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How to Use Storytelling
to Communicate With Executives
How to Use Storytelling to Communicate with Executives
Hello!
I am Tim Chisholm
Manager, Design at Resolver
tim@resolver.com
Tim
How to Use Storytelling to Communicate with Executives
Why use storytelling?
How to craft a story
How to present a story
Questions
Agenda
How to Use Storytelling to Communicate with Executives
Photograph by Annie Spratt
Food shortages in Zambia
0
20
40
60
80
100
2000 2007
3millionZambians face hunger
Drop in maize production since 2000
Angolan population forced to flee their homes
11 million people in Ethiopia
need immediate food
assistance
Which one would you donate to?
A or B
Photograph by Annie Spratt
“People pay greater attention and have
stronger emotional reactions to vivid
rather than pallid information.
DEBORAH SMALL
Psychology Professor, Wharton
Headcount Budget Confidence
Food shortages in Zambia
0
20
40
60
80
100
2000 2007
3 millionZambians face hunger
Drop in maize production (%) since 2000
Angolan population forced to flee their homes
11 million people in Ethiopia
need immediate food
assistance
You expect your work to speak for itself.
It doesn’t.
The data doesn’t speak for itself.
The research doesn’t speak for itself.
The idea doesn’t speak for itself.
“Many of us haven’t been taught
how to inspire and influence.
MICHAEL MARGOLIS
Narrative Strategist
Time invested
Depthofknowledge
🕳 🕳 🕳 🕳
Nothing is more stressful than presenting to your
boss
(or your boss’s boss)
“You don’t have to show people how
smart you are. You can lose people
really fast if you’re not careful.
STEPHEN ELLIS
CCO, Equity Financial Trust
Executives make 65% of their decisions based on
emotion
gyro and The Fortune Knowledge Group. 2016. Only Human
How to Use Storytelling to Communicate with Executives
Humans are 22x better at remembering
facts and figures when they are
wrapped in a narrative.
People forget lists.
How to Use Storytelling to Communicate with Executives
Why use storytelling?
Agenda
How to craft a story
How to present a story
Questions
How to craft a story
What is the one key message you want to
communicate?
Q4 financials doesn’t cut it.
Connect your work to business goals.
See the world as your boss or CEO sees it.
Where do you find a story?
Diverge
Creating choices
Converge
Making choices
Stories revolve around moments;
big, small, and meaningful.
Best stories are about mistakes, failures,
and small disasters.
These are your obstacles.
The moment you encounter an obstacle
is the pivot point in your story.
Stick the landing.
Now what?
1. Describe the change
(Assume your audience knows less than they’re willing to admit.)
2. Find the emotion.
3. Validate with data*
*but only after you create context and emotional connection.
“If you’re not using visualizations
and you feel like it’s sufficient, it
might be overconfidence.
STEVEN FRANCONERI
Dept. of Psychology, Northwestern University
40% of our brain is devoted to visual processing.
Know why you’re there.
Summarize up front and set
expectations.
Your story is honed with editing
“Make things as simple as possible,
but no simpler.
ALBERT EINSTEIN
How to Use Storytelling to Communicate with Executives
Always close with a call to action
Why use storytelling?
Agenda
How to present a story
Questions
How to craft a story
Practice
If you don’t practice, you will suck.
Perfection isn’t possible.
The deck
Story first, slides last.
Use less text.
Use a consistent style.
Rebuild your data viz.
0
20
40
60
80
100
2000 2007
3million
Zambians face hunger
Angolan population forced to flee their homes
11 million people in
Ethiopia need immediate
food assistance
No. Bullet. Lists.
Speaking with emotion is what makes you sound
confident and engaging.
(not jargon and data)
“If you don’t tell your story,
someone is going to tell it for you.
MICHAEL MARGOLIS
Narrative Strategist
Effectively Reporting to the Board on Risk
Management
Sarah Gordon, Satarla
Wednesday - 10:10am
Why use storytelling?
Agenda
How to present a story
How to craft a story
Questions
Thanks!Any questions?
tim@resolver.com

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How to Use Storytelling to Communicate with Executives