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How to Measure & Analyze L&D
Impact - Learning’s Big Data
Problem, Part 3
David Wentworth,
Principal Learning Analyst,
Brandon Hall Group
@DavidMWentworth
Andrew Downes,
Learning and
Interoperability Consultant,
Watershed
@mrdownes
© Brandon Hall Group 2017 2
FOUNDED IN 1993
Community of 300,000+
10,000 Global Clients
Leading Independent HCM
Research & Analyst Firm
Publishing 2+ Pieces of
Research Each Day
Sample of Our Clients
HCM Research and Advisory Firm
How We Help You
© Brandon Hall Group 2017 3
MEMBERSHIP
STRATEGIC
CONSULTING
EXCELLENCE
AWARDS
PROFESSIONAL
DEVELOPMENT
Learning
& Development
Talent
Management
Leadership
Development
Talent
Acquisition
Workforce
Management
Open Surveys
© Brandon Hall Group 2017 4
Visit www.brandonhall.com click Open Surveys
If you would like to join a panel of survey takers,
please contact us at success@brandonhall.com
• Extended Enterprise Learning 2017
• HCM Technology 2017
© Brandon Hall Group 2017 5
• Submit your questions
or comments about the
discussion to our
presenters using the
Questions tab on your
control panel.
• Presentation slides and
giveaways can be found
in the Handouts tab on
your control panel.
Recording & Slides will also be sent out after the webinar.
How to Ask Questions
State of Measurement Recap
Analytics in Action
Questions
Agenda
14%
30%
37%
19%
Formal
7
51%
30%
17%
2%
Informal
43%
32%
16%
7%
Experiential
Not at all Somewhat
Moderately Highly
Effectiveness of Learning Measurement
8
Learning Measurement Impact Model
© Brandon Hall Group 2017 9
63%
54%
44%
41%
41%
31%
30%
33%
31%
24%
16%
39%
36%
14%
18%
13%
14%
15%
12%
9%
13%
10%
Individual performance
Employee engagement
Team effectiveness
Business process improvement
Voluntary turnover/retention
Ability to respond to market
Revenue growth
Rate of knowledge transfer
Leadership promotion rates
Profitability
Revenue per employee
Levels 1-3
Levels 4 & 5
Measuring Outcomes
Analytics
in Action
© Brandon Hall Group 2016 10
Questions?
Submit your questions
to the presenters via the
questions tab on your
control panel
11
Type your questions here
Thank you for
joining us today!
If you have any additional questions, please email us at
success@brandonhall.com.
Learn More About Us
Products and services that we offer
© Brandon Hall Group 2016 13
Membership Offers Tailored
Support
RESEARCH ACCESS & EVENTS
• Reports
• Case Studies, Frameworks & Tools
• DataNow® & TotalTech®
• Webinars and Research Spotlights
• Annual HCM Conference
ADVISORY SUPPORT
• Ask the Expert
• 1 on 1 Consultations
• Research Briefings
• Benchmarking
CLIENT SUCCESS PLAN
• Your Priorities
• Executive Sponsor
• Client Associate
• Monthly Meetings
© Brandon Hall Group 2016 14
To learn more about becoming a member or to sign up for a free trial, please email us at
success@brandonhall.com
Strategic Consulting Offers
Expert Solution Development
BENCHMARKING
• Competitive/Comparative
• Maturity Model
• Custom Research
STRATEGY
• Business Case
• Planning
• Organization & Governance
TECHNOLOGY SELECTION
• Vendor Selection
• Architecture Design
• Systems Evaluation
DEVELOPMENT & INTEGRATION
• Program Design
• Assessment
• Survey
• Process Integration
© Brandon Hall Group 2016 15
To learn more about consulting, please email us at success@brandonhall.com
Why Brandon Hall Group
© Brandon Hall Group 2016 16
1
2
3
4
5
We offer flexible, high-value memberships that offer
everything you need at a cost you can afford.
Our research is better – more targeted, easily digestible,
focused on business results, predictive, prescriptive.
Our solutions gets better results – research-driven, focused
on the business, simple, targeted, flexible approach.
Our case studies are unique for their diversity
and focus on business results.
Our professional development is practical, tailored
to your needs, and equips you to take action.
We Do This Through…
Research and Analysis that Define New HCM
Standards
Success Stories from Global Organizations that Show
those Standards in Action
Professional Development that Assesses Current
State and Enables Innovation
Flexible Services to Design and Implement
Transformative Solutions
Recognition that Validates the Transformation
© Brandon Hall Group 2016 17
What Our Clients Have to Say
Brandon Hall Group’s Excellence Awards allows you
to take a deeper dive and evaluate the programs that
you’ve created at a level that you might not have the
opportunity to do… They have always been a
cornerstone for me.
- Katrina Williams, Director, Sales Capability
CDW
https://youtu.be/OgdA_tpM55U
© Brandon Hall Group 2016 18
What Our Clients Have to Say
I describe the attention and that customer service
that I’ve experienced as being excellent. They are
very attentive and wherever I need to be connected
to whomever, they are there to help me.
- Joanne Veech, Global Talent Leader
PwC
https://youtu.be/YkY-v8gfW5k
© Brandon Hall Group 2016 19
HCMx Radio
© Brandon Hall Group 2016 20
THE ONLY PODCAST IN THE HCM ARENA THAT WEAVES CURRENT MARKET
RESEARCH, HR TECHNOLOGY AND INDUSTRY LEADERS INTO EACH EPISODE
To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes

