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Social Protection Reform and Integration Project



Palestinian Ministry of Social Affairs                                                                     European Commission




                                            Human Resources Need Assessment Tools

        1.     Employee Profile:
        Name: _______________________________ Title: _____________________________
        Qualifications: ___________________________ Years in MoSA:___________________
        Workstation: _____________________________ Department/Division:______________

        2.     Do you have specific job description? Yes______ , No_______.
        3.     Do you have job plan? Yes ________, No _______.
        4.     Have you attended professional training courses related to your current job?
        5.     What are the topics? ________________________________________________,
               for how long?_________
        6.     Were the attended courses helpful in performing your duties? Yes___, No____.
        7.     Please indicate top 5 priorities areas that essential for your professional
               development and will help you to perform your job much better.
           1.__________________________________________________________________
           2.__________________________________________________________________
           3.__________________________________________________________________
           4.__________________________________________________________________
           5.__________________________________________________________________

        8.             Please indicate top 5 competencies/skills that you personally needed to better
                       improve your personal development.
                   1.___________________________________________________________________
                   2.___________________________________________________________________
                   3.___________________________________________________________________
                   4.___________________________________________________________________
                   5.___________________________________________________________________

        9.                   How do you evaluate the working environment?
                             Supportive_____, Average _____, Not supportive ______.

        10.                  To What extent the flow of information and communication are smoothly
                             disseminated from your line manager to you and from you to your subordinate?
                             Very good_______, Good_______, Poor flow______.

        11.                  Have you ever get promoted within MoSA? Yes____, if yes, indicate your last
                             job_______________________, if No, please indicate the reason:
                             _________________________________________________________________
                             _

        12.                  What type of training courses do you wish to attend to fulfill your identified
                             professional areas in Q. 7, please prioritize top 3 course you would like to attend:

        Prepared by: Khaled Ayesh, Institutional & HR Specialist,                                                     1
        EC Contractor: Bernard Brunhes International, France
Social Protection Reform and Integration Project


        12.1.___________________________________________________________________
Palestinian Ministry of Social Affairs                                                      European Commission

        _
        12.2.___________________________________________________________________
        _
        12.3.___________________________________________________________________
        _

        13. What type of training courses do you wish to attend to fulfill your identified personal
        skills areas in Q. 8, please prioritize top 3 courses you would like to attend?
        13.1.___________________________________________________________________
        _
        13.2.___________________________________________________________________
        _
        13.3.___________________________________________________________________
        _

        14. What is your suggestion to improve the organizational development and staff as well?
        14.1.___________________________________________________________________
        _
        14.2.___________________________________________________________________
        _
        14.3.___________________________________________________________________
        _

        15. How do you rate the current performance appraisal practices at MoSA? Good, fair,
            bad, not valid, please explain your insight on the applicable performance system
        If Good: why?____________________________________________________________
        If Fair: why?_____________________________________________________________
        If Bad: why?_____________________________________________________________
        If not valid: Why?_________________________________________________________
        16. What are the factors that motivate you the most for doing excellent job and deliver
            high quality services?
        16.1.___________________________________________________________________
        _
        16.2.___________________________________________________________________
        _
        16.3.___________________________________________________________________
        _

        17. How do you evaluate the current internal relationships between and amongst staff at
            the following levels: (good, neutral, bad)
        17.1.Ministry level: the relationship among various directorates: (__________)
        17.2.Professional level: the relationship among operational staff: (__________)
        17.3.Functional level: the relationship among Ministry and district offices (________)
        17.4.Service delivery: the relationship among the front service providers and end
             beneficiaries of service recipients (____________).

