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How to write for the Internet
22 keys to convince with
your webpage content
José Manuel Martínez
E-business consultant and co-founder of Distintiva.com
COURSE
2
1. Don’t embellish; communicate
• Content precedes design > Webpages are not wardrobes to
keep your clothes in
“Lorem ipsum transforms how we read texts. It reduces them to
design elements instead of what they really ought to be:
Valuable information that must be read.”
Getting Real by 37signals
•
To design is to communicate ideas
3
1. Don’t embellish; communicate
“If you leave a kinda puke message about who
you are and what you do, they ain’t gonna call
you back”
Jeffrey Gitomer
4
3.Don’t give a presentation, converse
 “Run of the Mill Inc. is a leading Company in its field that offers 
its customers a personalized service integrated by 
professionals with expertise.
Run of the Mill Inc. offers its customers an exclusive service, 
personalized and totally transparent, with professionalism and 
satisfaction guaranteed.
This is not language. It’s camouflage:
Blah, blah, blah
Right, the usual spiel
What’s in it for me?
5
3.Don’t give a presentation, converse
It’s not what you say, it’s how you respond
You have 5 SECONDS to reply:
1. What do you have to offer me?
2. What makes your offer better than all the rest?
3. How are you going to show me?
4. Why should I believe that you won’t just take the 
money and run?
6
8. The 20 % rule
  “At a realistic estimate, users will read just 20% of
the text on an average page”.
“The most usual behaviour is to be brutal in ignoring
details. But once your prey is caught, users will
sometimes plunge right in”.
 
Jakob Nielsen 
7
19. The architecture of persuasion
• Appropriate categorization by customer type / shopping
profiles
• Persuasion and context (best-selling products,
offers,...etc.)
• An intelligent layout of internal links
(SEO positioning, behaviour routes and conversion
pages)
8
20. Techniques of persuasion
• Fear of being cheated > Advertizing based on
argumentation and credibility
• Fear of making a mistake > Identification for imitation
• Fear of acting on impulse > Risk of cancellation
Barriers
9
21. The Homepage
• To put across your value proposition clearly (expressed as a
benefit)
• To filter your hits by target audience and/or needs
“The hypertext structure must be based on an analysis of the
audience”.
Jakob Nielsen
You have 5 seconds
10
22. DO NOT write in SEOlandish
You do not want to get visits (only)
The search engine helps customers
find our page, but to sell them
you need a different combination
of words.
Use a hybrid language, but
put people first
11
“Words work,
let your texts get the attention they
deserve”
José Manuel Martínez
chema@distintiva.com
http://cursowebcopywriting.com
How to write for the internet

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How to write for the internet

  • 1. How to write for the Internet 22 keys to convince with your webpage content José Manuel Martínez E-business consultant and co-founder of Distintiva.com COURSE
  • 2. 2 1. Don’t embellish; communicate • Content precedes design > Webpages are not wardrobes to keep your clothes in “Lorem ipsum transforms how we read texts. It reduces them to design elements instead of what they really ought to be: Valuable information that must be read.” Getting Real by 37signals • To design is to communicate ideas
  • 3. 3 1. Don’t embellish; communicate “If you leave a kinda puke message about who you are and what you do, they ain’t gonna call you back” Jeffrey Gitomer
  • 4. 4 3.Don’t give a presentation, converse  “Run of the Mill Inc. is a leading Company in its field that offers  its customers a personalized service integrated by  professionals with expertise. Run of the Mill Inc. offers its customers an exclusive service,  personalized and totally transparent, with professionalism and  satisfaction guaranteed. This is not language. It’s camouflage: Blah, blah, blah Right, the usual spiel What’s in it for me?
  • 5. 5 3.Don’t give a presentation, converse It’s not what you say, it’s how you respond You have 5 SECONDS to reply: 1. What do you have to offer me? 2. What makes your offer better than all the rest? 3. How are you going to show me? 4. Why should I believe that you won’t just take the  money and run?
  • 6. 6 8. The 20 % rule   “At a realistic estimate, users will read just 20% of the text on an average page”. “The most usual behaviour is to be brutal in ignoring details. But once your prey is caught, users will sometimes plunge right in”.   Jakob Nielsen 
  • 7. 7 19. The architecture of persuasion • Appropriate categorization by customer type / shopping profiles • Persuasion and context (best-selling products, offers,...etc.) • An intelligent layout of internal links (SEO positioning, behaviour routes and conversion pages)
  • 8. 8 20. Techniques of persuasion • Fear of being cheated > Advertizing based on argumentation and credibility • Fear of making a mistake > Identification for imitation • Fear of acting on impulse > Risk of cancellation Barriers
  • 9. 9 21. The Homepage • To put across your value proposition clearly (expressed as a benefit) • To filter your hits by target audience and/or needs “The hypertext structure must be based on an analysis of the audience”. Jakob Nielsen You have 5 seconds
  • 10. 10 22. DO NOT write in SEOlandish You do not want to get visits (only) The search engine helps customers find our page, but to sell them you need a different combination of words. Use a hybrid language, but put people first
  • 11. 11 “Words work, let your texts get the attention they deserve” José Manuel Martínez chema@distintiva.com http://cursowebcopywriting.com

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