SlideShare a Scribd company logo
Highly Professional Advisors
             Presents


   Step by Step To Success
Effective Time Management
              &
Professional Business Writing
Game

•Buy 160.000 EGP
•Sell 170.000 EGP
•Buy 180.000 EGP
•Sell 190.000 EGP
•Buy 200.000 EGP
•Sell 210.000 EGP
Program Objectives
• Recognize key components of effective time
  management and effective goal setting process
  and how to control your time.

• Understand the necessary skills to enhance your
  business writing skill.
Part One :

      Time Management
Pre-Assignment Review
•   What are your biggest time wasters?
•   What are you currently doing to manage your time?
•   What could you be doing better?
•   If you came away from this workshop with only one
    thing, what would that be?
Remember that time is money


Ben Franklin, 1748
Advice to a young tradesman
Time Management:
 You do not manage time
        YOU MANAGE:


         Yourself

               Work

                      And Others
Where does the time fly?
Where does the time fly?
•   Calls         •   Eating & Drinking
•   Meetings      •   TV
•   Emails        •   Waiting
•   Talks         •   Internet
•   Chatting      •   Searching
•   Reading       •   Transportation
•   Writing       •   Sleeping
•   Revise        •   Interruptions
•   Motion        •   More and more…..
The Problem is Severe
By some estimates, people waste about 2 hours
  per day. Signs of time wasting:

  – Messy desk and cluttered (or no) files
  – Can’t find things
  – Miss appointments, need to reschedule them late and/or
    unprepared for meetings
  – Volunteer to do things other people should do
  – Tired/unable to concentrate
Hear me Now, Believe me Later
Being successful doesn’t make you manage
              your time well.

   Managing your time well makes you
               successful.
Time management

is the act or process of planning and exercising
conscious control over the amount of time spent on
specific activities, especially to increase
effectiveness, efficiency or productivity.
63 years
• 30 yrs    Standing

• 17 yrs    Sitting

• 16 yrs    Sleeping
63 years

• 5-9 yrs          Working

• 3 yrs         Transportation

• 2 yrs      Speaking and Listening

• 6-7 yrs      Eating and Drinking
63 years
•   303 days     Watching TV
•   108 days     Calls
•   40 days      Studying files
•   305 days    Queues and finishing
                governmental papers
• 40 days       shopping
63 years
•   531 days     Make up “ladies”
•   140 days     Shaving
•   250 days     Reading
•   258 days     Laughing
•   55 days      Sick and Ill
•   3 days       Checking time
Inspiration
    “If you can dream it, you can do it”
                                     Walt Disney

Disneyland was built in 366 days, from ground-
breaking to first day open to the public.
Know What You Want
Live in the present: the past cannot be

changed, and the future is the direct result of

what you do right now!
Goals, Priorities, and Planning
• Why am I doing this?

• What is the goal?

• Why will I succeed?

• What happens if I choose not to do it?
The 80/20 Rule
The 80/20 Rule
• Critical few and the trivial many

• Vital Few

• Good judgment comes from experience

• Experiences comes from bad judgment
The Three P’s
• POSITIVE
• PERSONAL
• POSSIBLE
Setting SMART Goals
• Goal setting is critical to effective time management
  strategies.
• Goal setting can be used in every area of your life.
• Some people blame everything that goes wrong in
  their life on something or someone else.
• Successful people dedicate themselves towards taking
  responsibility for their lives, no matter what the
  unforeseen or uncontrollable events.
The SMART Way
SMART is a convenient acronym for the set of criteria
that a goal must have in order for it to be realized by
the goal achiever.
• S……….
• M………..
• A………
• R……
• T………
The Urgent/Important Matrix (I)
• Managing time effectively, and achieving the
  things that you want to achieve, means spending
  your time on things that are important and not
  just urgent.
  – IMPORTANT: These are activities that lead to the
    achieving your goals and have the greatest impact on
    your life.

