How to Encourage Non-Development Teams to Use JIRA and Confluence
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This document provides tips for encouraging non-development teams to use JIRA and Confluence. It suggests selling the tools to administrators, developers, and non-developer managers by highlighting parallels to familiar concepts like folders, files, spreadsheets, and processes. It also provides examples of setting up simple pages in Confluence and configuring features in JIRA to make the tools easy to use.
How to Encourage Non-Development Teams to Use JIRA and Confluence
- 1. âą JAMES P. HILVING âą SOFTWARE ARCHITECT âą MASERGY COMMUNICATIONS JAMES.HILVING@MASERGY.COM âą @JNETNIX How to Encourage Non-Development Teams âš to Use JIRA and Confluence
- 2. Topics Sell to Administrators and Developers Sell to Non-Developer Managers and Users Execute in Confluence Execute in JIRA
- 3. Sell to Administrators and Developers BE LAZY
- 6. CHANGE HISTORY MACRO TASK LISTS JIRA ISSUES MACRO Confluence Tools VIEW TRACKER
- 9. SAVED JQL FILTERS JIRA Tools project = ABCâš AND issuetype in (Problem, Inquiry, "Service Request") âš AND statusCategory != Done âš AND (âš updated <= -1h AND priority >= Critical âš OR updated <= -4h AND priority = Major âš OR updated <= -12h AND priority = Minor âš OR updated <= -1d AND priority <= Trivial âš OR status = "To Do"âš ) SIMPLE ADVANCED (DO NOW)
- 11. JIRA Tools JEMHâš (JIRA ENTERPRISE MESSAGE HANDLER)
- 12. Sell to Non-Developer Managers and Users SOME CHANGE
- 13. Semantics â The meaning of a word, phrase, sentence, or text. â
- 14. FOLDER ON YOUR HARD DRIVE OLD WAY Confluence Parallels NEW WAY PAGE INSIDE A SPACE
- 15. SUB-FOLDERS IN YOUR HARD DRIVE OLD WAY Confluence Parallels NEW WAY A PAGE UNDER A PAGE
- 16. CONTENTS IN A FILE OLD WAY Confluence Parallels NEW WAY A PAGE
- 17. FILENAME-V2.DOC FILENAME-V3.DOC OLD WAY Confluence Parallels NEW WAY PAGE HISTORY
- 18. SAVE FILENAME-V3.DOC AS PDF OLD WAY Confluence Parallels NEW WAY EXPORT AS PDF
- 19. ORGANIZE FILES BY FOLDER OLD WAY Confluence Parallels NEW WAY ADD LABELS, AND LABELS, AND MORE LABELS!
- 20. SPREADSHEET OF TASKS OLD WAY JIRA Parallels NEW WAY ISSUES
- 21. DATA AUTO-FILTER IN A SPREADSHEET OLD WAY JIRA Parallels NEW WAY JQL SAVED AS A FILTER
- 22. SPREADSHEET TO REPORT ON STATUS OF TASKS OLD WAY JIRA Parallels NEW WAY DASHBOARD
- 23. DOCUMENT PROCESSES AND PROCEDURES IN FORMAL TRAINING OLD WAY Confluence/JIRA Parallels NEW WAY CONFLUENCE PAGE WITH PROCESSES AND PROCEDURES THAT LINKS TO JIRA JQL
- 24. Execute in Confluence SIMPLE & FAMILIAR
- 25. Example - Revenueâs New Home
- 26. Example - Revenueâs Home
- 27. Example - Revenueâs Home Today
- 28. Make It Easy To Add Content CREATE FROM TEMPLATE SHOW AND SEARCH
- 29. Example - Test Equipment Page
- 30. Execute in JIRA LET IT GROW
- 31. Step 1 - NO!
- 32. Step 1 - NO!
- 33. Step 1 -YES!
- 34. Add a Queue
- 35. Add a Cancel
- 36. Wait on Things
- 37. Change Control
- 39. JIRA Landing Page CONFLUENCE PAGE
- 40. BE LAZY SOME CHANGEâš (Semantics) SIMPLE & FAMILIAR LET IT GROW Topics
- 41. Thank You âą JAMES P. HILVING âą SOFTWARE ARCHITECT âą MASERGY COMMUNICATIONS JAMES.HILVING@MASERGY.COM âą @JNETNIX