How to Handle Conflict Like a Boss (LinuxCon NA)
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Handle Conflict, Like a Boss! presented strategies for effectively handling conflict both as individuals and groups. It began by identifying obvious and less obvious causes of conflict, such as mismatched goals, passion, and identity. It then discussed resolution strategies for individuals, including understanding other perspectives, establishing shared goals, and assessing how invested one is in the conflict. For resolving conflicts among groups, it recommended setting expectations, finding areas of agreement, and leading by example. The presentation emphasized building shared perspectives and effectively working through disagreements.
How to Handle Conflict Like a Boss (LinuxCon NA)
- 1. Handle Conflict, Like a Boss! LinuxCon Toronto, August 23rd, 2016 Deb Nicholson @baconandcoconut
- 3. Why conflict happens and needs to be handled Identify the obvious and less obvious causes Resolution strategies for individuals & groups
- 4. It's natural
- 5. Conflict happens and it needs to be handled
- 9. Try to understand the other person
- 10. Passion
- 11. Identity
- 12. Go deep
- 13. Could we just... not?
- 14. Conflict lovers
- 17. “There are many FOSS projects, but only one me.” - @sarahsharp
- 19. Identify the obvious and less obvious causes
- 20. Three styles of handling conflict
- 21. Avoidance
- 22. Accommodation
- 23. Assertion
- 27. Use historical motivations to get buy-in for new strategies
- 29. Ask about the other person's motivations
- 31. “What's the worst that could happen?”
- 32. Right place, wrong time
- 33. Help everyone get perspective
- 34. What do you do with all this information?
- 36. Find alignment
- 37. A word about who is doing this work
- 38. This is valuable work!
- 41. Set expectations
- 43. No ad hominem
- 45. Set an example
- 47. What else could we accomplish if we worked together?
- 48. Face-to-Face
- 49. Conflict happens Build a shared perspective Set great expectations!
- 51. Picture Credits CC.BY: Untitled by Jarek Zok, Texture Green No.40 by Elne, Lucy! by Cristina Bejarano, Hello Ilene by John Fischer, Dog sitting in the 1952 Chevrolet Bel-Air by GPS_56, Painted Turtle By David Shane, super by istolethetv, parrot by swallowswan, Mime in Guanajuato Mexico by Scott Clark, Green Light by Erich Ferdinand, Splash by downing.amanda, Unruly Females by USFWS Mountain Prairie, Funny Sign by Mikey, countryfield by Edward Musiak CC.BY.SA: City post-its: Wall by Sarah Joy, Orange by Christian Heindel, Two Roads Diverged in a Wood by Aia Fernandez, funnysigns, march 2015 by bertknot, Rattlesnake by Richard Fraley, Battle of Borodino by 3off, Red shoes by Solarisgirl, Green Light GO! by Kolin Toney Fair Use: Kate Bush event from theargus.com, The More You Know meme, Thing on a Rollerskate from The Addams Family Public Domain: green way to..? by anika, Kudzu on trees in Atlanta, GA from Wikipedia by Scott Ehardt Font: Isserely, SIL Open Font License
- 52. The True Story of Kudzu, the Vine That Never Truly Ate the South by Bill Finch, Smithsonian Magazine, September 2015 Contempt Culture, by Aurynn Shaw http://blog.aurynn.com/contempt-culture