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Sotirios Koussouris, George Gionis,
Aikaterini Maria Sourouni, Dimitrios Askounis and Kostas
                                             Kalaboukas
Agenda

   The need for “generic” process models
   Modelling Approach
   Process Selection
   B2B, B2G, B2I Examples
   Conclusions and Future Steps
   The project GENESIS [http://www.genesis-ist.eu] (Enterprise
    Application Interoperability – Integration for SMEs, Governmental
    Organizations and Intermediaries in the New European Union) is
    funded in the context of the EU Framework Program 6 (FP 6)

 Participants of 8 different countries
Greece, Cyprus, Italy, Turkey, Romania, Bulgaria, Lithuania and
  Czech Republic
Categorising Io

The different models for semantic interoperability can be classified based on
two fundamental dimensions:
By distinguishing between the two possible ways of integrating mappings –
each schema is either mapped to any other (any-to-any) or each schema is
mapped to a single central schema (any-to-one)
By choosing whether the integrated logic is executed in a single,
distinguished node (centralized) or the execution is distributed among
multiple, functionally equivalent nodes (decentralized).



                   Model for Integrating Mappings   Model for Integrating Logic
                    Any-to-One      Any-to-Any      Centralized   Decentralized
    Server-Based        o                                x
    P2P                                 x                               o
Architectural Overview

                                                               Process Flow
                         Adapter for A                                                             Adapter for B
                                            Business Doc.                          Business Doc.
                            Workflow                                                                   Workflow
      Web Service




                                                                                                                               Web Service
                                             in Format A                            in Format B
                            Execution                                                                  Execution
ERP                                                                                                                                          ERP
                              Data                                 ERP                                    Data
                         Transformation                                                              Transformation
                                                            Stakeholder specific
                                                              Process Models
                                                            Stakeholder specific
                                                               Data Models
                    Transaction Pattern                                                                  A-B Transaction Pattern


                          Data Mapping Schema
                                                                 Server                            Data Mapping Schema
                                                           Composition of
                                                        Web Service Workflows

                                                      Creation of Inter-Document
                                                            Data Mappings

                                                            Store and Retrieve
                                                            Business Semantics




                                                              Repository
Challenges in creating Generic Process
models for e-Business Transactions
   Available methodologies cover mainly national or
    sector specific business domain transactions

   Heterogeneous Domains characteristics:
    ◦ “Cross-Enterprise, Cross-Sector” Processes
    ◦ “Cross Border” Transactions
    ◦ “Legal Issues”

   Multi-View Modelling Approach

   Attempt to reach “generic representations/templates”
    for eTransactions
   Business-to-Consumer (B2C) and the Business-to-
    Business (B2B) of same interests –same business
    sector– area and not so vitally towards this research
    area.

   Target area includes cross-border/cross-sector
    transactions :
    ◦ Business to Business (B2B)
    ◦ Business to Government (B2G)
    ◦ Business to Intermediaries (B2I) –such as Banks and
      Public Insurance Institutions
Process Modelling                     Data Modelling
   Processes               Roles          Rules                   Data


   Operations                                               PRIVATE VIEW
      Map


     Process              Parties
    Landscape

                                                                Internal Bus.
    Business               Roles            Rules
                                                                 Documents
    Process




     Business                                                   Specific Bus.
                           Roles            Rules
     Process                                                     Documents

                                                               PUBLIC VIEW


CROSS-FUNCTIONAL                       Frameworks /              Core
LAYER                                  Fw. Elements           Components




    Operations                                                   Specific Bus.
                          Generic
       Map                                                        Documents
                          Parties         Generic Bus.
                                             Rules
   Collaboration                                                   XML/UBL
                        BPMN Models
      Process                                                       Types

                                                             GENERIC VIEW
Private View



•Country Specific
•Sector Specific
•Detailed Internal
Activities
Public View
•Country Specific
•Sector Specific
•Collaboration Interface


•Only shows activities that are useful
to understand the relevant process
outputs and communication with an
external entity.
•The significant process logic has to
be indicated as well.
Collaboration View