  – URGENT: These activities demand immediate attention,
    but are often associated with someone else’s goals
    rather than our own.
The Urgent/Important Matrix (II)
Being Assertive
                 The word “NO”
• Say NO, followed by an honest explanation.
• Say NO and then briefly clarify your reasoning without
  making excuses.
• Say NO, and then give an alternative.
• Empathetically repeat the request in your own words,
  and then say NO.
• Say yes, give your reasoning for not doing it, and
  provide an alternative solution.
• Provide an assertive refusal and repeat it no matter
  what the person says.
Examples
Planning Wisely
• The hallmark of successful time management is
  being consistently productive each day.
• Having a daily plan and committing to it can help
  you stay focused on the priorities of that
  particular day.
• As well, you are more likely to get things
  accomplished if you write down your plans for
  the day.
Tackling Procrastination
• Procrastination means delaying a task (or even
  several tasks) that should be a priority.
• The ability to overcome procrastination and
  tackle the important actions that have the
  biggest positive impact in your life is a
  hallmark of the most successful people out
  there.
Why We Procrastinate?
•   No clear deadline
•   Inadequate resources available
•   Don’t know where to begin
•   Task feels overwhelming
•   No passion for doing the work
•   Fear of failure or success
Nine Ways to Overcome Procrastination
1.   Delete it.
2.   Delegate.
3.   Do it now.
4.   Ask for advice.
5.   Chop it up.
6.   Obey the 15 minute rule.
7.   Have clear deadlines.
8.   Give yourself a reward.
9.   Remove distractions.
Organizing Your Workspace



                            The only thing
                            even in this
                            world is the
                            number of
                            hours in a day.
                            The difference
                            in winning or
                            losing is what
                            you do with
                            those hours.

                             Woody Hayes
De-Clutter
• To retrieve materials quickly, you’ll need an effective
  filing system that includes three basic kinds of files:
   – …………… FILES
   – ……………FILES
   – ……………. FILES
• Once clutter has been eliminated and other materials
  have been filed, the effective workspace includes only
  what is essential: a set of three trays to control the
  workflow on your desk (see the next topic), standard
  office supplies, a computer, and a telephone.
Managing Workflow (I)
• DO: If a task can be completed in two minutes or less,
  do it immediately.
• DELETE :If the material is trash or junk, delete it. Or, if
  it’s something that you might use later on, file it, and
  move on.
• DEFER : If the task is one that can’t be completed
  quickly and is not a high priority item, simply defer it.
• DELEGATE : If a task is not yours to do, then delegate it.
Managing Workflow (II)
• Remember, to take the S.T.I.N.G. out of feeling
  overwhelmed about a task, follow these steps:
  – Select one task to do at a time.
  – Time yourself using a clock for no more than one
    hour.
  – Ignore everything else during that time.
  – No breaks or interruptions should be permitted.
  – Give yourself a reward when the time is up.
Dealing with E-mail
Using Calendars
• A calendar (paper or electronic) is the obvious place to
  record meetings, appointments, and due dates.
• For people with multiple responsibilities, an annual
  calendar organized by areas of responsibility may be
  especially valuable.
• For each of these areas, one can list the major
  responsibilities month by month and thereby see glance
  what tasks must be completed in a given month of the
  year.
• Don’t forget the Productivity Journal that we discussed
  earlier.
Discipline is
                                             the bridge
                                             between
          Setting a Ritual                   goals and
                                             accomplish-
                                             ment.
• Rituals and routines can actually help     Jim Rohn
  increase the spontaneity and fun in your
  life.
• Because routine tasks are already
  planned for, you have more energy to
  spend on the tasks that will bring you
  closer to your goals and bring more joy
  to your life.
What is a Ritual?
• The Random House Dictionary defines a ritual
  as, “any practice or pattern of behavior regularly
  performed in a set manner.”
• In fact, you can build any type of ritual in three
  easy steps.
  – IDENTIFY THE TASK.
  – IDENTIFY THE TIME AND/OR TRIGGER.
  – IDENTIFY THE SUB-TASKS.
Ritualizing Sleep, Meals, and Exercise (I)
• SLEEP:
  – Establish a ritual for half an hour before you sleep.
  – This might include filling out your Productivity
    Journal for the next day, enjoying a cup of tea,
    taking a warm bath, performing some stretches...
  – All of these activities will help you wind down and
    sleep better.
  – It is best to try to go to bed at around the same
    time every night, too.
Ritualizing Sleep, Meals, and Exercise (II)
• MEALS:
  – Take a half hour each weekend to plan meals for
    the next week, including lunches and suppers.
  – Then, make a grocery list and get everything you
    will need.
  – Appliances like slow cookers and delayed-start
    ovens can also help you make sure supper is ready
    when you are.
Ritualizing Sleep, Meals, and Exercise (III)
• EXERCISE:
  – Try to exercise for one hour three times a week, or
    half an hour each day.
  – One easy way is to go for a brisk walk at lunch, or
    do yoga in the morning before work.
Example Rituals
• Instead of checking e-mail, news, and
  Web sites throughout the day, set aside
  one or several periods. Then, batch and
  sequence your activities.
• Set up a system for maintaining your
  Productivity Journal.
• In the morning, perform your tasks in
  an organized, routine manner. You can
  also lay out your clothes and prepare
  your lunch the night before for
  maximum efficiency.
Part Two:
Sharpen your Business
       Writing
Game
• Instructions:

