H&M is a major global retailer established in 1947 that operates over 2000 stores across 37 markets. It focuses on fashion and quality at affordable prices without owning any factories, instead working with over 700 independent suppliers. H&M has faced criticism over working conditions and environmental impact but has increasingly focused on sustainability through initiatives like a code of conduct for suppliers, reducing carbon emissions, and increasing use of organic cotton in its products. It communicates its sustainability efforts through its website, reporting, and partnerships with organizations like UNICEF to manage risks, position itself positively in the market, and be more strategically involved with stakeholders.