fisheries	Development	Authority	of	Malaysia                      •	 Universiti	Putra	Malaysia,	Serdang
•	 Farmers	Organisation	Authority	Malaysia                          •	 Universiti	Putra	Malaysia,	Bintulu
•	 Muda	Agriculture	Development	Authority                           •	 Universiti	Malaysia	Terengganu
•	 Malaysian	Pineapple	Industry	Board                               •	 National	Higher	Education	Fund




                                                                                                            Go Global Directory 2010/11 | 117
•	 National	Accreditation	Board                     •	 Malaysia	External	Trade	Development	Corporation
               •	 Universiti	Malaya	Medical	Centre                 •	 Malaysian	Industrial	Development	Authority
               •	 Universiti	of	Malaya
               •	 National	Defence	University	of	Malaysia          Ministry of Plantation Industries and Commodities
               •	 Universiti	of	Malaysia	Kelantan                  •	 National	Kenaf	and	Tobacco	Board
               •	 Universiti	Sultan	Zainal	Abidin                  •	 Malaysian	Cocoa	Board
               •	 Malaysia	Qualification	Agency                    •	 Malaysian	Palm	Oil	Board
                                                                   •	 Malaysian	Pepper	Board
               Ministry of Women, Family and Community             •	 Malaysian	Pineapple	Industry	Board
               Development
               •	 	 ational	Population	and	Family	Development	
                  N                                                Ministry of Entrepreneur Cooperative Development
                  Board                                            •	 Co-Operative	College	of	Malaysia
                                                                   •	 Malaysia	Co-Operative	Societies
               Ministry of Domestic, Trade, Cooperative and
               Consumerisme                                        Ministry of Science, Technology and Information
               •	 Intellectual	Property	Corporation	of	Malaysia    •	 Academy	of	Science	Malaysia
               •	 Companies	Commission	of	Malaysia
                                                                   Ministry of Health
               Ministry of Rural and Regional Development          •	 Malaysian	Health	Promotion	Board
               •	 South	East	Johor	Development	Authority
               •	 South	Kelantan	Development	Authority             Ministry of Housing and Government
                                                                   •	 Solid	Waste	Management	and	Public	Cleansing	
               Ministry of Information Communication and Culture   Corporation
               •	 Board	of	Trustees	National	Art	Gallery
               •	 Malaysia	Handicraft	Development	Corporation      Ministry of Energy, Green Technology and Water
               •	 National	Academy	of	Arts,	Culture	and	Heritage   •	 National	Water	Services	Commission
                                                                   •	 Energy	Commission	
               Ministry of International Trade and Industry
               •	 Malaysia	Productivity	Corporation



               Contact Us




               CENTURY SOFTWARE (M) SDN BHD
               (45590-U)
               C-17-07, Level 7, Block C,
               3 Two Square, 2 Jalan 19/1,
               46300 Petaling Jaya,
               Selangor, Malaysia.

               Tel: +603-79627888
               Fax: +603-79627800

               Website: www.centurysoftware.com.my

               E-mail: info@centurysoftware.com.my




118 | Go Global Directory 2010/11
Go Global Directory 2010/11

Arahe Solutions Sdn Bhd




               Go Global Directory 2010/11 | 119
The Company


               Our Core Values
               We are in the business of maximizing the value of the customers we serve. We believe
               that only when our customers win,we win. And we do so by focusing on delivering
               faster, better, and smarter solutions for our customers.

               Our Corporate Background                                    The Facado platform:
               Arahe is the leading Web Acceleration Systems and           •	 	 xtends	Web	browsers	with	the	intelligence	and	
                                                                              E
               Rich Internet Application ( RIA ) solutions specialist.        speed of a desktop application
               Designed to meet new customer focus in business             •	 	 llows	applications	to	be	built	that	are	truly	device	
                                                                              A
               strategy	of	enterprises,	our	flagship	products	have	been	      independent
               proven to be reliable and robust business solution that     •	 	 akes	it	easy	and	fast	to	deploy	user	interfaces	for	
                                                                              M
               deliver compelling business results to our customers –         Web applications
               which include some of the biggest names around.
                                                                           It provides significant return in investment to the
               Sitecelerate                                                corporation, advantages to developers who are creating
               For both public websites and critical enterprises web       and deploying Web-based enterprise applications and a
               applications, speed and application responsiveness          better experience for the end user.
               can make or break you. Slow sites drive users to the
               competition and sluggish productivity. Adding capacity      Infosmart
               and improving performance is critical, but IT expenses      Information Workspace for Enterprise
               require careful consideration. Sitecelerate optimizes       The InfoSmart is built on Facado technology, leveraging
               and accelerates images and text for servers delivering      on the next generation of RIA platform and current
               Web sites and Web Applications. SiteCelerate speeds         IT technologies. InfoSmart provides an advanced
               delivery of your Web content 2 to 10 times – to every       base for you to rapidly deliver Rich Internet Business
               user, on every connection speed, from any device. In        Applications (RIBA) that are robust, scalable, feature-
               addition, SiteCelerate adds scalability, improves site      rich and with true Graphics User Interface ( GUI )
               performance, and provides an excellent experience to        ease-of use.
               Web site visitors.
                                                                           The InfoSmart not only increases the performance,
               Netcelerate                                                 usability and productivity of the company, it also
               NetCelerate, the next generation Web Cache System,          reduces the cost of entire network infrastructure.
               is an ideal solution for content acceleration today that    The reason that we could archive this was due to the
               grows into the enterprise Content Delivery Network          massive reductions on server interactions. Therefore,
               of tomorrow. NetCelerate accelerates all Web content        customer service organization with the InfoSmart will
               traffic on a network, delivering files, Web pages,          enjoy the result of increasing their Return of Investment
               and application data 2 – 10 time faster. NetCelerate        ( ROI ) by increasing productivity and reducing cost at
               enables you to cost-effectively add scalability, improve    the same time.
               performance, and provide consistent quality to all
               users, wheather they sit on your LAN, telework from         Infocase
               home, or dial in from the road.                             An effective and automated Intergrated Inquiry and
                                                                           Complaints Management System (ICMS) is an essential
               Facado                                                      part of Customer Service quality. The ICMS, built on
               Enterprise and software vendors looking to deliver          Facado technology, provides automated, is a web-based
               complex, interactive business applications over the         tools for registering, managing and reporting on inquiry
               Web are faced with many challanges and obstacles,           and complaints, event details, investigational follow-
               given current technology.                                   ups and resolution. This is based on an automated web-
                                                                           based	workflow	and	assignment	system.	
               Facado Platform is a thin, smart client that allows for
               the creation and deployment of dynamic user interfaces
               for Web-based enterprise applications and delivers the
               client-side user interface solutions for the emerging
               Web Services computing model.



120 | Go Global Directory 2010/11
Business Activities
                                                                              Business Activities

And also we worked with Malaysia’s                        Enabling 20,000 Insurance Agents
Employees Provident Fund ( EPF ) to improve its           Nationwide
customer service over the web.                            eCover
                                                          Users were unable to use the web-based motor
“We are facing speed and performance challenges           e-Cover Note Application due to server & bandwidth
with our Employee Provident Fund (EPF) Portal and our     overload and slow speed. With our web acceleration
i-Account System.. we engaged arahE to do a trial using   technology, we were able to increase user access speed
their web-acceleration technology, SiteCelerate... we     by 100-200% and reduce bandwidth utilization by
drove down download times to less than 10 secs on         65% which amounts to a estimated savings for MYR
average and improve performance by more than 300%.        (Malaysian Ringgit) 500,000 per year for the customer.
Amazingly, we were also able to reduce Bandwidth use      The application can now take up to 4,000 concurrent
by 80% and improve server scalability of the i-Account    users easily.
system by 40 times.”
                                                          Speeding up a Slow Enterprise Portal
Boosting the Air Waves                                    DiGi Telecommunication
The Media Prima group of companies (TV3, 8TV,             Pages of the portal cannot even download during peak
NTV7, FlyFM, HotFM, TV9)                                  hours when traffic is high. Many remote branches
Facing tremendous bandwidth utilization issues,           including customer service centers faced problems in
this customer’s web servers were also stretched with      using the portal and this impacted the ROI expected
between 3 to 3.5 million hits per day. The graphically-   of the portal. With SiteCelerate, we were able to
rich content becomes painfully difficult for customers    significantly improve the performance of the enterprise
to access. With SiteCelerate installed, we reduced        portal hosted in Europe. The average speed was
bandwidth utilization by more than 40% and improved       sigficantly improved from 40 seconds down to 1-2
web server capacity by more than 50%. More                seconds. We also saved bandwidth on the WAN and
importantly, their customers can now access even          VPN connection and allow other critical applications
the heaviest and most graphic-intensive web site with     to run.
GPRS/EDGE connections.
                                                          And we also Showed Them
Making Peoplesoft Usable in 200 Branches                  (the richer & smarter way to build enterprise web
Hong Leong Bank                                           applications)
Millions were spent on a PeopleSoft deployment – but      Leveraging on our Rich Internet Application ( RIA )
the customer cannot deploy the web application to all     platform, Facado, we also helped DiGi implement
users due to slow access speed and congestion. With       a smarter and richer web-based contact center
SiteCelerate, we were able to leverage the millions       knowledge portal which has helped us improve the
spent on the PeopleSoft deployment. The customer          average call handling time by 56% from 9 minutes to 4
avoided the potentially costly upgrades to all WAN        minutes. And staff training time for the same portal was
links and we achieved 300% increase in server             also reduced by 70%. Overall productivity gain
capacity, 70% bandwidth reduction, and average 400%
faster access. And we did this all in 1 day.


Powering and Enhancing the Exchange’s
Web Presence
Bursa Malaysia
With Arahe’s web acceleration solution, we were
able to significantly improve the performance of our
web servers and off-load our backend servers. Our
customers were able to access the site even when
using a slower connection (GPRS/EDGE) Overall, the
website is faster and you can now get the stock market
information you want much much quicker and easier.




                                                                                               Go Global Directory 2010/11 | 121
And we also Showed Them                                    And word got around to Maybank
               (the richer & smarter way to build enterprise web          (on what we did at DiGi) - MAYBANK
               applications)                                              “After seeing and experiencing what arahE did at DiGi,
               Leveraging on our Rich Internet Application ( RIA )        we decided that we should also use their Rich Internet
               platform, Facado, we also helped us DiGi implement         Application Platform, Facado.
               a smarter and richer web-based contact center
               knowledge portal which has helped us improve the           In a call center, the responsiveness of the system
               average call handling time by 56% from 9 minutes to        is critical as it directly impacts our call handling
               4 minutes. And staff training time for the same portal     efficiency and our customer service level. With arahE’s
               was also reduced by 70%. Overall productivity gain         Rich Internet platform, we can now strive to deliver
               exceeds 30%. And amazingly, this RIA solution can          faster, better and smarter e-services to our customers.“
               support 700 concurrent users nationwide with 1/3 less
               server power.                                              Not Surprisingly.... We Soon Got
                                                                          (the attention from the business of global delivery as
               With such compelling results, we also leveraged            well) - DHL
               Arahe’s Facado to build our Dealers Portal.                “To address the effective use and deployment of our
                                                                          web-based Contact Center in countries where low
               And we also Showed Them                                    bandwidth, low-end servers, slow client terminals, we
               (the richer & smarter way to build enterprise web          use arahE’s rich and smart client technology, Facado.
               applications) - DIGI                                       By implementing this rich internet application platform,
               “Leveraging on their Rich Internet Application platform,   not only can our customer service agents provide faster
               Facado, arahe also helped us implement a smarter           and better services to our customers, they can continue
               and richer web-based contact center handling time by       to work even when they are disconnected from the
               56% from 9 minutes to 4 minutes. And staff training        country server. That’s a smart way to ensure productivity
               time for the same portal was reduced by 70%. Overall       without being dependent on connectivity.“
               productivity gain exceeds 30%. And amazingly, we
               were able to support 700 concurrent users nationwide       And we are now also Helping Companies
               with 1/3 server power.“                                    (including China to run faster, better, and smarter too)


               With such compelling results, we also leveraged arahE’s
               Facado to build our Dealers Portal.



               Contact Us




               ARAHE SOLUTIONS SDN BHD
               Suite B-09-01, Plaza Mont Kiara,
               2 Jalan Kiara, Mont Kiara,
               50480 Kuala Lumpur,
               Malaysia.

               Tel: +603-6201 8315
               Fax: +603-6201 8325

               Website: www.arahe.com

               Email: info@arahe.com




122 | Go Global Directory 2010/11
Go Global Directory 2010/11

ePROTEA Technologies Sdn Bhd




                     Go Global Directory 2010/11 | 123
The Company

               About ePROTEA
               ePROTEA Technologies Sdn Bhd incorporated on 6th
               January 2000 is a Malaysian-based enterprise software
               solutions provider, which develops and markets its own
               intellectual property (IP) solutions for the Banking and
               Securities Industry.


               We are creative, highly versatile team of technically
               competent professionals with a vision. We pride
               ourselves as we have undertaken and successfully
               implemented large-scale projects many times over for
               prominent clients whom you have witnessed.


               Our Vision
               The partners together have this one vision that we want
               to create an identity - a world-class software developer.


               The quest for excellence - is within us, to want to do                 We’re also a participant in the
               better all the time and to make full use of our given           MasterCard Vendor Program since year 2003.
               talents.


               However, at the end of it, it is about how successful we
               have been fulfilling our destiny.


               Hence, in whatever we do, we want to be able to
               do more for the development of our community and
               economic progress for our society-at-large. Thus we           In April 2004 and Jan 2005, we have achieved a
               hope all in all we be known as a caring Malaysian           special privilege accorded by IBM International Inc as
               world-class software developer.                             an IBM OEM Software Partner and Oracle Inc ASFU
                                                                           partner respectively, that means that we have the right
                                                                             to resell their software products bundled with our
                                                                            home-grown applications across territories globally




               Our Achievements
               Our company has been granted MSC Malaysia status
               by Multimedia Development Corporation (MDeC)
               since year 2000. For more information about MSC
               Malaysia status, please log-in at URL www.mdec.com.
               my. We have set-up ePROTEA MSC Sdn Bhd office in
               CyberJaya. We have activated our Pioneer Status since
               the year 2004.




124 | Go Global Directory 2010/11
Product & Services                                         Here is what ePROTEA cardworks™ 2007 delivers:
1. ePROTEA chequeworks 2007                                •	 Fast,	real	time,	non-stop	transactional	processing
At ePROTEA (pronounced e-pro-teer), we are helping         •	 Round	the	clock	availability
banks, billers and individuals nationwide meet the         •	 Fail-safe	data	integrity
requirements for cheque truncation by improving            •	 Supports	Islamic	banking	principles
efficiency to achieve a common day-hold fund. And at       •	 	 omprehensive	risk	management	solution	with	
                                                              C
a cost that’s hard to beat!                                   online fraud detection system
                                                           •	 	 utomated	chargeback	&	presentment	system	
                                                              A
Moreover, with our premium and home-grown
ePROTEA chequeworks 2007, what used to take 5              All these at only US$1* per card at prevailing exchange
to 7 days for clearing can be done in one (T+1) with       rate - that’s innovation by ePROTEA
our high-tech solution - without adding unnecessary
complexities or cost to the operation.                     ePROTEA Group Of Companies
                                                           ePROTEA Technologies SB (502943P) current paid-
And it’s nice to know you can put our solution to work     up capital is MYR (Malaysian Ringgit) 1.5 Million.
sooner	with	our	flexible	financial	terms	and	packages.     Authorized Capital MYR (Malaysian Ringgit) 5 Million.
                                                           It serves as an investment company and specialized
Here’s what ePROTEA chequeworks™ 2007 delivers:            system integrator.
•	 	 utward	Cheque	Clearing	System	with	IQA	(Image	
   O
   Quality Assessment)                                     ePROTEA MSC SB (515271A) current paid-up capital
•	 Inward	Cheque	Clearing	System                           is MYR (Malaysian Ringgit) 2.5 million. Authorized
•	 Positive	Pay	Cheque	Identification                      Capital MYR (Malaysian Ringgit) 5 Million. This is
•	 Signature	Verification                                  an MSC Malaysia status company accorded by the
•	 	 heque	Fraud	Detection	System	with	case	
   C                                                       Multimedia Development Corporation (MDeC) for
   management (Q1 2008)                                    all MDC-Approved Business Activities. This entity is
•	 CAR	&	LAR	Verify	(Q2	2008)                              wholly-owned by ePROTEA Technologies SB. Serves as
                                                           the R&D arm for ePROTEA Group of Companies. Plans
Try beating this. Cheque-to-cash realisation by the next   to increase paid-up to MYR (Malaysian Ringgit) 3.0
day @ only 30 sen per cheque* even for your remote         million and authorized to MYR (Malaysian Ringgit) 10
branches - that’s innovation by ePROTEA.                   million by year 2006.


2. ePROTEA cardworks™ 2007                                 ePROTEA ASIA SB (692327T) is the marketing arms
At ePROTEA (pronounced e-pro-teer), we provide a           of the ePROTEA Group of Companies. The company
non-stop, comprehensive card processing solution that      has a paid-up capital of MYR (Malaysian Ringgit)
delivers robust and highly scalable capabilities for all   250,000.00. Authorized Capital MYR (Malaysian
your critical card business needs.                         Ringgit) 1 Million.


And it’s nice to know you can put our premium              ePROTEA CardSolutions SB (706710P) is the business
ePROTEA cardworks™ 2007 to work sooner with our            card operation and consultancy arm of the ePROTEA
flexible	financial	monetization	model	to	suit	different	   Group of Companies. The company has a paid-up
organization sizes and budgets.                            capital of MYR (Malaysian Ringgit) 250,000.00.
                                                           Authorized Capital MYR (Malaysian Ringgit) 1 Million.
Does it get any better than this? You bet. At ePROTEA
we will always do more to live up to our Plus 1            iSHANEZ Technologies SB (760027T) is an Ministry
business philosophy for the benefit of our customer’s      of Finance (MOF) Status company. The company
business. Our support service is legendary in the          has a paid-up capital of MYR (Malaysian Ringgit)
industry today because of our passion for giving our       100,000.00. Authorised Capital MYR (Malaysian
best at the fastest time always.                           Ringgit) 100,000.00. Plans to increase paid-up capital
                                                           to MYR (Malaysian Ringgit) 250,000.00 by year 2008.




                                                                                                 Go Global Directory 2010/11 | 125
Contact Us




               EPROTEA TECHNOLOGY SDN BHD
               New Signature Office
               Level 29, Menara PROMET,
               Jalan Sultan Ismail
               50250 Kuala Lumpur, Malaysia

               Tel: +603-2330 1900
               Fax: +603-2330 1901

               E-mail:
               Yen: yy.chin@eprotea.com.my;
               Shida: shida.merican@eprotea.com.my
               Clement: bluepanther00@eprotea.com.my




126 | Go Global Directory 2010/11
Go Global Directory 2010/11

Microlink Solutions Berhad




                 Go Global Directory 2010/11 | 127
The Company


               Our Vision
               To be a global leader in providing Shari’ah banking solutions through our commitment in research and development, and
               partnership with Shari’ah institutions.


               Our Mission
               To be a trusted banking solution provider, delivering            We have a capable team with extensive banking &
               reliable innovative results that customers can                   finance knowledge and ICT development skills as well
               experience, doing so with integrity, commitment,                 as a management team with many years of experience
               teamwork, professionalism and flexibility. We aim to             in financial institutions in Malaysia and globally.
               be expert in our field through the solutions that we
               provide.                                                         Today, Microlink is listed on the ACE market and is a
                                                                                Capability Maturity Model Integration (CMMI) Level
               Established since 1994, Microlink Solutions Berhad is            3 company. We are supported by reference sites
               an award-winning Multimedia Super Corridor (MSC)                 throughout South East Asia, the Middle East and North
               Malaysia status company specialising in the provision            Africa and have won numerous accolades from the
               of end-to-end banking solutions for both conventional            industry, including the “Industry Excellence Award”
               and Islamic financial institutions.                              by the Malaysia Ministry of International Trade and
                                                                                Industry.
               Operating in Malaysia for more than 15 years, we offer
               a diverse range of solutions encompassing all major              Backed by our corporate vision to stay at the forefront
               components of the banking process. We are also noted             of our industry, we continue to invest in human
               as a leading player in Islamic Banking applications,             capital and research and development so that we
               spurred by our direct involvements in the thriving               can consistently offer relevant, high-quality banking
               Islamic Banking sector that Malaysia has become                  solutions to power the conventional and Islamic
               renowned for.                                                    banking sector into the New Economy.


               Our in-house suite of products – marketed under the
               “OneSolution” brandname – is a result of many years
               of research and development. “OneSolution” addresses
               all major retail, wholesale and investment banking
               needs of financial institutions; with Islamic components
               ensuring Shari’ah compliance is readily achieved.




128 | Go Global Directory 2010/11
Business Activities
                                                                                           Business Activities


Utilising web-based technologies, Microlink’s “OneSolution” offers comprehensive
end-to-end solutioning to effectively support the operations of all financial institutions.

Solution Highlights
•	 	 entralised	real-time	online	transactional	processing	coupled	with	faster	response	time,	lower	bandwidth	requirements	
   C
  and 24x7 online banking capabilities.
•	 	 ultiple	electronic	delivery	channels	to	support	banking	functions	over	Automated	Teller	Machines,	Phone	Banking,	
   M
  Internet Banking and Desktop Banking.
•	 	 ustomer	Information	System	eliminates	redundant	information	from	multiple	sources	by	carrying	out	customer	
   C
  monitoring and other verification functions from a common platform.
•	 	 eamless	integration	with	Microlink’s	Islamic	Financing	Suite	of	Solutions	allows	Islamic	financial	institutions	to	readily	
   S
  adopt “OneSolution” whilst complying with Shari’ah principles.
•	 	 edicated	ServicesInOne	Support	Centre	connects	our	clienteles	to	a	team	of	customer	service	personnel,	ensuring	
   D
  professional assistance and speedy resolution of technical issues at all time.


Award For Achievement
Year 2008                                                             Year 2004
•	 	 warded	by	the	Ministry	of	International	Trade	and	
   A                                                                  •	 Awarded	by	Sun	Microsystems	
  Industry, Malaysia (MITI).                                          •	 Premier	System	Integrator	Malaysia
•	 Industry	Excellence	Award	2007                                     •	 Best	System	Integrator
                                                                      •	 Best	Application	–	Islamic	Banking	System
Year 2007
•	 	 warded	By	Malaysia	Mini	of	International	Trade	
   A                                                                  Year 2003
  and Industry (MITI)                                                 •	 Awarded	by	PIKOM	Computimes
•	 Export	Excellence	Award	(Services)	2006	                           •	 ICT	Software	of	the	Year
•	 	 warded	By	Nanyang	Siang	Pau
   A
•	 Outstanding	SMEs	Winner	Award	2007                                 Year 2001
                                                                      •	 Awarded	by	Sun	Microsystems
Year 2006                                                             •	 Sales	Performance	Excellence	(Banking)	
•	 	 warded	by	Islamic	Finance	News
   A
•	 	 est	Islamic	Finance	Technology	Provider,	2nd	place
   B                                                                  Year 1999
•	 Awarded	by	Deloitte	                                               •	 Awarded	by	Oracle	
•	 	 eloitte	Technology	Fast	500	Asia	Pacific	2006	
   D                                                                  •	 The	Most	Strategic	Partner	of	the	Year
  Winner                                                              •	 Awarded	by	Sun	Microsystems
•	 Awarded	by	Halal	Journal	                                          •	 	 ystem	Integrator	with	the	Most	Strategic	Win	of	
                                                                         S
•	 Best	Islamic	Financial	Service	or	Product                          	 the	Year


Year 2005
•	 	 warded	by	Deloitte	and	International	Institute	of	
   A
  Islamic	Finance	Inc
•	 	 pecial	Recognition	for	Outstanding	Contribution	to	
   S
  Islamic	Finance	Industry	for	IT	Solutions




                                                                                                             Go Global Directory 2010/11 | 129
Our Clients




               Contact Us




               MICROLINK SOLUTIONS BERHAD
               6th	Floor,	Menara	Atlan,
               161B,	Jalan	Ampang,
               50450	Kuala	Lumpur,
               Malaysia

               Tel:	+603-2171	2200
               Fax: +603-2171	2240

               Website: www.microlink.com.my

               Contact person: Ong Chong Ling
               Email: sean-oon@microlink.com.my




130	|	Go	Global	Directory	2010/11
Go Global Directory 2010/11

CALMS Technologies Sdn Bhd




                   Go Global Directory 2010/11 | 131
Calms Technologies Sdn Bhd specializes in multi applications card based solutions focusing in One Card environment.
               Calms Technologies saw that many companies embarking on the use of smartcards faced problems affecting smooth
               implementation as they required multiple applications and cards. A system was needed that would allow more applications
               to be shared and subsequently added onto the same card. Calms Technologies’ core solution Card Application Life Cycle
               Management System (CALMS) enables various fragmented system to linked together for improved business process in card
               issuance and management as well as improved security and data integrity with automated data sharing. The company also
               has a full range of other off-the-shelf smartcard applications suitable for Education, Government, Large Enterprises, Clubs,
               Retail	and	Financial	sectors.




               The Company


                                                                                    Formed	in	2002,	Calms	Technologies	Sdn	Bhd	is	now	a	
                                                                                    market leader in providing integrated multi applications
                                                                                    card solution having helped many of its customers to
                                                                                    enjoy the benefit of One Card environment. Calms
                                                                                    Technologies help companies to simplify and automate
                                                                                    their fragmented systems through the use of one card.


                                                                                    Calms Technologies believes in providing practical,
                                                                                    realistic and sustainable solutions to its customers as
                                                                                    the success of the implementation means a win-win
                                                                                    long term partnership with the customers. The solutions
                                                                                    are built based on modular and platform independent
                                                                                    architecture ensuring that customers are able to start
                                                                                    small and grow on the complexity of implementations
                                                                                    as necessary.




132 | Go Global Directory 2010/11
Solution
CALMS handles the process of encoding and
printing, including card policy for access and exit by
incorporating the various devices including door and
alarm systems. In addition, CALMS is fully integrated
with other Calms Technologies software to enable the
activation for other usage such as meal allowance and
electronic payment at the cafeteria, library card for
borrowing books, time attendance registration for the
payroll purposes, access into buildings or car parks and
many more.


Product Overview
Card Application Life-Cycle Management System
(CALMS)
•	 	 ore	system	required	for	any	smart	card	
   C
  implementation.
•	 	 anages	the	card	life	cycle	and	different	
   M
  applications residing on the card.
•	 	ntegrates	and	interfaces	with	third	party	system	to	
   I
  enable efficient data management and data integrity
  across fragmented system.
•			 ecure	key	management	ensuring	security	and	peace	
   S
  of mind for users.


E-Purse System (EPurS)
•	 	 nables	users	to	issue	and	manage	their	own	
   E
  electronic cash in a close environment.
•	 	 upports	multi	merchants	with	auto	and	manual	top	
   S
  up features.
•	 	 omprehensive	Point	of	Sales	applications	with	
   C
  items and inventory management. Support both cash
  and cashless payment.


Visitor Management System (ViMS)
•	 	 rovides	better	management	for	building	and	
   P
  security as all visitor activities are monitored.
•	 	 eep	and	track	visitors	movement	(whose,	who,	
   K
  where and when, purpose of visit)
•	 	 utomate	and	fasten	visitor	processing,	reducing	
   A
  human error.
•	 	 nhance	reputation	of	company	by	improving	
   E
  customer services


Time Attendance Management System (TAMS)
•	 	 fficiently	manages	attendance	and	overtime	
   E
  calculation.
•	 	 utomatic	alert	for	late/non	attendance	with	user	
   A
  response mechanism.
•	 	 lexible	export	and	integration	to	third	party	payroll	
   F
  or financial system.




                                                              Go Global Directory 2010/11 | 133
Product Overview (Cont’d)
                                    Membership Management System (MEMS)
                                    •	 	 nables	easy	registration,	racking	and	management	
                                       E
                                      of a membership program.
                                    •	 	 omes	with	easy	to	use	Point	of	Sale	application	for	
                                       C
                                      activity and item payment collections.
                                    •	 	 calable	and	expandable	with	CALMS	other	
                                       S
                                      solutions.


                                    Meal Plan System (MPS)
                                    •	 	 utomates	and	replaces	the	conventional	issuance	of	
                                       A
                                      paper base voucher.
                                    •	 	 lexibility	to	integrate	with	human	resource	and	
                                       F
                                      attendance system for rule base voucher award and
                                      redemption.