  Among the letters listed below there is a
  hidden word. you can find this word by
  removing six letters.

    BSAINXLEATNTEARS
Game
• Instructions:

  Among the letters listed below there is a
  hidden word. you can find this word by
  removing six letters.

    BSAINXLEATNTEARS

    B     A       N       A     N          A
Business Writing Outlines
• What is business writing?

• Why we need business writing?

• How to be professional in business writing?

• How to write a professional CV and cover
  letter
Business Writing Outlines
• How to avoid CV mistakes

• The writing process

• The reader needs

• Principles for effective writing

• How to find your dream job through your
  professional CV
First, What is Business Writing?
• Business writing is workplace writing, which is a form
  of technical writing.

• Workplace writing is generally “persuasive” writing.
  Example 1: A Resume to persuade a potential
  employer to offer an interview

  Example 2: A Findings Report to persuade employees
  to follow certain policies or procedures in order to
  improve performance or correct errors or problems.
What Is Business Writing?
Business writing is any kind of writing
assignment done specifically for a business.

Memorandums, reports, proposals, and other
forms of writing used in organizations to
communicate with internal or external
audiences.
Hpa,Step By Step To Success
Business Writing is
     technical
  communication
    or technical
      writing.
Business Writing:
     Technical or Workplace
                      Writing.
Definition of Technical Writing:
Writing that “transfers information about a situation,
product, service, or concept . . . to audiences of
varying levels of technical knowledge, so that each
member of the audience clearly understands the
message.

 The word “technical” means skilled, specialized, and
                       strict.

    Technical writing follows rules and protocols.




        Source: The Institute of Technical Communication (workshop) June, 1998
How to Create Effective
             Technical or Workplace Writings:
1.   Focus on the purpose of your writing
2.   Focus on your readers (Audience)
3.   Satisfy document requirements (Documentation style; visuals; data)
4.   Get to the point. (Concise, uncluttered sentences)
5.   Provide accurate information (Research)
6.   Present your material logically
7.   Express yourself clearly (Grammar; Proofreading)
8.   Use efficient wording (Word Choice)
9.   Make your ideas accessible (Clarity)
10. Use lists for some information (organized bullets)
11. Format your pages carefully (be neat and leave white space)
12. Manage your time efficiently (Meet deadlines)
Why We Need Business
          Writing?
• To explain or justify actions already taken
• To convey information, as in a research report or
  the publishing of a new company policy
• To influence the reader to take some action
• To deliver good or bad news
• To direct action
The Writing Process
• Planning

• Writing

• Quality Control
The 3 Rs

1. READER

2. RESULT

3. REASON
Regardless of what you write, Consider the Rhetorical Triangle . . .

   Writer                                                 Audience
 (your ethics, morals,                                 (the passions, interests, or
       skill set                                       characteristics of the ones
                                                       you’re trying to persuade
  and Plans to use
                                                        and their characteristics)
 Your characteristics
to meet your purpose)



                             Subject
                         (the logic you will present
                         -- your topic or message)
Job


How to write ?
                   C.V.

