HIMSS 2011 "Secure Your Mobile Patient Healthcare Information"
Download as PPT, PDF0 likes774 views
The document describes advanced communication systems designed for healthcare organizations, focusing on the secure messaging application Misecuremessages, which ensures HIPAA compliance and allows for encrypted communication among medical staff. It highlights the decline of traditional paging systems in favor of modern wireless technologies and two-way messaging capabilities to enhance patient care and response times. Additionally, it emphasizes features that facilitate appointment management, on-call scheduling, and real-time monitoring to improve efficiency in healthcare settings.
HIMSS 2011 "Secure Your Mobile Patient Healthcare Information"
- 3. MD Anderson Cancer Center Fairview Healthcare Allina Healthcare Bassett Healthcare University of Washington Medical Center University of Augusta And hundreds of others
- 4. Over 30 years of innovation in communications systems Systems and applications designed specifically for the needs of healthcare organizations HIPAA and Joint Commission- friendly applications
- 5. In the middle of the night, when a mother calls the hospital switchboard to get in touch with the doctor on call, 1Call makes sure the process is fast, accurate, simple and documented automatically
- 6. The Hospital Operator… Answers the call on a 1Call call center or intelligent console system Checks the 1Call Web-Enabled On-Call Scheduling database Sends a secure message with the patient information to the miSecureMessages smartphone paging application
- 9. •Send encrypted text messages to BlackBerry ®, iPhone ®, iPad ™ and Android ™ powered mobile devices using security protection. •Provide encrypted message delivery receipts, documenting that a user’s smartphone has received a message. •Provide encrypted message read receipt, documenting that a user has read a received message. •Enable a user to reply to a received message with an encrypted message. •Let the Chief Information Officer (CIO) be able to provide the best service and the types of diverse services your staff requires.
- 10. The miSecureMessages smartphone application uses an encrypted web service to push messages to individual recipients. The recipients can read and reply to messages.
- 11. •Protected Health Information (PHI) security importance and HIPAA and HITECH regulations (FIPS 140-2 Compliant) . •Detailed reporting for Joint Commission accreditation •Declining use of one-way single-tasking pagers •Cost of maintaining legacy networks •Proliferation of wireless multitasking handheld devices •Need for greater amounts of information instantly •Two-way interactive messaging/paging and collaboration •When persistent alerting is required
- 12. •Persistent Alerting to assist in immediate message viewing •Priority Alerts to assure that the most important messages are viewed first •Customizable audio settings •Device wake-up and visual alert •Separate inbox from text and email messages
- 13. The paging industry and its user base have been in rigorous decline since its peak in 1998.This is due to the popularity and the reasonable cost of wireless voice and data services – especially 3G and 4G capabilities.
- 15. •3G from Service Provider •Wi-Fi to eliminate carrier “Dead Spots” in the facility •Cloud based or purchased application •Internal 3G and 4G networks
- 16. •Triggering code procedures •Paging •Having two-way communication about patients
- 17. miSecureMessages smartphone messaging is available for BlackBerry devices and for the iPad, iPhone and iPod Touch. Support for the Google Android operating system will be available later in 2011.
- 20. Soft Agent Synergy RED ALERT ProShow On-Call Schedule
- 22. Save time, reduce errors and provide better care for patients Filters data from existing HL7 database and automatically notifies appropriate personnel about a specific event that occurred Personnel can be notified via SMS Text Messaging E-Mail Text-to-Voice phone calls Pager LCD Displays Instant notification means staff can respond quickly, act immediately and efficiently, allowing facilities to become available in less time Rapid ROI Automatically updates EMR Browser-based administration with built-in security
- 24. Save time, reduce errors and speed overall response time Mapping capabilities Quickly alert contacts within a specific area Real-Time monitoring and reporting
- 25. Alert Triggered by: Personnel can be notified via: Web E-mail Phone call Pager Automated process, such as Automated phone call to land database or e-mail update line or cell phone Scheduled events SMS Text Message Wireless Message Fax
- 27. Healthcare Organizations must constantly contend with patients missing their scheduled appointments and forgetting to notify their doctors of the cancelations.
- 28. Present the current on call information to your operators and staff Ensure accurate coverage and notification Permission-based application View only On-Call Schedules Manage and administration of schedules and resources Assign and update schedules On-Call resources can view messages, change contact methods Contact On-Call personnel Notify based on resource protocols and preferences Alpha page, SMS text, e-mail, secure text message On-Call schedules synch with Outlook and e-mail calendars Reporting of all On-Call activities
- 30. Contact 1Call at 800-225-6035 http://www.1call.com or send an e-mail to info@1call.com