               Benefits


                                    The CALMS smartcard solution helps corporations and
                                    organizations automate and improve their operational
                                    processes, cut costs and boost productivity without
                                    compromising security.


                                    Slashes costs
                                    The implementation of CALMS results in controlled
                                    issuance and tracking of individuals leading to
                                    enhanced productivity and improved business
                                    processes that saves time and optimizes resources
                                    while ensuring better security. The solution primarily
                                    simplifies operation processes for clients, and this
                                    translates into huge costs savings. Whatever system
                                    they may be using, we help to simplify their operations
                                    and give them peace of mind on card handling from
                                    beginning to end.


                                    Productivity boost
                                    The implementation of CALMS has helped some
                                    of the country’s biggest corporations to reap major
                                    productivity gains in the management of their
                                    smartcard	systems.	Prior	to	deployment	of	Calms	
                                    Technologies’ solution, one of the region’s biggest
                                    budget airlines services provider would typically
                                    plough through a long series of loops before cards
                                    could be issued and distributed. Such procedures when
                                    repeated and multiplied many times over in a company
                                    with a huge user base of thousands would translate into
                                    very high costs involving time and labour.




134 | Go Global Directory 2010/11
Enhances security and control
                                      CALMS gives peace of mind to customers by ensuring
                                      card handling is secure and efficiently processed.
                                      Financial	institution	clients	have	benefited	from	CALMS	
                                      Visitor Management System that tracks not only the
                                      movement of visitors to the company’s premises but
                                      that of its staff and contractors. The system has a feature
                                      which alerts the management against blacklisted
                                      visitors.


                                      Multiple usage
                                      The implementation of the Access Control System
                                      in the smartcard not only helps ensure security by
                                      controlling who could access which points and at what
                                      time, it can also be encoded with other applications
                                      that help track meal purchases and subsidies allocated
                                      to the user.




                                                         Business Contact Us
                                                                  Activities




CALMS TECHNOLOGIES SDN BHD
(574042-U)
Block	M,	UPM-MTDC	Technology	Centre
University	Putra	Malaysia,	Serdang
43400,	Selangor,	Malaysia

Tel:	+603-8941	8708
Fax: +603-8941	8709

Website: www.calms.com.my

Contact Person: Adam Tan
Email: adamtan@calms.com.my




                                                                             Go Global Directory 2010/11 | 135
This page is intentionally left blank



136	|	Go	Global	Directory	2010/11
Go Global Directory 2010/11

MOL	AccessPortal	Berhad




                Go Global Directory 2010/11 | 137
The Company


               Our Vision
               To be the trusted e-payments and e-lifestyle enabler in Asia that unlocks new possibilities and builds winning partnerships.


               Our Mission
               Customers
               We are passionate about our customers, delivering greater choices, convenience and simplicity in all that we do.


               Partners
               We are committed to building successful and sustainable partnerships based on trust, mutuality and integrity.


               Technology
               We harness the best in technology to continuously deliver secure, reliable and robust payment infrastructure capabilities to
               our customers and partners.


               Organization
               Our people uphold a high performance corporate culture, always dedicated to value creation across stakeholders -
               employees, customers, partners and shareholders.




               Product & Services

               1. Payment Services
                                                                                   MOLPoints: is an online micropayment system
                                                                                   developed and operated by MOL. This payment system
                                                                                   enables consumers to purchase online products and
                                                                                   services via the portal www.mol.com and pay at over
                                                                                   540,000	channels	across	more	than	75	countries	
                                                                                   worldwide.	There	are	over	15,000	physical	and	virtual	
                                                                                   payment channels across Malaysia alone.




                                                                                   MOLReloads: An application that facilitates electronic
                                                                                   distribution	of	prepaid	airtime	and	PINs	through	a	
                                                                                   terminal-based	infrastructure	for	MOLPoints	and	
                                                                                   external	prepaid	service	providers.	MOLReloads	has	
                                                                                   been	implemented	in	over	1000	7-Eleven	outlets	across	
                                                                                   Malaysia.




                                                                                   MOL Cards: MOL Cards is a prepaid payment service
                                                                                   which has the features of a credit card with prepaid
                                                                                   convenience	that	leverages	on	MOL	Points	reload	
                                                                                   channels.




138 | Go Global Directory 2010/11
2. Media Services

                    Friendster: Friendster,	a	pioneer	and	a	leading	global	
                    online social network, is focused on helping young
                    people stay in touch with friends and discover new
                    people	and	things	that	are	important	to	them.	Friendster	
                    prides itself in delivering an easy-to-use, fun and
                    interactive environment where users can easily connect
                    with anyone around the world via www.friendster.
                    com or m.friendster.com from any Internet-ready
                    mobile	device.	Friendster	has	been	granted	five	patents	
                    since	July	2006,	validating	the	company´s	early	and	
                    continual innovation in online social networking. A
                    Fun	and	Simple	Site	–	it’s	more	fun	to	connect	and	
                    communicate with friends



                    Friendster Music: Only	Friendster	Music	provides	an	
                    enhanced social music discovery platform delivering
                    global music for Asia.




                    Friendster Games: Friendster	Games	aims	to	deliver	
                    easy to access, entertaining, locally flavored and
                    highly	immersive	MMO	web	games	to	Friendster	
                    users.	Leveraging	on	Friendster’s	user	base	and	MOL’s	
                    distribution	reach,	Friendster	Games	aggregates	
                    browser based games providing an engaging and social
                    experience.



                    Friendster WiFi: Friendster	WiFi	is	a	free	high-speed	
                    wireless Internet connection made available at every
                    Starbucks,	Kenny	Rogers,	Wendy’s	and	Krispy	Kreme	
                    outlet	in	Malaysia.	The	provision	of	the	Friendster	WiFi	
                    service is financed by selling advertising blocks on the
                    landing page of the service.




                    Friendster iCafé: Friendster	iCafé	Management	
                    System	is	a	cybercafé	management	system	that	
                    allows	cybercafé	owners	to	manage	their	computers,	
                    customers, accounts and billing needs. The system is
                    designed	to	protect	and	control	a	cybercafé	system	
                    and time usage of its computers and game consoles.
                    Friendster	iCafé	Management	System	allows	cybercafé	
                    owners to easily manage their customer accounts and
                    to develop their security infrastructures in addition to
                    obtaining detailed usage reports of their customers.




                                                           Go Global Directory 2010/11 | 139
Contact Us




               MOL ACCESSPORTAL BERHAD
               Regional Headquarters
               (504959-U)
               Lot	07-03	&	08-03,	Level	7	&	8,
               Berjaya Times Square,
               No.	1,	Jalan	Imbi,
               55100	Kuala	Lumpur,
               Malaysia.

               Tel:	+603-2082	1251
               Fax:	+603-2082	1252	/	+603-2082	1253

               Website: www.mol.com

               Contact person: Nor Badron
               Email: norbadron@mol.com




140	|	Go	Global	Directory	2010/11
Go Global Directory 2010/11

   Fexsoft	(M)	Sdn	Bhd	




              Go Global Directory 2010/11 | 141
FexQMS	is	a	web-based	online	Quality	Control	and	Statistical	Process	Control	(SPC)	Software	System	that	manages	all	
               stages of QC process cycle from incoming material to in-process manufacturing all the way to outgoing products.


               In	addition,	FexQMS	predicts	whether	a	machine	will	produce	defective	products	in	real-time	(with	an	accuracy	of	
               99.73%),	alerts	Production	Personnel	of	Quality	Problems	using	tower	lights	and	email	and	coordinates	the	problem	
               solving process from initial identification of the problem until the problem is resolved and verified by authorised personnel.




               The Company

               Our Business
               Fexsoft	(M)	Sdn	Bhd	was	established	in	2007	to	provide	
               online plant-wide Quality Control and Statistical
               Process	Control	Software	Systems	to	the	manufacturing	
               industry.	Fexsoft’s	principal	activities	include	Research,	
               Development and Marketing of Quality Control
               Software.




142 | Go Global Directory 2010/11
Our People
Fexsoft	has	a	group	of	key	people	who	have	many	years	
of	experience	in	helping	numerous	Japanese	multi-
national manufacturers design, implement and support
large scale Quality Control and Management Software
systems.


In	addition,	Fexsoft	has	also	a	team	of	engineers	with	
expertise in different engineering fields (electrical,
mechanical, chemical and software engineering) who
are also experts in software development.


Our Customers
Fexsoft’s multinational manufacturing customers
include:


1.	Hitachi	Air-conditioning	(M)	Sdn	Bhd	(HAPM)
2.	Yoshiden	(M)	Sdn	Bhd
3. Malaysia Sumitomo Metal Mining Sdn Bhd (MSMM)
4.	Spansion	(KL)	Sdn	Bhd
5. Sumitomo Electric Sintered Components Sdn Bhd
  (SESC)
6.	S.E.H.	(M)	Sdn	Bhd
7.	S.E.H.	(Shah	Alam)	Sdn	Bhd
8. ShinEtsu Electronics (M) Sdn Bhd
9. Guinness Anchor Bhd
10.	Kenseisha	(M)	Sdn	Bhd
11.	Asahi	Kosei	(M)	Sdn	Bhd
12. Omega Semiconductor Sdn Bhd
13. Nikon (Malaysia) Sdn Bhd
14.	PT	Yamamoto	Keiki	Indonesia
15. Top Glove Sdn Bhd


Our Current Markets
FexQMS is currently marketed in Malaysia, Indonesia,
Thailand and the Philippines. Our Resellers in the
region are:


•	 PT	Kawan	Lama	Sejahtera	(Indonesia)
•	 DKSH	(Thailand)	Ltd
•	 DKSH	Technology	Philippines,	Inc




                                                          Go Global Directory 2010/11 | 143
Business Activities


               Product Features                                            Over the years, we have fine-tuned a cost-effective
               FexQMS is a web-based online Quality Control and            project implementation framework that extends across
               Statistical	Process	Control	(SPC)	Software	System	that	     all aspects of the project life cycle; from requirement
               manages all stages of QC process cycle from incoming        analysis to design, implementation, training and post
               material to in-process manufacturing all the way to         project support.
               outgoing products.
                                                                           Data Collection Automation Services
               •	 	 exQMS	automates	data	collection	from	different	
                  F                                                        To ease tedious manual data collection, we help
                  measuring equipment from diverse brands                  manufacturers link up their automated test equipments
               •	 	 exQMS	has	a	built-in	real-time	Statistical	Process	
                  F                                                        (ATEs)	and	gages	to	their	IT	systems	(ERP,	WMS,	MES,	
                  Control	(SPC)	engine	that	could	predict	product	         SPC,	etc).
                  quality problems with an accuracy of 99.73%.
               •	 	 raceability	of	all	quality	control	and	quality	
                  T                                                        This enables huge amount of data to be collected
                  problem records                                          and analyzed in real-time, reduces data collection
               •	 	 hen	there	are	quality	problems	in	the	production	
                  W                                                        manpower needs and improves data accuracy. To date,
                  floor,	FexQMS	will	alert	Production	Personnel	of	        we have successfully linked up numerous different
                  Quality	Problems	using	tower	light	and	through	          equipments for our multinational clients.
                  email.
               •	 	 hen	they	are	quality	problems	in	the	production	
                  W                                                        Example of gages and equipment we have integrated
                  floor,	FexQMS	will	coordinate	the	problem	solving	       include digital caliper, vision measuring system, CMM
                  process from initial identification of the problem       and	X-Ray	inspection	machine.
                  until the problem is resolved and verified by
                  authorised personnel.                                    Support and Maintenance Services
               •	 	 exQMS	can	easily	be	deployed	at	multiple	factories	
                  F                                                        Fexsoft	is	committed	to	leveraging	our	technical	
                  at different geographical locations because it is a      support expertise and infrastructure to ensure that
                  web-based software system                                you maximize your software investment. Our highly
               •	 	 exQMS	can	easily	be	configured	to	suit	different	
                  F                                                        competent support personnel is committed to provide
                  types of manufacturing with minimal customization        reliable and timely resolution to your software
                  (eg.	Semiconductor,	Precision	Metal,	Food	&	             operational issues using state-of-the-art software
                  Beverage, Automotive Components, etc)                    virtualization and internet-based remote support
                                                                           technology.
               Value Propositions
               •	 	 elp	customers	minimize	Cost	of	Poor	Quality	
                  H                                                        Every customer support request is tracked and managed
                  Control	and	Management	(CoPQ)	such	as	Customer	          through our web-based issue tracking system to ensure
                  Claims, scraps, reworks, goods return, downtime and      mission-critical problems are resolved promptly. In
                  loss	of	business	by	10%                                  addition, we communicate with you closely so that you
               •	 	 elp	customers	minimize	time,	cost	and	effort	in	
                  H                                                        are updated on the progress.
                  data	collection		and	reporting	by	30%
               •	 	 rovide	customers	with	a	24x7,	responsive,	efficient	
                  P                                                        Our service philosophy is to provide the best
                  and full traceability system to manage the entire        information and solutions, in order to keep your
                  Quality Control Cycle.                                   business up and running. We emphasize on preventive
                                                                           maintenance to minimize unplanned system downtime
               Professional Services                                       during normal operational hours.
               At	Fexsoft,	we	know	that	customers	only	start	to	enjoy	
               a return on investment once their application is in         Our customers can take advantage of the following
               operation. We provide your team with a single point         support package:
               of contact for technical expertise and development          •	 Premier	7×24	support
               resources. This highly skilled team ensures that you        •	 Standard	5×9	support
               maximize	your	ROI	by	providing	implementation,	
               training, customization and consulting services.




144 | Go Global Directory 2010/11
Industry Focus
                                                                                      Business Activities

FexQMS is applicable to all manufacturing industries which include:
•	 	 emiconductor	Manufacturing	(Wafer,	Front-end,	Back-end,	and	Components,	etc)
   S
•	 Automotive	Component	Manufacturing
•	 	 recision	metal	fabrication	(machining,	stamping,	powder	metallurgy,	etc)
   P
•	 Precision	Plastic	Manufacturing
•	 	 recision	electronic	components	manufacturing	(PCB,	Plating,	Etching,	Chemical)
   P
•	 Food,	Beverage	and	Consumables	Manufacturing
•	 Rubber	related	manufacturing	(Tyres,	gloves,	etc)
•	 Petrochemical,	Oleo-chemical	Manufacturing
•	 Other	mass	production	manufacturing




                                                                                      Business Contact Us
                                                                                               Activities




FEXSOFT (M) SDN BHD
(798310-H)
9,	Jalan	BP	2/9,
Bandar	Bukit	Puchong,
47100	Puchong,
Selangor, Malaysia

Tel: +603-8060	3672
Fax:	+603-8061	8902

Website: www.fexsoft.com

Contact Person
Ng	Chee	Kwong
Email: nck@fexsoft.com




                                                                                                Go Global Directory 2010/11 | 145
This page is intentionally left blank



146	|	Go	Global	Directory	2010/11
Go Global Directory 2010/11

CWorks Systems Berhad




              Go Global Directory 2010/11 | 147
The Company

               Every day facilities worth billions of dollars, from cities to churches, plants to mills, depend on our maintenance
               management software to ensure their maintenance run smoothly by working smart not hard. Simply, sensibly, smartly.
               Since	2001.

               Why CWorks?                                                          Satisfying users the customized way!
               We believe that no standard maintenance management                   “The CWorks Support Team is the greatest I have come
               software will fully fit everyone’s needs. Our software is            across to date. They are fast, flexible and always willing
               supported with proven customization services to ensure               to help out with customizing an amazing piece of
               that you get maintenance software that are useful to                 software. We were up and running in as little as two
               you.                                                                 weeks,	and	with	over	2,000	assets,	that	is	a	testament	
                                                                                    to the software’s reliability and ease of use. I’m not
                                                                                    afraid to recommend this software to any large-scale
                                                                                    plant	in	the	world.”-	Marshall	Whitney,	Berry	Plastics	-	
                                                                                    Victoria, TX



               Business Activities

               Product
               Start Fast, Finish Strong
               With a million users at thousands of companies and
               organizations	in	over	100	countries,	CWorks	range	of	
               maintenance management softwares are proven tools                                                   Plus
               for the management of maintenance operations and                     MS Access database solution. Effective for single
               stores.                                                              sites	with	up	to	5	users.	Works	Orders,	Preventive	
                                                                                    Maintenance,	Materials,	Purchasing.
               “It	allowed	us	to	keep	track	of	PM’s	and	have	a	better	
               history of maintenance on our equipment. furthermore,
               CWorks is easy to use and fulfill our constant need of
               information on who did what and when. On top of all
               that, the support team help me out in a timely manner
               when	I	needed	it”	-	Christian	Paradis,	Canada	

                                                                                                                   CareWorks
               “The ease of entering detailed information into the
               database enables managers to see a full cost and                     Web based solution for multi users and multi sites use.
               repair	history	for	every	piece	of	equipment.”-	[Plant],	             it is made affordable through monthly subscription with
               November	20,	2006	                                                   no high IT overheads that normally comes with web
                                                                                    based	software.	Work	Orders,	Preventive	Maintenance,	
               “[Before	CWorks	CMMS],downtime	translated	to	at	                     Materials,	Purchasing
               least 45 minutes per day due to equipment failure,
               malfunction, or maintenance, Basically, it was panic
               maintenance instead of preventive maintenance” -
               [Pump & Systems Magazine], Stan Howarth, Facility
               Manager, Coast Mountain Dairy, September 2006

               “After trialing a number of solutions to maintain our                                               CView
               inventory, we found CWorks to be both flexible and
               user friendly. The fact that it cost a fraction of other
               inventory management systems we didn’t hesitate
               to purchase the system. After several weeks we have
               hundreds of items in the database and CWorks has
               exceeded our Expectations”- Simon Bridgewater, Renal
               Technical Services. Bradford Hospitals NHS Trust



148 | Go Global Directory 2010/11
Service & Support
Product	support	and	implementation	services	is	provided	by	CWorks,	an	award	winning,	publicly	listed,	global	leader	of	
maintenance	management	solutions	with	one	million	users	in	over	100	countries.	If	you	have	a	question,	please	browse	
CWorks	FAQ	for	answers	or	contact	us.	


Premium	support	is	available	through	phone,	live	chat	and	priority	email	during	officehours	from	our	international	support	
centers	in	New	York,	USA,	Melbourne,	Australia	and	Kuala	Lumpur,	Malaysia.




                                                                                             Testimonials
                                                                                     Business Activities

“Your customer service is the best. I am glad to recommend your products to all of my associates”


Dale	King,	Denny	Price	Family	YMCA


“I have been writing you for almost a year now and I always get answer from you the next day. Don’t you go on vacation
or doesn’t you become sick ? You have to let me know what vitamin you are taking because it surely helps keeping your
health.”


Chung	Yik	Suen


“... the support team too had been very helpful and provided satisfactory assistance throughout. Our assets are more
easily manageable now and we would not hesitate to recommend CWorks to other similar facility and maintenance
organizations”


Khadijah Mahyuddin,
Multimedia Development Corporation (MDeC), Malaysia




                                                                                                        Go Global Directory 2010/11 | 149



                                                                                                     
                                                                                            
                                                                                                                  

                                                                                                   
                                                                                                                  
                                                                                                                  
                                                                                                    
                                                                                                                  


                    
                     


                                    
                     
                    
                    

                    
                    
                                  
                     
                     
                     
                     
                    
                    
                                                
                     
                    
                    

                    
                     
                                         
                                        
                                    
                                       
                    




               Contact Us




               CWORKS SYSTEMS BERHAD
               Block G,
               UPM-MTDC	Tech.	Centre	One,	
               Lebuh	Silikon,	Universiti	Putra	Malaysia,	                            
               43400	Serdang,
               Selangor, Malaysia.

               Tel:	+603-8656	9041	/	+603-8656	9042
               Fax:	+603-8656	9043

               Website: www.cworks.com.my

               Email: info@cworks.com.my



150	|	Go	Global	Directory	2010/11
Go Global Directory 2010/11

DBV Technologies Sdn Bhd




                 Go Global Directory 2010/11 | 151
The Company

               DBV Technologies specialises in systems management and integration, software development and solution architectures.
               Incorporated	in	1997,	we	are	a	Microsoft	Gold	Certified	Partner	and	registered	with	the	Malaysian	Ministry	of	Finance	
               (MOF).


               We operate in the space between business minds, seeking to bring organisational balance through deploying, augmenting,
               and supporting the technologies that run your business. We develop and deliver Microsoft solutions that increase
               productivity, facilitate faster and more effective decision-making, and enable a sustainable, competitive advantage.


               Irrespective of your IT needs, you can rest assured that we will shine and provide personalised services that are
               straightforward, transparent and easy for you. We are passionate about the things we do and put our special relationship
               with Microsoft to work for you




               Product

               Health, Safety & Environment (HSE) Incident Reporting & Analysis
               Our products manage all elements of an organization’s safety, health and environment program with a strong emphasis
               on the process of data relate to accidents, incidents and near misses and management of all associated actions and costs.
               It can be run under cloud or on premises, provide instant multi user, global access to real time information which enable
               clients’ to record, manage and track all of their workplace incidents.




               Our Clients

               Our experience in providing real world solutions is evident from our list of customers which include organizations from the
               government and private sectors.




152 | Go Global Directory 2010/11
Business Activities
                                                                      Industry focus

Oil & gas, chemical, shipping, construction and manufacturing




                                                                Business Contact Us
                                                                         Activities




DBV TECHNOLOGIES SDN BHD
Suite	602,Level	6,Block	B3
Leisure Commerce Square
Jalan	PJS	8/9,	Bandar	Sunway
47160	Selangor,Malaysia.


Tel:	+603-7491	9188	(General)
Fax:	+603-7492	1020


Website: www.dbvtech.com


Email: contact@dbvtech.com




                                                                          Go Global Directory 2010/11 | 153
This page is intentionally left blank



154 | Go Global Directory 2010/11
Index


Infopro Sdn Bhd

eBworx Berhad

Macro Kiosk Berhad

Open Dynamics Sdn Bhd

Platform2u.com Berhad

Sigmax-e Services Sdn Bhd

Silverlake Axis Sdn Bhd

Rexit Berhad

Authentic Venture Sdn Bhd

Netinfinium Corporation Sdn Bhd

iSentric Sdn Bhd

N2N Connect Sdn Bhd

Terato Tech Sdn Bhd

SyQic Capital Sdn Bhd

Polarizone Technologies Sdn Bhd

XYBASE Sdn Bhd

GlobeOSS Sdn Bhd

Commerce Dot Com Sdn Bhd

EssentialBiz Sdn Bhd

ItraMAS Corporation Sdn Bhd

Pentasoft Malaysia Sdn Bhd

Century Software (M) Sdn Bhd

Arahe Solutions Sdn Bhd

ePROTEA Technologies Sdn Bhd

Microlink Solutions Berhad

CALMS Technologies Sdn Bhd

MOL AccessPortal Berhad

Fexsoft (M) Sdn Bhd

CWorks Systems Berhad

DBV Technologies Sdn Bhd




                                  Go Global Directory 2010/11 | 155
This page is intentionally left blank



156 | Go Global Directory 2010/11

More Related Content

PDF
MSC Malaysia Go Global Directory 2010/11
PPTX
Tech Access Corporate Profile 0611 V1
PDF
Kellton Tech Profile - Consumer and Enterprise Web Applications
PDF
qualcomm annual reports 1999
PDF
Local to global investor book
PDF
Previous Years Solved Question Papers for Staff Selection Commission (SSC)…
DOC
Attachment 4 standard format for eoi and its guidelines
PPT
8 investor preztemplate32a
MSC Malaysia Go Global Directory 2010/11
Tech Access Corporate Profile 0611 V1
Kellton Tech Profile - Consumer and Enterprise Web Applications
qualcomm annual reports 1999
Local to global investor book
Previous Years Solved Question Papers for Staff Selection Commission (SSC)…
Attachment 4 standard format for eoi and its guidelines
8 investor preztemplate32a

Viewers also liked (20)

PPTX
What is MP4?
PPTX
Ensure code quality with vs2012
PPT
Linkedin Steps To Success
PDF
투이컨설팅 제40회 Y세미나 : 설문결과
PDF
Cross countries analysis
PDF
CETS 2012, Jennifer De Vries & Nicole Woolsey, slides for Planning for Profit...
PPTX
Cets 2014 rosenheck using mobile technology
PPT
Pavasaris
PDF
CETS 2011, Steve Baker, slides for High-Impact Videos in a Low-Cost World
PPTX
Cets 2014 kurtin making the most of m learning tools
PDF
CETS 2011, Elizabeth Raichle Wolfe, Using Social Media to Lead Learners to Th...
PDF
Picasso[1]
PDF
Les Meilleures Campagnes Digitales de 2013
PPTX
Davis presentation1 powerpoint fernandez davis
 
PPTX
Cets 2014 osborn new competency model
PPTX
Clinical approach to ableeding child
PDF
PPTX
Callture White Label Partner Presentations
What is MP4?
Ensure code quality with vs2012
Linkedin Steps To Success
투이컨설팅 제40회 Y세미나 : 설문결과
Cross countries analysis
CETS 2012, Jennifer De Vries & Nicole Woolsey, slides for Planning for Profit...
Cets 2014 rosenheck using mobile technology
Pavasaris
CETS 2011, Steve Baker, slides for High-Impact Videos in a Low-Cost World
Cets 2014 kurtin making the most of m learning tools
CETS 2011, Elizabeth Raichle Wolfe, Using Social Media to Lead Learners to Th...
Picasso[1]
Les Meilleures Campagnes Digitales de 2013
Davis presentation1 powerpoint fernandez davis
 
Cets 2014 osborn new competency model
Clinical approach to ableeding child
Callture White Label Partner Presentations
Ad

Similar to MSC Malaysia Go Global Directory 2010/11 (20)

PDF
Weibo, social media phenomenon in China
DOC
Press Release 8 april 2010- National Bumiputera ICT directory 2010/11
PDF
The Software Ecosystem from Thailand
PDF
Fireworks Digital Company 2020 - Profile & Portfolio
PDF
Solutions Digitas - Credentials
PPTX
Mark_Zawacki_Amplify11
PDF
Fireworks Solutions Sdn Bhd : Company Profile
PPTX
Network security solutions and services selling
PDF
P0 spa content for saifol's2
PDF
MSC Malaysia InnoTech Johor - NCDG
PPT
I realities intro
PDF
Cassis international's pitch
 
PPTX
Wireless Broadband - Building the Eco-System
PDF
TheMobileGamer Full intro
PDF
Facebook of Things - The importance of End Users within M2M Systems
PDF
IT-ITES Outsourcing Trends In India
PPTX
VAS
PPTX
Mobile payment ecosystem Analysis
PPTX
Misti2012 infotech new engines of growth rajen
PPSX
Mobility Solutions by Kellton Tech
Weibo, social media phenomenon in China
Press Release 8 april 2010- National Bumiputera ICT directory 2010/11
The Software Ecosystem from Thailand
Fireworks Digital Company 2020 - Profile & Portfolio
Solutions Digitas - Credentials
Mark_Zawacki_Amplify11
Fireworks Solutions Sdn Bhd : Company Profile
Network security solutions and services selling
P0 spa content for saifol's2
MSC Malaysia InnoTech Johor - NCDG
I realities intro
Cassis international's pitch
 
Wireless Broadband - Building the Eco-System
TheMobileGamer Full intro
Facebook of Things - The importance of End Users within M2M Systems
IT-ITES Outsourcing Trends In India
VAS
Mobile payment ecosystem Analysis
Misti2012 infotech new engines of growth rajen
Mobility Solutions by Kellton Tech
Ad

More from Technopreneurs Association of Malaysia (20)