•Country Specific
•Sector Specific/Cross-Sector


•Shows a consolidation of
public processes for 2
entities/roles.
•Public activities of each role
are being linked through
messages.
•Leads to Generic
Representations of Processes
Generic/Abstract View
•Cross-Border
•Cross-Sector


•Projection of collaboration
models
•Used for service orchestration
between the two peers
•Specifies the Io interfaces of
Business systems
•Significally non-matching
public models are flagged for
BPR
Category    Business Process / Transaction
• Initial B2B transactions were                  Catalogue Provision (Request, Issue/Get, Handle)
identified with the use of the UBL               Quotation (Request, Issue/Get, Handle)
                                                 Order (Request, Issue/Get, Handle)
2.0 standards for B2B Processes
                                     B2B         Packing Slip (Issue/Get, Handle)
                                                 Invoice (Issue/Get, Handle)
• B2G transactions were identified               Billing (Credit/debit, Reconcile, Handle)
by studying the eEurope 2005 and                 Fulfillment Collaboration (Despatch/Receive through 3rd Party)
IDABC initiatives                                VAT Statement (periodic)
                                                 VAT Statement (annual or cumulative)
• Banking transactions were                      Enterprise Income TAX Statement (annual)

identified by studying financial                 INTRASTAT Statement (annual)
                                     B2G         Social Security Statement – Contribution (periodic)
exchange standards like IFX.
                                                 Transactions Reporting (intra-EU/national, periodic)
                                                 Various VAT sub-statements and reports
                                                 Declaration of hiring new employee
The final process selection was                  Account Status
based on the results of an                       List of Account Transactions
evaluation framework                             Fund Transfer (intra-bank, inter-bank)

                                     B2Banking   Specific Payment (VAT, tax, other)
                                                 Payment Check (Credit Note) Issuing
                                                 Payment Check (Credit Note) Status

                                                 Loan Status Inquiry
   Evaluation Framework Criteria:
    ◦ Frequency of use.
    ◦ Time for the process execution.
    ◦ Cost of the process.
    ◦ Level of support of the process with the
      existing Enterprise Applications.
    ◦ Legal and statutory framework
      supporting the execution of the process.
      More specifically, the end user must also
      determine if the specific transaction is
      obligatory under the legislation or not.
    ◦ Value added for the Enterprise by the
      automation of the transaction.

    Those criteria were applied in enterprises
      in all of the 8 countries for the selected
      processes.
A. Buyer
Involved                      Pattern           A-B-A
                  B. Seller
No. of                        No. of Decision
Exchanged         8           Points            5
Documents                     (complexity)
                  6 (GR,
                  TR, RO,
Country fit                   No. of Activities 14
                  BG,
                  LT, CZ)
Subproccesses                 Legal
                                                Mediu
present           none        Framework
                                                m
(Decomposition)               Interference
A. Enterprise
                  B. VAT
                                  Process
                  Service
Involved                          Flow       A-B-B
                  C. Bank
                                  Pattern
                  (hidden “as
                  sub process”)
                                  No. of
No. of                            Decision
Exchanged         3               Points      2
Documents                         (complexity
                                  )
                  4 (GR, CY,      No. of
Country fit                                   6
                  TR, IT)         Activities
                  1. Specific
Subproccesses                     Legal
                  Payment
present                           Framework High
                  2. Account
(Decomposition)                   Interference
                  Status
B2I Processes

    ex. Payment Order
                A.
Involved        Enterprise   Pattern           A-B
                B. Bank
No. of                       No. of Decision
Exchanged       2            Points            1
Documents                    (complexity)
                4 (GR, CY,
                 TR, IT) –
Country fit                  No. of Activities 4
                probably
                all!
                1. Account
Subproccesses                Legal
                Status
present                      Framework         Low
                2. Fund
(Decomposition)              Interference
                transfer
Process Characteristics
   Banking transactions have low
    differentiation in all three
    dimensions.
                                                                                             n
                                                                                      tiatio
   B2G transactions have low to                                            w Dif
                                                                      ss Flo dium
                                                                                 feren High
                                                                Proce      Me
    medium data differentiation and                             Low

    high differentiation regarding the
    legal rules, whereas they have also



                                                        High
    medium to high differentiation


                                      Data Differentiation
    Process Low differentiation.

