How the CME Group Saved Time, Money and Resources by Fully Automating its IT Asset Management Process
- 2. real-world solutions 2for real-world executives Serving the Risk Management Needs of Customers Around the World • Built on the heritage of CME, CBOT, NYMEX and COMEX • CME Group serves global risk management • Largest range of benchmark futures and options products available on any exchange • Our collective vision: Ongoing global growth, innovative product development, continually enhanced technology and the highest level of service available on any exchange
- 3. real-world solutions 3for real-world executives • Market capitalization: $20.5Bn • Approximately 2,600 employees worldwide • IT Driven Organization – 1,200 employees responsible for technology • Computerworld’s 100 Best Places to Work in IT (Since 2005) • InformationWeek 500 List of Leading Technology Innovators (Since 2004; Ranked #1 in 2009)
- 4. real-world solutions 4for real-world executives • Operates multiple Global Data Centers – Aurora location is a 425,000 square foot facility • Utilized for CME applications as well as Customer Colocation • IT Infrastructure – Over 2,000 racks use RF Code today • 9400 servers, blades – LAN, trading floors, closets
- 5. real-world solutions 5for real-world executives • Multiple systems • Manual processes – Utilized bar code system – Pulled valuable IT resources away to “count” assets – Mistake prone • Very limited exposure of “what was in storage” • Audit assessment: Needed an asset management system • Bottom line: – No “one stop shop” inventory system – Many different systems and processes – Easy to lose track of assets – Not always sure what the assets were for
- 6. real-world solutions 6for real-world executives IT Finance was not convinced that an automated system would meet their requirements • A historic view of asset management • Inventory accuracy, especially of disconnected equipment • Accountability: who moved what, to where, and why? • Automation hard to visualize
- 7. real-world solutions 7for real-world executives • First: Implemented RF Code’s wire-free environmental sensors in 2010 – Over 12,000 temperature and humidity sensors, fluid detectors, PDU monitoring and door contacts – Reader infrastructure – Asset Manger – live data feeds to BMS – Proven solution • Second: Leverage wire-free infrastructure to implement real-time asset management R155 Temp/Humidity Tag
- 8. real-world solutions 8for real-world executives
- 9. real-world solutions 9for real-world executives Develop a process that would provide full asset life cycle management • Phase 1: Tag all 1U and blade servers • Phase 2: Tag all network and “Big Iron” • Phase 3: Tag gear located in network closets • Phase 4: Tag laptops in office space
- 10. real-world solutions 10for real-world executives Equipment procured CSV asset data file provided by reseller and uploaded Assets arrive onsite pre-tagged by reseller Assets are tracked from moment of arrival on site through entire life cycle End-of-life assets are sold in a timely fashion, asset retired in Asset Manager Data retained for historic view
- 11. real-world solutions 11for real-world executives Asset Manager Loading Dock Storage Area Staging AreaData Center Server arrives onsite and is automatically detected in the loading dock. Data Center team moves the server into storage. Server is placed in staging area prior to deployment. Server is installed into data center for production. Once end-of-life is reached, server is placed back in decommission racks within storage area. Engineer retires asset once it is removed from the site.
- 12. real-world solutions 12for real-world executives • 4 manual steps – Enter new assets – Adding notes to broken assets – Adding notes to assets on books but sent off-site – Retire asset when it has reached end of life • Prior to RF Code deployment, process consisted of roughly 25+ steps
- 13. real-world solutions 13for real-world executives • Old method: ~ 40 minutes per asset • Using RF Code: ~ 5 minutes per asset • Improved operational efficiency by 88% Reduced the average time needed to maintain accurate asset data and location information (this includes time required to enter asset information, review data, maintain data, and update locations)
- 14. real-world solutions 14for real-world executives • Old method: – 2 audits per year, ~ 350 man hours per audit = ~ 700 man hours per year = ~ $105,000 in audit expenses per year – Audit results 60-70% accurate • Using RF Code: – ~ 300 hours audit time including time spent investigating offline assets = ~ $45,000 in audit expenses per year – Audit results 99% accurate • Results: – 57% reduction in time spent on audits – 30+% improvement in audit accuracy Reduced time spent on audits and improved audit accuracy
- 15. real-world solutions 15for real-world executives • Eliminated manual processes • Ease of use • Open architecture, application integration • Complete visibility
- 16. real-world solutions 16for real-world executives • 100% visibility of all IT assets • Complete asset life-cycle management • Multi-departmental utilization and cost savings • Cost savings due to: – Elimination of manual activity – Tracking of all aspects of the inventory management process, including inventory value, physical location, over-stock, purpose
- 17. real-world solutions 17for real-world executives • Phase 2: – Deploy RF Code’s new, smaller, more powerful M174 asset tag on: • Network assets (network cards) • Storage devices • Stand-alone IT assets • “Big Iron” – Deploy RF Code’s distributed network closet solution • Phase 3: – Distributed asset management
- 18. real-world solutions 18for real-world executives • Automation – Process – Audit • Improved productivity • Real-time accurate data • The higher the ROI, the more the global executive support • Purchased as a data center tool, now has become an enterprise-dependent solution