PDF
A Marketplace to promote your web application to SME
PDF
Product Market Study - ICT Market in Vietnam (2012)
PDF
Product Market Study - ICT Market in Thailand (2012)
PDF
Product Market Study – Multimedia & Digital Contents Market in Japan (2012)
PDF
Fraud and security concern, how it applies in e-Commerce and banking financial
PDF
Leverage Cloud Computing for the enterprise market
PDF
Growing web business in Jakarta - the Sribu.com way
PDF
Is Mobile Media strategy relevant for big corporate?
PDF
Grow and engage with more customers via Social Media - the CIMB Niaga experience
PDF
Sribu.com crowd sourcing design platform
PDF
Plug & Play Technology Garden offering 2012
PDF
World Cyber Games Malaysia 2012
PDF
Digital Lifestyle Expo 2012
PPTX
Exabytes' MSC Malaysia CLOUD Initiative - SaaS Acceleration Program
PDF
Product Market Study - ICT in China (2011)
PDF
Internet Market in Indonesia June 2011
PDF
Vietnam ICT Summit 2012 itinerary - update 29 may
DOC
Doing ICT Business in Thailand seminar 14 May 2012
PDF
Doing ICT Business in China
A Marketplace to promote your web application to SME
Product Market Study - ICT Market in Vietnam (2012)
Product Market Study - ICT Market in Thailand (2012)
Product Market Study – Multimedia & Digital Contents Market in Japan (2012)
Fraud and security concern, how it applies in e-Commerce and banking financial
Leverage Cloud Computing for the enterprise market
Growing web business in Jakarta - the Sribu.com way
Is Mobile Media strategy relevant for big corporate?
Grow and engage with more customers via Social Media - the CIMB Niaga experience
Sribu.com crowd sourcing design platform
Plug & Play Technology Garden offering 2012
World Cyber Games Malaysia 2012
Digital Lifestyle Expo 2012
Exabytes' MSC Malaysia CLOUD Initiative - SaaS Acceleration Program
Product Market Study - ICT in China (2011)
Internet Market in Indonesia June 2011
Vietnam ICT Summit 2012 itinerary - update 29 may
Doing ICT Business in Thailand seminar 14 May 2012
Doing ICT Business in China

Recently uploaded (20)

PPTX
SOPHOS-XG Firewall Administrator PPT.pptx
PPTX
Spectroscopy.pptx food analysis technology
PPTX
Machine Learning_overview_presentation.pptx
PPTX
Group 1 Presentation -Planning and Decision Making .pptx
PDF
Mobile App Security Testing_ A Comprehensive Guide.pdf
PPTX
TechTalks-8-2019-Service-Management-ITIL-Refresh-ITIL-4-Framework-Supports-Ou...
PDF
Diabetes mellitus diagnosis method based random forest with bat algorithm
PPTX
cloud_computing_Infrastucture_as_cloud_p
PDF
Heart disease approach using modified random forest and particle swarm optimi...
PDF
Assigned Numbers - 2025 - Bluetooth® Document
PDF
Approach and Philosophy of On baking technology
PDF
Network Security Unit 5.pdf for BCA BBA.
PPTX
1. Introduction to Computer Programming.pptx
PPTX
OMC Textile Division Presentation 2021.pptx
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PDF
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
PDF
Agricultural_Statistics_at_a_Glance_2022_0.pdf
PDF
Video forgery: An extensive analysis of inter-and intra-frame manipulation al...
PDF
Encapsulation_ Review paper, used for researhc scholars
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
SOPHOS-XG Firewall Administrator PPT.pptx
Spectroscopy.pptx food analysis technology
Machine Learning_overview_presentation.pptx
Group 1 Presentation -Planning and Decision Making .pptx
Mobile App Security Testing_ A Comprehensive Guide.pdf
TechTalks-8-2019-Service-Management-ITIL-Refresh-ITIL-4-Framework-Supports-Ou...
Diabetes mellitus diagnosis method based random forest with bat algorithm
cloud_computing_Infrastucture_as_cloud_p
Heart disease approach using modified random forest and particle swarm optimi...
Assigned Numbers - 2025 - Bluetooth® Document
Approach and Philosophy of On baking technology
Network Security Unit 5.pdf for BCA BBA.
1. Introduction to Computer Programming.pptx
OMC Textile Division Presentation 2021.pptx
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
Agricultural_Statistics_at_a_Glance_2022_0.pdf
Video forgery: An extensive analysis of inter-and intra-frame manipulation al...
Encapsulation_ Review paper, used for researhc scholars
Digital-Transformation-Roadmap-for-Companies.pptx

