Hazen, Morse, and Varnum "Spring 2024 ODI Conformance Statement Workshop for Libraries"
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The NISO Open Discovery Initiative (ODI) aims to enhance transparency in library content discovery by defining participation standards for libraries and content providers, streamlining collaboration between discovery service vendors and content providers, and establishing conformance statements. Libraries are encouraged to follow conformance guidelines and regularly update their statements to improve the effectiveness of their discovery systems. By fostering communication among libraries, content providers, and discovery services, ODI seeks to improve user experience and increase content visibility.
Hazen, Morse, and Varnum "Spring 2024 ODI Conformance Statement Workshop for Libraries"
- 1. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Open Discovery Initiative (ODI) Library Workshop 9 April 2024 Teresa Hazen, Geoff Morse, Ken Varnum NISO ODI Standing Committee
- 2. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Overview of the Open Discovery Initiative 1
- 3. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI The NISO Open Discovery Initiative • Defines ways for libraries to assess the level of content provider participation and for discovery services to affirm how they use that content • Helps streamline the process by which content providers work with discovery service vendors • Defines models for “fair” linking from discovery services to publishers’ content • Determines what usage statistics should be collected for libraries and for content providers 2
- 4. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • Libraries/Users. Finding relevant content is simpler when it’s all in one platform. ODI makes it easier to understand which resources are included in discovery services. • Content Providers. Participation in discovery services increases visibility and exposure, increasing usage and decreasing the likelihood of cancellations. ODI makes users aware of your participation and interest in transparency. • Discovery Providers. Participation in ODI increases transparency, improving customer satisfaction and retention. Value Propositions / Benefits Or, WHAT’S IN IT FOR ME? 3
- 5. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Interrelatedness of the Recommended Practice 4
- 6. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI We Are All In This Together • Discovery Service Providers, Content Providers, and Libraries are all part of the ODI Process • Each group is in partnership with the other two—nothing happens in a vacuum • Communication needs to happen between/among each group • Each stakeholder group should complete a conformance statement and set a schedule to review and update their statement on a regular basis 5
- 7. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Each Party Has Responsibilities to the Others 6 Content Providers Discovery Providers Libraries
- 8. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Library Conformance Statements 7
- 9. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Library Conformance Statements • Ensure that your library has followed discovery providers’ and content providers’ configuration guidelines • Ensure that all desired content is activated • Follow up with vendor partners on their conformance • Establish training for library staff and end users • 8 We ask all libraries to complete and publish a library conformance statement.
- 10. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Perfection is an Aspiration, not a Reality • Becoming conformant with the recommended practice is expected to be iterative • Discovery environments are a work in progress, the conformance statement can help you identify gaps to resolve • You can post an updated statement at any time. • Perfect is the enemy of the good. 9 Disclose conformance early, update often
- 11. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Completing your Library’s Conformance Statement 10
- 12. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • Every library organizes their work differently; understanding staff roles is critical to determining your institution’s current conformance level. • For each topic in the Conformance Checklist, we will provide a series of starting questions to help you determine: – What information is needed to respond to each measure? – Who in your institution can help to inform your institution’s conformance level for each measure? Workshop Discussion 11
- 13. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • The Recommended Practice includes general measures, as well as measures related to various aspects of configuration, communication, documentation, and training. • Your completed Conformance Statement should be posted on your public website as a PDF, web page, or other format of your choosing. • Share the link to your Conformance Statement with the ODI Standing Committee Sharing Your Completed Conformance Statement 12
- 14. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • For each measure, your library will assess conformance and choose one of the following responses: – A "Y" (for Yes) indicates conformance with the indicated paragraph of this Recommended Practice. – A "P" (for Partial) indicates partial conformance for which explanatory comments should be entered in the last column. – An "N" (for No) indicates that the content provider does not conform with the recommendation. Explanatory comments may be added for any response. Conformance: Yes, No, Partial 13
