The document discusses strategies for hyper-local social media marketing. It found that posting authentic content that engages with the local community, such as asking real questions, can increase engagement over 19 times compared to regular posts. Creating video content in particular can increase engagement over 50 times more than competitor posts. The key takeaways are to highlight local people, create dialogue, ask questions to the community, show local interest, and use video to maximize engagement. Some challenges of local social media include balancing brand control, operations and ROI across local markets.