MSC Malaysia Go Global Directory 2010/11

  • 1. Go Global Directory Malaysia ICT Companie Malaysia ICT Companies
  • 2. Table of Contents Message from CEO Multimedia Development Corporation (MDeC) 04 Message from President Malaysian Association of Bumiputera ICT 05 Industry And Entrepreneurs (NEF) Information about Go Global 06 Infopro Sdn Bhd 07 eBworx Berhad 13 Macro Kiosk Berhad 17 Open Dynamics Sdn Bhd 23 Platform2u.com Berhad 29 Sigmax-e Services Sdn Bhd 33 Silverlake Axis Sdn Bhd 39 Rexit Berhad 43 Authentic Venture Sdn Bhd 47 Netinfinium Corporation Sdn Bhd 51 iSentric Sdn Bhd 55 N2N Connect Sdn Bhd 59 Terato Tech Sdn Bhd 65 SyQic Capital Sdn Bhd 71 Polarizone Technologies Sdn Bhd 77 XYBASE Sdn Bhd 83 GlobeOSS Sdn Bhd 89 Commerce Dot Com Sdn Bhd 95 EssentialBiz Sdn Bhd 101 ItraMAS Corporation Sdn Bhd 105 Pentasoft Malaysia Sdn Bhd 109 Century Software (M) Sdn Bhd 115 Arahe Solutions Sdn Bhd 119 ePROTEA Technologies Sdn Bhd 123 Microlink Solutions Berhad 127 CALMS Technologies Sdn Bhd 131 MOL AccessPortal Berhad 137 Fexsoft (M) Sdn Bhd 141 CWorks Systems Berhad 147 DBV Technologies Sdn Bhd 151 Index 153 Go Global Directory 2010/11 | 01
  • 3. MESSAGE FROM CEO MULTIMEDIA DEVELOPMENT CORPORATION (MDeC) Assalamualaikum Warrahmatullahi Wabarakatuh and Greetings, Malaysia’s success in the global ICT industry is built on the determination of our people and companies, to relentlessly pursue efficiencies, excellence and innovation to make ourselves a competitive force in world markets. The Malaysian ICT industry has evolved and Malaysian ICT firms have boldly moved forward and become global icons themselves. With the world’s economy increasingly driven by technological innovations, it has become imperative to harness the necessary ICT knowledge to stay current and ahead. I am heartened to see this admirable effort by Technopreneurs Association of Malaysia (TeAM) and Bumiputera ICT Entrepreneur Association of Malaysia (NEF) in creating reliable avenue to generate ICT investment and participation. Not only does it seamlessly sync with Malaysia’s Vision 2020 to transform the nation into a knowledge-based Economy through the utilization of application and services of Information and Communication Technology; it will also promote wider utilization of services enabled by ICT for the general public. This collection of reputable ICT service providers share the same vision and for those of us who have long believed in Malaysia’s ICT potential to become a competitive global player, we are delighted to provide them with this opportunity. We also believe that technological partnerships through sharing, transfer and funding is the essential catalyst to ensure continuous growth and progress. So it is with great pleasure that I present the inaugural issue of Go Global directory 2010/11. I would also like to congratulate and commend TeAM and NEF for a job well done with hopes that the effort will flourish alongside Malaysia’s ICT industry by leaps and bounds. With warm regards, Datuk Badlisham Ghazali CEO Multimedia Development Corporation (MDeC) 02 | Go Global Directory 2010/11
  • 4. MESSAGE FROM PRESIDENT TECHNOPRENEURS ASSOCIATION OF MALAYSIA (TeAM) The Go Global Directory was mooted as a means As an organization, TeAM has always placed great in which to assist Malaysian technology companies importance on professional development. We tackle a persistent challenge in the effort to attract are constantly working to come up with ideas and global buyers and clients. Research and surveys programs which will assist technopreneurs under our amongst Malaysian ICT companies conducted umbrella organization and their companies leapfrog by MDeC, and on a smaller scale, by TeAM and into the global arena via our Go Global initiative. The NEF amongst their members, revealed that many Go Global Directory is but one of the products of our international buyers and potential customers found efforts in this area and the first of many efforts by TeAM it time-consuming to isolate and determine which to help our members and the nascent Malaysian ICT Malaysian ICT companies were seeking to export industry tap into the global ICT marketplace. to services and products to the global marketplace. Ascertaining the specific services and products of the I would like to take this opportunity to express export-ready Malaysian ICT companies was also a my thanks to our partners on this project, the challenge for international buyers. Malaysian Association of Bumiputera ICT Industry and Entrepreneurs (NEF) and the Multimedia The Go Global Directory therefore was conceived Development Corporation (MDeC) for their assistance specifically to deal with this problem. Unlike in bringing the Go Global Directory to fruition. TeAM conventional ICT directories, the Go Global looks forward to future collaborations with both NEF Directory is a select catalogue, consisting solely and MDeC as we all work towards putting Malaysia of Malaysia’s best-of-breed ICT companies that are on the map in the field of ICT. focused on export-centric products and services. To provide a high level of comfort and validation to international buyers, these companies have further Koh Lee Ching been evaluated and assessed stringently by MDeC, PRESIDENT TeAM and the NEF to ensure that they are able to Technopreneurs Association of Malaysia (TeAM) meet the international product and service demands of global customers. Go Global Directory 2010/11 | 03
  • 5. MESSAGE FROM PRESIDENT MALAYSIAN ASSOCIATION OF BUMIPUTERA ICT INDUSTRY AND ENTREPRENEURS (NEF) Assalamualaikum W.B.T, Alhamdulillah, by the infinite blessing of Allah s.a.w, TeAM, NEF and MSC Malaysia have successfully published the inaugural issue of Go Global Directory 2010/11. This is indeed another milestone in our aim to get more companies to tackle the overseas market. The Go Global program is designed as such where participating companies leverage the power of the group in going abroad. It is this synergistic efforts that we hope will be able to catalyze these companies further in their various targetted markets. They have created a presence in their home country and now it is time to take on the world. It is our hope that with this Go Global Directory, which will be circulated around the world via the network of government offices in various countries, the companies will gain better traction in the global market. This of course cannot be done in isolation, we would also like to thank MATRADE in their support to circulate this directory to its overseas offices. With this publication of Go Global Directory 2010/11, we hope the companies will be able to foster new business opportunity overseas and other potential ventures and hence, supports Malaysia’s aspiration towards service industry as the main economic driver. I would like to also express our special appreciation to Chairman of Go Global program from both TeAM and NEF, MDeC and MATRADE. It is their effort and drive that has brought the program to where it is today. Many thanks to everyone involved in this initiative. Thank you. With warm regards and Salaams, Ashran Dato’ Ghazi President, Malaysian Association of Bumiputera ICT Industry and Entrepreneurs (NEF) www.nef.org.my 04 | Go Global Directory 2010/11
  • 6. INFORMATION ABOUT GO GLOBAL The Go Global Directory is designed to be a one-stop source of information for foreign companies looking to do business with or procure the services of Information, Communications and Technology (ICT) service providers in Malaysia. Every company featured in the Go Global Directory has been carefully screened and assessed by TeAM, MDeC and NEF to ensure that their products and services are of international export standards, and that the companies have the capacity and capabilities required to meet the service demands and requirements of international customers. Armed with this Directory, foreign and international buyers will be able to focus their search for service or product suppliers on Malaysian companies and service providers of the highest repute and who hold themselves to international world-class standards of service delivery and product excellence. The Go Global Directory is also positioned to enable Malaysian ICT companies and service providers to gain greater exposure in the international marketplace. In addition to distribution by MDeC at all major IT trade events, the Directory will be utilised by various government bodies and agencies to promote Malaysian ICT companies at various international exhibitions and conferences. The Go Global Directory currently contains only 30 companies but TeAM and NEF are confident that this Director will only grow and expand as Malaysian ICT companies continue to achieve new heights in innovation, service quality and research and development. Go Global Directory 2010/11 | 05
  • 7. This page is intentionally left blank 06 | Go Global Directory 2010/11
  • 8. Go Global Directory 2010/11 Infopro Sdn Bhd Go Global Directory 2010/11 | 07
  • 9. The Company About Us INFOPRO is an ISO 9001 certified and CMMI assessed global financial solution provider. We design, implement, and support financial solutions to over 80 financial institutions worldwide. Headquarter in Kuala Lumpur, Malaysia. INFOPRO has been serving the global financial industry for over 23 years. INFOPRO’s processes and procedures are well in place to ensure first-rate services and deliverables. The company’s impressive achievement of 100% successful implementation track record is a testament to its aggressive engagement of Research and Development, leading to enhanced levels of competency. By aligning client’s IT needs to their businesses, INFOPRO releases powerful tools for its clients in the highly-competitive financial markets. Stellar Growth in Established and Emerging Markets In every geography region that we operate, our market approach is a pragmatic blend of playing to our strength and providing solutions according to the unique requirements of each market. INFOPRO accordingly uses the most suitable business model of each market-such as a joint venture in the Middle East, community-based-service model in South East Asia. Starting from its first oversea operation within the South East Asian region in the mid 1990s, it has now expanded to the Middle East, Africa and China. We are strengthening our foothold in the Asia Pacific region and planning to expand across the pacific towards the Americas. To date, INFOPRO has operational sites in over 28 countries. 08 | Go Global Directory 2010/11
  • 10. Industry Focus Geographical Diversification of Revenues, Employees and Customers In every geography region that we operate, our market approach is a pragmatic blend of playing to our strength and providing solutions according to the unique requirements of each market. INFOPRO accordingly uses the most suitable business model for each market such as a joint venture in the Middle East, community-based service model in South East Asia. “We have proven 100% track record of implementation and migration. An achievement that help propelled us the forefront of the industry” CEO Mr. Chuah Wan Pin • Focused… We are focused on Service Sector • Specialist… We are specialist in the banking industry • Leadership… We are leading solutions provider • Established… Almost a quarter of a century • Regarded as the competition… We are the competition • Product Breadth… We have huge intellectual property • Loyal Customers… We have a good track record • Cutting Edge… We spend 25% our turnover on R&D • International… We support customers across 3 continents Go Global Directory 2010/11 | 09
  • 11. Business Activities eICBA System- A Total Banking Solution Seamless Integration INFOPRO embraces the latest technology and the world-class banking practices in the development of its flagship banking solutions- eICBA System. It provides the full spectrum of Conventional Banking, Islamic Banking and Electronic Banking solutions, and it is able to run on all open system platforms provided by all ATM major vendors. INFOPRO has invested more than MYR (Malaysian Ringgit) 170 million in the development of eICBA Customer Database System over the past 23 years. eICBA is designed to suit various types and sizes Data Warehouse of financial originations. It supports various type of workflows to ensure accurate information reaches the right people at the right time. Decision Support System Email & Groupware Credit, Debit and Smartcard Over-The-Counter Attended Transactions SMS Banking Corporate Terminal & Internet Banking Telebanking 10 | Go Global Directory 2010/11
  • 12. Mix of Global and Regional Partnerships To Advantages: Facilitate Local Adoption • Rich Functionality INFOPRO has a range of partnerships both at global • Up-to-date Technology and regional levels to facilitate local adoption. • Scalability INFOPRO has strong and established partnership with • Support Multilingual Function global technology leaders such as Microsoft, Oracle • uilt-in rules to ensure information B & IBM. Equally well chosen and effective are its local accuracy security maintained partnerships that provide critical advantage in customer • Seamless integration engagement by understanding local market challenges • tilizes international and local U and product requirements ensuring the offered standard solutions support the company’s growth strategies in emerging markets. Our thoughtful approach to partnership selection has contributed both to our successful globalization and to the foundation of every Features successful partnership. • Based on Open Systems – supports multiple OS (Windows, Unix, Linux, Z/OS) Standardization of Quality across the Globe • J2EE Compliant The main feature distinguishing INFOPRO from • Browser (Web) Based Thin Client other top IT solution providers of the world is the • n-Tier Architecture resolute focus on development of new technology • Supports Cluster Technology and superior usage of IT platform and solution • Security: SSL,Triple DES & Digital Certs technology architecture, and infrastructure. With early • Tools: Oracle Tools, Java adoption of new technology applications and global availability of software, INFOPRO is ahead of the J2EE Compliant technology adoption curve, when compared to others • Highly scalable in its industry, and is able to service better quality to • Ease of integration customers. Equally important is the seamless integration of their skilled workforce providing low-cost and high- quality technology with local delivery capabilities. “Over 25% of our total revenue goes to investment of R&D. We need to always adapt the changes around us. Production Only then can we technologically and culturally be Database relevant” Server COO Mr. Mathew Chuah Production Application Server • Branches • Off-site locations • Corporate Terminal Go Global Directory 2010/11 | 11
  • 13. Contact Us Malaysia (Corporate Office) INFOPRO SDN BHD Block B3 level 8, Leisure Commerce Square, No 9 Jalan PJS 8/9, 46150 Petaling Jaya, Selangor, Malaysia Tel: +603-7876 6666 Fax: +603-7876 1233 The Philippiness INFOPRO SYSTEMS INTERNATIONAL Unit 303, Hanston Building Emerald Avenue Ortigas Center Pasig City, Philippines 1605 Tel: +632-910 6296 Fax: +632-631 3041 United Arab Emirates INFOPRO INTERNATIONAL FZCO PO Box 54565 Unit 3EG05 East Wing 3, Dubai Airport Free Zone Dubai, UAE Tel: +971-4 299 2297 Fax: +977-4 299 4252 Other Offices & Representatives: Singapore | Shanghai, China | Accra, Ghana Website: www.infopro.com.my 12 | Go Global Directory 2010/11
  • 14. Go Global Directory 2010/11 eBworx Berhad Go Global Directory 2010/11 | 13
  • 15. The Company eBworx is a leading international consulting eBworx is focused in providing solutions in the banking and technology solutions firm specialising in the sector and its integrated suite of credit management financial services industry. Banks are the center of solution (Loans Origination and Collection & Recovery) our business and we deliver innovative and high- and delivery channel solutions (Cash Management, performance solution to our clients, supporting them Internet and Mobile Banking, Branch Delivery) and in their business objectives. The turn of the century Trade Finance provides best of breed solutions to banks has seen our clients faced with new challenges in in the region. risk management, BASEL II compliancy, merger and acquisition, changing technology environment and at The company boasts an impressive list of blue-chip the heart of it, the drive to achieve increased customer clients which include regional banking giants such as centricity. OCBC and CIMB Group; Tier-1 banks in Malaysia such as RHB Banking Group, AmBank Group, EON Banking We begin by understanding our client’s requirements. Group and Alliance Financial Group; PT Bank Central We couple our solution consulting with leading Asia, PT Bank Danamon Indonesia and BII Maybank in practices. And most of all, we help our clients leverage Indonesia; KASIKORNBANK in Thailand and Hua Xia on technology as an enabler, delivering solutions which Bank in China. propel them to the next stage. With our vast experiences in many project eBworx was founded on May 2, 1998 with a vision to implementations, supported by our domain expertise develop the company into a leading global financial in financial services industry, eBworx is able to solutions provider. In line with this vision, eBworx has differentiate itself from a pure software company into a remained focused on helping financial institutions in full service solutions firm. We are able to bring about three main areas: solutions which will address the banks’ business needs • To gear towards electronic banking whilst providing banks with consulting services in our • To be more customer-centric in sales & operations areas of expertise. • o better manage lending practices & to move T towards Basel II compliance eBworx was granted MSC Malaysia status on 11 February 2002 by Multimedia Development Corporation (MDeC) and was listed on the ACE Market (previously MESDAQ) on 17 November 2003. The eBworx Group is a regional financial solutions specialist, providing a wide array of innovative digital commerce solutions to the financial services industry. We have presence and clients across the region in countries such as Malaysia, Singapore, Indonesia, Thailand, Philippines, Hong Kong and China. eBworx offshore development centre is based in Chengdu, China where we focus on research and development for strategic applications. 14 | Go Global Directory 2010/11
  • 16. DIGITAL DELIVERY CHANNELS SUITE DIGITAL DIGITAL DIGITAL DIGITAL RETAIL BRANCH MOBILE TRANSACTION INTERNET BANKING DELIVERY BANKING BANKING SYSTEM Cash Platform J2ME Management Banking Trade Teller Symbian Front-End Transaction IPhone/iPad Android Blackberry DIGITAL DELIVERY CHANNELS SUITE TRADE FINANCE DIGITAL DIGITAL DIGITAL CREDIT EVALUATION ENGINE CREDIT COLLECTION MANAGEMENT & RECOVERY TRADESPRING SYSTEM SYSTEM Prospect Management Collection PORTAL SERVICES Credit Origination Recovery DIGITAL Credit PORTAL Administration MANAGER INFORMATION MANAGEMENT SYSTEM COLLATERAL CENTRAL LIABILITY MANAGEMENT MANAGEMENT Go Global Directory 2010/11 | 15
  • 17. Business Activities eBworx solutions are flexible and modular and our consultants are domain experts, working to bring our wealth of consulting and implementation experience to our clients, enhancing and ensuring their competitive advantage. Our solution offering includes the following: 1. Digital Delivery Channels Suite 3. Information Management Services • Digital Retail Internet Banking (DRIB) • Customer Information Files (CIF) • igital Mobile Banking (DMB) covering various D • Collateral Management devices ranging from Apple iOS to Android to • Central Liability Management Symbian • igital Transaction Banking (DTB) which includes D 4. TradeSpring Cash Management and Trade Front-End • Digital Branch Delivery System (DBDS) 5. Digital Portal Manager 2. Digital Business Centre Suite • Digital Credit Management System (DCMS) • Digital Collection and Recovery System (DCRS) • Digital Credit Evaluation Engine (DCES) Industry Focus Banking Contact us eBWORX BERHAD (521609-T) Level 3A Block B, Axis Business Park, No. 10 Jalan Bersatu 13/4, 46200 Petaling Jaya, Selangor, Malaysia Tel: +603-7956 9822 Fax: +603-7957 2661 Website: www.ebworx.com Contact Person: Andrew Goh Email: andrewgoh@ebworx.com 16 | Go Global Directory 2010/11
  • 18. Go Global Directory 2010/11 Macro Kiosk Berhad Go Global Directory 2010/11 | 17
  • 19. The Company MACROKIOSK is a multi-country mobile messaging technology enabler mobilizing technologies specifically in the area of mobile services, mobile monetization and telco-grade solutions. Year 2000 saw the inception of Macro Kiosk Berhad MACROKIOSK is committed to providing scalable (“MACROKIOSK”), a subsidiary of Goldis Berhad mobile messaging solutions to conveniently with the vision to become the leading Mobile disseminate mission-critical services over borderless Messaging Technology Enabler in Asia. MACROKIOSK market and constantly satisfying beyond customer provides world-class mobile messaging connectivity expectations. and solutions to a large-scale customer base with instantaneous mobile messaging connectivity to more MACROKIOSK obtained its MSC Malaysia status in than 2 billion mobile subscribers around the world. year 2001, allowing the company to undertake research and development in the area of mobile messaging Combining continual innovation and revolution, technology. MACROKIOSK continuously improve its MACROKIOSK’s Global Mobile Messaging Network - pursuit in mobile technology enhancement locally etracker is robustly connected to more than 500 mobile and regionally, to be a top of emerging mobility trends operators worldwide for 2-way bulk messaging, and is powering customers from 18 different industries. directly connected to more than 130 mobile operators for premium messaging. MACROKIOSK is an award-winning company, with a string of accolades awarded by internationally Primarily focusing on mobile messaging gateway acclaimed establishment and faculties. Presence in and mobile messaging solutions, MACROKIOSK’s 10 countries, namely Brunei, China, Hong Kong, services cater to different stakeholders of the mobile Indonesia, Malaysia, Philippines, Singapore, Taiwan, industry namely mobile operators, solution providers, Thailand and Vietnam makes MACROKIOSK the application developers, content providers, and system preferred Mobile Messaging Gateway and Solutions integrators - as well as to any companies who wants to Enabler to a multitude of local and global clienteles. leverage on the mobile channel, ranging from banks to airlines to television networks to retail stores, aside from many others in different industries. Such distinct companies by and large have international and global presence; MACROKIOSK will be the perfect business partner to work with. 18 | Go Global Directory 2010/11
  • 20. MACROKIOSK Corporate Website Snapshot: www.macrokiosk.com MACROKIOSK Accreditation and Accolades MCMC Licensed Company Malaysia iDa Nationwide ICP Licensed Company Licensed Company Singapore China 2009 MSC Malaysia CDP Achievement Award 2008 ASEAN Business Award 2007 | 2006 Enterprise 50 Award 2007 Frost & Sullivan Malaysia Telecoms Award 2006 Ernst & Young Emerging Entrepreneur Of The Year Award 2006 | 2005 Deloitte Technology Fast 500 Asia Pacific Award 2006 | 2005 | 2004 ACM Best @ Show Awards Go Global Directory 2010/11 | 19
  • 21. MACROKIOSK Offerings Mobile Enterprise Services (MES) Mobile Financial Services (MFS) MACROKIOSK Mobile Enterprise Services (MES) MACROKIOSK suite of Mobile Financial Services enables the immediate delivery of bulk messages comprises of multiple mobile channels namely around the world. Transacting on our etracker network, SMS, MMS, WAP, authentication and downloadable MES is able to route 2-way messages with more than applications to mobile phones. Mobile Fund Transfers, 500 mobile operators worldwide, making it possible Transaction Authorization Code (TAC), Mobile for you to communicate and reach your clients Alerts, Mobile Reminders, Mobile Enquiries, Mobile efficiently and cost-effectively without the limitation Request, Mobile Payments and Mobile Top-Ups are of geographical boundaries. MES enables anyone from some examples that MACROKIOSK Mobile Financial governments, multinationals, SMIs, SMEs, to SOHOs to Services caters for. This solution allows mobile phones leverage on mobile messaging to achieve their business to be used as a channel to execute mobile commerce communication goals. whereby transfers, payments and enquiries can be done seamlessly regardless of geographical locations and Mobile Interactive Services (MIS) mobile phone types. MACROKIOSK Mobile Interactive Services (MIS) is Mobile Aviation Services a secure and reliable platform designed for you to monetize your mobile contents/services. Connected to MACROKIOSK offers a total mobility experience etracker, you are able to engage in premium chargeable in Mobile Aviation Services that includes Mobile messaging service with the customer base of more than Booking, Mobile Ticketing and Airline Transaction 130 mobile operators. MIS essentially acts as the selling SMS Alerts. MACROKIOSK suite of Mobile Aviation middleware between you and mobile operators for the Services comprises of multiple mobile channels namely delivery of your mobile contents/services to millions SMS, MMS, WAP, authentication and downloadable of mobile subscribers. Operating with a charging applications to mobile phones. This solution allows component, the platform facilitates an efficient reverse- mobile phones to be used as a channel to execute charging payment system where MACROKIOSK mobile commerce whereby booking, purchasing and contracts with the mobile operator to fulfill your sales authenticating can be done seamlessly regardless of pay-out. geographical locations and mobile phone types. Mobile Authentication Services (MAS) Mobile Monetization Services MACROKIOSK Mobile Authentication Services (MAS) MACROKIOSK Mobile Monetization Services platform revolutionizes the paradigm of authentication through enable application developers to gain an accelerated the use of SMS. MAS combine a two-dimensional monetization channel, integrates sales and distribution (2D) barcode technology with GSM picture messaging components effectively while also allowing the technology to provide you a paperless solution for your high flexibility in establishing the preferred revenue authenticating needs. Supporting various 2D barcode model. Be it social games, videos or business tools, formats such as Quick Response Code, Datamatrix and MACROKIOSK offers a robust merchandizing platform mCode, MAS converts text or picture messages into a that supports different charging models such as flat-rate, 2D barcode to be transmitted to the mobile phone via per-usage, per-session or subscription basis. etracker SMS or WAP push. Each code delivered to the mobile direct access to the mobile operators also provides user is a unique code that is non-replicable to other the advantage of having multiple shortcodes for mobile users, thus ensuring a single usage expiry. simultaneous connectivity to different country markets. 20 | Go Global Directory 2010/11
  • 22. Industry Focus To date MACROKIOSK is powering 18 industries namely: • Advertising / Marketing • Hospitality / Hotel Services • Aviation • Information Technology / Solutions / e-Commerce • Banking / Finance / Securities • Insurance • Broadcasting • Publishing • Education • Property / Real Estate • Entertainment • Retail / Wholesale • Logistics / Supply Chain / Transportation • SOHOs / SMIs / SMEs • Food & Beverage • Telecommunications • Healthcare • Tourism / Travel Contact us MACRO KIOSK BERHAD Company Brand: MACROKIOSK Mezzanine Floor, Menara Tan & Tan, 207, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia Tel: +603 2164 8100 Fax: +603 2164 9100 Website: www.macrokiosk.com Company Presence: Brunei, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Contact person: Kenny Goh Email: ck@macrokiosk.com Go Global Directory 2010/11 | 21
  • 23. This page is intentionally left blank 22 | Go Global Directory 2010/11
  • 24. Go Global Directory 2010/11 Open Dynamics Sdn Bhd Go Global Directory 2010/11 | 23
  • 25. The Company Staying competitive in today’s high-powered, on- Open Dynamics’ flagship product, Joget Workflow, demand business landscape means recognizing the is a people-driven form-based open source workflow day-to-day challenges of organizations and integrating management system. It is a stand-alone application that the right skill and creative approach to meet them can manage and automate processes that are unique to effectively. Open Dynamics understands that and each organization, creating added value. Incorporated always tries to find the better way. Leveraging more in Malaysia in 2009 and the United States (CA) in than 30 years of combined experience in software 2010, Open Dynamics provides training, support, design and development, this team of enthusiastic consultancy services and partnership opportunities for professionals is committed to developing open source Joget Workflow, a robust workflow management system software solutions that help organizations generate that can serve as a pivotal factor for today’s bustling operational speed and increase productivity through businesses. business workflow processes that can be captured and managed easily and intuitively. Design via Workflow Designer and Deploy to the server Design Co e nfig Updat Designing Et u re Map participants to Enchance and update processes when necessary Deploying a users and activities to forms and plug-ins Process using Joget Workflow Execute Start process and perform tasks 24 | Go Global Directory 2010/11
  • 26. Business Activities Open Dynamics operates primarily in the free and open source software sector and is the proponent and sponsor of the open source Joget Workflow Project. What is Joget Workflow? Joget Workflow (jōgĕt wûrk’flō’) is a people-driven, form-based workflow management system. This stand-alone application can manage and automate processes that are unique to each organization, creating added value. The system serves as a platform for users to design, deploy and run different types of workflows for different types of organizational processes. Workflow designers can create dynamic workflows that can be updated anytime. Each activity can be mapped with a form to capture the user’s input, while serving as a plug-in for system integration. Joget Workflow is XPDL compliant and has a plug-in architecture to extend its usability. The system can be used on its own to manage the flow of processes and data captured from forms, or it can be seamlessly integrated in various ways to your existing systems to build complete applications tailor-fit to your unique needs. Capable of synchronous and asynchronous integration, Joget Workflow provides the ability to automate, manage and continuously improve business processes, while reducing the burden of paper-based work. It can be integrated to other portals or system applications using AJAX or JSON API. Joget Workflow Workflow Designer Workflow Engine Workflow Management Console Inbox/Task Form Workflow User System Manager Builder Monitor Manager Settings Go Global Directory 2010/11 | 25
  • 27. Business processes can now be supported and maintained, deployed across the enterprise and quickly modified as processes evolve. Joget Workflow’s simple and rapid deployment, coupled with its graphical point-and-click tools, built-in workflow logic and reusable object libraries, enables even complex processes to be easily designed and deployed. Key Benefits of Joget Workflow Increased Efficiency and Productivity • limination of unnecessary steps due to automation E Ease of Use and Simplicity of business processes • isually configurable rules and actions, allowing V • aster and more consistent completion of manual F business processes to be automated without custom processes, and with minimal errors programming • oint-and-click configuration, enabling rapid P Improved Process Control development and deployment • tandardization of processes and availability of audit S • apacity to accommodate all business needs C trails regardless of process complexity • Predefined and documented steps • ntuitive user interface to easily design work I • Consistent business practices processes • mproved efficiency in organizations as a result of I transparency in processes Lowered Cost • ewer mistakes and work delays results in increased F Focus on Business Needs productivity and faster delivery. • usiness managers can now focus on important B • mployees can be guided through complex E business decisions rather than routine task procedures, hence reducing the cost of training. assignments and reporting. • onsistency in business processes allows for better C anticipation of customer demands and greater predictability in levels of customer response. Business Process Improvement • lexibility over processes enables quick redesign in F line with evolving business needs. • ocus on business processes leads to better F streamlining and simplification. • mprovement of internal processes increases I efficiency and effectiveness of the organization. 26 | Go Global Directory 2010/11
  • 28. Open Dynamics Services Open Dynamics offers a full range of services under the Joget Workflow Project: • nterprise Support - Technical support services provide direct access to our engineers who are ready to assist you in the E design, development, deployment, and management of workflow processes on Joget Workflow. • echnical Consultancy - Need to integrate with other software or systems? Tap into our consultants’ technical know- T how. • oftware Training - Need to be up and running fast with Joget Workflow? Get our trainers to provide you with in-house S basic and advance training. • artnerships - We are constantly looking for business partners for Joget Workflow, whether for training, distribution, P technology sharing or OEM opportunities. Industry Focus • Participation in government open source initiatives • Horizontal businesses Contact us OPEN DYNAMICS SDN BHD C-01-3, Block C, Plaza Glomac No.6, Jalan SS7/19, Kelana Jaya 47301 Petaling Jaya, Selangor, Malaysia Tel: +603-7885 8032 Fax: +603-7885 8035 OPEN DYNAMICS INC. 440 N. Wolfe Rd. - Sunnyvale, CA 94085, USA Tel: +1 408-480 5105 Fax: +1 408-773 8462 Website: http://joget.org Contact person: Jack Hii Email: jakku@joget.org Facebook: http://www.facebook.com/jogetworkflow Twitter: http://twitter.com/jogetworkflow YouTube: http://www.youtube.com/jogetworkflow Go Global Directory 2010/11 | 27
  • 29. This page is intentionally left blank 28 | Go Global Directory 2010/11
  • 30. Go Global Directory 2010/11 Platform2u.com Berhad Go Global Directory 2010/11 | 29
  • 31. The Company The company was founded in August 2008 with Vision the vision to provide a complete end-to-end We believe the great coaching from Guy Kawasaki e-commerce platform to the Asia industry by easily who states that a business that operates with a “great setting up online-businesses and trading in the global meaning in mind”, profit will follow. It is our vision to marketplace. In a short span of three months, we have become Asia’s largest, complete e-commerce platform, obtained the MSC Malaysia status from Multimedia bringing the world back to you. We have crafted Development Corporation (MDeC) in early January our business objective by delivering our belief in 2009 in recognition for our innovative research and e-commerce changing lifestyle. development efforts in e-Commerce era. 1. Global optimization In April 2009, when Platform2u.com was just five Platform2u.com will establish its status as a major months old, we are proud to launch our brainchild, player, possibly to be the largest e-commerce SMilDS.com, the fourth generation e-commerce platform in the Asia. We aim to land our footprint solution to the public. Being young and energetic, onto at least more than thirteen countries as SMilDS.com was well received and we were pleased we expand, as well as to glocalize our system that in a glimpse; our community grew to several and operation. We will continue to pursue our hundred merchants and still growing. growth strategy in future to prepare us for global competition. Today, we penetrated into three countries, mainly Malaysia, Philippines and Hong Kong and employ over 2. reating New Opportunities and Changing Lifestyle C 40 people from these countries. We’ve experienced Platform2u.com aims to see and enable everyone major, rapid change but have held fast to our company to operate their business online. With the slow aspirations to attract not the best knowledge workers downturn of the economy, we hope to assist SME/ in the market, instead a committed, determined and SMIs to expand their market reach as well as to assist passionate team, who puts away individual pride fresh graduates and unemployed to join us in our and personal agenda in achieving our never-ending e-entrepreneur program. We believe with correct mission. training and education in e-commerce, they are able to start up their own dream and excel during time of Our commitment to innovation reflected in our values, crisis. Apart from that, we pursue a dream and aim, which underpin to our devotion to our customers’ believing that e-commerce will soon dominate and success in e-commerce, and eventually changing for a change our future lifestyle. better lifestyle in this bloating Internet industry. 3. ncreasing Competitiveness in Internet Retailing I TM Business The perfect e-commerce ecosystem would be intelligent enough to know not only the sales and profit gain, but also to forecast and advice the business trend for the next few years, preparing our business partners to face the changes. Given the state of the e-commerce technology today, that’s a far-reaching vision requiring research, development and innovation to realize. Platform2u.com is committed to blaze that trail, thus increasing our TM competitiveness among existing e-commerce market players. 30 | Go Global Directory 2010/11 TM
