How to Create an Enterprise Service Catalog with Drupal (CapitalCamp 2011 Presentation)
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The document describes how Drupal was used to create a service catalog for a large federal agency. It discusses the challenges of tight schedules, business buy-in and lack of precedent for internal Drupal projects. The solution was to use Drupal, leverage a great team, and they were able to complete a 75% feature demo in 2 weeks and 1.0 release in 3 months, setting a precedent for future Drupal projects. Key Drupal technologies used included CCK, Views, Flag, Rules, Workflow and Notifications. Essential aspects of the service catalog addressed were security, theming, search, catalog/group management, cart/request workflow, content approval workflow and feedback.
How to Create an Enterprise Service Catalog with Drupal (CapitalCamp 2011 Presentation)
- 1. How to Create a Service Catalog with DrupalCapitalCamp DC 2011Presented by: Anthony Glynn & Dan Katz7/24/2011Blackstone Technology Group Proprietary and Confidential
- 2. Blackstone Technology Group Proprietary and Confidential2What are you looking for?
- 3. IntroductionsDan Katzdkatz@bstonetech.comAnthony Glynnaglynn@bstonetech.comBlackstone Technology Grouphttp://us.bstonetech.comAnd you?
- 4. Disclaimer7/24/2011Blackstone Technology Group Proprietary and ConfidentialThe content of this presentation is solely the thoughts and opinions of the speakers.We are not employees of, nor do we represent the US Federal Government or the Department of Homeland Security.
- 6. Agency Enterprise Service CatalogThe ChallengesHuge federated agencyCIO High Priority Initiative – Schedule/Resource ConstraintsBusiness buy-InNo precedent for internal Drupal projectsThe SolutionDrupalGreat TeamThe Results75% feature complete demo in 2 weeks1.0 release in 3 monthsPrecedent for Drupal in the organization
- 7. Drupal Technologies UsedDrupal 6CCKViewsFlagRulesWorkflowNotificationsApacheSolr
- 8. Service Catalog EssentialsSecurity / User AuthenticationTheming / 508SearchCatalogs / Group Management Cart / Item Request WorkflowContent Approval WorkflowFeedback / Info Request
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- 10. 7/24/2011Blackstone Technology Group Proprietary and Confidential10
- 11. Search Screenshot7/24/2011Blackstone Technology Group Proprietary and Confidential11Search results
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- 18. Future DirectionsDrupal 7CommerceWorkbenchService IntegrationsIssue TrackingWorkflowHelp DeskProvisioningFinancial
- 19. Questions