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Workshop

Marketing on the Internet
  FE257 – The Paul Merage School of Business, UC Irvine


          Saurabh Bhambry - Jan 25, 2013
        MBA Class of 2013 | sbhambry@uci.edu
Agenda
• Google AdWords - Overview
• Google AdWords In action
  – In Practice (use cases)
  – Fundamentals
• Advanced Concepts
• Google AdWords – Hands-on
• Q&A
Major Ad networks
Google AdWords               Microsoft Ad Center                  Facebook Ads
                             Yahoo




                                                          3.5%       1.8%           Google Sites


                                                                                    Microsoft
                                                          12.2%                     Sites

                              Sep’2012                                              Yahoo Sites
                                                     15.9%
                              % Search Share
                                                                            66.7%   Ask Network
                              Source: ComScore.com
                                                                                    AOL, Inc.



                                                             Google Adwords –
  Overview       Adwords In Action    Advanced Concepts                               Q& A
                                                                Hands-on
What is AdWords ?
Its Google’s online advertising platform that can
help you drive interested people who are searching
on Google for specific information, service or
product to your Website.




AdWords is for Advertisers
AdSense is for Publishers
                                                    Google Adwords –
 Overview   Adwords In Action   Advanced Concepts                      Q& A
                                                       Hands-on
Google Ad Formats
           Search Ads                                   Display Ads

     Text Ads                            Image Ads                       Video Ads




                    Its advisable to start with Search Ads

                                                          Google Adwords –
Overview        Adwords In Action   Advanced Concepts                           Q& A
                                                             Hands-on
How Google ADwords works?

             Product/Service                  Advertisement                Landing Page
Keywords




             Shoes for men
             Running Shoes
             Men’s Formal Shoes
             Women’s Shoes




                                                                Google Adwords –
           Overview     Adwords In Action   Advanced Concepts                        Q& A
                                                                   Hands-on
Benefits
•    No Minimum budget
•    Extremely Targeted
•    Highly Flexible – Start & Stop at will
•    Can be measured/monitored




                                                        Google Adwords –
    Overview   Adwords In Action    Advanced Concepts                      Q& A
                                                           Hands-on
AdWords – In Practice




                                                   Google AdWords –
Overview   AdWords In Action   Advanced Concepts                      Q& A
                                                      Hands-on
Google AdWords - Fundamentals
    Anatomy of Search Engine Results Page (SERP)



                                                                            Text Ads

 Ads – shaded
 area




Organic Search
Result

                                                         Google Adwords –
      Overview   Adwords In Action   Advanced Concepts                       Q& A
                                                            Hands-on
Text Ad Components
Advertise with Google                       Headline
adwords.google.com                          Display URL
Want fast results?                          Description
Create your ad campaign today!


• Headline – Consider including keywords, Can’t be more 25 characters long

• Display URL – Can be different from the destination URL
               Can be enhanced with website links



• Long Display URL – Limit of 35 characters

• Description – Can’t be more than 35 characters long

                                                        Google Adwords –
  Overview      Adwords In Action   Advanced Concepts                      Q& A
                                                           Hands-on
Ad Positions


Based on Ad Rank in auction

Ad Rank depends on
1. Bid
2. Quality Score




                                                      Google Adwords –
   Overview   Adwords In Action   Advanced Concepts                      Q& A
                                                         Hands-on
Keyword targeting
Selecting the right Keywords
#1 Two-three words long
Strike the balance between too generic & too specific


#2 Use Negative keywords for improved ROI
Negative Keywords – keywords for which you don’t want to show ads



#3 Remember – Google assigns ads Quality Scores
Low Quality Score may result in poor ad placement and high price