  • 32. Business Activities Platform2u.com solely focuses on providing a complete • ustomer Relationship Management (CRM) System C e-commerce ecosystem from deployment of the ‘Customers First’ is the all time businesses favourite backend system to the development of design and quote… support as well as consultation on online businesses. As more and more people enter the busy working Another important component in our SMilDS.com life, demand for having any kind of a 1-stop service system is built in with CRM system, which enables has indeed increased over the time. SMilDS.com is you to track and organize your customer contacts designed, equipped with an end-to-end e-commerce as well as to approach your potential customers. It trading platform to cater such massive demand in the is an effective sales-network approach to know and market today. understand your customer’s needs and requirements, which eventually boost company profit. Our CRM SMilDS.com Overview consists of Front-office operation, Back-office SMilDS.com is an innovative and easiest solution operation, Business relationships, and advanced for you to be part of global trend by transforming phase of business intelligence analysis. traditional business concept into a borderless e-trading platform. We call this platform the e-commerce 4.0, • E-Payment Gateway System the fourth generation e-commerce solution that features Highly secured and designed with fraud prevention not only a complete e-Commerce tools you need, but and detection mechanism, our e-payment system is also a business intelligent trading engine. SMilDS. able to accept more than 15 mainstream currencies com is also a platform with low entry barrier for SMEs in the world. Our payment gateway business partner in Asia, designed and glocalized with simplicity and is a Malaysia government authorised company which user-friendly to suit all group demands from non-IT to is highly trained and expertise in online payment IT savvies. services. Apart from accepting a variety of payments from credit cards to online banking, Platform2u.com Equipped with complete e-commerce tools and owning acts as a Facilitator in managing your transactions, your own customer database, nothing can stop from lowering frauds with our built-in detection tools, as transforming YOU into an e-commerce GURU! Take well as a impose risk management system to protect advantage of SMilDS.com features and see for yourself data privacy. These ensure all payment transactions how SMilDS.com can change your business trend and are processed efficiently and smoothly. be a part of your lifestyle! • E-Logistic System Key Components SMilDS.com incorporates the e-logistic system, • Advance e-commerce Web Store whereby we integrate our tracking system and a SMilDS.com ready-customised a trendy yet simple built-in consignment note printing feature with our and user-friendly web-store for you, with more than logistic partners such as PosLaju, Citylink Express, hundreds of designed and sophisticated templates UPS, and Fedex to simplify the shipping process for to choose. All you need to do is just to upload your all our merchants. Our logistic partners are from products as well as your company logo into your reputable backgrounds, reliable and professional Back Office and you are ready for business. in ensuring the shipment is delivered timely and soundly. We also introduce the FIRST cross-selling e-trading engine in the world through SMilDS.com. Cross- Apart from that, we incorporate our online system selling allows other merchants to sell different whereby customers can track their respective products in their web-store, where they can earn shipments in real time. Platform2u.com will act as commissions set by the product owner. This helps a facilitator to monitor the shipment, ensuring both not only to expand your product range, but also our buyers and merchants are well informed on the expanding customer base and market reach. Thus, shipment status as well as ensuring all damages and through this function, products can be sold and investigation is done accordingly. bought in the global marketplace and creates a healthy competitiveness amongst the web-store owners. Go Global Directory 2010/11 | 31
  • 33. Our Partners Businesses around the globe are actively looking for niche consultancy services to take on challenges and opportunities, and to raise competitiveness in the market. As a borderless business platform and gateway to the biggest marketplace, the Internet, SMilDS.com is the perfect marketing channel for shrewd business. Based on such an understanding of the intricate need for a realistic platform in the market that will deliver genuine and solid results that promises to reach the right consumers and to optimize limited resources, SMilDS.com can help, providing businesses with an innovative and alternative marketing channel. Some of our partners include: Industry Focus Online Retail and Promotion for SMIs and SMEs. Contact us PLATFORM2U.COM Malaysia Headquarters: 60, Jalan Puteri 2/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia Hong Kong Office: Unit 1-2, 18 Floor, No. 26, Nathan Road, TST, Kawloon, Hong Kong Philippines Office: 10th Floor, Herrera Tower, 98 V.A., Rufino Street, Makati City, 1227 Philippines. Tel: +603 8068 4607 Fax: +603 8068 5718 Website: http://www.platform2u.com | http://www.smilds.com Email: info@platform2u.com 32 | Go Global Directory 2010/11
  • 34. Go Global Directory 2010/11 Sigmax-e Services Sdn Bhd Go Global Directory 2010/11 | 33
  • 35. The Company Located in the cost - quality sweet spot of Kuala Lumpur, Malaysia, SigMax-e is able to offer a great low- cost location coupled with world-class infrastructure! It is no surprise therefore that, within a short span of five years, it has been able to attract some of the best-known brands in the world to its books. Dell, Sony, Panasonic, The Commonwealth to name just a few! When you are looking to enhance the productivity of your back office, you have two big options… You may look at process re-engineering and deploy well known methods like six sigma, OR… • f the process is not strategic to your core business, i you may choose to outsource to a low cost partner. SigMax E Services has been established to address exactly these needs. Sigmax-E specializes in providing productivity solutions to enhance the quality and reduce the costs of your back-office processes. It deploys process management best practices from world class companies and proven methodologies like Six Sigma to achieve these ends for its clients. 34 | Go Global Directory 2010/11
  • 36. Business Activities Business Activities SigMax-e provides two lines of services: Process Outsourcing • Book Keeping • Account Reconciliation • Financial analysis • Customised Reports • Expense claims processing • Billing • Data Capture • Transaction Processing Project Management • Training SigMax-e helps UK accounting firm to cut • Facilitating: costs and speed-up book-keeping - Quality improvement - Cost-cutting Context: - New process design • ccountancy firm (AF) in London looks to cut costs A • esign and implementation of D in book keeping and data entry to provide more plans for Shared Services and cost-effective services to its clients Outsourcing Action: Results: (after 12 Months) • F outsources the functions from receipt of A • Process works effectively and is stable vouchers, invoices, bank statements, etc to • rained employee at SigMax-e, successfully trains T preparation of Trial Balance. After a detailed study, other staff AF prefers Malaysia due to availability of large • Scope expanded to cover 40 companies numbers of UK-trained accountants and stable • SLA implementation timelines improved infrastructure. • F expresses satisfaction with progress and agrees to A • t outsources the process to Sigmax-e based on its I expand scope further to include analysis of accounts knowledgeable accounting staff, stable infrastructure and preparation of Audit Files by SigMax-e and proven capability of delivering to SLAs • AF sends trainer to train SigMax-e staff for one week. Learning: • rocess established for scanning all documents in P Key success factors are: London and storing them on secure server. SigMax-e Partnership model logs in accesses documents, captures data, saves Flexibility in crafting solutions ‘back-up’ file on server for B to access and process Transparency in discussing defects and problems further. • Outsourcing commenced with 4 accounts Go Global Directory 2010/11 | 35
  • 37. The way it works… 1. Invoices and other paper-based inputs are scanned and stored in electronic form, 2. Inputs received electronically, via fax or the web are stored in the same way. 3. This data is transmitted via periodic file transfers or a accessed direct via 3270 / terminal server / web solutions, 4. ransaction processing / ERP systems accessed via T 3270 sessions / terminal server or other web-based solutions. 5. In most cases, data is retained at customer site and not duplicated. 6. State of the art security and compression systems used to ensure confidentiality and minimize bandwidth usage. Sigmax-e deploys proven methodologies and best practices to migrate client processes to its offices and then goes about systematically eliminating waste and fat from them to ensure continuous improvement. The graph below depicts SigMax-e’s systematic approach from prospecting to operations. 1 Opportunity Identification 2 Solution Design 3 Process Transition 4 Service Delivery 5 Billing & Collections • Explore Opportunity • nderstand U • Hire & Train Staff • easure outputs vs. M • apture output C • Contact Client ‘Bostomer’ needs • et sign-off on G targets data on Quality & • tudy process S proficiency Volumes • Earn Trust • easure process M dynamics, Metrics & • Set up infrastructure variance • Raise invoices • Explain Value staff profile • Pursue collections • Identify ‘Bostomer(s)’ • evelop ‘Bostomer’ D • Manage staff • Id. Regulatory issues comm. plan • Respond to RFI • IS, Dashboards & M • esign Process & IT • Test systems & skills D Performance Analysis • btain RFP / sign-off O solution • SLA with Exit clauses • ontinuous C for Solution design • Submit proposal • Get OK for cut-over improvement & • Close sale ‘Bostomer’ feedback 2 Toll 5 Toll Gates, Gates FMEA 36 | Go Global Directory 2010/11
  • 38. Client Endorsement Industry Focus 1. Companies with a global focus 2. Start-up dot coms Contact us SIGMAX-E SERVICES SDN BHD Unit IB 1&2, MSC Malaysia Technology Commercialisation Centre, Persiaran Multimedia, 63000 Cyberjaya, Selangor, Malaysia Tel: +603-8313 8135 Fax: +603-8313 8136 Website: www.sigmax-e.com Email: enquiries@sigmax-e.com Go Global Directory 2010/11 | 37
  • 39. This page is intentionally left blank 38 | Go Global Directory 2010/11
  • 40. Go Global Directory 2010/11 Silverlake Axis Sdn Bhd Go Global Directory 2010/11 | 39
  • 41. The Company Today’s economic climate and competitive business landscape give rise to the need for financial institutions to address various challenges and requirements. In addition, these institutions also have to look into providing solutions to meet the needs of their discerning customers. Silverlake Axis has a proven history in helping financial institutions stay agile. We have been a leading provider of end-to-end universal integrated banking solution to major financial institutions since 1989. Our installed Silverlake Axis empowers financial base in Asia and Middle East exceeds 100 customers institutions with the right solution including 40% of the Top 20 largest banks in South East foundation to continuously improve Asia. their world-class business delivery Our years of experience has helped us understand and customer services capabilities. the challenges that financial institutions are facing in meeting the demands of their customers, in staying ahead of the competition, in responding to the changing economic climate, be it locally or within the region. Hence, we are a trusted solutions provider and have a 100% success track record in delivering end-to- end core banking implementation and enhancement, backed by strong management and key software development team. 40 | Go Global Directory 2010/11
  • 42. Solution Offerings Silverlake Axis Integrated Banking Solution (SIBS) Silverlake Axis Integrated Islamic Banking Solution Silverlake Axis Integrated Banking Solution (SIBS) assists (SIIBS) financial institutions address challenges and leverages Silverlake Axis Integrated Islamic Banking Solution opportunities driven primarily by market forces such (SIIBS) is a complete suite of applications that meet the as customer choices, compliance requirements, requirement of any Islamic Bank. SIIBS incorporates all need for cost efficiency, business consolidations and features necessary to be an adaptive platform to support competition. a world-class financial institution while complying to Syariah requirement. SIBS is designed on the Silverlake Axis Solution Architecture comprising the Representation, Logistics Silverlake Axis Integrated Provident Fund System and Core Layers. (SIPFS) Silverlake Axis Integrated Provident Fund System The Representation Layer is powered by SIBS Customer (SIPFS) is a comprehensive employee provident fund Facing Software Engines to deliver world-class customer registration module. Its main function is registering of interactions and experience through multiple customer new members such as Government and Private Sectors touch points. and to keep current and accurate lifetime member profile information, including nominees’ details. This The Logistics Layer provides the enabling technologies module provides a wide range of capabilities that to deliver straight through business process and allows users to seamlessly access information via a information integration at the front office, middle office single user-interface. and back office to achieve greater business process efficiency, transparency and control. Silverlake Axis Card System (SCS) Silverlake Axis Card System (SCS) is one of the most The Core Layer, anchored on the SIBS Product advanced and complete card solutions used by both Factory and Information Repository, enables speedy financial institutions and card processors today. A definition of new products and services through more global payments system, SCS transcends national than 10,000 user configurable and pre-integrated boundaries, offering 24X7 authorisation and different solution attributes/parameters and objects. SIBS types of settlement capability. supports Customer Centricity for all transactions and interactions, throughout the entire life cycle of the Silverlake Axis Retail Merchandising System (PROFIT) customer relationships. Comprising more than 7,000 Silverlake Axis Retail Merchandising System (PROFIT) Banking Tables, the SIBS Information Repository can be is a fully integrated retail system with a complete leveraged for risk management, data mining, customer integrated solution developed for retailers based on the analytics, cross-selling, customer care, product actual dynamics of the merchandising cycle. PROFIT development, customer behavioural analysis and provides comprehensive end-to-end business process, performance management. opportunity management, performance reporting and decision support to retail management. SIBS offers a suite of over 40 modules catering to Conventional, Islamic and Micro banking that support front office, middle office and back office operations. Go Global Directory 2010/11 | 41
  • 43. Service Offerings Implementation and Customisation Services Application Management Services Our end-to-end implementation services include: Our Application Management team assigns resources • Project Management with the required skills and experience to plan, manage • Requirements Definitions and deliver the functional requirements, to leverage • Software Customisation and enhance our banking solution. • Life-cycle Testing • Data Conversion Business and IT Consulting Services • ardware Requirements Assessment & H Our Consulting Services aim to assist customers by Environment Setup providing strategic technology planning and analysis to • Training for Trainers & End Users find opportunities for competitive advantage. • Migration & Rollout • Pilot Implementation Outsourcing Services • Post Implementation Support Our Outsourcing Services provide a foundation for continuous strategic change through flexible, Program Management Services outsourced delivery model and consulting expertise. Our Program Management Services framework supports and manage multiple related projects as a whole to IT Systems Management achieve common strategic business goals. Our IT Systems Management includes marketing, implementing and maintaining tools for software Application Maintenance and Support Services change and deployment controls, hot-site data Our Maintenance and Support Services include 24 X 7 mirroring and application recovery, reports Customer Support Services and Customer Specific Release management and distribution, security management. Services for software supplied and installed by us. Contact Us SILVERLAKE AXIS SDN BHD Kuala Lumpur Suite 3A-3, Level 3, Block 3A, Plaza Sentral Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia. Tel: +603-92073000 Fax: +603-92073111 Email: customersupport@silverlakeaxis.com Lot 5.04, 5th Floor, Menara 1, Faber Towers, Jalan Desa Bahagia, Taman Desa, 58100 Kuala Lumpur, Malaysia. Tel: +603-79832288 Fax: +603-79836555 Email: customersupport@silverlakeaxis.com Website: www.silverlakeaxis.com www.silverlakegroup.com 42 | Go Global Directory 2010/11
  • 44. Go Global Directory 2010/11 Rexit Berhad Go Global Directory 2010/11 | 43
  • 45. Rexit Berhad (“Rexit”) is a company that focuses on delivering solutions and services to the Insurance industry. Rexit’s intimate knowledge and understanding of the business processes and operations of the industry, its capability to continually identify advances in technology and successfully adapting those for the benefit of its customers have made Rexit the solutions partner of choice. Rexit is currently listed on the ACE market of Bursa Malaysia Securities Bhd. The Company Rexit has grown from four-person operations in 1998 The e-Cover application has since been expanded to into a public listed company in November 2005. cover all classes of general insurance. Currently, more than 35,000 intermediaries, 10 insurance companies, Rexit offers several web-based insurance solutions over twenty unit trust companies, four banks, a which cater for the front-end marketing and sales statutory body and telcos are participating in one of functions, as well as the back-end operations and the largest e-commerce portals in the country with management requirements of insurance companies. over 500,000 transactions a month. The e-Cover portal currently transact over MYR (Malaysian Ringgit) 1.5 Rexit is a key Shared Services and Outsourcing (“SSO”) billion in terms of premium value annually. partner to the financial services industry by offering its solutions on an Applications Service Provider (“ASP”) Through a common interface, agents can transact model. Rexit has recognized that this ‘pay per use’ for multi-principals using the same device instead of model can greatly benefit its customers, as there is different terminals and operating environments in the no need for upfront capital expenditure, the high cost past. The capability is extended to any location so of developing and upgrading an application or the long as there is access to the Internet. This fits into the related costs of maintaining and managing the required business model of providing service anytime, anywhere hardware. which most insurance agents operate in. A major milestone was reached in January 2005 when Rexit Software has met all the regulatory requirements, the Malaysian Government mandated that all insurance especially those of Central Bank of Malaysia on the information to be transmitted electronically to the Guidelines on Management of IT Environment (GPIS1) Road Transport Department (“JPJ”) via the paperless for its solutions to the insurance industry. electronic insurance (“eInsurans”) service only and that physical insurance cover was no longer in use. In As a public-listed entity, Rexit not only has the financial conjunction with the eInsurans initiative, JPJ appointed capacity to undertake large IT projects but also has Rexit’s 20% - owned associated company, Reward- the experience in managing large IT infrastructures. Link.com Sdn Bhd to be an electronic gateway provider It also operates under the stringent requirements of between JPJ and the insurance companies. various regulatory bodies ensuring that there is proper corporate governance and prudence in its operations. With the launch of the eInsurans initiative, Rexit introduced its e-Cover application through its wholly Rexit expanded its operations overseas with the owned subsidiary, Rexit Software Sdn Bhd (“Rexit incorporation of Rexit International Sdn Bhd (“Rexit Software”). The e-Cover application enabled the International”). In 2008, Rexit signed agreements insurance companies to utilize their agency network with Sompo Japan Insurance Inc. and its subsidiary in partnership to capture the policyholders’ information at Hong Kong Sompo Japan Insurance (Hong Kong) Co. the point of customer contact. This meant that source Ltd. for the implementation of our IIMS. The system data is now entered by thousands of agents instead implemented at their Hong Kong office has since gone of relying on personnel of insurance companies and live in January 2010. the system is simple to use and easily accessible. This has greatly helped to enhance the delivery system and customer service of the insurance companies. 44 | Go Global Directory 2010/11
  • 46. In order for the group to continuously stay ahead in the the Federation of Malaysian Unit Trust Managers) in competitive information technology business and to 2009 as the third party administrator for electronic provide new and enhanced software solutions to meet investment submissions. The application known as the the needs of our customers, Rexit also has set up a electronic Pilihan Pelaburan Ahli system (“e-PPA“) is wholly-owned subsidiary, Rexit Software (Guangzhou) an industry platform for the electronic submission of Co Ltd for the purpose of carrying out research and unit trust applications and redemption to the Kumpulan development for our overseas projects. Furthermore, Wang Simpanan Pekerja (“KWSP”) (Employee Provident the setting up of this base will provide the group with Fund-EPF). the availability of additional resources for projects in the region The e-PPA system also facilitates the electronic settlement of the various electronic transactions Rexit was appointed by the Federation of Investment using the KWSP members’ fund. The system has gone Managers Malaysia (“FIMM”) (formerly known as ‘live’ since January 2010 and currently we have 34 customers using our e-PPA system which carry out over 40,000 transactions per month. Business Activities Recognition and Awards Rexit Software and Rexit International were granted MSC (“Multimedia Super Corridor”) Malaysia status by Multimedia Development Corporation Sdn Bhd (MDeC) in 2004 and 2008 respectively. Rexit Software won the MSC Malaysia APICTA The shared services model adopted has helped to Merit Awards for the local and international “Best of significantly reduce the cost of ownership as well as to Financial Applications” categories in 2006. provide our customers with the capability to reach out to their customers via their agency networks efficiently Furthermore, as part of Rexit’s continuous improvement and cost-ffectively. strategy, Rexit has achieved the Capability Maturity Model Integration (“CMMI”) rating (Level 3) in IIMS December 2008. The Integrated Insurance Management System is able to support the processes, work-flows and operations Rexit was also awarded the Business Times-CIMA of an insurance company which includes Marketing, Corporate Governance Award 2010 for Best in ACE Intermediary Management, Operations, Underwriting, Market in October 2010. Claims Management, Compliance, Reinsurance, Insurance Accounting, Treasury, etc as well as providing Business Activities/ Products and Services Executive Information System requirements. Rexit offers a broad range of solutions and services specifically for the financial services industry, e-CMS specifically for insurance companies as well as other The electronic Claims Management System is a business that want to benefit from implementing claims processing and management system with an secured e-commerce. integrated workflow, imaging, document management and messaging systems which is purpose built for the Our insurance products and services support the entire insurance industry. spectrum of insurance process and operations spanning from the external sales and marketing process through e-PPA the various distribution channels which include agents, The electronic Pilihan Pelaburan Ahli enables approved brokers and banks through to the internal operations unit trust or asset management companies to submit that involve the management of intermediaries and investment application to the EPF electronically. This service providers, policy administration, underwriting, has resulted in significant turnaround times for the customer services, claims management, compliance, approval of investment and redemption transactions reinsurance, etc. carried out by EPF members. The use of the e-PPA system has also addressed the issue of fraud as all cases e-Cover are authenticated electronically The e-Cover application, which is offered on an Application Service Provider basis, is available 24x7. Go Global Directory 2010/11 | 45
  • 47. Industry Focus IT Insurance software solutions and system integration services Contact Us REXIT BERHAD (668114-K) No.42, Jalan BM1/2, Taman Bukit Mayang Emas 47301 Petaling Jaya, Selangor, Malaysia Tel: +603-7803 6623 Fax: +603-7803 6922 Website: www.rexit.com Contact Person: Wong Phooi Hong Email: phwong@rexit.com 46 | Go Global Directory 2010/11
  • 48. Venture Go Global Directory 2010/11 Authentic Venture Sdn Bhd Go Global Directory 2010/11 | 47
  • 49. The Company We Improve Your Company Productivity Improve Productivity by Monitoring your Employee Internet Activities and Bandwidth Usage Improve Productivity by Automating your IT Asset Management Track your Laptop Anytime, Anywhere 48 | Go Global Directory 2010/11
  • 50. Employees spend 2 Hrs 05 min non- Productivity Intelligence productive hours a day. 44.7% time wasters is web surfing. (AOL and salary.com survey). Employee spend over one hour a day on social media (Myjobgroup.co.uk) eTrax Unique Features • Easy Monitoring from Dashboard. • Drill down to detail when required • You can build your Company Policy • Monitor from Anywhere, Anytime • onitor $ and Time loses from Internet and M Bandwidth abuses • end your staff your Productivity message S AssetCentral helps you to reduce cost by managing thousands of computers using our automated IT Asset Management System Online IT Asset Management AssetCentral provides comprehensive management of IT Asset with automatic discovery of hardware, software, software licenses, software usage, version and drivers. • AssetXplorer-Automated Discovery • Hardware Alarm Monitoring • Software License Management • Software Driver Management • Automated Asset Registration • Hardware Change Monitoring • Automated Staff Link • Monitor Anywhere, Anytime • Can be Hosted in the Cloud or Local server • Automated Audit Go Global Directory 2010/11 | 49
  • 51. AsseTrax Laptop Tracking System AsseTrax is an advanced laptop tracking software that enables you to track your laptop anywhere in the world. AsseTrax is the solution that you have been looking for to track your laptop and recover it when it is stolen. Benefit • Have Peace of Mind • Register Ownership of your Laptop • Track your Laptop Anywhere • Reduce Laptop Stolen • Recover your Stolen Laptop • Avoid Purchasing Stolen Laptop • Track your Laptop Anywhere Contact Us Venture AUTHENTIC VENTURE SDN BHD Malaysia Office: Block U, UPM-MTDC, Universiti Putra Malaysia 43400 Serdang, Selangor, Malaysia US Office: PlugandPlayTechCenter, 440 N. Wolfe Rd. Sunnyvale, CA 94085 Tel: +603-8941 2739 / 8650 Fax: +603-8941 8651 Email: sales@ventures.com.my 50 | Go Global Directory 2010/11
  • 52. Go Global Directory 2010/11 Netinfinium Corporation Sdn Bhd Go Global Directory 2010/11 | 51
  • 53. Netinfinium Corporation has been in the business of online marketing and communications for over a decade. Our in- house developed best of breed CRM (Customer Relationship Management) products and services provide clients with flexibility and scalability for improved efficiency. We pride ourselves with providing IT based options that reduce our shared carbon footprint and increase consumer delight. Headquartered in Kuala Lumpur Malaysia, Netinfinium attained MSC Malaysia Status in February 2002. Listed in the Deloitte’s Asia Pacific Top 500 Fastest Growing IT Companies and Red Herring Asia Top 100 Technology Company, Netinfinium had been awarded with the AWSJ Asia Innovations Award, MC2 Creative Award, Asia Interactive Award, ZDNet Asia Top 10 Asian TechnoVisionaries and Malaysian Business Ethics Excellence Award. The Company Netinfinium Corporation Sdn Bhd was established in Corporation) for our continuous effort to propel 2000; upon the constant commitment to developing Malaysia into the forefront of Information Technology and providing solutions and top-notch innovative and to conduct further research and high tech solution business services to clients, in the areas of Internet- development activities in the field of email based based marketing and communications. NetInfinium’s billing systems. mission is to add value, improve the productivity, lower costs and increase the efficiency of our clients We have provided services and solutions for numerous operations by empowering them with the latest and projects, a large portion being for multinational most appropriate technology and ‘know-how’ for their corporations in Malaysia, in the fields of Internet-based business and operational needs. technology solutions development, consultancy and services. We provide our clients with effective solutions and services that encompass:- An upper-hand we have at NetInfinium is the strong • -Statement generation, encryption delivery, E partnership we have with world renowned names tracking & reporting solution such as IBM, Sun Microsystems, Microsoft and HP. • Email/SMS campaign, broadcast & tracking solution Our partnership and strategic alliance gives us the • ntegrated marketing (Interactive Web/SMS/Email) & I capabilities of delivering value, beyond your highest campaign coordination expectations. • Web Portal and Intranet Design and Development • Web Based Application Design and Development Netinfinium is also a member of MDA (Malaysian • Interactive Marketing Consultancy Digital Association), PIKOM (Association of the Computer and Multimedia Industry Malaysia), ADMA NetInfinium Corporation Sdn Bhd attained MSC (Asia Digital Marketing Association) and DMA (Direct Malaysia (Multimedia Super Corridor) status in 2002, Marketing Association). and in 2003, was awarded the MGS (Multimedia Grant Scheme) grant by the MDeC (Multimedia Development 52 | Go Global Directory 2010/11
  • 54. Business Activities Our solutions are developed based on industry standards and utilizing “best-of-breed” solutions from our partners such as HP, IBM, Microsoft, and Sun Microsystems. DirectSecure™ E-Statement Delivery & Bill Payment Solution An advanced end-to-end e-Statement solution designed to deliver statements, letters of credit, invoices, points balance statements, credit due reminders etc. via the medium of email, sms, web or fax in the most efficient and secure manner. It also enables consumers to pay their bills via secure encrypted email without the need to login into any website. This solution offers convenience to consumers and helps billers differentiate themselves from their competitors. Electronic Campaign Management (InterECM) An advanced high volume speed email, SMS and fax broadcasting system that enables organizations to fully utilize the power of electronic marketing. The system can be deployed as an installed solution in your infrastructure (InterECM) or we can open up access to the system for you via web login and password (www.interecm.com). Web Portal / Intranet Design & Development Creating award winning websites and special web based tools and applications in furtherance of the client’s identity or brand message. This service caters only for Medium to Large Corporations; our skill sets include IA Analysis, Creative Design, User-Centered Design, etc. Web based Applications Development & Integration Develop, integrate, migrate, and synchronize web-based applications with backend systems to create customized applications for different business needs are our strength. Topple with vast marketing, sales & IT experiences garnered over the years with our various clienteles. Go Global Directory 2010/11 | 53
  • 55. Industry Focus Banking, Insurance, Securities, Advertising Agencies, FMCG, Internet Portals, Loyalty program operators, Retailers and Telecommunications, Government Contact Us NETINFINIUM CORPORATION SDN BHD D-02-8, Jalan SS6/20A, Dataran Glomac, Pusat Bandar Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia Tel: +603- 7880 7793 Fax: +603 7880 0753 Website: www.netinfinium.com Email: For sales enquiries: sales.solution@netinfinium.com For corporate matters: corporate@netinfinium.com For support services: support.solution@netinfinium.com 54 | Go Global Directory 2010/11
  • 56. Go Global Directory 2010/11 iSentric Sdn Bhd Go Global Directory 2010/11 | 55
  • 57. The Company iSentric Sdn Bhd is a MSC Malaysia status company Below are some of our products offerings: incorporated in year 2001 and commenced its business actively in year 2003. It was founded by our Banking & Financial Solution 2 directors, Mr Aaron Lee and Mr Roy Ng. Currently, • Mobile Banking Solution iSentric has a total workforce of 25 employees and • Mobile Prepaid Reload Solution with business presence in regional countries such as • Mobile Insurance Singapore and Indonesia. Traditional & New Media iSentric headquarter is situated at No.3, Jalan 51A/227, • Mobile Blogging Solution 46100 Petaling Jaya, Selangor, Malaysia. Our R&D & • Mobile Content Management Solution Total Customer Support Centre is situated at AB13, MSC Malaysia Technology Commercialisation Centre, • Mobile Classified Solution 63000 Cyberjaya, Selangor, Malaysia. • Mobile Interactive Solution iSentric focuses in providing mobile business solutions Traditional & New Media to customers from Banks & Financial Institutions, • Mobile Blogging Solution Interactive Media and Enterprise sectors. Our primary • Mobile Content Management Solution service offerings under the Mobility2u brand are • Mobile Classified Solution Mobile Banking Solutions and Mobile Commerce • Mobile Interactive Solution Solutions. iSentric is committed to provide a ‘one stop’ solution, providing a reliable and robust SMS service for banks and financial institutions. It’s our intent to offer responsive message delivery, capacity for high volumes, and support for two-way interactive services. It provides end to end secured solution for Mobile Banking Applications from development, customization, service provisioning, maintenance, future upgrade to customer care. Our Mobile Banking Solution implemented is in compliance with Bank Negara Malaysia’s Guidelines on Management of IT Environment (GPIS 1). 56 | Go Global Directory 2010/11
  • 58. Business Activities With our in-house mobility solutions, we help clients to identify opportunities for building value through integration of wireless technology into their infrastructure and hence help them increase their business revenue, improve productivity, increase operational efficiency, and reduction in operational cost. iSentric has formed strong alliances with the Malaysian mobile operators, such as Maxis, DiGi and Celcom and U-mobile. Hence, we have the ability to provide multiple operators system integration services for software and hardware as well as both-ways interactive SMS from all networks. In addition, iSentric has established network connections to local operators in Singapore and Indonesia as well. With continuous effort in innovation, developments and growth, iSentric has been granted the following awards and recognition as below: (i) Deloitte Technology Fast 500 Asia Pacific Award (ranked 6th fastest growing technology company in Malaysia and 67th in Asia Pacific) - year 2006 (ii) Golden Bull Award (being one of the 100 Outstanding SMEs) - year 2007 (iii) MSC Malaysia APICTA Awards (under the category best of financial application –mobility2u-mobile business solutions) - year 2007 (iv) SME Recognition Award (under the category of SME Innovation Excellence Award) - year 2007 (v) MCBC Business Excellence Award (under category of Industry Excellence in IT) - year 2008 (vi) Enterprise 50 Award (ranked no.12 from the 50 winners) - year 2009 Contact Us ISENTRIC SDN BHD (183309-K) No 3, Jalan 51A/227, 46100 Petaling Jaya, Selangor, Malaysia Tel: +603-7875 1000 Fax: +603-7874 2000 Website: www.isentric.com Contact person: Aaron Lee Email: aaron.lee@isentric.com Go Global Directory 2010/11 | 57
  • 59. This page is intentionally left blank 58 | Go Global Directory 2010/11
  • 60. Go Global Directory 2010/11 N2N Connect Sdn Bhd Go Global Directory 2010/11 | 59
  • 61. The Company Mission Statement To be the number 1 one stop Innovative Application Service Provider for the e-Commerce and m-Commerce segments of the Financial Industry, both locally and regionally. Competitive Advantage First mover advantages N2N is renowned for gaining several first mover advantages, commanding market share, pricing power and economies of scale. Business and technology knowledge Our key management has been involved in the ICT industry for more than 25 years with 10 years in financial industry. Their in-depth knowledge and experience allow N2N to conceptualise and develop N2N was incorporated in Malaysia as a private limited innovative solutions and services for our capital market company on 10 August 2000 under the name of N2N clients, service providers and devices manufacturers, Connect Sdn Bhd. It was converted to a public limited who leverage on such solutions for a competitive edge company on 29 September 2004. On 1 July 2004, over their competitors. N2N was awarded Multimedia Super Corridor (MSC) Malaysia status by the Multimedia Development Innovation and creativity Corporation (MDeC) of Malaysia. We have successfully developed a suite of solutions and services which is user-friendly and wide-ranging The Company is principally involved in the R&D capturing large market segment of investors. of software packages and provision of design, programming and consultancy services and related activities, namely: • apital Market Application Services via the C Application Service Provider (ASP) business model • obile-Commerce, Content and Services via Telco M partnerships • ews Content Services via partnerships with Dow N Jones, The Edge and Xin Hua Financial News (XFN), Web design, hosting and network management Affordable ASP business model Our business model is based on innovate the invention N2N markets its core enterprise-wide integrated and commercialization of technology, combined with e-commerce securities trading solutions to local stock deep insight into the performance and processes of broking firms and banks. It also focuses on online business and industries with the goals of helping our transactions with emphasis in the capital market clients transform their enterprises for competitive segments, including online stock trading and related advantage and providing long-term value to our services. Its products and services range from online shareholders. In support of these objectives, our trading portals within the stock broking industry, business model has been developed over time through hosting and managing network services to wealth and strategic investments in services and technologies risk management solutions and m-commerce solutions that have the best long-term growth and profitability and sale of mobile devices. prospects based on the value they deliver to clients. The Company’s entry into m-commerce adds mobility With an efficient and cost effective Application to its existing services through: Service Provider (ASP) business model, stock broking • MSConnect™ (Corporate SMS, News and SMS S companies do not have to incur high initial capital Trading), outlay to acquire a quality online and mobile stock • obileConnect™ (Mobile Phone and PDA Real Time M trading system. Stock Price and Trading) 60 | Go Global Directory 2010/11
