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Hertfordshire County Council 
How to create a winning L&D strategy 
Angela www.hertsdirect.Connolly org 
- Senior L&OD Officer
Our Challenge 
“We want Hertfordshire to remain a county where 
people have the opportunity to live healthy, 
fulfilling lives in thriving, prosperous communities” 
Excerpt Corporate Plan 
www.hertsdirect.org
Enabling Performance and Potential 
‘Our vision is to provide high quality learning and 
development opportunities to enable colleagues 
to create a County of Opportunity and Council for 
the future’ 
Excerpt Herts HR L&D Strategy 
www.hertsdirect.org
3 year People Strategy: 
•Want to join 
•Want to stay 
•Want to be the best 
4 Strategic Priorities: 
1. Talent, Succession Planning and Leadership 
2. Management Foundations 
3. Young and Vulnerable People 
4. Organisational Development 
www.hertsdirect.org
• Leadership Development 
• Coaching & Mentoring 
• On-Line Learning Platform 
www.hertsdirect.org
Leadership Development 
www.hertsdirect.org
• 23 coaches in internal pool 
• Dec 2013 - joined the EELGA Regional Coaching Pool 
• Developed coaching agreement 
• July 2014 - 1st cohort ILM5 coaches qualified 
• Aug 2014 - went live with on-line resource page for coaching and mentoring 
• Sept 2014 - 2nd cohort ILM5 coaches started training 
• Peer mentors matched between cohort 1 and 2 
• Promote masterclass events at University of Hertfordshire 
• Coaching supervision group sessions 
www.hertsdirect.org
www.hertsdirect.org
www.hertsdirect.org
www.hertsdirect.org
Future Focus 
www.hertsdirect.org
John Wood, Chief Executive. Hertfordshire County Council 
"In these challenging times for the public sector, our success is 
totally dependent on the commitment and dedication of the 
talented people who work here. We couldn't meet our targets for 
savings, service improvement and organisational change without 
making the most of their potential and we couldn't do that 
without the learning and development team. They've made a 
significant contribution to our transformation programme by 
supporting us to do things differently to build our capacity 
through a range ground breaking programmes that have a clear 
focus on outcomes for the organisation". 
www.hertsdirect.org
Questions 
www.hertsdirect.org

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Angela Connolly - How to create a winning L&D Strategy

  • 1. Hertfordshire County Council How to create a winning L&D strategy Angela www.hertsdirect.Connolly org - Senior L&OD Officer
  • 2. Our Challenge “We want Hertfordshire to remain a county where people have the opportunity to live healthy, fulfilling lives in thriving, prosperous communities” Excerpt Corporate Plan www.hertsdirect.org
  • 3. Enabling Performance and Potential ‘Our vision is to provide high quality learning and development opportunities to enable colleagues to create a County of Opportunity and Council for the future’ Excerpt Herts HR L&D Strategy www.hertsdirect.org
  • 4. 3 year People Strategy: •Want to join •Want to stay •Want to be the best 4 Strategic Priorities: 1. Talent, Succession Planning and Leadership 2. Management Foundations 3. Young and Vulnerable People 4. Organisational Development www.hertsdirect.org
  • 5. • Leadership Development • Coaching & Mentoring • On-Line Learning Platform www.hertsdirect.org
  • 7. • 23 coaches in internal pool • Dec 2013 - joined the EELGA Regional Coaching Pool • Developed coaching agreement • July 2014 - 1st cohort ILM5 coaches qualified • Aug 2014 - went live with on-line resource page for coaching and mentoring • Sept 2014 - 2nd cohort ILM5 coaches started training • Peer mentors matched between cohort 1 and 2 • Promote masterclass events at University of Hertfordshire • Coaching supervision group sessions www.hertsdirect.org
  • 12. John Wood, Chief Executive. Hertfordshire County Council "In these challenging times for the public sector, our success is totally dependent on the commitment and dedication of the talented people who work here. We couldn't meet our targets for savings, service improvement and organisational change without making the most of their potential and we couldn't do that without the learning and development team. They've made a significant contribution to our transformation programme by supporting us to do things differently to build our capacity through a range ground breaking programmes that have a clear focus on outcomes for the organisation". www.hertsdirect.org