                                     Template



  Objectives
                            Tips

                 Mistakes
C.V. Preparation
C.V. Preparation:
• What is the C.V.?
It is curriculum vitae C.V.: a summary of your
   academic , your skills and your job experiences.

• What is the Resume?
A resume is a personal summary of your professional
  history and qualifications. It includes information
  about your career goals, education, work
  experience, activities, honors, and any special skills
  you might have.
C.V. and Resume
CV is used for a fresh graduate who does not have
much experience in work.

Resume is a brief account of one’s professional or
  work experience and qualifications; in other words ,
  a resume is a list of the accomplishment or
  experience the person did in his/her life and is
  presented by people who have worked before.
Objective of writing a C.V.
• A good resume is a self-marketing tool – a kind of
  personal advertisement –that shows off your skills
  and their values to a future employer.
• The main purpose of a C.V/Resume is to help you
  get a job interview .So it starts by naming your job
  target and then describe your skills ,experience ,
  and accomplishments as they relate to that job
  target.
C.V. Template


 cv.doc
CV Tips
•   Sheet of Pride.
•   Don’t Fake lines.
•   K.I.S.S.S Strategy.
•   Spell Check.
•   Document Format.
•   What about your Personal Photo ?
•   Don’t abuse your CV.
CV Tips
• Well presented
• Interesting
• Quick to read
•One or two pages at the most
White paper or very clear color and good
quality, without any décor.

•Typed form, avoid writing your resume by
hand, except for a company that asks for it like
that.
CV Tips
• Do not include the date in your resume
• You do not have to enclose supporting documents, unless
  they are asked for.
• Avoid sending photocopies of your resume
• Never include a resume cover.
• You have to transmit clarity and professionalism visually
  (white paper, short phrases, capital letters and with standard
  format, elegant and simple; emphasize certain information
  or sections in bold).
CV Tips

- Use action verbs in your resume

- Avoid using too many decorative resources like
fitting, colors or very expanded paragraphs.

- Be honest in the content, positive and sell the best
things about you when you write a resume
Hpa,Step By Step To Success
To avoid:
- Do not write a title (we already know that it’s a
RESUME or CV)

- Do not speak of economic objectives in      your
resume.

- The reasons for change or not working you will
explain at the interview. Do not write anything in the
resume.
To avoid:


• Photo: ………….

• Use general vocabulary, not technical or slang
  words , which cannot be understood.

• References: not to be annexed to the resume
Hpa,Step By Step To Success
Do not forget
- Your resume or CV is useful for your future, not for your
past!!

- You are not confessing, "you do not have to say/write
everything ". It emphasizes what is relevant and what is
worth remembering.

- Do not write a list of positions carried out and their
description. Write achievements and goals obtained!
Do not forget

-Reflect those abilities you best know how to apply
and that you enjoy in work. Do not write things that
you do not want to repeat.

- Always be honest
(I don’t get tired of repeating this advice).
 It is possible to be creative, but not to lie.
Suggestions to keep in mind as you begin
         developing your C.V.