  • 62. Products and Services N2N provides the latest most comprehensive PDAConnect™ and MobileConnect™ and reliable application in accessing global multi PDAConnect™ and MobileConnect™ are mobile instrument markets information, tools and analysis. wireless applications developed for equity trading. Both Our objective is to educate and enable investors into applications enable users, who register to trade with making sound choices when it comes to investment our panel of stockbrokers, to trade in a totally mobile decisions. Solutions are delivered through multi- environment, in addition to streaming real-time stock channels: PC, PDA and Mobile Phones and are and trading related information. multilingual. Through our panel of brokers, investors are also able to trade securely and instantaneously anytime anywhere. TraderConnect™ TraderConnect™ incorporates a powerful technical analysis toolkit and innovative trading capabilities to deliver state-of-the-art desktop trading management system. Explore the various analysis tools and trading strategies, create charts and analyze the stock market or other investment products by testing your investment SMSConnect™ ideas and optimizing your potential returns. SMSConnect™ is a software application developed to provide on-line stock or trading information and / or facilitate trading related transactions via SMS. SMSConnect™ can operate on a stand-alone basis or within eBrokerConnect™. On a stand-alone basis, SMSConnect™ offers corporations and organizations an affordable mean of information dissemination and communication to the mass public or certain identied eBrokerConnect™ persons. When used within the eBrokerConnect™ eBrokerConnect™ is the core engine for the e-broking context, SMSConnect™ contains applications trading solutions which handles the online internet which allow (amongst others) stock alerts to be sent trading solution currently deployed by our panel of to customers whose preset thresholds have been stockbrokers to handle their online internet trading triggered and stock prices and news to be sent by system. eBrokerConnect™ provides a comprehensive telecommunication providers and/or our panel range of services and products, including live and real- stockbrokers. time stock prices, web and client server trading system, research and news publications, remote order routing via Financial International Exchange (FIX) to external system. The entire trading system can be viewed in English, Chinese and Arabic languages. GlobalConnect™ An extended suite of financial order routing system, GlobalConnect™, which allows cross border trading will enhance eBroker Connect, offering users multi market access with the facility to send and receive foreign order instruction. Go Global Directory 2010/11 | 61
  • 63. Business Activities Corporate Structure Going Global Malaysia 10 August 2000 Malaysia, N2N incorporated as a private limited company. 1 July 2004 Malaysia, N2N awarded Multimedia Super Corridor (MSC) Malaysia status by Multimedia Development Corporation (MDeC). 29 September 2004 Malaysia, N2N converted to a public limited company. 8 November 2005 Malaysia, N2N listed on Mesdaq of Bursa Saham Malaysia. Clients And Partners N2N’s focus is in providing Online Trading, Online Risk Singapore Management, Mobile and SMS Trading and Marketing 31 May 2004 services and Derivatives and Wealth Management Singapore, N2N Connect incorporated as a private Systems. limited company N2N Connect Pte. Ltd. Exchange Finance Institutions Vietnam November 2007 Bursa Malaysia Securities Aseambankers HWANGDBS Vietnam, FNSN2N established under a joint venture Singapore Exchange CIMB Bank K&N Kenanga agreement. Securities (SGX) Citibank PM Securities Saudi Stock Exchange Maybank SJ Securities (Tadawul) Middle East AmFraser Macquarie Jakarta Stock Exchange 9 January 2007 AmSecurities AnTrade (JSX) Dubai, U.A.E N2N Arabia established under a joint Apex Securities TA Securities The Stock Trading venture agreement. Center of Vietnam (STC) CIMB Securities 62 | Go Global Directory 2010/11
  • 64. Electronic Trading Architecture Industry Focus The Company is principally involved in the R&D of software packages and provision of design, programming and consultancy services and related activities for our clients and partners, namely: l. Capital Market Application Services via the ASP Busines smodel ll. Mobile-Commerce, Content and Services via Telco partnerships lll. News Content Services via partnerships with Dow Jones, The Edge and Xin Hua Financial News (XFN), Web design, hosting and network management Go Global Directory 2010/11 | 63
  • 65. Contact Us N2N CONNECT BERHAD (MALAYSIA) N2N CONNECT PTE. LTD. (SINGAPORE) Suite 4.03, 4th Floor, 3, Anson Road, Kompleks Antarabangsa, #34-02 Springleaf Tower, Singapore 079909 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia Tel: +65-6536 4832 Fax: +65-6234 2814 Tel: +603-2163 2000 HelpDesk: +65-6311 5052 Fax: +603-2163 6222 HelpDesk: +603-2171 2000 N2N CONNECT BERHAD R&D OFFICE Suite 17-13, Level 17, Email: helpdesk@n2nconnect.com G Tower, 199, Jln Tun Razak, Website: www.n2nconnect.com 50400 Kuala Lumpur, Malaysia 64 | Go Global Directory 2010/11
  • 66. Go Global Directory 2010/11 Terato Tech Sdn Bhd (Terato Tech) Go Global Directory 2010/11 | 65
  • 67. The Company Introduction Terato Tech Sdn. Bhd. (Terato Tech) is a company focusing on mobile applications development. Mobile platforms which Terato Tech is well verse of includes the Apple iPhone, Google Android and the Palm Pre. Terato Tech Sdn Bhd was established on 11 Sep 2008 with a paid-up capital of MYR (Malaysian Ringgit)100,000. In 11 Sep 2009 just one year after its establishment Terato Tech received its MSC Malaysia status from the Malaysia Government which accorded Terato Tech Pioneer Status for its Mobile Application Development & R & D activities. The People REZA FAHMI RAZALI has been in the IT industry from the young age of 17, sweeping up international IT awards such as the MSC Malaysia APICTA and APMITTA with his maiden project, terato.com, a portal for teens and car modifications with over 2 million hits and 50,000 members. He was in the National IT Council of Malaysia from 2001-2003, and partnered with TV3’s Remaja from 2002 to 2005, and was also in the ASEAN + 5 Leadership Exchange program in 2002. He was also involved with the initial setup of www.xfresh.com, which is now ASTRO’s biggest Growth content provider targeting the youth demographic In Sep 2008 Terato Tech was a two man show company, through TV, radio and web presence. Some of his feats now in July 2010 the Team has grown to 15 full time include having directed and produced a few short staffs, a testament to its high growth potential movies for terato.com including Get Away in KL 1 & 2, and From Bangi to Oklahoma. He graduated from Oklahoma University in 2006 with a BA in Finance, minoring in Management Information System. Upon graduation, he became a sales consultant at Dell USA and upon returning to Malaysia, has also became adviser to various organizations for the development of technopreneurs. Reza Fahmi was also in the panel of judges for the ICT Category at the Malaysia Technology Expo 2008 & 2009. REZA HAZRI RAZALI started out his IT venture with a diploma in Computer Science from the National Computing Center before furthering his studies with an Advanced Diploma in the same field and later graduating with a BSc. Computer Science from Oklahoma City University in 2005. Together with Reza Fahmi, he jointly developed and maintained the portal www.terato.com with a more behind-the-scenes approach, jointly developing and programming for the website as well as being in charge of the content. His deep passion in motor sports partially led to terato.com being identified as one of the nation’s premier source of car modifications and community info centre. 66 | Go Global Directory 2010/11
  • 68. Business Activities Clients Terato Tech has worked with numerous companies and agencies from all over Malaysia. Among our clients are. 1. CIMB Bank Berhad CIMB Group is Malaysia’s second largest financial services provider and one of Southeast Asia’s leading universal banking groups. As at 31 December 2009, CIMB Group was the third largest company on Bursa Malaysia with a market capitalisation of approximately MYR (Malaysian Ringgit) 45.3 billion. Terato Tech develop the CIMB Clicks for iPhone Application which allow users to check their Account Balance, Do Currency Conversion, Calculate The Home Loans and locate their favourite CIMB branch and ATM’s on the go. The Application is currently the top app in the finance category in the Malaysia AppStore. 2. Halal Industry Development Corporation (HDC) Established on 18 September 2006, Halal Industry Development Corporation coordinates the overall development of the Halal industry in Malaysia. Focusing on development of Halal standards, audit and certification, plus capacity building for Halal products and services, HDC promotes participation and facilitates growth of Malaysian companies in the global Halal market. Terato Tech develop the HALAL application for HDC which would enable a user to locate for HALAL Premises, Search for Data in the HALAL Directory and Subscribe to HALAL news, all on the go. 3. UMW Toyota Motor UMW Toyota Motor Sdn Bhd is a joint venture between UMW Holdings Berhad and Japan’s Toyota Motor Corporation and Toyota Tsusho Corporation. UMW Group is No.1 in Malaysia’s overall vehicle sales through our Toyota and Lexus franchises and our investment in Perodua. Terato Tech assist UMW Toyota Motor to develop the PQ “Prius Quotient” Test Brain Game. Go Global Directory 2010/11 | 67
  • 69. Clients 4. SOLQIB (Solat Qiblat for iPhone) SOLQIB addresse two main challenges of performing solat in the most efficient and effective manner i.e. it uses the GPS and Compass capability of the iPhone to determine the prayer times and direction to Kaaba. Absolutely no inputs such as country and city codes are needed. No necessity to carry any booklet or remember codes. Instead SOLQIB will determine your location (you will need to ensure your iPhone is showing the local time) using the build-in GPS to extract the datasets and establish the prayer times at your location and establish the direction to Kaaba. 5. IslamKids Wudhu Wudhu’ is the Islamic act of washing parts of our body before performing the solat. Learning Wudhu’ has never been so much fun! Try Wudhu’ app now and have fun learning Wudhu with Aisyah! 6. 1Malaysia Parliament 1Malaysia Parliament is an e-Parliament tool developed by Terato Tech Sdn Bhd for Ministry of Science Technology and Innovation Malaysia. It aims to enhance communcation channel between the MP and the people. 68 | Go Global Directory 2010/11
  • 70. Business Activities Products Terato Tech has built several different product lines which will enable development of application on the apple platform rapidly by providing and efficient framework, processes, production and enhancement 1. Prototype Game Engine: 2.Silent Mode Publishing Engine Prototype Game Engine is Terato Tech’s game engine SilentMode is Terato Tech’s publishing engine on the which has been developed since June 2009. The game iPad which has been used to power AIYO! Magazine engine has numerous component such as multiplayer for iPad. support, map tiling, chat engine, AI and physics all included. SilentMode is designed to be in tandem with the common workflow of a publishing company. That The prototype game engine has been successfully means that a publisher wouldn’t have to change their used to come out with the game Qalvinius which was current process of designing and publishing their released on the Application Store in June 2010 and has normal magazines as integration with SilentMode is went on to become top app in USA, China, Taiwan, seamless and hassle free. Philippines and 50 other countries. Publisher will also have the ability to add multimedia elements such as images, movies, slideshow, web links, html5 widget and much-much more through the SilentMode editor right from the iPad itself. SilentMode has been used to successfully deploy AIYO! Mag, a monthly magazine that is free to anyone that has a pair of eyes to spare! From gadgets to fresh talents, we cover them all in a fashionable way. If that wasn’t enough, AIYO! is also in every way interactive to the user. AIYO! has been picked as Apple New & Noteworthy App and has been featured by the TIMES UK as one of the fashionable apps to be used on the iPad. SilentMode will be made available for Select Private Beta in October 2010. Go Global Directory 2010/11 | 69
  • 71. Industry Focus Mobile Application Development iPhone, Android, BlackBerry Games Development Contact Us TERATO TECH SDN. BHD. (TERATO TECH) Suite 805A 1st Floor, Bangi Business Park, 43650 Bandar Baru Bangi, Selangor, Malaysia Tel: +603-8925 8929 Fax: +603-8925 9260 Website: www.terato.com Contact Person: Reza F. Razali Email: reza@terato.com 70 | Go Global Directory 2010/11
  • 72. Go Global Directory 2010/11 SyQic Capital Sdn Bhd Go Global Directory 2010/11 | 71
  • 73. The Company IPTV Why SyQic’s Internet Protocol Television The demand for IPTV is growing at a tremendous speed The Era of IPTV is upon us and viewers want as viewers become more savvy and sophisticated but interactivity. the high capital outlay and the time it takes to deploy is of great concern. This is where SyQic’s expertise and know-how takes effect. A Managed Service Provider, Who’S SyQic? SyQic consists of a dedicated team who have been in SyQic Capital (SyQic) was started by team of the business for the last 6 years with success stories broadcasting professionals in May 2004 in the area having deployed Broadband TV in Malaysia and the of broadcast design and consultancy and software Phillippines. Partnered with several content providers, development services. Anticipating the decline of SyQic will ensure deployment of IPTV to the masses traditional broadcasting industry, a strategic decision with your current infrastructure within 8 weeks. The was made to focus on the development of an IPTV choice of Broadband or IPTV is merely a preference platform in the year 2006. and both can seamlessly stream content on multiple devices, Live or VOD with SyQic’s proprietary the Intensively investing in R&D, SyQic is now the owner YOONIC™ P2P platform. and the operator of the Over The Top (OTT) IPTV platform branded as YOONIC. Licensed as a complete entertainment information and services platform (that PROBLEM SOLUTION can be “white labeled”) or purely as a technology solution, YOONIC is capable of delivering rich ∞ COST Managed Services media content particularly video where the internet Huge initial capital outlay broadband infrastructure is not optimally set up to deliver video content. α SCALE Content Delivery Distribution Cost α Network As an endorsement SyQic Capital’s capabilities, the Audience Size company has commercial deployments in Malaysia, ∆ CONSUMPTION Multiple Devices & Philippines, Indonesia and commercial trials in other Content viewing Cross-Platform regions. Apart from Kuala Lumpur and Singapore, pattern & behavior SyQic also has offices in China, Indonesia and the Philippines. And is already in talks with partners in the $ MONETIZATION Media Consultancy & Middle East and Latin America. Replicate proven TV Strategic Planning business model The complete SyQic IPTV experince Joe is a busy man. A typical day of meetings back to back, with clients and staff. But he needs to keep abreast of his stocks and the world news. He also finds a little time to unwind as he catches up with the latest sport updates. On the way home, he is already planning to spend some quality time with his loved ones and of course a little time for himself at the end of the day. Illustration: Multiple access to SyQic’s Yoonic IPTV service 72 | Go Global Directory 2010/11
  • 74. Business Activities Business Activities a) Over-the-Top IPTV b) Broadband TV (BBTV) Telecommunication companies around the world are Expectations amongst users have grown and one getting into the IPTV business to make their services expects their favourite contents available anytime more attractive. The YOONIC™ platform minimizes and anywhere. The YOONIC™ platform enables buffering and SyQic’s content management services the delivery of broadcast quality video even with ensure superior quality of service over public internet broadband limitations. Delivered on peer-to-peer (P2P) connections with minimal bandwidth. streaming technology, YOONIC™ lightens server load and delivers content seamlessly and continuously In designing IPTV that meets the needs of our throughout the chosen country and can also be individual clients, SyQic considers Content Strategies, delivered out of the country. Business Model Structure, Technical Infrastructure Requirements, Consumer Demands, Market Conditions, Budget and Licensing and Regulatory Requirements. Market Challenges & Demands Telco’s, Broadcasters, Education Institution, Hospitality Industries and Businesses alike are embracing the Power of IPTV. More and more of these entities are accepting the challenges that accompany this new and exciting venture. Go Global Directory 2010/11 | 73
  • 75. SyQic’s end to end IPTV Ecosystem Advantages P2P CDN Technology Expectations amongst users have grown and one expects their favourite contents available anytime and anywhere. The YOONIC™ platform enables the delivery of broadcast quality video even with broadband limitations. Delivered on peer- to-peer (P2P) streaming technology, YOONIC™ lightens server load and delivers content seamlessly and continuously throughout the chosen country and can also be delivered out of the country. Advantage Speed To Market P2P CDN TECHNOLOGY Most IPTV solutions take nine to twelve months to SYQIC’S PROPRIETARY YOONIC™ SOLUTION setup. Syqic is able to setup and manage an IPTV IS A P2P CDN IPTV PLATFORM THAT ENABLES service from start-to-end in just 8 weeks.Our Speed-To- SEAMLESS STREAMING. Market advantage provides the competitive edge to our clients. YOONIC™ is designed to work within the current infrastructure and Bandwidth, delivering Live and Vod YOONICTM’S content over multiple devices. P2P-CDN Stream gets stronger with more concurrent users. Customized Experience User are demanding their favourite content to be accessible anytime, anywhere and with any device they choose. With SyQic’s end-to-end solution, we deliver customized experiences based on each and every supported device whether it be a OTT STB (Over- The-Top Set Top Box), PC (Personal Computer), IPad, Connected TV or Mobile Device. 74 | Go Global Directory 2010/11
  • 76. Content Security End To End IPTV Solutions SyQic puts to rest the assumption that P2P networks For success it takes more than just the platform. are not safe having developed a robust secured system It takes hands-on experience and proficiency to that protect its content from piracy. SyQic’s YOONIC™ compete in the ever changing media world. The proprietary DRM has been acclaimed and approved discerning and sophisticated user expects the best, by top movie studios. This enables the clients to take and SyQic is equipped to provide. SyQic manages advantage of the P2P network whilst protecting their all hardware,firmware and software components and content at the same time. customization,making it a unique proposition to the individual client. SyQic is flexible to perform most types of customization that the client requires, faster and cheaper as we own the entire end to end YOONIC™ IPTV technology value chain. Managed Services In the competitive media industry, SyQic allows for the clients to focus on what they do best which is marketing, whilst SyQic takes care of building, deployment and operation. Key benefits include: • ptimal level of professional support and service O without additional staff hiring by the cient. • eduction of CAPEX costs,including traditional R Success Stories service fees,hardware,technical support and SYQIC SECURED ITS FIRST COMMERCIAL operations. DEPLOYMENT OF THE YOONIC™ BROADBAND • liminates the risk of making a large CAPEX E TV PLATFORM investment to accommodate unplanned business changes such as the increase in subscriber base or In December 2008 when it entered into a collaboration ad-hock bandwidth requirements. agreement with TMNet Sdn Bhd, a subsidiary of • ccommodate adoption of new business A Telekom Malaysia, to operate its Broadband TV service oppourtunities due to reduction of initial start-up under the brand name Hypp.TV cost. To date Hypp.tv has over 30 Live and VOD channels. WITH SYQIS’S Hypp.tv has also delivered live events including the Fully outsourced & managed model, Prime Minister’s Budget Speech, Manchester United’s Our clients can expend its IPTV market & yet keep cost Asian Tour during their visit to Malaysia and the launch predictable and manageable. of TM’s High-Speed-Broad-Band. Go Global Directory 2010/11 | 75
  • 77. Contact Us SYQIC CAPITAL SDN BHD Kelvin Saw, Director of Marketing and Business Development 11, Jalan Kartunis U1/47, Temasya Industrial Park, 40150 Glenmarie Shah Alam, Selangor, Malaysia. Tel: +603-5569 1788 Website: www.syqic.com Email: sales@syqic.com 76 | Go Global Directory 2010/11
  • 78. Go Global Directory 2010/11 Polarizone Technologies Sdn Bhd Go Global Directory 2010/11 | 77
  • 79. The Company Polarizone Technologies is a rapidly growing wireless technological company with its Head Office at Kuala Lumpur, Malaysia. Polarizone specializes in market driven R&D in wireless communication to develop novel products and services across the ICT value chain. We are committed to provide mobility solutions based on innovative wireless platforms. Polarizone Technologies is a High Technology Electronic Protection Specialist providing cutting edge technology solutions to the military, homeland security and enterprise security customers. Polarizone has developed a ground breaking technology in Anti Jamming Wireless communication and Programmable IED protection jamming through rigorous R&D and has exciting plans to commercialize them in the global market. Polarizone envisages to be the most effective and trusted electronic protection technology provider against the threat of terrorism and asymmetric warfare. Products Polarizone has 4 streams of core products. These are; Polarizone has received the following certificates and 1) RCIED Wideband Jammer: Wireless communication awards. jamming equipment including portable protection • warded & Filed 3 patents under World Intellectual A for vehicles and troops against IEDs (with Property Organization (WIPO) for Anti Jamming crossover application to the commercial sector) technologies and jamming equipment for prevention of enemy • st company in Malaysia to receive the US Air Force 1 communications, these provide the defence forces Grant for Anti Jamming Technology of the world with the ability to protect their soldiers • Best in R&D award by MSC Malaysia APICTA 2009 and their equipment and enables those services to • ost Innovative Company by Malaysia Venture M operate in an environment of relative protection Capital Association, 2009 • Best in Security by MSC Malaysia APICTA 2010 2) Anti Jamming Wireless Link: An Anti Jamming (Jam Proof) wireless link which is able to support triple play applications. This is a ground breaking invention in anti jamming and is probably the most secure and survivable wireless link in the market. 3) Software Defined Radio: A test bench product that enables testing of many types of wireless communication using software defined radios 4) Radar Threat Emitter: A training system that enables military pilots to be adequately rained in radar destruction (a vital precursor to sending in attack and bomber aircraft) 78 | Go Global Directory 2010/11
  • 80. Jampro: Wideband All-in-1 Jammer JAMPRO is a programmable jamming system which provides a user friendly interface in selecting the frequency bands and the jamming power. JAMPRO employs Software Radio technology to enable the generation of efficient jamming waveforms which enhances the power efficiency of the jammer. Additionally, it offers a discrete control of the output power by using innovative discrete power control module. The combination of digital signal generation and the discrete power control enables a versatile jamming with flexibility in both jamming signal and jamming power control. Features • tal jamming of all frequency from 20 - 500 Mhz & To other frequency bands • Programmability in frequency band • User selectable window for communications • Man pack & vehicle installation kits • Rugged watertight construction • Dedicated outputs for GSM frequency bands • HF / VHF / UHF / Microwave (Up to 3 Ghz) Jampro Man Pack Applications • GSM Jamming • EDGE, 3G, HSDPA Jamming • IED/RCIED Jamming • Tactical Radio Jamming Jampro Gui • Tetra Jamming Go Global Directory 2010/11 | 79
  • 81. Communications & EW TRIATA-M09 TRIATA - M09 is an innovative ECCM enables Anti-Jamming Radio battlefield communication system capable of withstanding all nown types of Jamming attacs. The TRIATA radio is an IP enable ANTI Jamming communication system which provides a high data rate of 2Mbps within a narrow spectrum. The high data rate offered by the radio enables TRIPPLE PLAY applications such as real time video, audio and high speed data transmission. The system supports HTTP, TCP/IP protocols and provides Ethernet, USB,and RS 232c interfaces. TRIATA - M09 comes equipped with GPS receiver and an external GPS antenna. The Command & Control software does polling of the radios at every 1 second to geo-locate the radios and to update their positions in battlefield awareness map. This process is automated and provides the instantaneous position of the vehicle or manpack at any point in time. TRIATA - M09 is a Software Define Radio (SDR) TRITA-M09 which enables the use of ECCM signals. The system configuration is a 2 in 2 out MIMO (2 transmit antennas and 2 receive antennas) and the jammer cancellation is achieved by an innovative Space Time Code. Being an SDR the system is future proof and system upgrades are done by uploading the new software. The anti jamming (ECCM) offered by TRIATA M9 is stronger than the conventional frequency hopping. Frequency Hopping radios fail under the follower jammer or predictive jammer attack. The TRIATA M9 GUI has proven to be resilient against the Barrage, Spot, Follower and Predictive Jammers. Key Features 1. Most resilient anti jamming (ECCM) waveform 2. Two transmit antenna, Two receive antenna technique 3. Innovative Space Time Code for ECCM 4. IP enabled anti jamming system with 2 Mbps throughput 5. Immune to follower, predictive, barrage and spot Man Pack jamming 6. Able to transmit real-time audio, video and high- speed data 7. Ethernet, USB,RS 232c interfaces 8. Built-in GPS modules with external antennas 9. Command & Control interface wth multilevel authentication 10. Customer specific encryption for COMSEC Intelligent Terminal 80 | Go Global Directory 2010/11
  • 82. SDR DESIGN BRNCH-SDB05 A highly versatile software defined radio based platform for efficient design and fast prototyping of modern wireless standards Design,Simulation & Prototyping Polarizone product line in broadband wireless design offer modular solutions which provide baseband and RF functionalities. These cost effective platforms offer an end-to-end platform involving baseband processing capability. These innovative solutions save enormous time and money for teaching and research in Broadband wireless communication systems. Overview SDR design bench (SDB05) is a flexible and reconfigurable platform for teaching and research in modern wireless communication system. The design bench can be used as a versatile demonstration system for teaching wireless communication.Additionally, the design bench offers a cost effective platform for research in modern wireless system susch as Software Defined Radio,emerging standards such as WiFi, WiMAX and so on. Highlight SDB05 offers an all encompassing platform consisting of a transmitting unit, receiving unit and the necessary antennas. The system comes with all hardware and software and other accessories such as power supplies and antennas. It has a software based logic analyzer for easy analysis of the baseband signals. The baseband and RF sections are interfaced seamlessly to offer programmability in both the section. • Real time data transmission • Real time voice and video transmission • Baseband + ADC/DAC + RF Transceiver + Antennas Go Global Directory 2010/11 | 81
  • 83. Products POLARIZONE TECHNOLOGIES SDN BHD (600204-U) G-2-10, Block G, Jalan 2, Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia Tel: +603-7842 8041 Fax: +603-7842 8042 Website: www.polarizone.com Email: info@polarizone.com 82 | Go Global Directory 2010/11
  • 84. Go Global Directory 2010/11 XYBASE Sdn Bhd Go Global Directory 2010/11 | 83
  • 85. The Company XYBASE is a systems integrator, IPR developer and solutions provider. We have implemented a number of large IT projects and are known worldwide for our airport IT expertise. The company provides comprehensive, cost-effective and state-of-the-art solutions to clients, based on their businesses, without “XYBASE is always SENSITIVE towards technological prejudice on the technologies available. evolution and market needs , and our ability to INNOVATE and Today, XYBASE is in a position to offer unique products REACT QUICKLY so as to strive for leadership position and services ranging from software, high-technology- is constantly a THRUST within the organisation.” based products and services to specialised industry expertise. Apart from providing highly-skilled expertise in Information Technology, XYBASE also offers specialised infrastructure-based solutions in accordance with the developments in the world today. XYBASE also invests in business research and development to create and develop new and enhanced products and technologies. 84 | Go Global Directory 2010/11
  • 86. Our Philosophy Partnering for the Future The business of XYBASE is all about bringing people, We strongly believe that strategic partnership is the ideas, skills, products and clients together to form a best approach to getting things done. Our strategic successful combination. We believe in the “Do it” partnerships with leading IT providers are aimed to philosophy where our team members are constantly provide the best solutions for our customers. No matter challenged to explore new technologies and how sophisticated the solution and technology can be, methodologies to provide our customers with premium interaction and understanding between people will quality products and services. finally contribute towards success. People are our most important asset, being in the “We accept the challenge by responding with service-oriented and intellectual property business. innovation and creativity and pushing the limits” XYBASE expects the best from its people, where innovation, creativity and hard work represent the Research and Development culture. Developing a business proposition from a As the Information and Technology Industry demands simple idea is what distinguishes us most from our a high degree of innovation and creativity, XYBASE competitors. Ideas need to be explored, worked and places strong emphasis on research and development. tested on before turning it into a reality. Originating Our focus is based on practical software applications to from the IT background is what makes our business integrating multiple technologies together. perspective exciting and full of possibilities. Our team of research engineers take great pride not just in developing these products but also to build themselves into a world-class high technology team. All these efforts and strategy are further strengthened by Malaysia’s focus into Research and Development, especially into the areas of Information and Technology. XYBASE is constantly enhancing its products and releasing new versions into the market. These efforts come through our software council. The advancements in technology and competitive forces are two key reasons why businesses need to be technologically driven. Strong IT skills and knowledge are expected out of our team and XYBASE continuously builds specialised and repetitive skills, be it technical or business. And this is what makes our The software council is a deliberate program where people commanding and valuable to our clients, the industry experts, business developers, application knowledge of both. More often than not, we prefer business consultants and technical developers group to remain neutral on our product selection. Quality together on a regular basis to decide on: and technical superiority are key criteria. In the final analysis, the integration of technologies must make • Application systems’ contents good business sense to our clients, which is what our • Technological platforms business is all about. • Methodology The ability to meet our clients’ requirements and to Through the software council, our R&D is steered continually serve with the highest satisfaction level according to a well-planned methodology to address is what we strive for in XYBASE. Through the years, the industry needs and concerns. We have been a XYBASE has managed to build a wide range and great supporter of open source technologies and, have depth of experience in the industry. But what is more developed and implemented a number of systems using important, is our team members’ desire to learn, get open source technologies. We are still continuing with better and do what seems difficult or impossible’. Our exploring new open source technologies. drive and commitment is again our difference. Go Global Directory 2010/11 | 85
  • 87. Our Services XYBASE today, provides our clients with not only a one-stop-centre for their IT needs, but also services that may complement their business strategies. A high value-added is our strength in our service offerings. Categorically, our service offerings are: • trategic Systems Planning, Design, Engineering and S In addition to the service offerings, XYBASE is also Development focused into providing our clients with solutions which • Systems Integration Management and Service require specific and specialised skills in the areas of: • Testing • Project Management • High-End Technologies • Quality Assurance and Configuration Management • Specialised Application Systems • Training and Transfer of Technology • Infrastructure Type Technologies. • Maintenance and Support Management • Helpdesk Our Products Through our concerted efforts in research and XYBASE Message Broker development XYBASE offers a range of solutions that The XYBASE Message Broker supports our systems combines the latest technology with state-of-the-art integration services. It is tailored for any business with operations methods. Our airportXpert suite for instance, heavy transactions traffic such as financial institutions. is poised to change the way airports of the future The XYBASE Message Broker enables data from operate. Our products are: different systems to be sent to other systems. It features a multi-platform environment and makes integration • airportXpert efficient and cost effective to implement. • XYBASE Message Broker airportXpert airportXpert is designed to integrate both operational as well as commercial information, encourage proactive management, increase profits, enhance efficiency and decision making and planning. Among our airportXpert Third Party Product suites: We also partner with key principals in providing 3rd party Products such as TechnologyOne. • XODB - Operational Database • XMB - Message Broker TechnologyOne • XFlight - Flight Management System Our skills in developing and implementing many • XCommerce - Commercial Management System bespoke accounting and finance based system have • XTMS - Terminal Management System resulted in us acquiring the capability to implement accounting systems such as TechnologyOne Core We are now working on a new version of the Enterprise Suite. The TechnologyOne enterprise airportXpert suite which will be released into the suite offers one solution with one interface and one market in the near future. database, designed to drive innovation, improve operational efficiencies and introduce measurable process improvement. 86 | Go Global Directory 2010/11
  • 88. Business Contact Us Activities XYBASE SDN. BHD. B-06-02, Block B, Plaza Glomac No. 6 Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia. Telephone: +603-7885 0003 Fax: +603-7885 0007 XYBASE Helpdesk: Telephone: +603-7883 0105 Fax: +603-7883 0195 Website: www.xybase.com Email: inquiries_my@xybase.com inquiries_intl@xybase.com Go Global Directory 2010/11 | 87
  • 89. This page is intentionally left blank 88 | Go Global Directory 2010/11
  • 90. Go Global Directory 2010/11 globeOSS Sdn Bhd Go Global Directory 2010/11 | 89
  • 91. Service Assurance Company Enabling Service Providers to manage next generation multi-service communications networks by generating network and transactional information into business insights. Overview globeOSS is a privately-owned company established for the global OSS market. We provide the most advanced technologies for Mobile Broadband (MBB), Next Generation Networks (NGN), SS7/SigTran Signaling and IP Core Networks monitoring surveillance and analysis in the area of OSS Service Assurance. It has gained a strong reputation for high quality OSS solutions and services for the telecom operators. globeOSS designs and delivers OSS systems, services and software that drive next-generation communications networks. globeOSS uses its strength in OSS capability to create reliable, innovative and cost effective OSS Solutions and Services. globeOSS provides service assurance solutions deploying technologies such as 2G, 3G, LTE, IPTV, VoIP, IP Core networks, NGN and IMS. globeOSS’ team of highly skilled professionals is client-focused and results-driven. They have vast experience in OSS and an excellent record in delivering quality results. The Company globeOSS History Established in 2006, globeOSS designs and delivers Network data collection is an expensive and difficult OSS systems, services and software that drive next- task with little visibility from customer centric generation wireless communications networks. perspective. With globeOSS next generation collection device and data analytics engine, Telco Operators can The mission of the Company is to provide solutions to now have the richness of data collected in near real- operators who are moving from traditional telephony time. to new high speed IP based networks for OSS Service Assurance, turning network information into business insights. 90 | Go Global Directory 2010/11
  • 92. globeOSS R&D Elements Using passive probe technology to capture at high across the networks. This enhanced intelligence enables speed and analyze Telco transaction to provide Telecom Operators to take a proactive approach to intelligence of subscriber, services, terminal, location customer assurance. and network information for 2G, 3G, LTE, IPTV, VoIP, IP Core networks, NGN and IMS. Providing proactive customer assurance using enhanced correlated intelligence requires capturing Extreme high performance data analysis for Telco KPIs, customer and service in a single record! Often networks with analytic and predictive function IPDR, xDR and CDR does not contain KPI data. Roaming Assurance using simulated SS7 messages to provide visibility of partner network roaming Most Telecom Operators uses mediated and/or billed performance for SMS, Voice and Data Roaming. data for churn prediction models and often missing the negative elements of the customer experience. This is Using correlated signaling and user data as the because there are cases where an attempted call does source for OSS network data provides a richer set not even make it to the switch. of information than switched data. Combining this OSS information from various networks – Packet It is the ability to capture and analyze successful and Switch Core, Circuit Switch Core, NGN and IP Core unsuccessful calls that provides the foundation for – Customer Experience can be measured. At the same measuring customer experience. time, the troubleshooting by customer is made possible Go Global Directory 2010/11 | 91
