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How to use Custom User
Alerts in Blackboard Learn
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential2
Custom User Alerts can be set 1) to appear as a pop up message
when a student first logs into a course or 2) to appear at the top
of the course page.
Faculty can access the
Custom User Alerts tool
by navigating to Course
Management in the left
hand menu in their
courses. Under Course
Tools, select Custom
User Alerts.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential3
To create a new Alert, select Add Alerts.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential4
Under Select Recipients, select either All Course Users or
Selected Student(s). To select a specific student or students,
click on Browse.
Inside the Browse pop-up
window put a check mark
next to the names of the
individuals that will see the
Alert. Then select Submit.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential5
After selecting Submit in the Browse pop-up window, confirm
that the correct names appear next to Selected Student(s).
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential6
Enter the text for your Alert in the Message box. You may use
the HTML Editor to format any text that is entered.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential7
Tokens: To automatically personalize Alerts, faculty may wish to
use Tokens when creating the text of the Alert. Below is the
First Name Token:
@X@ras.firstname@X@
Tokens are case sensitive, so make sure the X is capitalized.
For more about Tokens, visit the Rasmussen Faculty Guide to Blackboard
Learn (Password AAOPD):
http://guides.rasmussen.edu/facultyguidetoBlackboardLearn/tokens
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential8
Enter the start and end dates that correspond with the dates
that the Alert should display.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential9
Choose the Display Method you want for the Alert.
Choosing Top of
Course Home Page
will show your alert
at the top at the
page.
Choosing Pop-up
Window will display
as a pop-up when
the student enters
the course.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential10
Top of Course Home Page Alerts: Students click the X to
"acknowledge” that they have read the Alert and this will
remove the Alert from the page. These alerts will not re-appear
when a student leaves and then reenters the course, UNLESS
an instructor sets the alert to “always display.”
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential11
Pop-up window alerts must be acknowledged by the student
before they can click anywhere else or navigate in the course.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential12
Choose a Display Status color to indicate the urgency of the
Alert.
Green = OK
Yellow= Warning
Red= Urgent
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential13
Always Display determines how often the alert will appear upon
log in. The description reads, “Display the alert regardless of
the user having previously acknowledged it. Please exercise
caution when making alerts always display, as this can frustrate
users.”
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential14
Faculty can return to the Custom User Alerts dashboard to
review student acknowledgements of the various alerts. In the
Acknowledged column, faculty can click on the blue hyper link
to view a list of students that have acknowledged the Custom
Alert.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential15
Within the Custom User Alerts dashboard, faculty can edit the
alerts by clicking on the text in the Subject column.
Note: Alerts for single users cannot
be edited once they are
acknowledged. A new alert would
need to be created in this case.
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential16
Faculty can also delete or archive previous alerts by selecting
the box to the left of the alert recipient list and clicking on
Delete or Archive. Deleting alerts will remove them completely
from Learn. Archiving preserves alerts and allows you to copy
them from course to course each term using the tool Copy
from Another Course.
Note: At the end of each
term, you should archive
alerts that you wish to use
again in another course
12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential17
Under Course Tools, use Copy from Another Course to copy
these alerts from course-to-course.

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How to use Custom User Alerts in Blackboard Learn

  • 1. How to use Custom User Alerts in Blackboard Learn 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential
  • 2. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential2 Custom User Alerts can be set 1) to appear as a pop up message when a student first logs into a course or 2) to appear at the top of the course page. Faculty can access the Custom User Alerts tool by navigating to Course Management in the left hand menu in their courses. Under Course Tools, select Custom User Alerts.
  • 3. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential3 To create a new Alert, select Add Alerts.
  • 4. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential4 Under Select Recipients, select either All Course Users or Selected Student(s). To select a specific student or students, click on Browse. Inside the Browse pop-up window put a check mark next to the names of the individuals that will see the Alert. Then select Submit.
  • 5. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential5 After selecting Submit in the Browse pop-up window, confirm that the correct names appear next to Selected Student(s).
  • 6. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential6 Enter the text for your Alert in the Message box. You may use the HTML Editor to format any text that is entered.
  • 7. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential7 Tokens: To automatically personalize Alerts, faculty may wish to use Tokens when creating the text of the Alert. Below is the First Name Token: @X@ras.firstname@X@ Tokens are case sensitive, so make sure the X is capitalized. For more about Tokens, visit the Rasmussen Faculty Guide to Blackboard Learn (Password AAOPD): http://guides.rasmussen.edu/facultyguidetoBlackboardLearn/tokens
  • 8. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential8 Enter the start and end dates that correspond with the dates that the Alert should display.
  • 9. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential9 Choose the Display Method you want for the Alert. Choosing Top of Course Home Page will show your alert at the top at the page. Choosing Pop-up Window will display as a pop-up when the student enters the course.
  • 10. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential10 Top of Course Home Page Alerts: Students click the X to "acknowledge” that they have read the Alert and this will remove the Alert from the page. These alerts will not re-appear when a student leaves and then reenters the course, UNLESS an instructor sets the alert to “always display.”
  • 11. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential11 Pop-up window alerts must be acknowledged by the student before they can click anywhere else or navigate in the course.
  • 12. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential12 Choose a Display Status color to indicate the urgency of the Alert. Green = OK Yellow= Warning Red= Urgent
  • 13. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential13 Always Display determines how often the alert will appear upon log in. The description reads, “Display the alert regardless of the user having previously acknowledged it. Please exercise caution when making alerts always display, as this can frustrate users.”
  • 14. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential14 Faculty can return to the Custom User Alerts dashboard to review student acknowledgements of the various alerts. In the Acknowledged column, faculty can click on the blue hyper link to view a list of students that have acknowledged the Custom Alert.
  • 15. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential15 Within the Custom User Alerts dashboard, faculty can edit the alerts by clicking on the text in the Subject column. Note: Alerts for single users cannot be edited once they are acknowledged. A new alert would need to be created in this case.
  • 16. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential16 Faculty can also delete or archive previous alerts by selecting the box to the left of the alert recipient list and clicking on Delete or Archive. Deleting alerts will remove them completely from Learn. Archiving preserves alerts and allows you to copy them from course to course each term using the tool Copy from Another Course. Note: At the end of each term, you should archive alerts that you wish to use again in another course
  • 17. 12/1/16 Copyright Rasmussen, Inc. Proprietary and Confidential17 Under Course Tools, use Copy from Another Course to copy these alerts from course-to-course.