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How to play nice on the Internet

     The Golden Rules of Netiquette




                        Wendy Hall 2012
What is Netiquette?

“The rules of etiquette that apply when
communicating over computer networks,
especially the Internet”
                      Accessed 6th April 2012 http://dictionary.reference.com/browse/netiquette
Online communication
• Within modern society, online communication has
  become an everyday occurrence for many people –
  regardless of age, location or interests

• Communication within the online environment
  requires the same level of respect and courtesy of
  “face to face” interaction

• The following slides describes some of the ways to
  “Play nice on the internet!”
Respectful behaviour
• Good questions to ask yourself are:
   – “Would I say that to the other person’s face”
   – “Really ……. would you??”

• Remember there is a real person on the other end
  of that computer…
   – Important to adhere to the same level of common
     courtesy that you follow in the “face to face” world
   – Think about what you are typing / writing
   – You are not anonymous – so be careful what you say
   – Read it properly BEFORE you send it
Clear Communication
• Not everyone uses abbreviations, SMS talk or swears
  – so please avoid using these

• Using ALL CAPS can be interpreted as online yelling –
  so make sure you haven't left your CAPS lock on!



• Forums are a great way to share your thoughts and
  ideas
Forums
• Make sure you read the whole forum before
  jumping in - think before you type!
• Forums can often include interesting and diverse
  discussions
• Try and keep your communications on topic
• Remember other readers need to understand your
  comments
• Long winded comments can bore participants –
  keep things short and clear
Don’t Agree?
• Everyone has the right to their own opinion
• Certain comments can “spice up” the conversation
• However, you must be respectful of other people’s
  beliefs and cultures
• Don’t fuel the fire adversely
• It’s important to express yourself but first ask
  yourself the question:
   – “How can I say this respectfully?”
• It’s ok to agree to disagree – that’s what makes us
  different
Don’t always get things right?
• At times we all make mistakes…
  – Whether it is spelling or missing the point of the
    discussion
  – We are human!
  – Don’t be ashamed – and don’t ridicule others for
    making mistakes
  – Please don’t insult your fellow forum
    participants
Lots of knowledge?
• This is fantastic
• Please feel free to share your relevant knowledge and
  examples of connecting real life experiences with the
  subject
However
   – Please respect other people if they have had a different / no
     experience
   – Don’t be a cyber hog or a Troll
   – Other people may also wish to contribute
Want to know more?
•   http://dictionary.reference.com/browse/netiquette Accessed 6th April 2012

•   http://www.newcastle.edu.au/staff/teaching-in-the-online-environment/communicating/netiquette/ Accessed 6th April 2012


•   http://www.slideshare.net/kwarburton/netiquette-7888966 Accessed 6th April 2012

•   All images taken from ClipArt PowerPoint 2003

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How to play nice on the internet

  • 1. How to play nice on the Internet The Golden Rules of Netiquette Wendy Hall 2012
  • 2. What is Netiquette? “The rules of etiquette that apply when communicating over computer networks, especially the Internet” Accessed 6th April 2012 http://dictionary.reference.com/browse/netiquette
  • 3. Online communication • Within modern society, online communication has become an everyday occurrence for many people – regardless of age, location or interests • Communication within the online environment requires the same level of respect and courtesy of “face to face” interaction • The following slides describes some of the ways to “Play nice on the internet!”
  • 4. Respectful behaviour • Good questions to ask yourself are: – “Would I say that to the other person’s face” – “Really ……. would you??” • Remember there is a real person on the other end of that computer… – Important to adhere to the same level of common courtesy that you follow in the “face to face” world – Think about what you are typing / writing – You are not anonymous – so be careful what you say – Read it properly BEFORE you send it
  • 5. Clear Communication • Not everyone uses abbreviations, SMS talk or swears – so please avoid using these • Using ALL CAPS can be interpreted as online yelling – so make sure you haven't left your CAPS lock on! • Forums are a great way to share your thoughts and ideas
  • 6. Forums • Make sure you read the whole forum before jumping in - think before you type! • Forums can often include interesting and diverse discussions • Try and keep your communications on topic • Remember other readers need to understand your comments • Long winded comments can bore participants – keep things short and clear
  • 7. Don’t Agree? • Everyone has the right to their own opinion • Certain comments can “spice up” the conversation • However, you must be respectful of other people’s beliefs and cultures • Don’t fuel the fire adversely • It’s important to express yourself but first ask yourself the question: – “How can I say this respectfully?” • It’s ok to agree to disagree – that’s what makes us different
  • 8. Don’t always get things right? • At times we all make mistakes… – Whether it is spelling or missing the point of the discussion – We are human! – Don’t be ashamed – and don’t ridicule others for making mistakes – Please don’t insult your fellow forum participants
  • 9. Lots of knowledge? • This is fantastic • Please feel free to share your relevant knowledge and examples of connecting real life experiences with the subject However – Please respect other people if they have had a different / no experience – Don’t be a cyber hog or a Troll – Other people may also wish to contribute
  • 10. Want to know more? • http://dictionary.reference.com/browse/netiquette Accessed 6th April 2012 • http://www.newcastle.edu.au/staff/teaching-in-the-online-environment/communicating/netiquette/ Accessed 6th April 2012 • http://www.slideshare.net/kwarburton/netiquette-7888966 Accessed 6th April 2012 • All images taken from ClipArt PowerPoint 2003