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How To Get There
        - A toolkit for Ideathoners
                      Daniel Teng
                   www.danielteng.com
12年10月15日星期⼀一
Success Factors

                Group wisdom
                Creative Process Solving
                Trial, Error, Learning



                        www.danielteng.com
12年10月15日星期⼀一
Group Wisdom
12年10月15日星期⼀一
A Real Story




                www.danielteng.com
12年10月15日星期⼀一
Decision Making and
                                       Quality
                                ’Expert’
                                Decisions



                                                                        Participative
           Expertise involved




                                                                        Decisions




                                                                            ’Communal
                                                                            Decisions



                                               Level of participation
                                            www.danielteng.com
12年10月15日星期⼀一
Diverge & Converge




                   www.danielteng.com
12年10月15日星期⼀一
Brainstorm - Tips

                A facilitator/moderator
                Individual before Group
                No talking
                Timebox
                Defer judgement
                Embrace crazy ideas
                Focus on quantity
                No computer

                             www.danielteng.com
12年10月15日星期⼀一
Brainstorm - Tools




                   www.danielteng.com
12年10月15日星期⼀一
Converge


                Dot voting
                MeWeUs




                       www.danielteng.com
12年10月15日星期⼀一
Converge - MeWeUs
       Me
         write down own opinions
       We
         Pair’s or small group’s opinions
         Share and choose
       Us
         Share and choose

                     www.danielteng.com
12年10月15日星期⼀一
Thinking Toys




                 www.danielteng.com
12年10月15日星期⼀一
6 Thinking Hats
                White Hat thinking: This covers facts, figures, information needs and gaps. "I
                think we need some white hat thinking at this point..." means Let's drop the arguments and
                proposals, and look at the data base."

                Red Hat thinking: This covers intuition, feelings and emotions. The red hat allows the
                thinker to put forward an intuition without any ned to justify it. "Putting on my red hat, I think
                this is a terrible proposal." Ususally feelings and intuition can only be introduced into a
                discussion if they are supported by logic. Usually the feeling is genuine but the logic is
                spurious.The red hat gives full permission to a thinker to put forward his or her feelings on
                the subject at the moment.

                Black Hat thinking: This is the hat of judgment and caution. It is a most valuable hat. It is
                not in any sense an inferior or negative hat. The black hat is used to point out why a
                suggestion does not fit the facts, the available experience, the system in use, or the policy
                that is being followed. The black hat must always be logical.

                Yellow Hat thinking: This is the logical positive. Why something will work and why it will
                offer benefits. It can be used in looking forward to the results of some proposed action, but
                can also be used to find something of value in what has already happened.

                Green Hat thinking: This is the hat of creativity, alternatives, proposals, what is interesting,
                provocations and changes.

                Blue Hat thinking: This is the overview or process control hat. It looks not at the subject
                itself but at the 'thinking' about the subject. "Putting on my blue hat, I feel we should do
                some more green hat thinking at this point." In technical terms, the blue hat is concerned
                with meta-cognition.



                           www.danielteng.com
12年10月15日星期⼀一
SCAMPER
                           Typical questions: What can I substitute to make an improvement? What if I swap
           S    Substitute this for that and see what happens? How can I substitute the place, time,
                           materials or people?

           C    Combine      Typical questions: What materials, features, processes, people, products or
                             components can I combine? Where can I build synergy?

           A    Adapt        Typical questions: What part of the product could I change? And in exchange
                             for what? What if I were to change the characteristics of a component


                Modify/      Typical questions: What happens if I warp or exaggerate a feature or
           M    distort      component? What will happen if I modify the process in some way?



                Put to       Typical questions: What other market could I use this product in? Who or
           P    other        what else might be able to use it?
                purposes


                             Typical questions: What would happen if I removed a component or part of it?
           E    Eliminate    How else would I achieve the solution without the normal way of doing it?



