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OCTOBER 27, 2015
WRITING FOR
THE WEB
REBECCA BLAKISTON
INTERNET LIBRARIAN
Write like you talk
try reading out loud
Relax and have fun with it
"Do better research. (And, maybe, get a better grade)."
"Write and cite like a pro."
"We're here to help!"
Two pages of the passive voice - just
about any business document ever
written, in other words... make me want
to scream. It's weak, it's circuitous, and
it's frequently tortuous, as well.
Stephen King
Use active voice
Library cards can be
renewed....
These statistics have been
gathered...
Customers are advised...
Renew your library card...
We gathered these
statistics...
We advise you...
Pick nouns and verbs wisely
The context of events led to
new collective thinking
about future processes.
The creative culture of the
organization leads to the
ability to move forward
quickly on technological
initiatives.
Our librarians are creating
better ways to get work
done.
Staff members are creative,
making it easy to move
forward quickly on
technological initiatives.
Define your voice and tone
Reassuring, but not paternalistic.
Inspiring, but not cheerlead-y.
Fun, but not cheeky.
Academic, but not highbrow.
Pick a succinct, meaningful title
Patron-Driven Acquisitions
(also known as On-Demand
Information Delivery)
Interlibrary Loan, Document
Delivery, and Express
Retrieval Services
Getting books at your
request
Get books and articles you
need, when you need them
Keep sentences and paragraphs short
Paragraphs no more than three
sentences or six lines.
Sentences no more than 25
words.
A paragraph can be just one
sentence.
recommends
Ann Handley,
Everybody Writes
Use headings to organize content
Use the power of parallelism
Improve your research skills
Finding sources in your
discipline
Grant funding searching
Improve your research skills
Find sources in your discipline
Search for grant funding
Use tables for related content
Use bulleted lists for items and options
Use numbered lists for instructions
But use instructions sparingly
Avoid saying:
Fill out the form below.
To navigate this website...
To use this web page...
As well as other unnecessary things
Avoid saying:
In this article...
In this blog post...
On this web page...
Cut. Cut.
Cut again.
Focus on essential messages
Know your audience.
Define call(s) to action.
Only include content that meets
user and organizational goals.
Put key messages first.
No one will ever complain that you've
made things too simple to understand.
Ann Handley
Remove unnecessary adverbs
Very large
Very small
Argue strongly
Huge
Tiny
Insist
Remove redundant adjectives
Our strategic plan is
innovative, creative,
and forward-thinking.
Our strategic plan
is breaking new
ground.
Simplify
Use
For
To
Except for
When
Called
Although
Utilize
To ensure
In order to
With the possible exception of
At which time
Referred to as
In spite of the fact that
QUESTIONS REBECCA BLAKISTON
@BLAKISTONR
BLAKISTO@EMAIL.ARIZONA.EDU

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Writing for the Web

  • 1. OCTOBER 27, 2015 WRITING FOR THE WEB REBECCA BLAKISTON INTERNET LIBRARIAN
  • 2. Write like you talk try reading out loud
  • 3. Relax and have fun with it "Do better research. (And, maybe, get a better grade)." "Write and cite like a pro." "We're here to help!"
  • 4. Two pages of the passive voice - just about any business document ever written, in other words... make me want to scream. It's weak, it's circuitous, and it's frequently tortuous, as well. Stephen King
  • 5. Use active voice Library cards can be renewed.... These statistics have been gathered... Customers are advised... Renew your library card... We gathered these statistics... We advise you...
  • 6. Pick nouns and verbs wisely The context of events led to new collective thinking about future processes. The creative culture of the organization leads to the ability to move forward quickly on technological initiatives. Our librarians are creating better ways to get work done. Staff members are creative, making it easy to move forward quickly on technological initiatives.
  • 7. Define your voice and tone Reassuring, but not paternalistic. Inspiring, but not cheerlead-y. Fun, but not cheeky. Academic, but not highbrow.
  • 8. Pick a succinct, meaningful title Patron-Driven Acquisitions (also known as On-Demand Information Delivery) Interlibrary Loan, Document Delivery, and Express Retrieval Services Getting books at your request Get books and articles you need, when you need them
  • 9. Keep sentences and paragraphs short Paragraphs no more than three sentences or six lines. Sentences no more than 25 words. A paragraph can be just one sentence. recommends Ann Handley, Everybody Writes
  • 10. Use headings to organize content
  • 11. Use the power of parallelism Improve your research skills Finding sources in your discipline Grant funding searching Improve your research skills Find sources in your discipline Search for grant funding
  • 12. Use tables for related content
  • 13. Use bulleted lists for items and options
  • 14. Use numbered lists for instructions
  • 15. But use instructions sparingly Avoid saying: Fill out the form below. To navigate this website... To use this web page...
  • 16. As well as other unnecessary things Avoid saying: In this article... In this blog post... On this web page...
  • 18. Focus on essential messages Know your audience. Define call(s) to action. Only include content that meets user and organizational goals. Put key messages first.
  • 19. No one will ever complain that you've made things too simple to understand. Ann Handley
  • 20. Remove unnecessary adverbs Very large Very small Argue strongly Huge Tiny Insist
  • 21. Remove redundant adjectives Our strategic plan is innovative, creative, and forward-thinking. Our strategic plan is breaking new ground.
  • 22. Simplify Use For To Except for When Called Although Utilize To ensure In order to With the possible exception of At which time Referred to as In spite of the fact that