Taking your Dev Team on the UX Journey
0 likes694 views
This document discusses the importance of taking development teams on the UX journey. It describes three types of users - experts, willing adopters, and mainstreamers. Mainstreamers are the vast majority who use technology primarily to get jobs done, not for its own sake. The document recommends techniques for development teams like using heuristics in development processes, providing solid design principle examples, observing users, and taking teams to usability testing. The overarching goal is to coach teams and establish design standards to promote consistency that makes sense for developers.
Taking your Dev Team on the UX Journey
- 1. Taking your dev team on the UX journey
- 3. Taking your dev team on the UX journey Why is it important? #BSGUXD
- 4. Simple and Usable web, mobile and interaction design by Giles Colborne
- 5. Three types of users ! Experts Happy to explore your product or service and to push the limits of what it can do. ! Willing adopters Tempted to use something more sophisticated, but they're not comfortable playing with something entirely new. ! Mainstreamers Don't use technology for its own sake; they use it to get a job done.
- 6. Three types of users ! Experts Happy to explore your product or service and to push the limits of what it can do. ! Willing adopters Tempted to use something more sophisticated, but they're not comfortable playing with something entirely new. ! Mainstreamers Don't use technology for its own sake; they use it to get a job done. Developers Vast majority of people
- 7. “Experts often want features that would horrify mainstreamers” - Simple and Usable by Giles Colborne
- 8. “Simpler than a bike, until you try to ride it” - Simple and Usable by Giles Colborne Not that kind of simple
- 9. Project team
- 18. Heuristics
- 19. Heuristics Visibility of system status 10 Usability Heuristics for User Interface Design. Jakob Nielsen http://www.nngroup.com/articles/ten-usability-heuristics/ Match between system and the real world User control and freedom Consistency and standards Error prevention Recognition rather than recall Flexibility and efficiency of use Aesthetic and minimalist design Help users recognise, diagnose, and recover from errors Help and documentation
- 20. Developers Sprint Backlog Select a set of stories SCRUM an extremely high level view Release Sprint planning Sprint review
- 21. Developers Sprint Backlog SCRUM an extremely high level view Definition of done Insert ______ here!heuristics Release Sprint planning Sprint review Select a set of stories
- 22. Developers Every day at standup
- 25. Examples 1. Automated 2. Simple and intuitive 3. Flexible 4. Generate insights from historical data 5. Stricter controls Source: http://www.flickr.com/photos/lawley/369315502/ These principles become the beacons for navigating decisions
- 28. Connect the dots
- 30. It doesn’t exist - if it’s only in your head or on your computer.
- 31. It doesn’t exist - if it’s only in your head or on your computer.
- 32. Remember your readers are users - users don’t read…so tell a story with your data that’s easy to understand
- 33. Take them to usability testing
- 34. “…but aren’t all users like me?” Source: http://www.flickr.com/photos/21202433@N08/8524623559/
- 35. “Wow, I never thought they’d do that”
- 37. Blueprints to consistency in a way that makes sense to your development team
- 38. Coaching Bonus
- 39. “Simpler than a bike, until you try to ride it” - Simple and Usable by Giles Colborne Not that kind of simple STOP
- 40. Walking encyclopaedia Over-share Explain why Mention the user Repeat DID YOU KNOW? 553 EXPERTS OFTEN WANT FEATURES THAT WOULD HORRIFY MAINSTREAMERS. Be that guy #BSGUXD
- 41. Summary
- 42. Summary Heuristics Design principles Observe & analyse Share…share…share… Take them to usability testing Design standards document Coaching
- 43. The way #BSGUXD
- 44. “The consumerisation of IT has impacted many layers within organisations, from user expectations to mobility strategy, requiring a fundamental shift in the selection and adoption of technology. However less than 37% say it is currently a critical part of their application development process.” - Consumerisation changes user expectations, by IT-Online #BSGUXD