                Rearrange/ Typical questions: What if I did it the other way round? What if I
           R    Reverse            www.danielteng.com
                           reverse the order it is done or the way it is used? How would I achieve
                           the opposite effect?
12年10月15日星期⼀一
Group Wisdom
                Diverge
                 Brain storm
                Converge
                 Dot voting
                 MeWeUs
                Thinking Toys
                 6 Thinking Hat
                 SCAMPER
                       www.danielteng.com
12年10月15日星期⼀一
Creative Problem
                  Solving - CPS
                                             Identify Goal,
                                       1   Wish or Challenge


                                       2      Gather Data


                                       3   Clarify the Problem


                                       4    Generate Ideas


                                                Select &
                                       5   Stregthen Solutions


                                       6     Plan for Action


                  www.danielteng.com
12年10月15日星期⼀一
Design Thinking




                  www.danielteng.com
12年10月15日星期⼀一
Design Thinking
                Empathy
                  Interview
                  Obser ve
                Identify
                Ideate
                Build
                Test       www.danielteng.com
12年10月15日星期⼀一
Effect Map
                                            What?
                                   How?
                                             ...
                           Who?
                                   How?      ...


                Why?
                                            What?
                                    How?
                                              ...
                           Who?
                                    How?      ...



                       www.danielteng.com
12年10月15日星期⼀一
Business Goals

                Why are we doing this?
                What is the desired
                business change?




                          www.danielteng.com
12年10月15日星期⼀一
Stakeholders

                Who are the people
                that can create the
                desired effect?
                Who can contribute to
                the goal or affect it?


                          www.danielteng.com
12年10月15日星期⼀一
Needs

                How can the target
                group contribute or
                obstruct the desired
                effect?



                        www.danielteng.com
12年10月15日星期⼀一
Features

                What are the business
                functions that would
                support the needs of
                the stakeholders



                       www.danielteng.com
12年10月15日星期⼀一
Focus
                                            What?
                                   How?
                                             ...
                          Who?
                                   How?      ...


                Why?
                                            What?
                                   How?
                                              ...
                           Who?
                                   How?       ...




                       www.danielteng.com
12年10月15日星期⼀一
Effect Map - An
                    Example




                  www.danielteng.com
12年10月15日星期⼀一
Creative Problem
                      Solving

                Design Thinking
                Effect Map




                       www.danielteng.com
12年10月15日星期⼀一
Trial, Error, Learning




                     www.danielteng.com
12年10月15日星期⼀一
Paper Prototyping




                   www.danielteng.com
12年10月15日星期⼀一
Timebox




                www.danielteng.com
12年10月15日星期⼀一
Shameless Steal
                 Copy & Paste




                  www.danielteng.com
12年10月15日星期⼀一
Take Away
                Group Wisdom                Creative Problem
                  Diverge & Converge        Solving
                    Brainstorm                 Design Thinking
                    Dot voting,                Effect Map
                    MeWeUs                  Trial, Error, Learning
                  Thinking toys                Paper Prototyping
                    6 Thinking Hats            Timebox
                    SCAMPER                    Steal (Copy & Paste)



                            www.danielteng.com
12年10月15日星期⼀一

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How to Get There - An Ideathon Toolkit