• Sell Yourself
• Use active language
• Be consistent
• Present information in a chronological order within
  categories
• Check for grammar
• Insure that your C.V. is neat and visually appealing
Make Match:
This one takes some time and effort and it's not
always easy, but, it's important. Take the job posting
and list the criteria the employer is looking for. Then
list the skills and experience you have. Either
address how your skills match the job in paragraph
form or list the criteria and your qualifications.
Hpa,Step By Step To Success
Pitfalls that make employers disregard
                your CV
1.   Poor spelling and grammar.
2.   Too Long or too short.
3.   Complex formatting and gimmicks
4.   Writing in the first person (using ‘I’ and ‘my’ etc).
5.   Heading it with ‘Curriculum Vitae’
Pitfalls that make employers disregard
                 your CV
6. No personal profile
7. Work experience written like a job description.
8. Information in the wrong order
9. Inclusion of unnecessary or negative information.
10. No mention of IT skills.
Pitfalls that make employers disregard
                 your CV
11. Including Photographs with your CV.
12. Hobbies/Interests details
13. Unnecessary information
14. Employment details
15. Lying or being dishonest
16. Layout of CV/Resume
17. Using the same CV/Resume for every job
How and where can you find your
             dream job?
•   ……………..
•   ……………..
•   ……………..
•   ……………..
•   ……………..
•   ……………..
•   And more ………..
Hpa,Step By Step To Success
Thank You !