  • 93. Business Activities Turning Network and Transaction Data into Business Insights GlobeOSS Data Explorer (GDX) is high performance Organizing data centralized data models based on network and The GDX brings together two innovative techniques transaction information from the Telco network, turning that help to speed up the whole investigative process: the information into business insights in the area of On-Line Analytic Processing (OLAP) organizes data Roaming, 3G, IMS, LTE, NGN, Broadband etc. from the GDX into a multi-dimensional database - a cube that is easy to understand and navigate. High Quality Data High quality data is provided by our network probes Packaged Analytics use the OLAP technology to build platform and business intelligence feeds. This system modules based on best industry practices. Each module connects unobtrusively to the telecommunications enables analysis of a particular service or network networks and can track and record full details of every technology and includes relevant data enrichment, voice call or data transaction. data management, analysis views and measures. The visualizations produced by the modules can be used Storing data immediately or further customized as necessary. The records are extracted, processed and stored in a centralized high performance data repository– the The GDX Visual is highly accessible, with an intuitive, GDX. This robust and scalable Oracle based data web-based interface that lets users manipulate the data repository solution has been designed specifically in any way they want, save the results for later reuse or for the management, correlation and storage share them with colleagues in other departments via of huge volumes of usage records derived from intranet web pages or Microsoft Excel Pivot Tables. communications networks. enrichment, data management, analysis views and measures. The visualizations produced by the modules can be used immediately or further customized as necessary. 92 | Go Global Directory 2010/11
  • 94. Managed Services globeOSS Managed Services Center (gMSC) has been established to provide flexible and cost-effective outsourced services based on various ownership models, tailored to the needs of each customer. Each of our services are designed and executed in alignment with the goals and operational needs of our customers. It is designed to deliver rapid return on investment and scale as you need. gMSC is a central surveillance center serving customers of network monitoring needs. It has been established in 2005 offering our customers a blend of business and technology expertise to help our customers achieve their service assurance monitoring short-term and long- term business needs. Our business has grown over the last few years. gMSC offers OSS (Operation Support System) solutions as a managed service. It will enhance the value of your network investment through 7x24x365 monitoring of faults, performance and SLAs for Telco networks, IT infrastructure and Mobile Operator Roaming Services. gMSC utilizes carrier-class end-to-end solutions for OSS. The solution will include fault management system, performance management system, service quality management system, SLA management, reporting, dashboards and service desk solutions. Go Global Directory 2010/11 | 93
  • 95. Industry Focus Telecommunication - Mobile Operators, Fixed Line Operators, NGN / Broadband Operators and WIMAX Operators. We provide the most advanced technologies for Mobile Broadband (MBB), Next Generation Networks (NGN), SS7 / SigTran Signaling, and IP Core Networks monitoring surveillance and analysis in the area of OSS Service Assurance. Contact Us GlobeOSS SDN BHD (724593-M) Level 1, The Podium, Wisma Synergy, 72, Persiaran Jubli Perak, Seksyen 22 40000 Shah Alam, Selangor, Malaysia Tel: +603-5198 0222 Fax: +603-5102 6777 Website: www.globeoss.com Email: sales@globeoss.com 94 | Go Global Directory 2010/11
  • 96. Go Global Directory 2010/11 Commerce Dot Com Sdn Bhd Go Global Directory 2010/11 | 95
  • 97. The Company CDC Background Commerce Dot Com is a leading e-commerce service provider that offers solutions and technical know-how to the business-to-business (B2B) and Government-to-business (G2B) community using the latest expertise IT has to offer. CDC are the creators of Malaysia’s pioneering, and, the world’s first electronic procurement system implemented on a national scale; the ePerolehan. With a notable track record in managing the ePerolehan, CDC aspires to be the benchmark leader in Government and public sector electronic procurement. Business Activities CDC Offerings We offer an extensive, fully integrated and automated the entire sourcing, fulfilment, and payment process. Our solutions enable organizations and Government’s to optimize spending on goods & services, process & policy compliance that in return will improve efficiency at all level. Supplier Registration Product Catalogue Corporate Users Quotation Purchase Order Inventory System Tender Delivery Order Direct Purchase Invoice Financial System Suppliers Electronic Auction Payment Industry Expertise At ePerolehan, we pride in our Personnel and Management possessing extensive industry experience and domain insight. We prioritize in constantly ensuring our eProcurement solutions are able to be customized according to each and every specific need, covering various industries from public and private sectors. 96 | Go Global Directory 2010/11
  • 98. Flagship Project: ePerolehan ePerolehan is an online procurement system that has transformed conventional procurement practice of over 2,500 government agencies in Malaysia since 2000. It enables business transactions between these Government agencies and registered suppliers in a virtual and secure marketplace through streamlined processes. As a result, the Government’s service delivery is increased to a higher level, along with the transparency and accountability of the public procurement environment. With the automation of the entire procurement cycle in ePerolehan, registered suppliers will also gain from the opportunities of reaching broader base of buyers, coupled with lower operating costs, shorter turnaround time, additional revenue and increased customer satisfaction. To date, over 2 million procurement transaction amounting up to MYR25 billion has gone through the ePerolehan system, accomplishing the nation’s aspiration to create a robust G2B interaction. eP caters comprehensive procurement modes for the Government including Supplier Registration module: Central/ Direct Ministry Purchase Contract Supplier Quotation Registration eBidding Tender (eReverse Auction) Supplier Registration • The main portal that allows suppliers to register with the Ministry of Finance • supplier registration system that encompasses activities such as signing up for new registration, renewals, supplier’s A profile update and application for Bumiputera status Central Contract • or procurement involving specific goods contracted to selected suppliers by the Ministry of Finance, for a specific time frame F Direct Purchase • For procurement of goods and services with value amounting to MYR50,000 Quotation • For procurement of goods and services valued between MYR50,000-MYR500,000 Tender • For procurement of goods and services above MYR500,000 eBidding • A procurement mode where suppliers compete interactively based on the Electronic Reverse Auction (ERA) concept. Go Global Directory 2010/11 | 97
  • 99. Our Asset Strong Execution • Robust change management implementation • Extensive Change Management workforce Client Relationship • Compelling customer value proposition • Distinct culture of high customer satisfaction Industry Expertise • Proven Industry/domain depth and expertise • Knowledge of public and private sector industry • Proven implementation to more than 2,500 Government offices Technology Know-How • Scalable and innovative technology platform • Adopts latest encryption technology • Localised Customisation and Integration Value-Added Services • Extensive nationwide service centres • 24 hour dedicated customer call centre • Effective training program for specific customers • Enhanced Customer Relationship Management Our Achievements • ioneers in electronic procurement service in P Malaysia • dvocating ICT adoption in Government A administration • hampioning Open Source technology in C eGovernment • rastic increase of eP usage through the Malaysian D Governments intervention – 98% of all Government Agencies are eP Enabled • eduction in turnaround procurement time – R average payment period upon delivery is now less than 14 days • Faster online supplier registration • ver 100,000 ePerolehan registered suppliers O nationwide 98 | Go Global Directory 2010/11
  • 100. Value Added Business Activities Product and Services In order to facilitate the smooth adoption of ePerolehan Tender2U - A Tender Notification System by Government agencies and suppliers alike, For Suppliers Commerce Dot Com Sdn Bhd provides ePerolehan Tender2u is a quotation and tender notification system users with core enablement products as well as for subscribed suppliers that send notifications via products which gives added value to the ePerolehan short message service (SMS), facsimile, email and/or community. a Tender2u account. Currently, sources for quotations and tender information come from the Federal ePerolehan Centre Government, state government, local authorities, The eP Centre is a ‘one stop centre’ made to increase statutory bodies and private companies. the quality of services and aid Government Agencies as well as eP registered suppliers in using the ePerolehan ePerolehan Direktori – An Annual system. It also help simplify dealings between suppliers Publication Directory and the Government through the free consultation The ePerolehan Directory is an electronic annual services. Today, there are 11 eP Centres nationwide. directory guide that is distributed to all government agencies nationwide. The ePerolehan Directory ePerolehan Access Medium is an effective business advertising tool that lists ePerolehan is the official market place for Government all ePerolehan-enabled suppliers. It also provides agencies and suppliers. It is secure, reliable and safe government users with an easy-to-use electronic due to the use of public key cryptography and digital catalogue that makes it easier to search for products signature technology. Confidentiality is assured at and services. all times where all transactions are conducted in the strictest confidence within a trusted environment. It gives suppliers the opportunity to promote and All access to ePerolehan uses the ePerolehan Access expand their business activities with the government, Medium which is a digital certificate to prevent allowing them to stay competitive in an e-commerce unauthorized access. It provides the highest level of environment. trust and security for electronic transactions over the Internet. eCAT version 2.0 - Online Catalogue System eCAT is an electronic catalogue solution for suppliers to facilitate the marketing of their products and services to government agencies. It complements marketing efforts via online catalogues making it easier for government agencies to browse through their products. Suppliers can upload and update their products and services specifications and price structures easily. Go Global Directory 2010/11 | 99
  • 101. Value Added Product and Services Corporate Profile • Date Established: June 1999 • No. of employees: 250 • Paid up capital: MYR (Malaysian Ringgit) 40,000,001 • 11 ePerolehan service centres nationwide • Shareholders: Puncak Semangat Sdn Bhd (81%), • Professional 24/7 call-centre services Puncak Semangat Technology Sdn Bhd • Over 11 years experience in e-Commerce solutions (19%), Special share of MYR (Malaysian • warded by the Government of Malaysia to develop A Ringgit) 1.00 by MOF Inc. ePerolehan Value Added Product and Services Contact Us COMMERCE DOT COM SDN BHD Tingkat 2, Wisma Amtek, No 15, Jalan Tandang, 46050 Petaling Jaya, Selangor, Malaysia Tel: +603-7985 7700 Fax: +603-7985 7800 Website: www.commercedc.com.my Contact person: Muallif Shahrel Email: muallif@commercedc.com.my 100 | Go Global Directory 2010/11
  • 102. Go Global Directory 2010/11 EssentialBiz Sdn Bhd Go Global Directory 2010/11 | 101
  • 103. With the advent of high-speed, high-traffic digital channels such as the Internet and mobile networks, there is a growing need for organizations to address the issue where all their digital information converge. Founded in 2000, EssentialBiz Sdn Bhd was established with the purpose of developing digital convergence solutions for businesses to communicate with their employees, partners and customers. EssentialBiz develops Web and mobile applications so that companies are free to concentrate on their core capabilities rather than on their Internet infrastructure. In other words, EssentialBiz allows you the freedom to concentrate on what’s really important – your business. We work side by side with our clients - building a strategic partnership by defining their business needs, envisioning their solutions, designing and implementing their systems and ensuring smooth, seamless transference of technology. Indeed, EssentialBiz brings speed, simplicity and skill. Speed because we build solutions incorporating best practices for the Internet industry. Simplicity because we take care of our customers’ technical infrastructure complexities, allowing them to focus on their core business. Skill because EssentialBiz is focused only on the software industry and possesses in- depth industry expertise. The Company EssentialBiz’s areas of specialty include the Mobile Solutions and Services skilful application of Internet technologies and When it comes to web services, the focus is on implementations of projects involving next-generation componentized software that can be published once mobile services. and be accessed millions of times by thousands of users on multiple devices. Analysts predict that in the EssentialBiz employs today’s state of the art near future consumers and enterprises will demand development tools that allow developers, IT access to these web services on more devices, such professionals, and business managers to easily build as smartphones and mobile tablets. Industry analysts dynamic Web and Mobile applications / services that estimate that the number of users accessing the Internet span applications and platforms over the Internet, for over wireless links will outgrow those using personal their respective organizations. computers. The message is clear: enterprises that want to stay on top of their game need to provide wireless Internet / Intranet Application Development channels to their customers. The Internet constantly changes the way in which applications and services are provided. In the current EssentialBiz provides expertise in implementing stage, opportunities abound, fueling a scurry of wireless data services, systems and software enabling creative brainstorming and strategic planning. As a people to use mobile devices for wireless data result, many businesses will need to develop custom communications and real-time information. We design, software solutions that cater to those ideas and facilitate develop and support complete wireless systems for scalability and customization as strategies continue to enterprises seeking to make data available to their evolve. mobile workers or consumers. Our capabilities include mobile development expertise, maintenance and With an expert staff that is fully qualified to manage deployment of mobile services. and implement all phases of a custom development lifecycle using proven methodologies, techniques and tools, EssentialBiz delivers successfully no matter how challenging the endeavor. 102 | Go Global Directory 2010/11
  • 104. Business Activities Business Activities EssentialBiz can help you build, buy, manage and use Application Service Provider ICT to provide solutions that ensure your business Our experience in hosting, support, maintenance, and success. Our services encompass the complete system enhancements of applications allows our clients to design, development and implementation cycle. While focus resources on their core business while we support EssentialBiz’s core competencies are continually their information systems. Our strategic alliances evolving, they span a range that includes the following: with best-of-breed partners and ISPs (Independent Service Providers) allow clients on-line access to latest Custom Application Development technology solutions at reasonable costs. Our core competencies, understanding of business issues in key industries, proven methodologies and EssentialBiz’s latest reference project can be found expertise in emerging technologies provide our clients at www.rseven.com, which itself is integrated to with on-time, cost effective and cutting edge solutions. salesforce.com. Our experienced staff uses rapid application development methodologies, de facto simulation toolkits, and industry proven framewoks to shorten the development cycle. Rseven Architecture Rseven is one of the brainchild application from EssentialBiz, which is a mobile backup & sync solution Go Global Directory 2010/11 | 103
  • 105. Industry Focus Mobile and wireless services, ICT Contact Us ESSENTIALBIZ SDN BHD (508954-M) A-1-8 Setiawangsa Business Suites Setiawangsa, 54200 Kuala Lumpur, Malaysia Tel: +603-4251 0500 Website: essentialbiz.com.my Contact person: Azlan Shah Email: azlanshah@essentialbiz.com.my 104 | Go Global Directory 2010/11
  • 106. Go Global Directory 2010/11 ItraMAS Corporation Sdn Bhd Go Global Directory 2010/11 | 105
  • 107. The Company About Us ItraMAS Corporation Sdn Bhd was founded in 1999. Its core business then was as an Intelligent Transportation System (ITS) solutions provider. In addition, the group diversified its business emphasis to the design & manufacturing of unique & innovative LED-based products in the traffic, media, architectural lighting, general lighting, public lighting and automotive sectors targeting the local & global markets. Corporate Values Creativity and Innovation Dynamism • To challenge paradigms • o be flexible, adaptable & timely in dealing with T • To create solutions and ideas changes • To strive for continuous improvement • o have the ability to adjust work priorities while T • To be receptive and supportive to change maintaining high productivity and efficiency • o be committed to our work and to the continual T Teamwork enhancement of knowledge and skills • o maintain good interpersonal relationships T • o adopt open communications and sharing of ideas T Integrity and knowledge • o maintain a high level of professionalism in our T • To balance work and quality of life business dealings • To adopt fairness and consistency • To deliver as promised • To respect and maintain confidentiality 106 | Go Global Directory 2010/11
  • 108. Business Activities Business Activities Intelligent Transportation System (ITS) Integration of electronics, communication and information system to improve the efficiency of safety of road transportation. Security and Surveillance System A robust system that enables security operators to actions to accelerate response time. i.tac Command & detect, react, and analyse the security and safety Control Centre software for Security & Surveillance is threats. It provides seamless integration to multi-vendor an intelligent integrated control central software that devices and disparate system across the enterprise allows customer to manage all their security systems platform to provide a holistic view of the situation. The such as CCTVs, door access etc via an single intuitive system gathers and correlates information from graphical user interface. various devices which then coordinates the response LED Lighting Total LED Lighting Solutions Our lighting division specializes in the design; OEM/ODM manufacturing services for many other manufacturing and marketing of modern LED based global brands spanning the markets in North America, lighting solutions to meet customers’ needs. Our Europe, the Middle East and Australia. lighting products include indoor and outdoor systems that embody design and innovation which raise the With the commitment and achievement of ISO standard of modern lighting technology. 9001:2000/ISO 14001:2004 Quality Management System Standards, we will continue to produce high Our LED lighting products are marketed under the quality and innovative products and continue to invest leading brand of Q-RAY™ globally. The recognition of in modern technologies to bring effective lighting innovation, quality and timely delivery of our products solutions to our worldwide customers. has earned us the opportunity to provide Go Global Directory 2010/11 | 107
  • 109. New Era in Lighting Industry Light Emitting Diode (LED) is a small, technologically advanced device that generates light by passing current through layers of a semi-conductor material housed in a chip. Touted as a new energy-saving light source that will one day replace conventional light source, LED represents the dawning of a new age in the lighting industry. Unlike conventional light sources, LEDs are solid-state lighting devices that do not utilize filaments, gas or mercury to produce light, thereby eliminating traditional lighting challenges such as costly energy consumption, troublesome periodic maintenance, unpleasant heat & glare; damaging ultra violet radiations and limited color control. Worldwide trend towards LED Technology • S: Regulated LED lighting Applications facilitated by Dept of Energy (DOE). Congress approved USD 100 million to U encourage LED adoption from 2008 to 2012. • Australia: Banned usage of inefficient light source. • China: 7 LED cities declared. • European Union : Banning of Incandescent light bulbs starting Year 2010. • thers: Clinton Initiative include Bangkok, Beijing, Berlin, Bogota, Buenos Aires, Cairo, Caracas, Chicago, Delhi, O Dhaka, Hanoi, Hong Kong, Houston, Istanbul, Jakarta, Johannesburg, Karachi, Lagos, Lima, London, Los Angeles, Madrid, Manila, Melbourne, Mexico City, Moscow, Mumbai, New York, Paris, Philadelphia, Rio de Janeiro, Rome, Sao Paulo, Seoul, Shanghai, Sydney, Toronto, Tokyo, & Warsaw Contact Us ITRAMAS CORPORATION SDN BHD No.1, Jalan PJU 8/5A, Damansara Perdana 47820 Petaling Jaya, Selangor, Malaysia Tel: +603-7727 0979 Fax: +603-7727 4979 Website: www.itramas.com E-mail: customerservice@itramas.com 108 | Go Global Directory 2010/11
  • 110. Go Global Directory 2010/11 Pentasoft Malaysia Sdn Bhd Go Global Directory 2010/11 | 109
  • 111. The Company Pentasoft is a Total Insurance Solution Provider Our system is used by reputable customers; among focusing on Insurance (Traditional) and Takaful them are AVIVA NDB, SABB Takaful (member HSBC (Islamic Insurance) industry only. Group), MCIS Zurich, Legal and General, Tokio Marine, etc. Pentasoft offers a single end-to-end Insurance and Takaful Solution that covers all lines of business: Our customers are in Malaysia, South East Asia, Individual Life, Group Life and Investment Linked Middle East, Africa, Sri Lanka and Pakistan. Our for Insurance, Family and General for Takaful. It business is to assist Insurance and Takaful companies to spans across functions like illustration, quotation, new achieve transformational growth through Operational business, policy servicing, claims, agency management, Excellence and Innovation. commission and benefits, accounting, and services. 110 | Go Global Directory 2010/11
  • 112. Our Quality Assurance Pentasoft, an MSC Malaysia Status company, is certified with IT industry’s well recognized Carnegie Melon USA, CMMI Level 5 for software development. In year 2006, there were only about 350 companies in the world who have secured Level 5. To substantiate our commitment to excel in customer service, Pentasoft is certified with ISO 20000 which is the most recognized certification for IT Service Management. In year 2009, there were only about 450 companies in the world that have achieved the certification. Pentasoft is a member of OMG (Object Management Group) and shall be an ACORD member by year 2010. OMG is an international not for profit computer industry standards consortium. ACORD is a global non- profit standards development organization serving the insurance and related financial services industry. The above certifications enshrine Pentasoft’s culture to seek for continuous improvement and to be a strong proponent for quality and standards. With these world class operations we are geared to serve you with the best. Our People Because Pentasoft focuses only in Insurance and Takaful, our members have great depth in knowledge and understanding of the industry. Our people employs winning combination of technical and industry knowledge acquired through the many years of experience, research and teamwork. Our Key Partners: Go Global Directory 2010/11 | 111
  • 113. Business Activities By leveraging on our technology solutions and expertise, insurance companies are achieving full potential by: • Going to market with new products faster; • Tailoring simple insurance products for bancassurance; • acilitating customers to buy insurance anytime anywhere; F • ystem-wide efficiencies for seamless delivery of products and services S • Optimizing pricing and profitability • Automating knowledge processes • otivate channels by giving them commission as soon as premiums are received; M • etaining valuable customers by being customer oriented R Pentasoft IT solutions are functionally rich and user-friendly. Our products can be structured across: • ll lines of business: Life (Individual, Group), General (Motor, Fire, Home, Personal Accident, Medical/Hospital, Marine, A etc.), Takaful (Family, General); and spans, • ll business processes/functions: Quotations, Illustrations, Underwriting, Policy Issuance, Policy Administration, Claims, A Premium Accounting, Reinsurance; with, • ultiple Channel Management: Agency, Bancassurance, Broker, Direct, Credit, Retail, Corporate; with, M • ailored Compensation and benefits, for staff, intermediaries and other producers, leaders; offering a, T • ide range of products (Individual or Group Plans, Personal Lines, Property & Casualty, Traditional Ordinary Life, Unit W Linked, Universal Life, Annuities/Pensions, Takaful etc.); supported with, • lexible parameterized product set up which enables fast and easy product configuration for launch, multiple options F for easy product innovations, customized compensation schemes, choice of currencies and premium discounts. These are complemented with, • utomated and straight through business processes that allows on-the-spot automated underwriting and acceptance, A through policy issuance and policy delivery. • Customer Oriented: customizable to meet customers’ needs and wants • Process Driven Systems: all functional activities are seamlessly modeled into the end-to-end process • Designed the way people work under real scenarios 112 | Go Global Directory 2010/11
  • 114. Our Insurance Solution Framework : PentaISF List of Products Go Global Directory 2010/11 | 113
  • 115. Industry Focus Insurance (Traditional) and Takaful (Islamic Insurance) Contact Us PENTASOFT MALAYSIA SDN BHD (457050-A) Suite 3A02, Menara PJ, AMCORP Trade Centre, No.18, Jalan Persiaran Barat, 46050 Petaling Jaya, Selangor, Malaysia. Tel: +603-7955 3043 / +603-7620 3043 Fax: +603-7957 1187 Website: www.pentasoft.com.my Contact Person Ms Saraswathy Email: saras@pentasoft.com.my 114 | Go Global Directory 2010/11
  • 116. Go Global Directory 2010/11 Century Software (M) Sdn Bhd (CSM) Go Global Directory 2010/11 | 115
  • 117. The Company Century Software (M) Sdn Bhd (CSM) was incorporated made software. CFg and CFc is complete suite of under the Malaysia Company Act 1965 as a private financial management software made up of more than limited company on 3rd September 1997. 25 modules. The solution was specially designed and developed to cater all business requirements and user CSM is a one hundred percent (100%) Malaysian sizes particularly in the Government (Public Sector) and owned company holds MSC Malaysia status (obtained Commercial Sector. in 17 August 2006) with branch / affiliate offices in Cambodia, Thailand, Singapore, Zambia, Indonesia and The integrated financial management software is a US (Atlanta). fully WEB based and built using the latest WEB 2 technology. The software provides flexibility to run on CSM is principally involved in the design, all popular platforms such as Windows, UNIX, Linux development, implementation and marketing of and Mac operating systems and also supports multiple financial and related software. databases including PostgresSQL from proprietary to open source database. Century Software entire business operations that includes system design, development, installation, Century Software possesses a team of over 100 implementation, maintenance and support are currently well-qualified and experienced professionals from certified by ISO 9001:2008. various industries, backgrounds and expertise. Our project managers and other key delivery personnel Century Software main products, Century Financial are PRINCE2 Project Management certified while Government (CFg) and Century Financial Commercial our consultants (implementer’s) are mostly qualified (CFc) are one hundred (100%) percent Malaysian accountants. Mission We pledge to devote our expertise towards excellence in creating competitive advantage for our customers by offering The Financial Management Solution of Choice. Vision To be the Market Leader in providing the next generation Financial Management Solution 116 | Go Global Directory 2010/11
  • 118. Business Activities Business Activities Value Added Services It is a policy of Century Software to strategically form smart partnerships with our customers to provide valued-added services such as: i. Project Management Systems Implementation v. Training ii. Custom Design & Software Development vi. Business Performance Improvement Advisory iii. System Maintenance & Support vii. Support and Helpdesk iv. System Integration Research and Development Products - Software Solutions for Your Business Integrated Century Financials, Century iPurchasing, Century Business Performance Management, Century Local Council, Century Retail, Century Distribution, Century Analytical and Century Payroll Portal solutions. List of Century Software Federal Statutory Body Customers: Prime Minister’s Department Ministry of Federal Territories • Penang Regional Development Authority • Labuan Corporation • Human Rights Commission of Malaysia Ministry of Youth and Sports • National Sports Council Ministry of Human Resource • National Skills Development Fund Ministry of Transport • Social Security Organisation • Railway Asset Corporation • Port Kelang Authority Ministry of Finance • Bintulu Port Authority • Langkawi Development Authority • Penang Port Authority • Inland Revenue Board • Johor Port Authority • Retirement Fund Incorporated • Kuantan Port Authority • Malaysian Institute of Road Safety Research Ministry of Agriculture and Agro-Based Industry • alaysia Agriculture Research and Development M Ministry of Higher Education Institute • Universiti Malaysia Sabah • Kemubu Agriculture Development Institute • Universiti Tun Hussien Onn Malaysia • Fisheries Development Authority of Malaysia • Universiti Putra Malaysia, Serdang • Farmers Organisation Authority Malaysia • Universiti Putra Malaysia, Bintulu • Muda Agriculture Development Authority • Universiti Malaysia Terengganu • Malaysian Pineapple Industry Board • National Higher Education Fund Go Global Directory 2010/11 | 117
  • 119. • National Accreditation Board • Malaysia External Trade Development Corporation • Universiti Malaya Medical Centre • Malaysian Industrial Development Authority • Universiti of Malaya • National Defence University of Malaysia Ministry of Plantation Industries and Commodities • Universiti of Malaysia Kelantan • National Kenaf and Tobacco Board • Universiti Sultan Zainal Abidin • Malaysian Cocoa Board • Malaysia Qualification Agency • Malaysian Palm Oil Board • Malaysian Pepper Board Ministry of Women, Family and Community • Malaysian Pineapple Industry Board Development • ational Population and Family Development N Ministry of Entrepreneur Cooperative Development Board • Co-Operative College of Malaysia • Malaysia Co-Operative Societies Ministry of Domestic, Trade, Cooperative and Consumerisme Ministry of Science, Technology and Information • Intellectual Property Corporation of Malaysia • Academy of Science Malaysia • Companies Commission of Malaysia Ministry of Health Ministry of Rural and Regional Development • Malaysian Health Promotion Board • South East Johor Development Authority • South Kelantan Development Authority Ministry of Housing and Government • Solid Waste Management and Public Cleansing Ministry of Information Communication and Culture Corporation • Board of Trustees National Art Gallery • Malaysia Handicraft Development Corporation Ministry of Energy, Green Technology and Water • National Academy of Arts, Culture and Heritage • National Water Services Commission • Energy Commission Ministry of International Trade and Industry • Malaysia Productivity Corporation Contact Us CENTURY SOFTWARE (M) SDN BHD (45590-U) C-17-07, Level 7, Block C, 3 Two Square, 2 Jalan 19/1, 46300 Petaling Jaya, Selangor, Malaysia. Tel: +603-79627888 Fax: +603-79627800 Website: www.centurysoftware.com.my E-mail: info@centurysoftware.com.my 118 | Go Global Directory 2010/11
  • 120. Go Global Directory 2010/11 Arahe Solutions Sdn Bhd Go Global Directory 2010/11 | 119
  • 121. The Company Our Core Values We are in the business of maximizing the value of the customers we serve. We believe that only when our customers win,we win. And we do so by focusing on delivering faster, better, and smarter solutions for our customers. Our Corporate Background The Facado platform: Arahe is the leading Web Acceleration Systems and • xtends Web browsers with the intelligence and E Rich Internet Application ( RIA ) solutions specialist. speed of a desktop application Designed to meet new customer focus in business • llows applications to be built that are truly device A strategy of enterprises, our flagship products have been independent proven to be reliable and robust business solution that • akes it easy and fast to deploy user interfaces for M deliver compelling business results to our customers – Web applications which include some of the biggest names around. It provides significant return in investment to the Sitecelerate corporation, advantages to developers who are creating For both public websites and critical enterprises web and deploying Web-based enterprise applications and a applications, speed and application responsiveness better experience for the end user. can make or break you. Slow sites drive users to the competition and sluggish productivity. Adding capacity Infosmart and improving performance is critical, but IT expenses Information Workspace for Enterprise require careful consideration. Sitecelerate optimizes The InfoSmart is built on Facado technology, leveraging and accelerates images and text for servers delivering on the next generation of RIA platform and current Web sites and Web Applications. SiteCelerate speeds IT technologies. InfoSmart provides an advanced delivery of your Web content 2 to 10 times – to every base for you to rapidly deliver Rich Internet Business user, on every connection speed, from any device. In Applications (RIBA) that are robust, scalable, feature- addition, SiteCelerate adds scalability, improves site rich and with true Graphics User Interface ( GUI ) performance, and provides an excellent experience to ease-of use. Web site visitors. The InfoSmart not only increases the performance, Netcelerate usability and productivity of the company, it also NetCelerate, the next generation Web Cache System, reduces the cost of entire network infrastructure. is an ideal solution for content acceleration today that The reason that we could archive this was due to the grows into the enterprise Content Delivery Network massive reductions on server interactions. Therefore, of tomorrow. NetCelerate accelerates all Web content customer service organization with the InfoSmart will traffic on a network, delivering files, Web pages, enjoy the result of increasing their Return of Investment and application data 2 – 10 time faster. NetCelerate ( ROI ) by increasing productivity and reducing cost at enables you to cost-effectively add scalability, improve the same time. performance, and provide consistent quality to all users, wheather they sit on your LAN, telework from Infocase home, or dial in from the road. An effective and automated Intergrated Inquiry and Complaints Management System (ICMS) is an essential Facado part of Customer Service quality. The ICMS, built on Enterprise and software vendors looking to deliver Facado technology, provides automated, is a web-based complex, interactive business applications over the tools for registering, managing and reporting on inquiry Web are faced with many challanges and obstacles, and complaints, event details, investigational follow- given current technology. ups and resolution. This is based on an automated web- based workflow and assignment system. Facado Platform is a thin, smart client that allows for the creation and deployment of dynamic user interfaces for Web-based enterprise applications and delivers the client-side user interface solutions for the emerging Web Services computing model. 120 | Go Global Directory 2010/11
  • 122. Business Activities Business Activities And also we worked with Malaysia’s Enabling 20,000 Insurance Agents Employees Provident Fund ( EPF ) to improve its Nationwide customer service over the web. eCover Users were unable to use the web-based motor “We are facing speed and performance challenges e-Cover Note Application due to server & bandwidth with our Employee Provident Fund (EPF) Portal and our overload and slow speed. With our web acceleration i-Account System.. we engaged arahE to do a trial using technology, we were able to increase user access speed their web-acceleration technology, SiteCelerate... we by 100-200% and reduce bandwidth utilization by drove down download times to less than 10 secs on 65% which amounts to a estimated savings for MYR average and improve performance by more than 300%. (Malaysian Ringgit) 500,000 per year for the customer. Amazingly, we were also able to reduce Bandwidth use The application can now take up to 4,000 concurrent by 80% and improve server scalability of the i-Account users easily. system by 40 times.” Speeding up a Slow Enterprise Portal Boosting the Air Waves DiGi Telecommunication The Media Prima group of companies (TV3, 8TV, Pages of the portal cannot even download during peak NTV7, FlyFM, HotFM, TV9) hours when traffic is high. Many remote branches Facing tremendous bandwidth utilization issues, including customer service centers faced problems in this customer’s web servers were also stretched with using the portal and this impacted the ROI expected between 3 to 3.5 million hits per day. The graphically- of the portal. With SiteCelerate, we were able to rich content becomes painfully difficult for customers significantly improve the performance of the enterprise to access. With SiteCelerate installed, we reduced portal hosted in Europe. The average speed was bandwidth utilization by more than 40% and improved sigficantly improved from 40 seconds down to 1-2 web server capacity by more than 50%. More seconds. We also saved bandwidth on the WAN and importantly, their customers can now access even VPN connection and allow other critical applications the heaviest and most graphic-intensive web site with to run. GPRS/EDGE connections. And we also Showed Them Making Peoplesoft Usable in 200 Branches (the richer & smarter way to build enterprise web Hong Leong Bank applications) Millions were spent on a PeopleSoft deployment – but Leveraging on our Rich Internet Application ( RIA ) the customer cannot deploy the web application to all platform, Facado, we also helped DiGi implement users due to slow access speed and congestion. With a smarter and richer web-based contact center SiteCelerate, we were able to leverage the millions knowledge portal which has helped us improve the spent on the PeopleSoft deployment. The customer average call handling time by 56% from 9 minutes to 4 avoided the potentially costly upgrades to all WAN minutes. And staff training time for the same portal was links and we achieved 300% increase in server also reduced by 70%. Overall productivity gain capacity, 70% bandwidth reduction, and average 400% faster access. And we did this all in 1 day. Powering and Enhancing the Exchange’s Web Presence Bursa Malaysia With Arahe’s web acceleration solution, we were able to significantly improve the performance of our web servers and off-load our backend servers. Our customers were able to access the site even when using a slower connection (GPRS/EDGE) Overall, the website is faster and you can now get the stock market information you want much much quicker and easier. Go Global Directory 2010/11 | 121