  • 1. How To Get There - A toolkit for Ideathoners Daniel Teng www.danielteng.com 12年10月15日星期⼀一
  • 2. Success Factors Group wisdom Creative Process Solving Trial, Error, Learning www.danielteng.com 12年10月15日星期⼀一
  • 4. A Real Story www.danielteng.com 12年10月15日星期⼀一
  • 5. Decision Making and Quality ’Expert’ Decisions Participative Expertise involved Decisions ’Communal Decisions Level of participation www.danielteng.com 12年10月15日星期⼀一
  • 6. Diverge & Converge www.danielteng.com 12年10月15日星期⼀一
  • 7. Brainstorm - Tips A facilitator/moderator Individual before Group No talking Timebox Defer judgement Embrace crazy ideas Focus on quantity No computer www.danielteng.com 12年10月15日星期⼀一
  • 8. Brainstorm - Tools www.danielteng.com 12年10月15日星期⼀一
  • 9. Converge Dot voting MeWeUs www.danielteng.com 12年10月15日星期⼀一
  • 10. Converge - MeWeUs Me write down own opinions We Pair’s or small group’s opinions Share and choose Us Share and choose www.danielteng.com 12年10月15日星期⼀一
  • 11. Thinking Toys www.danielteng.com 12年10月15日星期⼀一
  • 12. 6 Thinking Hats White Hat thinking: This covers facts, figures, information needs and gaps. "I think we need some white hat thinking at this point..." means Let's drop the arguments and proposals, and look at the data base." Red Hat thinking: This covers intuition, feelings and emotions. The red hat allows the thinker to put forward an intuition without any ned to justify it. "Putting on my red hat, I think this is a terrible proposal." Ususally feelings and intuition can only be introduced into a discussion if they are supported by logic. Usually the feeling is genuine but the logic is spurious.The red hat gives full permission to a thinker to put forward his or her feelings on the subject at the moment. Black Hat thinking: This is the hat of judgment and caution. It is a most valuable hat. It is not in any sense an inferior or negative hat. The black hat is used to point out why a suggestion does not fit the facts, the available experience, the system in use, or the policy that is being followed. The black hat must always be logical. Yellow Hat thinking: This is the logical positive. Why something will work and why it will offer benefits. It can be used in looking forward to the results of some proposed action, but can also be used to find something of value in what has already happened. Green Hat thinking: This is the hat of creativity, alternatives, proposals, what is interesting, provocations and changes. Blue Hat thinking: This is the overview or process control hat. It looks not at the subject itself but at the 'thinking' about the subject. "Putting on my blue hat, I feel we should do some more green hat thinking at this point." In technical terms, the blue hat is concerned with meta-cognition. www.danielteng.com 12年10月15日星期⼀一
  • 13. SCAMPER Typical questions: What can I substitute to make an improvement? What if I swap S Substitute this for that and see what happens? How can I substitute the place, time, materials or people? C Combine Typical questions: What materials, features, processes, people, products or components can I combine? Where can I build synergy? A Adapt Typical questions: What part of the product could I change? And in exchange for what? What if I were to change the characteristics of a component Modify/ Typical questions: What happens if I warp or exaggerate a feature or M distort component? What will happen if I modify the process in some way? Put to Typical questions: What other market could I use this product in? Who or P other what else might be able to use it? purposes Typical questions: What would happen if I removed a component or part of it? E Eliminate How else would I achieve the solution without the normal way of doing it? Rearrange/ Typical questions: What if I did it the other way round? What if I R Reverse www.danielteng.com reverse the order it is done or the way it is used? How would I achieve the opposite effect? 12年10月15日星期⼀一
  • 14. Group Wisdom Diverge Brain storm Converge Dot voting MeWeUs Thinking Toys 6 Thinking Hat SCAMPER www.danielteng.com 12年10月15日星期⼀一
  • 15. Creative Problem Solving - CPS Identify Goal, 1 Wish or Challenge 2 Gather Data 3 Clarify the Problem 4 Generate Ideas Select & 5 Stregthen Solutions 6 Plan for Action www.danielteng.com 12年10月15日星期⼀一
  • 16. Design Thinking www.danielteng.com 12年10月15日星期⼀一
  • 17. Design Thinking Empathy Interview Obser ve Identify Ideate Build Test www.danielteng.com 12年10月15日星期⼀一
  • 18. Effect Map What? How? ... Who? How? ... Why? What? How? ... Who? How? ... www.danielteng.com 12年10月15日星期⼀一
  • 19. Business Goals Why are we doing this? What is the desired business change? www.danielteng.com 12年10月15日星期⼀一
  • 20. Stakeholders Who are the people that can create the desired effect? Who can contribute to the goal or affect it? www.danielteng.com 12年10月15日星期⼀一
  • 21. Needs How can the target group contribute or obstruct the desired effect? www.danielteng.com 12年10月15日星期⼀一
  • 22. Features What are the business functions that would support the needs of the stakeholders www.danielteng.com 12年10月15日星期⼀一
  • 23. Focus What? How? ... Who? How? ... Why? What? How? ... Who? How? ... www.danielteng.com 12年10月15日星期⼀一
  • 24. Effect Map - An Example www.danielteng.com 12年10月15日星期⼀一
  • 25. Creative Problem Solving Design Thinking Effect Map www.danielteng.com 12年10月15日星期⼀一
  • 26. Trial, Error, Learning www.danielteng.com 12年10月15日星期⼀一
  • 27. Paper Prototyping www.danielteng.com 12年10月15日星期⼀一
  • 28. Timebox www.danielteng.com 12年10月15日星期⼀一
  • 29. Shameless Steal Copy & Paste www.danielteng.com 12年10月15日星期⼀一
  • 30. Take Away Group Wisdom Creative Problem Diverge & Converge Solving Brainstorm Design Thinking Dot voting, Effect Map MeWeUs Trial, Error, Learning Thinking toys Paper Prototyping 6 Thinking Hats Timebox SCAMPER Steal (Copy & Paste) www.danielteng.com 12年10月15日星期⼀一