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Hpa,Step By Step To Success

  • 1. Highly Professional Advisors Presents Step by Step To Success
  • 2. Effective Time Management & Professional Business Writing
  • 3. Game •Buy 160.000 EGP •Sell 170.000 EGP •Buy 180.000 EGP •Sell 190.000 EGP •Buy 200.000 EGP •Sell 210.000 EGP
  • 4. Program Objectives • Recognize key components of effective time management and effective goal setting process and how to control your time. • Understand the necessary skills to enhance your business writing skill.
  • 5. Part One : Time Management
  • 6. Pre-Assignment Review • What are your biggest time wasters? • What are you currently doing to manage your time? • What could you be doing better? • If you came away from this workshop with only one thing, what would that be?
  • 7. Remember that time is money Ben Franklin, 1748 Advice to a young tradesman
  • 8. Time Management: You do not manage time YOU MANAGE: Yourself Work And Others
  • 9. Where does the time fly?
  • 10. Where does the time fly? • Calls • Eating & Drinking • Meetings • TV • Emails • Waiting • Talks • Internet • Chatting • Searching • Reading • Transportation • Writing • Sleeping • Revise • Interruptions • Motion • More and more…..
  • 11. The Problem is Severe By some estimates, people waste about 2 hours per day. Signs of time wasting: – Messy desk and cluttered (or no) files – Can’t find things – Miss appointments, need to reschedule them late and/or unprepared for meetings – Volunteer to do things other people should do – Tired/unable to concentrate
  • 12. Hear me Now, Believe me Later Being successful doesn’t make you manage your time well. Managing your time well makes you successful.
  • 13. Time management is the act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity.
  • 14. 63 years • 30 yrs Standing • 17 yrs Sitting • 16 yrs Sleeping
  • 15. 63 years • 5-9 yrs Working • 3 yrs Transportation • 2 yrs Speaking and Listening • 6-7 yrs Eating and Drinking
  • 16. 63 years • 303 days Watching TV • 108 days Calls • 40 days Studying files • 305 days Queues and finishing governmental papers • 40 days shopping
  • 17. 63 years • 531 days Make up “ladies” • 140 days Shaving • 250 days Reading • 258 days Laughing • 55 days Sick and Ill • 3 days Checking time
  • 18. Inspiration “If you can dream it, you can do it” Walt Disney Disneyland was built in 366 days, from ground- breaking to first day open to the public.
  • 20. Live in the present: the past cannot be changed, and the future is the direct result of what you do right now!
  • 21. Goals, Priorities, and Planning • Why am I doing this? • What is the goal? • Why will I succeed? • What happens if I choose not to do it?
  • 23. The 80/20 Rule • Critical few and the trivial many • Vital Few • Good judgment comes from experience • Experiences comes from bad judgment
  • 24. The Three P’s • POSITIVE • PERSONAL • POSSIBLE
  • 25. Setting SMART Goals • Goal setting is critical to effective time management strategies. • Goal setting can be used in every area of your life. • Some people blame everything that goes wrong in their life on something or someone else. • Successful people dedicate themselves towards taking responsibility for their lives, no matter what the unforeseen or uncontrollable events.
  • 26. The SMART Way SMART is a convenient acronym for the set of criteria that a goal must have in order for it to be realized by the goal achiever. • S………. • M……….. • A……… • R…… • T………
  • 27. The Urgent/Important Matrix (I) • Managing time effectively, and achieving the things that you want to achieve, means spending your time on things that are important and not just urgent. – IMPORTANT: These are activities that lead to the achieving your goals and have the greatest impact on your life. – URGENT: These activities demand immediate attention, but are often associated with someone else’s goals rather than our own.
  • 29. Being Assertive The word “NO” • Say NO, followed by an honest explanation. • Say NO and then briefly clarify your reasoning without making excuses. • Say NO, and then give an alternative. • Empathetically repeat the request in your own words, and then say NO. • Say yes, give your reasoning for not doing it, and provide an alternative solution. • Provide an assertive refusal and repeat it no matter what the person says.
  • 31. Planning Wisely • The hallmark of successful time management is being consistently productive each day. • Having a daily plan and committing to it can help you stay focused on the priorities of that particular day. • As well, you are more likely to get things accomplished if you write down your plans for the day.
  • 32. Tackling Procrastination • Procrastination means delaying a task (or even several tasks) that should be a priority. • The ability to overcome procrastination and tackle the important actions that have the biggest positive impact in your life is a hallmark of the most successful people out there.
  • 33. Why We Procrastinate? • No clear deadline • Inadequate resources available • Don’t know where to begin • Task feels overwhelming • No passion for doing the work • Fear of failure or success
  • 34. Nine Ways to Overcome Procrastination 1. Delete it. 2. Delegate. 3. Do it now. 4. Ask for advice. 5. Chop it up. 6. Obey the 15 minute rule. 7. Have clear deadlines. 8. Give yourself a reward. 9. Remove distractions.
  • 35. Organizing Your Workspace The only thing even in this world is the number of hours in a day. The difference in winning or losing is what you do with those hours. Woody Hayes
