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Building a cost effective lead machine
for your sales
To:communication. Everything is a lead
T H E n°1 CEO
Q U E S T I O N
“Did your marketing work?”
T H E n°1 CMO
A N S W E R
“trust me”
T H E n°1 CEO
R E A C T I O N
A budget cut by 20%
T H E n°1 CMO
R E A C T I O N
Let’s work harder and do more campaigns
Stop marketing. Start engaging.
Scott Stratten
Engage to sell in four steps
Engage and sell to individuals, not target groups
Give perfect ZMOTs to your prospect
Produce engaging stories
Give sales the info and the tools they need
Start engaging
Engage to sell in four steps
Engage and sell to individuals, not target groups
Produce engaging stories
Give sales the info and the tools they need
CRM
Content marketing
Inbound marketing
Outbound marketing
Marketing automation
Lead nurturing
Social selling
Contact management
Give perfect ZMOTs to your prospect
Start engaging
How do you
make it work?
website
seo
sea
blogs
Display advertising and
retargeting
Email
Marketing
automation
CRM
Contact
management
SALES
MARKETING
Social
media
Offline
Company network
From ZMOT to
SALES LEAD
From SALES LEAD
to DEAL
How do you make it work?
TO:COM
run the
campaigns
set up measuring
set up
automation
set up CRM,
set up contact
management
set up inbound
marketing
content
marketing
set up dbase
management
Run reporting
and dbases
Wordpress
Umbraco
Google analytics
Native siteKeyword search and
optimising sites
Adwords
Display advertising and
retargeting
Act-On: mailing and
automating, scoring
Zoho or
native CRM
Zoho or native
CM
Twitter/Facebook/
LinkedIn/YouTube
monitoring and posting
DM/TM/ADS
Optimising individual social
presence employees
TO:COM
How do we make it work?
Getting started
The prospect journey
March 15 9:00 AM | you’ve got direct mail!
Leading to personalized website
Database-driven,
high quality digitally printed
Partner branded, sme content
Other prospect actions
Linkedin & Twitter (UC)
Seo & Adwords (UC)
e-news
Webinars & seminars
Meanwhile other inbound
and outbound actions are
running (automatically)
The prospect journey
March 15 9:30 AM | a look @ my website
personalized website
Enabling tracking
Price calculator
Extra case resources
The prospect journey
March 15 9:30 AM | Act-On registrates …
The prospect journey
March 15 9:30 AM | … and scores in real time
The prospect journey
March 17 10:30 AM | Telemarketing makes contact and has an interview
Telemarketing report generated
Lead is requalified in reporting
tool as ‘C’ (to be contacted by
partner). Partner now contacts
the prospect for an
appointment
Report is attached to the
record in the online reporting
tool. The reporting tool is
visible for each partner
The prospect journey
March 18 10:30 AM | Sales discovers in CRM info about new prospect
“Everyone who’s ever
taken a shower has an
idea. Its the person
who gets out of the
shower, dries off and
does something about
it who makes a
difference.”
Nolan Bushnell, Founder Atari
Wordpress
Umbraco
Google analytics
Native site
Act-On: mailing
and automating,
scoring
Zoho or
native CRM
ACTION: Start with core: marketing automation, CRM
and website. Engage with sales about quality of leads.
SALES
RESULT: discover
who visited your
website. Discover who
wants more info or a
demo from you.
Discover which
marketing leads
might be interesting
for your sales
Getting started
Getting started
ACTION: Continue by fixing the weakest links in your
lead nurturing proces, and multiply your contacts by
seo, sea, social media and display advertising.
RESULT: Improve
conversion ratio’s and
the number of
converted leads that
come out of your
marketing lead
program. Engage
deeper with
prospects and
customersSALES
Is it worth the walk?
What’s the payoff?
Start walking
Automation users have a 53% higher conversion rate
from marketing response to marketing-qualified lead than
non-users. Aberdeen Group, 2012
75% of companies using marketing automation see ROI
within 12 months, 44% within 6 months. Focus Research,
2013
Lead scoring
provides an ROI of
138% versus
companies that
don’t score leads
(78%).
MarketingSherpa, 2012
Inbound
marketing costs
62% less than
traditional,
outbound
marketing
how to build the marketing automation system
to:communication
Everything is a lead
working for: using: partnering:
CONSUS bvba

