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Fundamentals of Human
Resource Management
DeCenzo and Robbins
Part 2
Fundamentals of HRM
The Motivation Function
• Activities in HRM concerned with helping
employees exert at high energy levels.
• Implications are:
– Individual
– Managerial
– Organizational
• Function of two factors:
– Ability
– Willingness
• Respect
The Motivation Function
• Managing motivation includes:
– Job design
– Setting performance standards
– Establishing effective compensation and
benefits programs
– Understanding motivational theories
The Motivation Function
• Classic Motivation Theories
– Hierarchy of Needs –Maslow
– Theory X – Theory Y –McGregor
– Motivation – Hygiene – Herzberg
– Achievement, Affiliation, and Power Motives
– McClelland
– Equity Theory – Adams
– Expectancy Theory - Vroom
How Important is the
Maintenance Function
• Activities in HRM concerned with maintaining
employees’ commitment and loyalty to the
organization.
– Health
– Safety
– Communications
– Employee assistance programs
• Effective communications programs provide
for 2-way communication to ensure that
employees are well informed and that their
voices are heard.
Translating HRM Functions
into Practice
• Four Functions:
– Employment
– Training and development
– Compensation/benefits
– Employee relations
Translating HRM Functions
into Practice
• Employment - Employment specialists:
– coordinate the staffing function
– advertising vacancies
– perform initial screening
– interview
– make job offers
– do paperwork related to hiring
• Training and Development –
– help employees to maximize their potential
– serve as internal change agents to the
organization
– provide counseling and career development
Translating HRM Functions
into Practice
• Compensation and Benefits –
– establish objective and equitable pay
systems
– design cost-effective benefits packages
that help attract and retain high-quality
employees.
– help employees to effectively utilize their
benefits, such as by providing information
on retirement planning.
Translating HRM Functions
into Practice
• Employee Relations – involves:
– communications
– fair application of policies and procedures
– data documentation
– coordination of activities and services that
enhance employee commitment and
loyalty
– Employee relations should not be confused
with labor relations, which refers to HRM in
a unionized environment.
Translating HRM Functions
into Practice
• Purpose and Elements of HRM
Communications
– Keep employees informed of what is
happening and knowledgeable of policies
and procedures.
– Convey that the organization values
employees.
– Build trust and openness, and reinforce
company goals.
Translating HRM Functions
into Practice
• Effective Communication programs
involve:
– Top Management Commitment
– Effective Upward Communication
– Determining What to Communicate
– Allowing for Feedback
– Information Sources
Does HRM Really Matter?
• Research has shown that a fully functioning
HR department does make a difference.
• Organizations that spend money to have
quality HR programs perform better than
those who don’t.
• Practices that are part of superior HR
services include:
– rewarding productive work
– creating a flexible work-friendly environment
– properly recruiting and retaining quality workers
– effective communications
HRM in a Global Village
• HRM functions are more complex when
employees are located around the
world.
• Consideration must be given to such
things as foreign language training,
relocation and orientation processes,
etc.
• HRM also involves considering the
needs of employees’ families when they
are sent overseas.
HR and Corporate Ethics
• HRM must:
– Make sure employees know about
corporate ethics policies
– Train employees and supervisors on how
to act ethically

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Hr mweek 1 lecture 2

  • 1. Fundamentals of Human Resource Management DeCenzo and Robbins Part 2 Fundamentals of HRM
  • 2. The Motivation Function • Activities in HRM concerned with helping employees exert at high energy levels. • Implications are: – Individual – Managerial – Organizational • Function of two factors: – Ability – Willingness • Respect
  • 3. The Motivation Function • Managing motivation includes: – Job design – Setting performance standards – Establishing effective compensation and benefits programs – Understanding motivational theories
  • 4. The Motivation Function • Classic Motivation Theories – Hierarchy of Needs –Maslow – Theory X – Theory Y –McGregor – Motivation – Hygiene – Herzberg – Achievement, Affiliation, and Power Motives – McClelland – Equity Theory – Adams – Expectancy Theory - Vroom
  • 5. How Important is the Maintenance Function • Activities in HRM concerned with maintaining employees’ commitment and loyalty to the organization. – Health – Safety – Communications – Employee assistance programs • Effective communications programs provide for 2-way communication to ensure that employees are well informed and that their voices are heard.
  • 6. Translating HRM Functions into Practice • Four Functions: – Employment – Training and development – Compensation/benefits – Employee relations
  • 7. Translating HRM Functions into Practice • Employment - Employment specialists: – coordinate the staffing function – advertising vacancies – perform initial screening – interview – make job offers – do paperwork related to hiring • Training and Development – – help employees to maximize their potential – serve as internal change agents to the organization – provide counseling and career development
  • 8. Translating HRM Functions into Practice • Compensation and Benefits – – establish objective and equitable pay systems – design cost-effective benefits packages that help attract and retain high-quality employees. – help employees to effectively utilize their benefits, such as by providing information on retirement planning.
  • 9. Translating HRM Functions into Practice • Employee Relations – involves: – communications – fair application of policies and procedures – data documentation – coordination of activities and services that enhance employee commitment and loyalty – Employee relations should not be confused with labor relations, which refers to HRM in a unionized environment.
  • 10. Translating HRM Functions into Practice • Purpose and Elements of HRM Communications – Keep employees informed of what is happening and knowledgeable of policies and procedures. – Convey that the organization values employees. – Build trust and openness, and reinforce company goals.
  • 11. Translating HRM Functions into Practice • Effective Communication programs involve: – Top Management Commitment – Effective Upward Communication – Determining What to Communicate – Allowing for Feedback – Information Sources
  • 12. Does HRM Really Matter? • Research has shown that a fully functioning HR department does make a difference. • Organizations that spend money to have quality HR programs perform better than those who don’t. • Practices that are part of superior HR services include: – rewarding productive work – creating a flexible work-friendly environment – properly recruiting and retaining quality workers – effective communications
  • 13. HRM in a Global Village • HRM functions are more complex when employees are located around the world. • Consideration must be given to such things as foreign language training, relocation and orientation processes, etc. • HRM also involves considering the needs of employees’ families when they are sent overseas.
  • 14. HR and Corporate Ethics • HRM must: – Make sure employees know about corporate ethics policies – Train employees and supervisors on how to act ethically