  • 36. De-Clutter • To retrieve materials quickly, you’ll need an effective filing system that includes three basic kinds of files: – …………… FILES – ……………FILES – ……………. FILES • Once clutter has been eliminated and other materials have been filed, the effective workspace includes only what is essential: a set of three trays to control the workflow on your desk (see the next topic), standard office supplies, a computer, and a telephone.
  • 37. Managing Workflow (I) • DO: If a task can be completed in two minutes or less, do it immediately. • DELETE :If the material is trash or junk, delete it. Or, if it’s something that you might use later on, file it, and move on. • DEFER : If the task is one that can’t be completed quickly and is not a high priority item, simply defer it. • DELEGATE : If a task is not yours to do, then delegate it.
  • 38. Managing Workflow (II) • Remember, to take the S.T.I.N.G. out of feeling overwhelmed about a task, follow these steps: – Select one task to do at a time. – Time yourself using a clock for no more than one hour. – Ignore everything else during that time. – No breaks or interruptions should be permitted. – Give yourself a reward when the time is up.
  • 40. Using Calendars • A calendar (paper or electronic) is the obvious place to record meetings, appointments, and due dates. • For people with multiple responsibilities, an annual calendar organized by areas of responsibility may be especially valuable. • For each of these areas, one can list the major responsibilities month by month and thereby see glance what tasks must be completed in a given month of the year. • Don’t forget the Productivity Journal that we discussed earlier.
  • 41. Discipline is the bridge between Setting a Ritual goals and accomplish- ment. • Rituals and routines can actually help Jim Rohn increase the spontaneity and fun in your life. • Because routine tasks are already planned for, you have more energy to spend on the tasks that will bring you closer to your goals and bring more joy to your life.
  • 42. What is a Ritual? • The Random House Dictionary defines a ritual as, “any practice or pattern of behavior regularly performed in a set manner.” • In fact, you can build any type of ritual in three easy steps. – IDENTIFY THE TASK. – IDENTIFY THE TIME AND/OR TRIGGER. – IDENTIFY THE SUB-TASKS.
  • 43. Ritualizing Sleep, Meals, and Exercise (I) • SLEEP: – Establish a ritual for half an hour before you sleep. – This might include filling out your Productivity Journal for the next day, enjoying a cup of tea, taking a warm bath, performing some stretches... – All of these activities will help you wind down and sleep better. – It is best to try to go to bed at around the same time every night, too.
  • 44. Ritualizing Sleep, Meals, and Exercise (II) • MEALS: – Take a half hour each weekend to plan meals for the next week, including lunches and suppers. – Then, make a grocery list and get everything you will need. – Appliances like slow cookers and delayed-start ovens can also help you make sure supper is ready when you are.
  • 45. Ritualizing Sleep, Meals, and Exercise (III) • EXERCISE: – Try to exercise for one hour three times a week, or half an hour each day. – One easy way is to go for a brisk walk at lunch, or do yoga in the morning before work.
  • 46. Example Rituals • Instead of checking e-mail, news, and Web sites throughout the day, set aside one or several periods. Then, batch and sequence your activities. • Set up a system for maintaining your Productivity Journal. • In the morning, perform your tasks in an organized, routine manner. You can also lay out your clothes and prepare your lunch the night before for maximum efficiency.
  • 47. Part Two: Sharpen your Business Writing
  • 48. Game • Instructions: Among the letters listed below there is a hidden word. you can find this word by removing six letters. BSAINXLEATNTEARS
  • 49. Game • Instructions: Among the letters listed below there is a hidden word. you can find this word by removing six letters. BSAINXLEATNTEARS B A N A N A
  • 50. Business Writing Outlines • What is business writing? • Why we need business writing? • How to be professional in business writing? • How to write a professional CV and cover letter
  • 51. Business Writing Outlines • How to avoid CV mistakes • The writing process • The reader needs • Principles for effective writing • How to find your dream job through your professional CV
  • 52. First, What is Business Writing? • Business writing is workplace writing, which is a form of technical writing. • Workplace writing is generally “persuasive” writing. Example 1: A Resume to persuade a potential employer to offer an interview Example 2: A Findings Report to persuade employees to follow certain policies or procedures in order to improve performance or correct errors or problems.
  • 53. What Is Business Writing? Business writing is any kind of writing assignment done specifically for a business. Memorandums, reports, proposals, and other forms of writing used in organizations to communicate with internal or external audiences.
  • 55. Business Writing is technical communication or technical writing.
  • 56. Business Writing: Technical or Workplace Writing. Definition of Technical Writing: Writing that “transfers information about a situation, product, service, or concept . . . to audiences of varying levels of technical knowledge, so that each member of the audience clearly understands the message. The word “technical” means skilled, specialized, and strict. Technical writing follows rules and protocols. Source: The Institute of Technical Communication (workshop) June, 1998
  • 57. How to Create Effective Technical or Workplace Writings: 1. Focus on the purpose of your writing 2. Focus on your readers (Audience) 3. Satisfy document requirements (Documentation style; visuals; data) 4. Get to the point. (Concise, uncluttered sentences) 5. Provide accurate information (Research) 6. Present your material logically 7. Express yourself clearly (Grammar; Proofreading) 8. Use efficient wording (Word Choice) 9. Make your ideas accessible (Clarity) 10. Use lists for some information (organized bullets) 11. Format your pages carefully (be neat and leave white space) 12. Manage your time efficiently (Meet deadlines)