                                                        Google Adwords –
  Overview      Adwords In Action   Advanced Concepts                      Q& A
                                                           Hands-on
Keyword targeting
Keywords matching options
Use this match      With this              To trigger your ad     Example
type...             punctuation...         on...
broad match         none                   synonyms, related      adopt kittens chicago
                                           searches, and other
                                           relevant variations

broad match         +keyword               close variations but   +adopt +kittens
modifier                                   not synonyms or        +chicago
                                           related searches

phrase match        "keyword"              a phrase and close     "adopt kittens"
                                           variations of that     chicago
                                           phrase
exact match         [keyword]              an exact term and      [adopt kittens
                                           close variations of    chicago]
                                           that exact term
negative match      -keyword               searches without the -puppies
                                           term

                                                           Google Adwords –
 Overview        Adwords In Action   Advanced Concepts                              Q& A
                                                              Hands-on
Budgets & Bidding
Define the advertising Goal:
• Clicks
• Impression
• Conversion

Bidding Options:
1) Clicks – CPC bidding (Automatic & Manual)
2) Impressions – CPM bidding
3) Conversions – CPA bidding

                                                    Google Adwords –
 Overview   Adwords In Action   Advanced Concepts                      Q& A
                                                       Hands-on
Budgets & Bidding
 The concept of Ad Auction
 1. The search:                2. Ads are whittled              3. Ads whittled even more:
                               down:
 Joe searches for                                               From that set of matching
                               The AdWords system
 "pizza delivery,"                                              ads, the system ignores any
                               finds all ads whose
 stomach growling in                                            that aren't eligible, like ads
                               keywords match that
 the background                                                 that target a different
                               phrase "pizza delivery"
                                                                country or are disapproved.
                               closely enough.

4. Ads are ordered:              5. Ads appear!                 6. Repeat the process:
The remaining ads are
                                                                Every time someone hankers for a
shown, ordered on the            Joe sees relevant ads
                                                                pizza and does a search, the
page based on a                  appear and orders
                                                                whole auction process starts again
combination of bid               the pizza of his
                                                                with potentially different results
amount and quality (we           dreams.
                                                                each time, depending on the
call that formula Ad
                                                                competition at that moment.
Rank).
Images Source: Google AdWords website
                                                                 Google Adwords –
      Overview          Adwords In Action   Advanced Concepts                             Q& A
                                                                    Hands-on
Monitoring Ads
What to measure ?
Impressions, Clicks and Click Through Rate (CTR)

CTR = Clicks/Impressions

CTR > 1% is good
Keep an Eye on Keywords to achieve it.

                                                    Google Adwords –
 Overview   Adwords In Action   Advanced Concepts                      Q& A
                                                       Hands-on
Campaign ROI
   How to decide which ad campaign is performing
   better?
   Measuring ROI = Profit/ Cost
Campaigns       Impressions      Clicks            CTR               Avg. Max CPC     Cost
#1 Running      10,0000          250               2.5%              $1               $ 250
Shoes
#2 Tennis       10,000           500               5%                $ 0.5            $ 250
Shoes

Conversions Conversion         Cost per            Profit per      ROI
            Rate               Conversion          Conversion
10              4%             $ 25                $ 50            200%
30              6%             $ 8.3               $ 10            120%
                                                              Google Adwords –
     Overview        Adwords In Action    Advanced Concepts                         Q& A
                                                                 Hands-on
Google AdWords Tools
Keyword External Tool
Tool for choosing effective keywords




                                                        Google Adwords –
  Overview      Adwords In Action   Advanced Concepts                      Q& A
                                                           Hands-on
Setting up an Ad campaign
Choosing Ad Campaign type:
#1 Choose network on which you want to display the Ad
Search & Display
Search Only
Display Only

# 2 Choose sub-campaign type
Search & Display Network – Standard & All Features
Search Only – Standard, Product Listing Ads, All features
Display Only – All Features, Mobile Apps, Remarketing
                                                       Google Adwords –
  Overview     Adwords In Action   Advanced Concepts                      Q& A
                                                          Hands-on
Campaign Structure




Images Source: Google AdWords website

                                                                Google Adwords –
      Overview          Adwords In Action   Advanced Concepts                      Q& A
                                                                   Hands-on
Workshop Overview
Hands-On demo :
a) New Campaign set-up
b) Ad groups set-up
c) Creating text-ad
d) Ad approvals
e) Campaign settings


                                                    Google Adwords –
 Overview   Adwords In Action   Advanced Concepts                      Q& A
                                                       Hands-on
Thank You


                Questions ?