   B2B transactions have medium to                    Medium


    high data differentiation but
    medium process flow and legal
                                                       Low




    rules differentiation.                                      Low             Medium              High
                                                                      Legal Rules Differentiation
   Generic Models are here and can be used for
    enterprise interconnection

   A great motive/opportunity for possible BPR in the
    organizations

   What is still missing is:
    ◦ legal rules integration
    ◦ business documents standards (mainly for B2G
      transactions --- national GIFs seem the way to go)
Thank you for your attention!
Heterogeneous Domains’ e-Business Transactions Interoperability with the use of Generic Process Models

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Heterogeneous Domains’ e-Business Transactions Interoperability with the use of Generic Process Models

  • 1. Sotirios Koussouris, George Gionis, Aikaterini Maria Sourouni, Dimitrios Askounis and Kostas Kalaboukas
  • 2. Agenda  The need for “generic” process models  Modelling Approach  Process Selection  B2B, B2G, B2I Examples  Conclusions and Future Steps
  • 3. The project GENESIS [http://www.genesis-ist.eu] (Enterprise Application Interoperability – Integration for SMEs, Governmental Organizations and Intermediaries in the New European Union) is funded in the context of the EU Framework Program 6 (FP 6)  Participants of 8 different countries Greece, Cyprus, Italy, Turkey, Romania, Bulgaria, Lithuania and Czech Republic
  • 4. Categorising Io The different models for semantic interoperability can be classified based on two fundamental dimensions: By distinguishing between the two possible ways of integrating mappings – each schema is either mapped to any other (any-to-any) or each schema is mapped to a single central schema (any-to-one) By choosing whether the integrated logic is executed in a single, distinguished node (centralized) or the execution is distributed among multiple, functionally equivalent nodes (decentralized). Model for Integrating Mappings Model for Integrating Logic Any-to-One Any-to-Any Centralized Decentralized Server-Based o x P2P x o
  • 5. Architectural Overview Process Flow Adapter for A Adapter for B Business Doc. Business Doc. Workflow Workflow Web Service Web Service in Format A in Format B Execution Execution ERP ERP Data ERP Data Transformation Transformation Stakeholder specific Process Models Stakeholder specific Data Models Transaction Pattern A-B Transaction Pattern Data Mapping Schema Server Data Mapping Schema Composition of Web Service Workflows Creation of Inter-Document Data Mappings Store and Retrieve Business Semantics Repository
  • 6. Challenges in creating Generic Process models for e-Business Transactions  Available methodologies cover mainly national or sector specific business domain transactions  Heterogeneous Domains characteristics: ◦ “Cross-Enterprise, Cross-Sector” Processes ◦ “Cross Border” Transactions ◦ “Legal Issues”  Multi-View Modelling Approach  Attempt to reach “generic representations/templates” for eTransactions
  • 7. Business-to-Consumer (B2C) and the Business-to- Business (B2B) of same interests –same business sector– area and not so vitally towards this research area.  Target area includes cross-border/cross-sector transactions : ◦ Business to Business (B2B) ◦ Business to Government (B2G) ◦ Business to Intermediaries (B2I) –such as Banks and Public Insurance Institutions
  • 8. Process Modelling Data Modelling Processes Roles Rules Data Operations PRIVATE VIEW Map Process Parties Landscape Internal Bus. Business Roles Rules Documents Process Business Specific Bus. Roles Rules Process Documents PUBLIC VIEW CROSS-FUNCTIONAL Frameworks / Core LAYER Fw. Elements Components Operations Specific Bus. Generic Map Documents Parties Generic Bus. Rules Collaboration XML/UBL BPMN Models Process Types GENERIC VIEW
  • 9. Private View •Country Specific •Sector Specific •Detailed Internal Activities