  • 58. Why We Need Business Writing? • To explain or justify actions already taken • To convey information, as in a research report or the publishing of a new company policy • To influence the reader to take some action • To deliver good or bad news • To direct action
  • 59. The Writing Process • Planning • Writing • Quality Control
  • 60. The 3 Rs 1. READER 2. RESULT 3. REASON
  • 61. Regardless of what you write, Consider the Rhetorical Triangle . . . Writer Audience (your ethics, morals, (the passions, interests, or skill set characteristics of the ones you’re trying to persuade and Plans to use and their characteristics) Your characteristics to meet your purpose) Subject (the logic you will present -- your topic or message)
  • 62. Job How to write ? C.V. Template Objectives Tips Mistakes
  • 64. C.V. Preparation: • What is the C.V.? It is curriculum vitae C.V.: a summary of your academic , your skills and your job experiences. • What is the Resume? A resume is a personal summary of your professional history and qualifications. It includes information about your career goals, education, work experience, activities, honors, and any special skills you might have.
  • 65. C.V. and Resume CV is used for a fresh graduate who does not have much experience in work. Resume is a brief account of one’s professional or work experience and qualifications; in other words , a resume is a list of the accomplishment or experience the person did in his/her life and is presented by people who have worked before.
  • 66. Objective of writing a C.V. • A good resume is a self-marketing tool – a kind of personal advertisement –that shows off your skills and their values to a future employer. • The main purpose of a C.V/Resume is to help you get a job interview .So it starts by naming your job target and then describe your skills ,experience , and accomplishments as they relate to that job target.
  • 68. CV Tips • Sheet of Pride. • Don’t Fake lines. • K.I.S.S.S Strategy. • Spell Check. • Document Format. • What about your Personal Photo ? • Don’t abuse your CV.
  • 69. CV Tips • Well presented • Interesting • Quick to read •One or two pages at the most White paper or very clear color and good quality, without any décor. •Typed form, avoid writing your resume by hand, except for a company that asks for it like that.
  • 70. CV Tips • Do not include the date in your resume • You do not have to enclose supporting documents, unless they are asked for. • Avoid sending photocopies of your resume • Never include a resume cover. • You have to transmit clarity and professionalism visually (white paper, short phrases, capital letters and with standard format, elegant and simple; emphasize certain information or sections in bold).
  • 71. CV Tips - Use action verbs in your resume - Avoid using too many decorative resources like fitting, colors or very expanded paragraphs. - Be honest in the content, positive and sell the best things about you when you write a resume
  • 73. To avoid: - Do not write a title (we already know that it’s a RESUME or CV) - Do not speak of economic objectives in your resume. - The reasons for change or not working you will explain at the interview. Do not write anything in the resume.
  • 74. To avoid: • Photo: …………. • Use general vocabulary, not technical or slang words , which cannot be understood. • References: not to be annexed to the resume
  • 76. Do not forget - Your resume or CV is useful for your future, not for your past!! - You are not confessing, "you do not have to say/write everything ". It emphasizes what is relevant and what is worth remembering. - Do not write a list of positions carried out and their description. Write achievements and goals obtained!
  • 77. Do not forget -Reflect those abilities you best know how to apply and that you enjoy in work. Do not write things that you do not want to repeat. - Always be honest (I don’t get tired of repeating this advice). It is possible to be creative, but not to lie.
  • 78. Suggestions to keep in mind as you begin developing your C.V. • Sell Yourself • Use active language • Be consistent • Present information in a chronological order within categories • Check for grammar • Insure that your C.V. is neat and visually appealing
  • 79. Make Match: This one takes some time and effort and it's not always easy, but, it's important. Take the job posting and list the criteria the employer is looking for. Then list the skills and experience you have. Either address how your skills match the job in paragraph form or list the criteria and your qualifications.
  • 81. Pitfalls that make employers disregard your CV 1. Poor spelling and grammar. 2. Too Long or too short. 3. Complex formatting and gimmicks 4. Writing in the first person (using ‘I’ and ‘my’ etc). 5. Heading it with ‘Curriculum Vitae’
  • 82. Pitfalls that make employers disregard your CV 6. No personal profile 7. Work experience written like a job description. 8. Information in the wrong order 9. Inclusion of unnecessary or negative information. 10. No mention of IT skills.
  • 83. Pitfalls that make employers disregard your CV 11. Including Photographs with your CV. 12. Hobbies/Interests details 13. Unnecessary information 14. Employment details 15. Lying or being dishonest 16. Layout of CV/Resume 17. Using the same CV/Resume for every job
  • 84. How and where can you find your dream job? • …………….. • …………….. • …………….. • …………….. • …………….. • …………….. • And more ………..