                                                   Google Adwords –
Overview   Adwords In Action   Advanced Concepts                      Q& A
                                                      Hands-on

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Google AdWords Overview

  • 1. Workshop Marketing on the Internet FE257 – The Paul Merage School of Business, UC Irvine Saurabh Bhambry - Jan 25, 2013 MBA Class of 2013 | sbhambry@uci.edu
  • 2. Agenda • Google AdWords - Overview • Google AdWords In action – In Practice (use cases) – Fundamentals • Advanced Concepts • Google AdWords – Hands-on • Q&A
  • 3. Major Ad networks Google AdWords Microsoft Ad Center Facebook Ads Yahoo 3.5% 1.8% Google Sites Microsoft 12.2% Sites Sep’2012 Yahoo Sites 15.9% % Search Share 66.7% Ask Network Source: ComScore.com AOL, Inc. Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 4. What is AdWords ? Its Google’s online advertising platform that can help you drive interested people who are searching on Google for specific information, service or product to your Website. AdWords is for Advertisers AdSense is for Publishers Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 5. Google Ad Formats Search Ads Display Ads Text Ads Image Ads Video Ads Its advisable to start with Search Ads Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 6. How Google ADwords works? Product/Service Advertisement Landing Page Keywords Shoes for men Running Shoes Men’s Formal Shoes Women’s Shoes Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 7. Benefits • No Minimum budget • Extremely Targeted • Highly Flexible – Start & Stop at will • Can be measured/monitored Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 8. AdWords – In Practice Google AdWords – Overview AdWords In Action Advanced Concepts Q& A Hands-on
  • 9. Google AdWords - Fundamentals Anatomy of Search Engine Results Page (SERP) Text Ads Ads – shaded area Organic Search Result Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 10. Text Ad Components Advertise with Google Headline adwords.google.com Display URL Want fast results? Description Create your ad campaign today! • Headline – Consider including keywords, Can’t be more 25 characters long • Display URL – Can be different from the destination URL Can be enhanced with website links • Long Display URL – Limit of 35 characters • Description – Can’t be more than 35 characters long Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 11. Ad Positions Based on Ad Rank in auction Ad Rank depends on 1. Bid 2. Quality Score Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 12. Keyword targeting Selecting the right Keywords #1 Two-three words long Strike the balance between too generic & too specific #2 Use Negative keywords for improved ROI Negative Keywords – keywords for which you don’t want to show ads #3 Remember – Google assigns ads Quality Scores Low Quality Score may result in poor ad placement and high price Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 13. Keyword targeting Keywords matching options Use this match With this To trigger your ad Example type... punctuation... on... broad match none synonyms, related adopt kittens chicago searches, and other relevant variations broad match +keyword close variations but +adopt +kittens modifier not synonyms or +chicago related searches phrase match "keyword" a phrase and close "adopt kittens" variations of that chicago phrase exact match [keyword] an exact term and [adopt kittens close variations of chicago] that exact term negative match -keyword searches without the -puppies term Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 14. Budgets & Bidding Define the advertising Goal: • Clicks • Impression • Conversion Bidding Options: 1) Clicks – CPC bidding (Automatic & Manual) 2) Impressions – CPM bidding 3) Conversions – CPA bidding Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 15. Budgets & Bidding The concept of Ad Auction 1. The search: 2. Ads are whittled 3. Ads whittled even more: down: Joe searches for From that set of matching The AdWords system "pizza delivery," ads, the system ignores any finds all ads whose stomach growling in that aren't eligible, like ads keywords match that the background that target a different phrase "pizza delivery" country or are disapproved. closely enough. 4. Ads are ordered: 5. Ads appear! 6. Repeat the process: The remaining ads are Every time someone hankers for a shown, ordered on the Joe sees relevant ads pizza and does a search, the page based on a appear and orders whole auction process starts again combination of bid the pizza of his with potentially different results amount and quality (we dreams. each time, depending on the call that formula Ad competition at that moment. Rank). Images Source: Google AdWords website Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 16. Monitoring Ads What to measure ? Impressions, Clicks and Click Through Rate (CTR) CTR = Clicks/Impressions CTR > 1% is good Keep an Eye on Keywords to achieve it. Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 17. Campaign ROI How to decide which ad campaign is performing better? Measuring ROI = Profit/ Cost Campaigns Impressions Clicks CTR Avg. Max CPC Cost #1 Running 10,0000 250 2.5% $1 $ 250 Shoes #2 Tennis 10,000 500 5% $ 0.5 $ 250 Shoes Conversions Conversion Cost per Profit per ROI Rate Conversion Conversion 10 4% $ 25 $ 50 200% 30 6% $ 8.3 $ 10 120% Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 18. Google AdWords Tools Keyword External Tool Tool for choosing effective keywords Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 19. Setting up an Ad campaign Choosing Ad Campaign type: #1 Choose network on which you want to display the Ad Search & Display Search Only Display Only # 2 Choose sub-campaign type Search & Display Network – Standard & All Features Search Only – Standard, Product Listing Ads, All features Display Only – All Features, Mobile Apps, Remarketing Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 20. Campaign Structure Images Source: Google AdWords website Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 21. Workshop Overview Hands-On demo : a) New Campaign set-up b) Ad groups set-up c) Creating text-ad d) Ad approvals e) Campaign settings Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on
  • 22. Thank You Questions ? Google Adwords – Overview Adwords In Action Advanced Concepts Q& A Hands-on