        Prepared by: Khaled Ayesh, Institutional & HR Specialist,                                      2
        EC Contractor: Bernard Brunhes International, France
Social Protection Reform and Integration Project



Palestinian Ministry of Social Affairs                                                      European Commission

        18. Any areas you would like to add to improve yourself personally and professionally
             within MoSA settings and within the Social Protection and Integration Programme.
        18.1.__________________________________________________________________
        18.2.__________________________________________________________________
        18.3___________________________________________________________________




        Prepared by: Khaled Ayesh, Institutional & HR Specialist,                                      3
        EC Contractor: Bernard Brunhes International, France

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Human Resources Need Assessment Tools

  • 1. Social Protection Reform and Integration Project Palestinian Ministry of Social Affairs European Commission Human Resources Need Assessment Tools 1. Employee Profile: Name: _______________________________ Title: _____________________________ Qualifications: ___________________________ Years in MoSA:___________________ Workstation: _____________________________ Department/Division:______________ 2. Do you have specific job description? Yes______ , No_______. 3. Do you have job plan? Yes ________, No _______. 4. Have you attended professional training courses related to your current job? 5. What are the topics? ________________________________________________, for how long?_________ 6. Were the attended courses helpful in performing your duties? Yes___, No____. 7. Please indicate top 5 priorities areas that essential for your professional development and will help you to perform your job much better. 1.__________________________________________________________________ 2.__________________________________________________________________ 3.__________________________________________________________________ 4.__________________________________________________________________ 5.__________________________________________________________________ 8. Please indicate top 5 competencies/skills that you personally needed to better improve your personal development. 1.___________________________________________________________________ 2.___________________________________________________________________ 3.___________________________________________________________________ 4.___________________________________________________________________ 5.___________________________________________________________________ 9. How do you evaluate the working environment? Supportive_____, Average _____, Not supportive ______. 10. To What extent the flow of information and communication are smoothly disseminated from your line manager to you and from you to your subordinate? Very good_______, Good_______, Poor flow______. 11. Have you ever get promoted within MoSA? Yes____, if yes, indicate your last job_______________________, if No, please indicate the reason: _________________________________________________________________ _ 12. What type of training courses do you wish to attend to fulfill your identified professional areas in Q. 7, please prioritize top 3 course you would like to attend: Prepared by: Khaled Ayesh, Institutional & HR Specialist, 1 EC Contractor: Bernard Brunhes International, France
  • 2. Social Protection Reform and Integration Project 12.1.___________________________________________________________________ Palestinian Ministry of Social Affairs European Commission _ 12.2.___________________________________________________________________ _ 12.3.___________________________________________________________________ _ 13. What type of training courses do you wish to attend to fulfill your identified personal skills areas in Q. 8, please prioritize top 3 courses you would like to attend? 13.1.___________________________________________________________________ _ 13.2.___________________________________________________________________ _ 13.3.___________________________________________________________________ _ 14. What is your suggestion to improve the organizational development and staff as well? 14.1.___________________________________________________________________ _ 14.2.___________________________________________________________________ _ 14.3.___________________________________________________________________ _ 15. How do you rate the current performance appraisal practices at MoSA? Good, fair, bad, not valid, please explain your insight on the applicable performance system If Good: why?____________________________________________________________ If Fair: why?_____________________________________________________________ If Bad: why?_____________________________________________________________ If not valid: Why?_________________________________________________________ 16. What are the factors that motivate you the most for doing excellent job and deliver high quality services? 16.1.___________________________________________________________________ _ 16.2.___________________________________________________________________ _ 16.3.___________________________________________________________________ _ 17. How do you evaluate the current internal relationships between and amongst staff at the following levels: (good, neutral, bad) 17.1.Ministry level: the relationship among various directorates: (__________) 17.2.Professional level: the relationship among operational staff: (__________) 17.3.Functional level: the relationship among Ministry and district offices (________) 17.4.Service delivery: the relationship among the front service providers and end beneficiaries of service recipients (____________). Prepared by: Khaled Ayesh, Institutional & HR Specialist, 2 EC Contractor: Bernard Brunhes International, France
  • 3. Social Protection Reform and Integration Project Palestinian Ministry of Social Affairs European Commission 18. Any areas you would like to add to improve yourself personally and professionally within MoSA settings and within the Social Protection and Integration Programme. 18.1.__________________________________________________________________ 18.2.__________________________________________________________________ 18.3___________________________________________________________________ Prepared by: Khaled Ayesh, Institutional & HR Specialist, 3 EC Contractor: Bernard Brunhes International, France