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how to build the marketing automation system

  • 1. Building a cost effective lead machine for your sales To:communication. Everything is a lead
  • 2. T H E n°1 CEO Q U E S T I O N “Did your marketing work?”
  • 3. T H E n°1 CMO A N S W E R “trust me”
  • 4. T H E n°1 CEO R E A C T I O N A budget cut by 20%
  • 5. T H E n°1 CMO R E A C T I O N Let’s work harder and do more campaigns
  • 6. Stop marketing. Start engaging. Scott Stratten
  • 7. Engage to sell in four steps Engage and sell to individuals, not target groups Give perfect ZMOTs to your prospect Produce engaging stories Give sales the info and the tools they need Start engaging
  • 8. Engage to sell in four steps Engage and sell to individuals, not target groups Produce engaging stories Give sales the info and the tools they need CRM Content marketing Inbound marketing Outbound marketing Marketing automation Lead nurturing Social selling Contact management Give perfect ZMOTs to your prospect Start engaging
  • 9. How do you make it work?
  • 10. website seo sea blogs Display advertising and retargeting Email Marketing automation CRM Contact management SALES MARKETING Social media Offline Company network From ZMOT to SALES LEAD From SALES LEAD to DEAL How do you make it work? TO:COM run the campaigns set up measuring set up automation set up CRM, set up contact management set up inbound marketing content marketing set up dbase management Run reporting and dbases
  • 11. Wordpress Umbraco Google analytics Native siteKeyword search and optimising sites Adwords Display advertising and retargeting Act-On: mailing and automating, scoring Zoho or native CRM Zoho or native CM Twitter/Facebook/ LinkedIn/YouTube monitoring and posting DM/TM/ADS Optimising individual social presence employees TO:COM How do we make it work?
  • 13. The prospect journey March 15 9:00 AM | you’ve got direct mail! Leading to personalized website Database-driven, high quality digitally printed Partner branded, sme content
  • 14. Other prospect actions Linkedin & Twitter (UC) Seo & Adwords (UC) e-news Webinars & seminars Meanwhile other inbound and outbound actions are running (automatically)
  • 15. The prospect journey March 15 9:30 AM | a look @ my website personalized website Enabling tracking Price calculator Extra case resources
  • 16. The prospect journey March 15 9:30 AM | Act-On registrates …
  • 17. The prospect journey March 15 9:30 AM | … and scores in real time
  • 18. The prospect journey March 17 10:30 AM | Telemarketing makes contact and has an interview Telemarketing report generated Lead is requalified in reporting tool as ‘C’ (to be contacted by partner). Partner now contacts the prospect for an appointment Report is attached to the record in the online reporting tool. The reporting tool is visible for each partner
  • 19. The prospect journey March 18 10:30 AM | Sales discovers in CRM info about new prospect
  • 20. “Everyone who’s ever taken a shower has an idea. Its the person who gets out of the shower, dries off and does something about it who makes a difference.” Nolan Bushnell, Founder Atari
  • 21. Wordpress Umbraco Google analytics Native site Act-On: mailing and automating, scoring Zoho or native CRM ACTION: Start with core: marketing automation, CRM and website. Engage with sales about quality of leads. SALES RESULT: discover who visited your website. Discover who wants more info or a demo from you. Discover which marketing leads might be interesting for your sales Getting started
  • 22. Getting started ACTION: Continue by fixing the weakest links in your lead nurturing proces, and multiply your contacts by seo, sea, social media and display advertising. RESULT: Improve conversion ratio’s and the number of converted leads that come out of your marketing lead program. Engage deeper with prospects and customersSALES
  • 23. Is it worth the walk?
  • 24. What’s the payoff? Start walking Automation users have a 53% higher conversion rate from marketing response to marketing-qualified lead than non-users. Aberdeen Group, 2012 75% of companies using marketing automation see ROI within 12 months, 44% within 6 months. Focus Research, 2013 Lead scoring provides an ROI of 138% versus companies that don’t score leads (78%). MarketingSherpa, 2012 Inbound marketing costs 62% less than traditional, outbound marketing
  • 26. to:communication Everything is a lead working for: using: partnering: CONSUS bvba

Editor's Notes

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