How to Handle Conflict Like a Boss (Abstractions)
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The document discusses the nature of conflict and the importance of addressing it effectively. It outlines common causes of conflict, various resolution strategies, and emphasizes the need for understanding perspectives and setting expectations for future interactions. Additionally, it highlights the value of face-to-face communication in conflict resolution among individuals and groups.
How to Handle Conflict Like a Boss (Abstractions)
- 1. Handle Conflict, Like a Boss! Abstractions, August 19th, 2016 Deb Nicholson @baconandcoconut
- 3. Why conflict happens and needs to be handled Identify the obvious and less obvious causes Resolution strategies for individuals & groups
- 4. It's natural
- 5. Conflict Happens and it Needs to be Handled
- 10. Try to understand the other person
- 11. Passion
- 12. Identity
- 13. Go deep
- 14. Could we just... not?
- 15. Conflict lovers
- 18. “There are many FOSS projects, but only one me.” - @sarahsharp
- 20. Identify the obvious and less obvious causes
- 21. Three styles of handling conflict
- 22. Avoidance
- 23. Accommodation
- 24. Assertion
- 28. Find out what you can about the history
- 30. “What's the worst that could happen?”
- 32. Ask about the other person's motivations
- 34. What do you do with all this information?
- 35. Help everyone get perspective
- 37. Find alignment
- 38. A word about who is doing this work
- 39. ...and what work we value
- 42. Set expectations
- 44. No ad hominem
- 46. Set an example
- 48. Face-to-Face
- 49. Conflict happens Build a shared perspective Set great expectations!
- 51. Picture Credits CC.BY: Untitled by Jarek Zok, Texture Green No.40 by Elne, Lucy! by Cristina Bejarano, Hello Ilene by John Fischer, Dog sitting in the 1952 Chevrolet Bel-Air by GPS_56, Painted Turtle By David Shane, super by istolethetv, parrot by swallowswan, Mime in Guanajuato Mexico by Scott Clark, Green Light by Erich Ferdinand, Splash by downing.amanda, Unruly Females by USFWS Mountain Prairie, Funny Sign by Mikey, countryfield by Edward Musiak CC.BY.SA: City post-its: Wall by Sarah Joy, Orange by Christian Heindel, Two Roads Diverged in a Wood by Aia Fernandez, funnysigns, march 2015 by bertknot, Car Wash! by Ben+Sam, Rattlesnake by Richard Fraley, Battle of Borodino by 3off, Red shoes by Solarisgirl, Green Light GO! by Kolin Toney Fair Use: Kate Bush event from theargus.com, The More You Know meme, Thing on a Rollerskate from The Addams Family Public Domain: green way to..? by anika, Kudzu on trees in Atlanta, GA from Wikipedia by Scott Ehardt Font: Isserely, SIL Open Font License
- 52. The True Story of Kudzu, the Vine That Never Truly Ate the South by Bill Finch, Smithsonian Magazine, September 2015