- 15. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • For each measure, your library will assess conformance and choose one of the following responses: – A "P" (for Partial) indicates partial conformance for which explanatory comments should be entered in the last column. – https://www.niso.org/standards-committees/odi/statements-librarie s Introduction 14
- 16. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • For each measure, your library will assess conformance and choose one of the following responses: – An "N" (for No) indicates that the content provider does not conform with the recommendation. Explanatory comments may be added for any response. – https://www.niso.org/standards-committees/odi/statements-libraries Introduction 15
- 17. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Conformance Themes This presentation is organized differently from the ODI Recommended Practice to group similar activities together. We present eight themes, with reference to the specific parts of the Recommended Practice To follow along with the Recommended Practice, see https://www.niso.org/publications/rp-19-2020-odi 16
- 18. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measure: 3.4.1.1 (1) Library designates individuals to be responsible for configuring Discovery Service, link resolver, proxy, and other discovery-related tools for subscribed content from Content Providers. Designated point persons should work or coordinate with each other. General (A) Who does this work in your library? Is this documented? If done by multiple staff members, do they have processes in place for cross team communication? 17
- 19. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measure: 3.4.3.1 (4) Library staff join the online communities (listservs and forums) for the Discovery Service Providers, engage in dialogue, offer ideas and suggestions, and share innovative approaches created or implemented. Collaboration (B) What groups focus on your discovery tool? Who should be monitoring or participating in each? Are there websites to monitor? 18
- 20. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measures: These measures relate to how you have configured your discovery system. • 3.4.1.1 (2), 3.4.1.3, 3.4.1.5 (1), 3.4.1.6, 3.4.3.2 Configuration (C) Is it clear who in your organization is responsible for configuration of your discovery system and related tools? Is there formalized communication, collaboration, and coordination with those responsible? 19
- 21. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measures: These measures relate to how you have documented your discovery system. • 3.4.1.1 (3), 3.4.1.2 (2) Documentation (D) Are configuration decisions documented in a readily accessible place for current and future staff? Is it clearly documented which staff are responsible for specific areas of configuration? 20
- 22. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measures: These measures relate to how you plan for updates to your discovery system. • 3.4.1.2 (1), 3.4.3.1 (3) Long Term Planning (E) When is discovery use lower on your campus, so you can schedule updates with minimal impact on users? Who is responsible for monitoring update announcements from the vendor and making decisions? 21
- 23. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measures: These measures relate to how you keep your discovery system up to date. • 3.4.1.1 (4), 3.4.1.5 (2), 3.4.2.2 (1) Maintenance (F) Do you regularly evaluate and update existing configuration settings of your discovery services and tools? Do you regularly check content and discovery providers’ configuration guides, conformance statements, and official communications regarding changes? 22
- 24. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measures: These measures relate to how you organize staff and public training on your discovery system. • 3.4.3.1 (1), 3.4.3.1 (2) Training (G) Do you offer training to library staff on how to manage specific aspects of the system? Do you offer training for library patrons to get the most out of the discovery system? 23
- 25. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Measures: These measures relate to how you communicate with your discovery system provider. • 3.4.1.4, 3.4.2.1, 3.4.2.2 (2), 3.4.2.3 Vendor Communication (H) During and after implementation of your discovery service have you worked with vendors on creating detailed support agreements? Are you familiar with vendor-provided tools to report missing, incorrect, and incomplete database collections? 24
- 26. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI • FAQ and Talking Points https://www.niso.org/standards-committees/odi/library-talking-points • Publishers Discovery Configuration Guides https://niso.org/standards-committees/odi/configuring-content-providers • Conformance Statement Checklist https://www.niso.org/standards-committees/odi/conformance Resources for Librarians 25
- 27. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI General Resources • Website https://www.niso.org/standards-committees/odi • Mailing List https://www.niso.org/standards-committees/ • ODI Updates https://www.niso.org/standards-committees/odi/updates • Twitter https://twitter.com/NISO_ODI 26
- 28. NISO Open Discovery Initiative – Promoting Transparency in Discovery @NISO_ODI Thank you! Questions? https://www.niso.org/standards-committees/odi odi@niso.org