  • 123. And we also Showed Them And word got around to Maybank (the richer & smarter way to build enterprise web (on what we did at DiGi) - MAYBANK applications) “After seeing and experiencing what arahE did at DiGi, Leveraging on our Rich Internet Application ( RIA ) we decided that we should also use their Rich Internet platform, Facado, we also helped us DiGi implement Application Platform, Facado. a smarter and richer web-based contact center knowledge portal which has helped us improve the In a call center, the responsiveness of the system average call handling time by 56% from 9 minutes to is critical as it directly impacts our call handling 4 minutes. And staff training time for the same portal efficiency and our customer service level. With arahE’s was also reduced by 70%. Overall productivity gain Rich Internet platform, we can now strive to deliver exceeds 30%. And amazingly, this RIA solution can faster, better and smarter e-services to our customers.“ support 700 concurrent users nationwide with 1/3 less server power. Not Surprisingly.... We Soon Got (the attention from the business of global delivery as With such compelling results, we also leveraged well) - DHL Arahe’s Facado to build our Dealers Portal. “To address the effective use and deployment of our web-based Contact Center in countries where low And we also Showed Them bandwidth, low-end servers, slow client terminals, we (the richer & smarter way to build enterprise web use arahE’s rich and smart client technology, Facado. applications) - DIGI By implementing this rich internet application platform, “Leveraging on their Rich Internet Application platform, not only can our customer service agents provide faster Facado, arahe also helped us implement a smarter and better services to our customers, they can continue and richer web-based contact center handling time by to work even when they are disconnected from the 56% from 9 minutes to 4 minutes. And staff training country server. That’s a smart way to ensure productivity time for the same portal was reduced by 70%. Overall without being dependent on connectivity.“ productivity gain exceeds 30%. And amazingly, we were able to support 700 concurrent users nationwide And we are now also Helping Companies with 1/3 server power.“ (including China to run faster, better, and smarter too) With such compelling results, we also leveraged arahE’s Facado to build our Dealers Portal. Contact Us ARAHE SOLUTIONS SDN BHD Suite B-09-01, Plaza Mont Kiara, 2 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia. Tel: +603-6201 8315 Fax: +603-6201 8325 Website: www.arahe.com Email: info@arahe.com 122 | Go Global Directory 2010/11
  • 124. Go Global Directory 2010/11 ePROTEA Technologies Sdn Bhd Go Global Directory 2010/11 | 123
  • 125. The Company About ePROTEA ePROTEA Technologies Sdn Bhd incorporated on 6th January 2000 is a Malaysian-based enterprise software solutions provider, which develops and markets its own intellectual property (IP) solutions for the Banking and Securities Industry. We are creative, highly versatile team of technically competent professionals with a vision. We pride ourselves as we have undertaken and successfully implemented large-scale projects many times over for prominent clients whom you have witnessed. Our Vision The partners together have this one vision that we want to create an identity - a world-class software developer. The quest for excellence - is within us, to want to do We’re also a participant in the better all the time and to make full use of our given MasterCard Vendor Program since year 2003. talents. However, at the end of it, it is about how successful we have been fulfilling our destiny. Hence, in whatever we do, we want to be able to do more for the development of our community and economic progress for our society-at-large. Thus we In April 2004 and Jan 2005, we have achieved a hope all in all we be known as a caring Malaysian special privilege accorded by IBM International Inc as world-class software developer. an IBM OEM Software Partner and Oracle Inc ASFU partner respectively, that means that we have the right to resell their software products bundled with our home-grown applications across territories globally Our Achievements Our company has been granted MSC Malaysia status by Multimedia Development Corporation (MDeC) since year 2000. For more information about MSC Malaysia status, please log-in at URL www.mdec.com. my. We have set-up ePROTEA MSC Sdn Bhd office in CyberJaya. We have activated our Pioneer Status since the year 2004. 124 | Go Global Directory 2010/11
  • 126. Product & Services Here is what ePROTEA cardworks™ 2007 delivers: 1. ePROTEA chequeworks 2007 • Fast, real time, non-stop transactional processing At ePROTEA (pronounced e-pro-teer), we are helping • Round the clock availability banks, billers and individuals nationwide meet the • Fail-safe data integrity requirements for cheque truncation by improving • Supports Islamic banking principles efficiency to achieve a common day-hold fund. And at • omprehensive risk management solution with C a cost that’s hard to beat! online fraud detection system • utomated chargeback & presentment system A Moreover, with our premium and home-grown ePROTEA chequeworks 2007, what used to take 5 All these at only US$1* per card at prevailing exchange to 7 days for clearing can be done in one (T+1) with rate - that’s innovation by ePROTEA our high-tech solution - without adding unnecessary complexities or cost to the operation. ePROTEA Group Of Companies ePROTEA Technologies SB (502943P) current paid- And it’s nice to know you can put our solution to work up capital is MYR (Malaysian Ringgit) 1.5 Million. sooner with our flexible financial terms and packages. Authorized Capital MYR (Malaysian Ringgit) 5 Million. It serves as an investment company and specialized Here’s what ePROTEA chequeworks™ 2007 delivers: system integrator. • utward Cheque Clearing System with IQA (Image O Quality Assessment) ePROTEA MSC SB (515271A) current paid-up capital • Inward Cheque Clearing System is MYR (Malaysian Ringgit) 2.5 million. Authorized • Positive Pay Cheque Identification Capital MYR (Malaysian Ringgit) 5 Million. This is • Signature Verification an MSC Malaysia status company accorded by the • heque Fraud Detection System with case C Multimedia Development Corporation (MDeC) for management (Q1 2008) all MDC-Approved Business Activities. This entity is • CAR & LAR Verify (Q2 2008) wholly-owned by ePROTEA Technologies SB. Serves as the R&D arm for ePROTEA Group of Companies. Plans Try beating this. Cheque-to-cash realisation by the next to increase paid-up to MYR (Malaysian Ringgit) 3.0 day @ only 30 sen per cheque* even for your remote million and authorized to MYR (Malaysian Ringgit) 10 branches - that’s innovation by ePROTEA. million by year 2006. 2. ePROTEA cardworks™ 2007 ePROTEA ASIA SB (692327T) is the marketing arms At ePROTEA (pronounced e-pro-teer), we provide a of the ePROTEA Group of Companies. The company non-stop, comprehensive card processing solution that has a paid-up capital of MYR (Malaysian Ringgit) delivers robust and highly scalable capabilities for all 250,000.00. Authorized Capital MYR (Malaysian your critical card business needs. Ringgit) 1 Million. And it’s nice to know you can put our premium ePROTEA CardSolutions SB (706710P) is the business ePROTEA cardworks™ 2007 to work sooner with our card operation and consultancy arm of the ePROTEA flexible financial monetization model to suit different Group of Companies. The company has a paid-up organization sizes and budgets. capital of MYR (Malaysian Ringgit) 250,000.00. Authorized Capital MYR (Malaysian Ringgit) 1 Million. Does it get any better than this? You bet. At ePROTEA we will always do more to live up to our Plus 1 iSHANEZ Technologies SB (760027T) is an Ministry business philosophy for the benefit of our customer’s of Finance (MOF) Status company. The company business. Our support service is legendary in the has a paid-up capital of MYR (Malaysian Ringgit) industry today because of our passion for giving our 100,000.00. Authorised Capital MYR (Malaysian best at the fastest time always. Ringgit) 100,000.00. Plans to increase paid-up capital to MYR (Malaysian Ringgit) 250,000.00 by year 2008. Go Global Directory 2010/11 | 125
  • 127. Contact Us EPROTEA TECHNOLOGY SDN BHD New Signature Office Level 29, Menara PROMET, Jalan Sultan Ismail 50250 Kuala Lumpur, Malaysia Tel: +603-2330 1900 Fax: +603-2330 1901 E-mail: Yen: yy.chin@eprotea.com.my; Shida: shida.merican@eprotea.com.my Clement: bluepanther00@eprotea.com.my 126 | Go Global Directory 2010/11
  • 128. Go Global Directory 2010/11 Microlink Solutions Berhad Go Global Directory 2010/11 | 127
  • 129. The Company Our Vision To be a global leader in providing Shari’ah banking solutions through our commitment in research and development, and partnership with Shari’ah institutions. Our Mission To be a trusted banking solution provider, delivering We have a capable team with extensive banking & reliable innovative results that customers can finance knowledge and ICT development skills as well experience, doing so with integrity, commitment, as a management team with many years of experience teamwork, professionalism and flexibility. We aim to in financial institutions in Malaysia and globally. be expert in our field through the solutions that we provide. Today, Microlink is listed on the ACE market and is a Capability Maturity Model Integration (CMMI) Level Established since 1994, Microlink Solutions Berhad is 3 company. We are supported by reference sites an award-winning Multimedia Super Corridor (MSC) throughout South East Asia, the Middle East and North Malaysia status company specialising in the provision Africa and have won numerous accolades from the of end-to-end banking solutions for both conventional industry, including the “Industry Excellence Award” and Islamic financial institutions. by the Malaysia Ministry of International Trade and Industry. Operating in Malaysia for more than 15 years, we offer a diverse range of solutions encompassing all major Backed by our corporate vision to stay at the forefront components of the banking process. We are also noted of our industry, we continue to invest in human as a leading player in Islamic Banking applications, capital and research and development so that we spurred by our direct involvements in the thriving can consistently offer relevant, high-quality banking Islamic Banking sector that Malaysia has become solutions to power the conventional and Islamic renowned for. banking sector into the New Economy. Our in-house suite of products – marketed under the “OneSolution” brandname – is a result of many years of research and development. “OneSolution” addresses all major retail, wholesale and investment banking needs of financial institutions; with Islamic components ensuring Shari’ah compliance is readily achieved. 128 | Go Global Directory 2010/11
  • 130. Business Activities Business Activities Utilising web-based technologies, Microlink’s “OneSolution” offers comprehensive end-to-end solutioning to effectively support the operations of all financial institutions. Solution Highlights • entralised real-time online transactional processing coupled with faster response time, lower bandwidth requirements C and 24x7 online banking capabilities. • ultiple electronic delivery channels to support banking functions over Automated Teller Machines, Phone Banking, M Internet Banking and Desktop Banking. • ustomer Information System eliminates redundant information from multiple sources by carrying out customer C monitoring and other verification functions from a common platform. • eamless integration with Microlink’s Islamic Financing Suite of Solutions allows Islamic financial institutions to readily S adopt “OneSolution” whilst complying with Shari’ah principles. • edicated ServicesInOne Support Centre connects our clienteles to a team of customer service personnel, ensuring D professional assistance and speedy resolution of technical issues at all time. Award For Achievement Year 2008 Year 2004 • warded by the Ministry of International Trade and A • Awarded by Sun Microsystems Industry, Malaysia (MITI). • Premier System Integrator Malaysia • Industry Excellence Award 2007 • Best System Integrator • Best Application – Islamic Banking System Year 2007 • warded By Malaysia Mini of International Trade A Year 2003 and Industry (MITI) • Awarded by PIKOM Computimes • Export Excellence Award (Services) 2006 • ICT Software of the Year • warded By Nanyang Siang Pau A • Outstanding SMEs Winner Award 2007 Year 2001 • Awarded by Sun Microsystems Year 2006 • Sales Performance Excellence (Banking) • warded by Islamic Finance News A • est Islamic Finance Technology Provider, 2nd place B Year 1999 • Awarded by Deloitte • Awarded by Oracle • eloitte Technology Fast 500 Asia Pacific 2006 D • The Most Strategic Partner of the Year Winner • Awarded by Sun Microsystems • Awarded by Halal Journal • ystem Integrator with the Most Strategic Win of S • Best Islamic Financial Service or Product the Year Year 2005 • warded by Deloitte and International Institute of A Islamic Finance Inc • pecial Recognition for Outstanding Contribution to S Islamic Finance Industry for IT Solutions Go Global Directory 2010/11 | 129
  • 131. Our Clients Contact Us MICROLINK SOLUTIONS BERHAD 6th Floor, Menara Atlan, 161B, Jalan Ampang, 50450 Kuala Lumpur, Malaysia Tel: +603-2171 2200 Fax: +603-2171 2240 Website: www.microlink.com.my Contact person: Ong Chong Ling Email: sean-oon@microlink.com.my 130 | Go Global Directory 2010/11
  • 132. Go Global Directory 2010/11 CALMS Technologies Sdn Bhd Go Global Directory 2010/11 | 131
  • 133. Calms Technologies Sdn Bhd specializes in multi applications card based solutions focusing in One Card environment. Calms Technologies saw that many companies embarking on the use of smartcards faced problems affecting smooth implementation as they required multiple applications and cards. A system was needed that would allow more applications to be shared and subsequently added onto the same card. Calms Technologies’ core solution Card Application Life Cycle Management System (CALMS) enables various fragmented system to linked together for improved business process in card issuance and management as well as improved security and data integrity with automated data sharing. The company also has a full range of other off-the-shelf smartcard applications suitable for Education, Government, Large Enterprises, Clubs, Retail and Financial sectors. The Company Formed in 2002, Calms Technologies Sdn Bhd is now a market leader in providing integrated multi applications card solution having helped many of its customers to enjoy the benefit of One Card environment. Calms Technologies help companies to simplify and automate their fragmented systems through the use of one card. Calms Technologies believes in providing practical, realistic and sustainable solutions to its customers as the success of the implementation means a win-win long term partnership with the customers. The solutions are built based on modular and platform independent architecture ensuring that customers are able to start small and grow on the complexity of implementations as necessary. 132 | Go Global Directory 2010/11
  • 134. Solution CALMS handles the process of encoding and printing, including card policy for access and exit by incorporating the various devices including door and alarm systems. In addition, CALMS is fully integrated with other Calms Technologies software to enable the activation for other usage such as meal allowance and electronic payment at the cafeteria, library card for borrowing books, time attendance registration for the payroll purposes, access into buildings or car parks and many more. Product Overview Card Application Life-Cycle Management System (CALMS) • ore system required for any smart card C implementation. • anages the card life cycle and different M applications residing on the card. • ntegrates and interfaces with third party system to I enable efficient data management and data integrity across fragmented system. • ecure key management ensuring security and peace S of mind for users. E-Purse System (EPurS) • nables users to issue and manage their own E electronic cash in a close environment. • upports multi merchants with auto and manual top S up features. • omprehensive Point of Sales applications with C items and inventory management. Support both cash and cashless payment. Visitor Management System (ViMS) • rovides better management for building and P security as all visitor activities are monitored. • eep and track visitors movement (whose, who, K where and when, purpose of visit) • utomate and fasten visitor processing, reducing A human error. • nhance reputation of company by improving E customer services Time Attendance Management System (TAMS) • fficiently manages attendance and overtime E calculation. • utomatic alert for late/non attendance with user A response mechanism. • lexible export and integration to third party payroll F or financial system. Go Global Directory 2010/11 | 133
  • 135. Product Overview (Cont’d) Membership Management System (MEMS) • nables easy registration, racking and management E of a membership program. • omes with easy to use Point of Sale application for C activity and item payment collections. • calable and expandable with CALMS other S solutions. Meal Plan System (MPS) • utomates and replaces the conventional issuance of A paper base voucher. • lexibility to integrate with human resource and F attendance system for rule base voucher award and redemption. Benefits The CALMS smartcard solution helps corporations and organizations automate and improve their operational processes, cut costs and boost productivity without compromising security. Slashes costs The implementation of CALMS results in controlled issuance and tracking of individuals leading to enhanced productivity and improved business processes that saves time and optimizes resources while ensuring better security. The solution primarily simplifies operation processes for clients, and this translates into huge costs savings. Whatever system they may be using, we help to simplify their operations and give them peace of mind on card handling from beginning to end. Productivity boost The implementation of CALMS has helped some of the country’s biggest corporations to reap major productivity gains in the management of their smartcard systems. Prior to deployment of Calms Technologies’ solution, one of the region’s biggest budget airlines services provider would typically plough through a long series of loops before cards could be issued and distributed. Such procedures when repeated and multiplied many times over in a company with a huge user base of thousands would translate into very high costs involving time and labour. 134 | Go Global Directory 2010/11
  • 136. Enhances security and control CALMS gives peace of mind to customers by ensuring card handling is secure and efficiently processed. Financial institution clients have benefited from CALMS Visitor Management System that tracks not only the movement of visitors to the company’s premises but that of its staff and contractors. The system has a feature which alerts the management against blacklisted visitors. Multiple usage The implementation of the Access Control System in the smartcard not only helps ensure security by controlling who could access which points and at what time, it can also be encoded with other applications that help track meal purchases and subsidies allocated to the user. Business Contact Us Activities CALMS TECHNOLOGIES SDN BHD (574042-U) Block M, UPM-MTDC Technology Centre University Putra Malaysia, Serdang 43400, Selangor, Malaysia Tel: +603-8941 8708 Fax: +603-8941 8709 Website: www.calms.com.my Contact Person: Adam Tan Email: adamtan@calms.com.my Go Global Directory 2010/11 | 135
  • 137. This page is intentionally left blank 136 | Go Global Directory 2010/11
  • 138. Go Global Directory 2010/11 MOL AccessPortal Berhad Go Global Directory 2010/11 | 137
  • 139. The Company Our Vision To be the trusted e-payments and e-lifestyle enabler in Asia that unlocks new possibilities and builds winning partnerships. Our Mission Customers We are passionate about our customers, delivering greater choices, convenience and simplicity in all that we do. Partners We are committed to building successful and sustainable partnerships based on trust, mutuality and integrity. Technology We harness the best in technology to continuously deliver secure, reliable and robust payment infrastructure capabilities to our customers and partners. Organization Our people uphold a high performance corporate culture, always dedicated to value creation across stakeholders - employees, customers, partners and shareholders. Product & Services 1. Payment Services MOLPoints: is an online micropayment system developed and operated by MOL. This payment system enables consumers to purchase online products and services via the portal www.mol.com and pay at over 540,000 channels across more than 75 countries worldwide. There are over 15,000 physical and virtual payment channels across Malaysia alone. MOLReloads: An application that facilitates electronic distribution of prepaid airtime and PINs through a terminal-based infrastructure for MOLPoints and external prepaid service providers. MOLReloads has been implemented in over 1000 7-Eleven outlets across Malaysia. MOL Cards: MOL Cards is a prepaid payment service which has the features of a credit card with prepaid convenience that leverages on MOL Points reload channels. 138 | Go Global Directory 2010/11
  • 140. 2. Media Services Friendster: Friendster, a pioneer and a leading global online social network, is focused on helping young people stay in touch with friends and discover new people and things that are important to them. Friendster prides itself in delivering an easy-to-use, fun and interactive environment where users can easily connect with anyone around the world via www.friendster. com or m.friendster.com from any Internet-ready mobile device. Friendster has been granted five patents since July 2006, validating the company´s early and continual innovation in online social networking. A Fun and Simple Site – it’s more fun to connect and communicate with friends Friendster Music: Only Friendster Music provides an enhanced social music discovery platform delivering global music for Asia. Friendster Games: Friendster Games aims to deliver easy to access, entertaining, locally flavored and highly immersive MMO web games to Friendster users. Leveraging on Friendster’s user base and MOL’s distribution reach, Friendster Games aggregates browser based games providing an engaging and social experience. Friendster WiFi: Friendster WiFi is a free high-speed wireless Internet connection made available at every Starbucks, Kenny Rogers, Wendy’s and Krispy Kreme outlet in Malaysia. The provision of the Friendster WiFi service is financed by selling advertising blocks on the landing page of the service. Friendster iCafé: Friendster iCafé Management System is a cybercafé management system that allows cybercafé owners to manage their computers, customers, accounts and billing needs. The system is designed to protect and control a cybercafé system and time usage of its computers and game consoles. Friendster iCafé Management System allows cybercafé owners to easily manage their customer accounts and to develop their security infrastructures in addition to obtaining detailed usage reports of their customers. Go Global Directory 2010/11 | 139
  • 141. Contact Us MOL ACCESSPORTAL BERHAD Regional Headquarters (504959-U) Lot 07-03 & 08-03, Level 7 & 8, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur, Malaysia. Tel: +603-2082 1251 Fax: +603-2082 1252 / +603-2082 1253 Website: www.mol.com Contact person: Nor Badron Email: norbadron@mol.com 140 | Go Global Directory 2010/11
  • 142. Go Global Directory 2010/11 Fexsoft (M) Sdn Bhd Go Global Directory 2010/11 | 141
  • 143. FexQMS is a web-based online Quality Control and Statistical Process Control (SPC) Software System that manages all stages of QC process cycle from incoming material to in-process manufacturing all the way to outgoing products. In addition, FexQMS predicts whether a machine will produce defective products in real-time (with an accuracy of 99.73%), alerts Production Personnel of Quality Problems using tower lights and email and coordinates the problem solving process from initial identification of the problem until the problem is resolved and verified by authorised personnel. The Company Our Business Fexsoft (M) Sdn Bhd was established in 2007 to provide online plant-wide Quality Control and Statistical Process Control Software Systems to the manufacturing industry. Fexsoft’s principal activities include Research, Development and Marketing of Quality Control Software. 142 | Go Global Directory 2010/11
  • 144. Our People Fexsoft has a group of key people who have many years of experience in helping numerous Japanese multi- national manufacturers design, implement and support large scale Quality Control and Management Software systems. In addition, Fexsoft has also a team of engineers with expertise in different engineering fields (electrical, mechanical, chemical and software engineering) who are also experts in software development. Our Customers Fexsoft’s multinational manufacturing customers include: 1. Hitachi Air-conditioning (M) Sdn Bhd (HAPM) 2. Yoshiden (M) Sdn Bhd 3. Malaysia Sumitomo Metal Mining Sdn Bhd (MSMM) 4. Spansion (KL) Sdn Bhd 5. Sumitomo Electric Sintered Components Sdn Bhd (SESC) 6. S.E.H. (M) Sdn Bhd 7. S.E.H. (Shah Alam) Sdn Bhd 8. ShinEtsu Electronics (M) Sdn Bhd 9. Guinness Anchor Bhd 10. Kenseisha (M) Sdn Bhd 11. Asahi Kosei (M) Sdn Bhd 12. Omega Semiconductor Sdn Bhd 13. Nikon (Malaysia) Sdn Bhd 14. PT Yamamoto Keiki Indonesia 15. Top Glove Sdn Bhd Our Current Markets FexQMS is currently marketed in Malaysia, Indonesia, Thailand and the Philippines. Our Resellers in the region are: • PT Kawan Lama Sejahtera (Indonesia) • DKSH (Thailand) Ltd • DKSH Technology Philippines, Inc Go Global Directory 2010/11 | 143
  • 145. Business Activities Product Features Over the years, we have fine-tuned a cost-effective FexQMS is a web-based online Quality Control and project implementation framework that extends across Statistical Process Control (SPC) Software System that all aspects of the project life cycle; from requirement manages all stages of QC process cycle from incoming analysis to design, implementation, training and post material to in-process manufacturing all the way to project support. outgoing products. Data Collection Automation Services • exQMS automates data collection from different F To ease tedious manual data collection, we help measuring equipment from diverse brands manufacturers link up their automated test equipments • exQMS has a built-in real-time Statistical Process F (ATEs) and gages to their IT systems (ERP, WMS, MES, Control (SPC) engine that could predict product SPC, etc). quality problems with an accuracy of 99.73%. • raceability of all quality control and quality T This enables huge amount of data to be collected problem records and analyzed in real-time, reduces data collection • hen there are quality problems in the production W manpower needs and improves data accuracy. To date, floor, FexQMS will alert Production Personnel of we have successfully linked up numerous different Quality Problems using tower light and through equipments for our multinational clients. email. • hen they are quality problems in the production W Example of gages and equipment we have integrated floor, FexQMS will coordinate the problem solving include digital caliper, vision measuring system, CMM process from initial identification of the problem and X-Ray inspection machine. until the problem is resolved and verified by authorised personnel. Support and Maintenance Services • exQMS can easily be deployed at multiple factories F Fexsoft is committed to leveraging our technical at different geographical locations because it is a support expertise and infrastructure to ensure that web-based software system you maximize your software investment. Our highly • exQMS can easily be configured to suit different F competent support personnel is committed to provide types of manufacturing with minimal customization reliable and timely resolution to your software (eg. Semiconductor, Precision Metal, Food & operational issues using state-of-the-art software Beverage, Automotive Components, etc) virtualization and internet-based remote support technology. Value Propositions • elp customers minimize Cost of Poor Quality H Every customer support request is tracked and managed Control and Management (CoPQ) such as Customer through our web-based issue tracking system to ensure Claims, scraps, reworks, goods return, downtime and mission-critical problems are resolved promptly. In loss of business by 10% addition, we communicate with you closely so that you • elp customers minimize time, cost and effort in H are updated on the progress. data collection and reporting by 30% • rovide customers with a 24x7, responsive, efficient P Our service philosophy is to provide the best and full traceability system to manage the entire information and solutions, in order to keep your Quality Control Cycle. business up and running. We emphasize on preventive maintenance to minimize unplanned system downtime Professional Services during normal operational hours. At Fexsoft, we know that customers only start to enjoy a return on investment once their application is in Our customers can take advantage of the following operation. We provide your team with a single point support package: of contact for technical expertise and development • Premier 7×24 support resources. This highly skilled team ensures that you • Standard 5×9 support maximize your ROI by providing implementation, training, customization and consulting services. 144 | Go Global Directory 2010/11
  • 146. Industry Focus Business Activities FexQMS is applicable to all manufacturing industries which include: • emiconductor Manufacturing (Wafer, Front-end, Back-end, and Components, etc) S • Automotive Component Manufacturing • recision metal fabrication (machining, stamping, powder metallurgy, etc) P • Precision Plastic Manufacturing • recision electronic components manufacturing (PCB, Plating, Etching, Chemical) P • Food, Beverage and Consumables Manufacturing • Rubber related manufacturing (Tyres, gloves, etc) • Petrochemical, Oleo-chemical Manufacturing • Other mass production manufacturing Business Contact Us Activities FEXSOFT (M) SDN BHD (798310-H) 9, Jalan BP 2/9, Bandar Bukit Puchong, 47100 Puchong, Selangor, Malaysia Tel: +603-8060 3672 Fax: +603-8061 8902 Website: www.fexsoft.com Contact Person Ng Chee Kwong Email: nck@fexsoft.com Go Global Directory 2010/11 | 145
  • 147. This page is intentionally left blank 146 | Go Global Directory 2010/11
  • 148. Go Global Directory 2010/11 CWorks Systems Berhad Go Global Directory 2010/11 | 147
  • 149. The Company Every day facilities worth billions of dollars, from cities to churches, plants to mills, depend on our maintenance management software to ensure their maintenance run smoothly by working smart not hard. Simply, sensibly, smartly. Since 2001. Why CWorks? Satisfying users the customized way! We believe that no standard maintenance management “The CWorks Support Team is the greatest I have come software will fully fit everyone’s needs. Our software is across to date. They are fast, flexible and always willing supported with proven customization services to ensure to help out with customizing an amazing piece of that you get maintenance software that are useful to software. We were up and running in as little as two you. weeks, and with over 2,000 assets, that is a testament to the software’s reliability and ease of use. I’m not afraid to recommend this software to any large-scale plant in the world.”- Marshall Whitney, Berry Plastics - Victoria, TX Business Activities Product Start Fast, Finish Strong With a million users at thousands of companies and organizations in over 100 countries, CWorks range of maintenance management softwares are proven tools Plus for the management of maintenance operations and MS Access database solution. Effective for single stores. sites with up to 5 users. Works Orders, Preventive Maintenance, Materials, Purchasing. “It allowed us to keep track of PM’s and have a better history of maintenance on our equipment. furthermore, CWorks is easy to use and fulfill our constant need of information on who did what and when. On top of all that, the support team help me out in a timely manner when I needed it” - Christian Paradis, Canada CareWorks “The ease of entering detailed information into the database enables managers to see a full cost and Web based solution for multi users and multi sites use. repair history for every piece of equipment.”- [Plant], it is made affordable through monthly subscription with November 20, 2006 no high IT overheads that normally comes with web based software. Work Orders, Preventive Maintenance, “[Before CWorks CMMS],downtime translated to at Materials, Purchasing least 45 minutes per day due to equipment failure, malfunction, or maintenance, Basically, it was panic maintenance instead of preventive maintenance” - [Pump & Systems Magazine], Stan Howarth, Facility Manager, Coast Mountain Dairy, September 2006 “After trialing a number of solutions to maintain our CView inventory, we found CWorks to be both flexible and user friendly. The fact that it cost a fraction of other inventory management systems we didn’t hesitate to purchase the system. After several weeks we have hundreds of items in the database and CWorks has exceeded our Expectations”- Simon Bridgewater, Renal Technical Services. Bradford Hospitals NHS Trust 148 | Go Global Directory 2010/11
  • 150. Service & Support Product support and implementation services is provided by CWorks, an award winning, publicly listed, global leader of maintenance management solutions with one million users in over 100 countries. If you have a question, please browse CWorks FAQ for answers or contact us. Premium support is available through phone, live chat and priority email during officehours from our international support centers in New York, USA, Melbourne, Australia and Kuala Lumpur, Malaysia. Testimonials Business Activities “Your customer service is the best. I am glad to recommend your products to all of my associates” Dale King, Denny Price Family YMCA “I have been writing you for almost a year now and I always get answer from you the next day. Don’t you go on vacation or doesn’t you become sick ? You have to let me know what vitamin you are taking because it surely helps keeping your health.” Chung Yik Suen “... the support team too had been very helpful and provided satisfactory assistance throughout. Our assets are more easily manageable now and we would not hesitate to recommend CWorks to other similar facility and maintenance organizations” Khadijah Mahyuddin, Multimedia Development Corporation (MDeC), Malaysia Go Global Directory 2010/11 | 149
  • 151.                                                                                                                                                                                      Contact Us CWORKS SYSTEMS BERHAD Block G, UPM-MTDC Tech. Centre One, Lebuh Silikon, Universiti Putra Malaysia,  43400 Serdang, Selangor, Malaysia. Tel: +603-8656 9041 / +603-8656 9042 Fax: +603-8656 9043 Website: www.cworks.com.my Email: info@cworks.com.my 150 | Go Global Directory 2010/11
  • 152. Go Global Directory 2010/11 DBV Technologies Sdn Bhd Go Global Directory 2010/11 | 151
  • 153. The Company DBV Technologies specialises in systems management and integration, software development and solution architectures. Incorporated in 1997, we are a Microsoft Gold Certified Partner and registered with the Malaysian Ministry of Finance (MOF). We operate in the space between business minds, seeking to bring organisational balance through deploying, augmenting, and supporting the technologies that run your business. We develop and deliver Microsoft solutions that increase productivity, facilitate faster and more effective decision-making, and enable a sustainable, competitive advantage. Irrespective of your IT needs, you can rest assured that we will shine and provide personalised services that are straightforward, transparent and easy for you. We are passionate about the things we do and put our special relationship with Microsoft to work for you Product Health, Safety & Environment (HSE) Incident Reporting & Analysis Our products manage all elements of an organization’s safety, health and environment program with a strong emphasis on the process of data relate to accidents, incidents and near misses and management of all associated actions and costs. It can be run under cloud or on premises, provide instant multi user, global access to real time information which enable clients’ to record, manage and track all of their workplace incidents. Our Clients Our experience in providing real world solutions is evident from our list of customers which include organizations from the government and private sectors. 152 | Go Global Directory 2010/11
  • 154. Business Activities Industry focus Oil & gas, chemical, shipping, construction and manufacturing Business Contact Us Activities DBV TECHNOLOGIES SDN BHD Suite 602,Level 6,Block B3 Leisure Commerce Square Jalan PJS 8/9, Bandar Sunway 47160 Selangor,Malaysia. Tel: +603-7491 9188 (General) Fax: +603-7492 1020 Website: www.dbvtech.com Email: contact@dbvtech.com Go Global Directory 2010/11 | 153
  • 155. This page is intentionally left blank 154 | Go Global Directory 2010/11
  • 156. Index Infopro Sdn Bhd eBworx Berhad Macro Kiosk Berhad Open Dynamics Sdn Bhd Platform2u.com Berhad Sigmax-e Services Sdn Bhd Silverlake Axis Sdn Bhd Rexit Berhad Authentic Venture Sdn Bhd Netinfinium Corporation Sdn Bhd iSentric Sdn Bhd N2N Connect Sdn Bhd Terato Tech Sdn Bhd SyQic Capital Sdn Bhd Polarizone Technologies Sdn Bhd XYBASE Sdn Bhd GlobeOSS Sdn Bhd Commerce Dot Com Sdn Bhd EssentialBiz Sdn Bhd ItraMAS Corporation Sdn Bhd Pentasoft Malaysia Sdn Bhd Century Software (M) Sdn Bhd Arahe Solutions Sdn Bhd ePROTEA Technologies Sdn Bhd Microlink Solutions Berhad CALMS Technologies Sdn Bhd MOL AccessPortal Berhad Fexsoft (M) Sdn Bhd CWorks Systems Berhad DBV Technologies Sdn Bhd Go Global Directory 2010/11 | 155
  • 157. This page is intentionally left blank 156 | Go Global Directory 2010/11