Editor's Notes

  • #6: Additional Ad formats: Mobile Ads, Product Listing Ads – Form of Display or Image Ads but available in few countries onlyNew feature: Ad extensions
  • #9: http://www.youtube.com/watch?v=WqHpm7OLWWY
  • #12: Concept of Ad Auction covered later in the presentation
  • #13: For Now Quality Score – basically scores how relevant the Ad is to the user
  • #15: CPM bidding is similar to CPC manual bidding . Its only available for the following campaigns: “Display Network” – all features and “Display Network ” – RetargetingCPA bidding is suited for intermediate and advanced AdWords users.Your campaign must meet a few requirements in order to be eligible to use CPA bidding:You have conversion tracking enabled.Your campaign has received at least 15 conversions in the last 30 days. The AdWords system requires this conversion history in order to make accurate predictions about your future conversion rate.Your campaign has been receiving conversions at a similar rate for at least a few days.
  • #19: Traffic Estimator ToolKeyword Analysis ToolAccount management tools help you view, edit, and update your account efficiently.Keyword tools provide resources for choosing effective keywords.Placement refinement tools enable you to optimize where your ad appears.Bid and budget management tools help you make the most of your advertising budget, either by saving you time or providing insight into what you should bid for your advertising.Ad creation tools enable you to create customized ads to promote your business.Troubleshooting tools help you figure out how to solve issues that come up in your account. For example, using the disapproved ads filter helps you quickly find and update ads that aren't running for policy reasons.
  • #20: Search and Display NetworksYour ad will show on the Google Search Network, which includes Google Search, Shopping, Maps, and search sites that partner with Google, like AOL, and the Google Display Network, which includes sites and apps that partner with Google as well as Google sites like Gmail, YouTube, Blogger, and Google Finance. This is a good choice if you want your ads to reach the widest set of possible customers.Search Network onlyYour ad will show on Google search sites, including Google Search, Shopping, Maps, Images, and Groups, as well as sites that partner with Google, like AOL.Display Network onlyYour ad will show on Google's network of partner websites, as well as on Google sites like Gmail, YouTube, Blogger, and Google Finance.
  • #21: Your ad campaign has its own budget and settings that determine where your ads appear.Your ad group contains a set of similar ads and the words and phrases, known as Keywords, that you want to trigger your ads to show.