  • 10. Public View •Country Specific •Sector Specific •Collaboration Interface •Only shows activities that are useful to understand the relevant process outputs and communication with an external entity. •The significant process logic has to be indicated as well.
  • 11. Collaboration View •Country Specific •Sector Specific/Cross-Sector •Shows a consolidation of public processes for 2 entities/roles. •Public activities of each role are being linked through messages. •Leads to Generic Representations of Processes
  • 12. Generic/Abstract View •Cross-Border •Cross-Sector •Projection of collaboration models •Used for service orchestration between the two peers •Specifies the Io interfaces of Business systems •Significally non-matching public models are flagged for BPR
  • 13. Category Business Process / Transaction • Initial B2B transactions were Catalogue Provision (Request, Issue/Get, Handle) identified with the use of the UBL Quotation (Request, Issue/Get, Handle) Order (Request, Issue/Get, Handle) 2.0 standards for B2B Processes B2B Packing Slip (Issue/Get, Handle) Invoice (Issue/Get, Handle) • B2G transactions were identified Billing (Credit/debit, Reconcile, Handle) by studying the eEurope 2005 and Fulfillment Collaboration (Despatch/Receive through 3rd Party) IDABC initiatives VAT Statement (periodic) VAT Statement (annual or cumulative) • Banking transactions were Enterprise Income TAX Statement (annual) identified by studying financial INTRASTAT Statement (annual) B2G Social Security Statement – Contribution (periodic) exchange standards like IFX. Transactions Reporting (intra-EU/national, periodic) Various VAT sub-statements and reports Declaration of hiring new employee The final process selection was Account Status based on the results of an List of Account Transactions evaluation framework Fund Transfer (intra-bank, inter-bank) B2Banking Specific Payment (VAT, tax, other) Payment Check (Credit Note) Issuing Payment Check (Credit Note) Status Loan Status Inquiry
  • 14. Evaluation Framework Criteria: ◦ Frequency of use. ◦ Time for the process execution. ◦ Cost of the process. ◦ Level of support of the process with the existing Enterprise Applications. ◦ Legal and statutory framework supporting the execution of the process. More specifically, the end user must also determine if the specific transaction is obligatory under the legislation or not. ◦ Value added for the Enterprise by the automation of the transaction. Those criteria were applied in enterprises in all of the 8 countries for the selected processes.
  • 15. A. Buyer Involved Pattern A-B-A B. Seller No. of No. of Decision Exchanged 8 Points 5 Documents (complexity) 6 (GR, TR, RO, Country fit No. of Activities 14 BG, LT, CZ) Subproccesses Legal Mediu present none Framework m (Decomposition) Interference
  • 16. A. Enterprise B. VAT Process Service Involved Flow A-B-B C. Bank Pattern (hidden “as sub process”) No. of No. of Decision Exchanged 3 Points 2 Documents (complexity ) 4 (GR, CY, No. of Country fit 6 TR, IT) Activities 1. Specific Subproccesses Legal Payment present Framework High 2. Account (Decomposition) Interference Status
  • 17. B2I Processes ex. Payment Order A. Involved Enterprise Pattern A-B B. Bank No. of No. of Decision Exchanged 2 Points 1 Documents (complexity) 4 (GR, CY, TR, IT) – Country fit No. of Activities 4 probably all! 1. Account Subproccesses Legal Status present Framework Low 2. Fund (Decomposition) Interference transfer
  • 18. Process Characteristics  Banking transactions have low differentiation in all three dimensions. n tiatio  B2G transactions have low to w Dif ss Flo dium feren High Proce Me medium data differentiation and Low high differentiation regarding the legal rules, whereas they have also High medium to high differentiation Data Differentiation Process Low differentiation.  B2B transactions have medium to Medium high data differentiation but medium process flow and legal Low rules differentiation. Low Medium High Legal Rules Differentiation
  • 19. Generic Models are here and can be used for enterprise interconnection  A great motive/opportunity for possible BPR in the organizations  What is still missing is: ◦ legal rules integration ◦ business documents standards (mainly for B2G transactions --- national GIFs seem the way to go)
  • 20. Thank you for your attention!