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How to Measure & Analyze L&D Impact - Learning’s Big Data Problem, Part 3

  • 1. How to Measure & Analyze L&D Impact - Learning’s Big Data Problem, Part 3 David Wentworth, Principal Learning Analyst, Brandon Hall Group @DavidMWentworth Andrew Downes, Learning and Interoperability Consultant, Watershed @mrdownes
  • 2. © Brandon Hall Group 2017 2 FOUNDED IN 1993 Community of 300,000+ 10,000 Global Clients Leading Independent HCM Research & Analyst Firm Publishing 2+ Pieces of Research Each Day Sample of Our Clients HCM Research and Advisory Firm
  • 3. How We Help You © Brandon Hall Group 2017 3 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management
  • 4. Open Surveys © Brandon Hall Group 2017 4 Visit www.brandonhall.com click Open Surveys If you would like to join a panel of survey takers, please contact us at success@brandonhall.com • Extended Enterprise Learning 2017 • HCM Technology 2017
  • 5. © Brandon Hall Group 2017 5 • Submit your questions or comments about the discussion to our presenters using the Questions tab on your control panel. • Presentation slides and giveaways can be found in the Handouts tab on your control panel. Recording & Slides will also be sent out after the webinar. How to Ask Questions
  • 6. State of Measurement Recap Analytics in Action Questions Agenda
  • 7. 14% 30% 37% 19% Formal 7 51% 30% 17% 2% Informal 43% 32% 16% 7% Experiential Not at all Somewhat Moderately Highly Effectiveness of Learning Measurement
  • 9. © Brandon Hall Group 2017 9 63% 54% 44% 41% 41% 31% 30% 33% 31% 24% 16% 39% 36% 14% 18% 13% 14% 15% 12% 9% 13% 10% Individual performance Employee engagement Team effectiveness Business process improvement Voluntary turnover/retention Ability to respond to market Revenue growth Rate of knowledge transfer Leadership promotion rates Profitability Revenue per employee Levels 1-3 Levels 4 & 5 Measuring Outcomes
  • 10. Analytics in Action © Brandon Hall Group 2016 10
  • 11. Questions? Submit your questions to the presenters via the questions tab on your control panel 11 Type your questions here
  • 12. Thank you for joining us today! If you have any additional questions, please email us at success@brandonhall.com.
  • 13. Learn More About Us Products and services that we offer © Brandon Hall Group 2016 13
  • 14. Membership Offers Tailored Support RESEARCH ACCESS & EVENTS • Reports • Case Studies, Frameworks & Tools • DataNow® & TotalTech® • Webinars and Research Spotlights • Annual HCM Conference ADVISORY SUPPORT • Ask the Expert • 1 on 1 Consultations • Research Briefings • Benchmarking CLIENT SUCCESS PLAN • Your Priorities • Executive Sponsor • Client Associate • Monthly Meetings © Brandon Hall Group 2016 14 To learn more about becoming a member or to sign up for a free trial, please email us at success@brandonhall.com
  • 15. Strategic Consulting Offers Expert Solution Development BENCHMARKING • Competitive/Comparative • Maturity Model • Custom Research STRATEGY • Business Case • Planning • Organization & Governance TECHNOLOGY SELECTION • Vendor Selection • Architecture Design • Systems Evaluation DEVELOPMENT & INTEGRATION • Program Design • Assessment • Survey • Process Integration © Brandon Hall Group 2016 15 To learn more about consulting, please email us at success@brandonhall.com
  • 16. Why Brandon Hall Group © Brandon Hall Group 2016 16 1 2 3 4 5 We offer flexible, high-value memberships that offer everything you need at a cost you can afford. Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive. Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach. Our case studies are unique for their diversity and focus on business results. Our professional development is practical, tailored to your needs, and equips you to take action.
  • 17. We Do This Through… Research and Analysis that Define New HCM Standards Success Stories from Global Organizations that Show those Standards in Action Professional Development that Assesses Current State and Enables Innovation Flexible Services to Design and Implement Transformative Solutions Recognition that Validates the Transformation © Brandon Hall Group 2016 17
  • 18. What Our Clients Have to Say Brandon Hall Group’s Excellence Awards allows you to take a deeper dive and evaluate the programs that you’ve created at a level that you might not have the opportunity to do… They have always been a cornerstone for me. - Katrina Williams, Director, Sales Capability CDW https://youtu.be/OgdA_tpM55U © Brandon Hall Group 2016 18
  • 19. What Our Clients Have to Say I describe the attention and that customer service that I’ve experienced as being excellent. They are very attentive and wherever I need to be connected to whomever, they are there to help me. - Joanne Veech, Global Talent Leader PwC https://youtu.be/YkY-v8gfW5k © Brandon Hall Group 2016 19
  • 20. HCMx Radio © Brandon Hall Group 2016 20 THE ONLY PODCAST IN THE HCM ARENA THAT WEAVES CURRENT MARKET RESEARCH, HR TECHNOLOGY AND INDUSTRY LEADERS INTO EACH EPISODE To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes

Editor's Notes

  • #18: HOW WE DO IT We Put Your Business First We Listen and Respond to Your Needs We Keep Our Approach Simple, Flexible, Principled We Communicate