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May 28, 2013

US Education and Training
Challenges
for IBM

Ned McCulloch, IBM Global Skills Issue Manager

© 2013 IBM Corporation
Goals for Skills Development and Education Practice

–Improved Supply of Work Ready Graduates
–Support for Incumbent Workforce Training
–Lift Education using Technology

© 2013 IBM Corporation
IBM’s Challenge on Staffing and Skills
Availability of the Right Skills is a major challenge to sustainability and
growth
 Positions are always open - 1769 in August 2013
– For local openings go to ibm-us.jobs
 Skills Shortage Exists in:
– Technical degrees
• Skills in short supply & constant need of
refresh
– Management Expertise
– Business skills / professionalism
– Soft skills (collaboration, teaming, customer
relations)
 Increased focus on local hiring to improve retention
rates

© 2013 IBM Corporation
Sample Openings in United States
Software Developer
United States
Software Developer
Austin, TX
Business Analyst - Kenexa - Location is DFW area
United States
Recruiter II - Kenexa - Lincoln, NE
United States
MSS Deployment Engineer
United States
Sales Reporting Warehouse Application Lead
Bethesda, MD
Software Developer
Austin, TX
Testing Manager
Seattle, WA
Recruitment Operations Manager - Kenexa
United States
Software Developer
Austin, TX
Client Sourcing Consultant
United States
Sales Support Internship
San Francisco, CA
Sr. Java Developer
Baton Rouge, LA

© 2013 IBM Corporation
IBM Work on Skills in the Community from “Cradle to Career”
 IBM’s Corporate Citizenship portfolio spans early childhood and STEM (science, technology,
engineering and mathematics) education, along with early college programs and a focus on
teacher professional development
– P-TECH 9-14 model: Provides students with an Associate in Applied Science degree
that will lead to a career in the IT industry or ongoing education in a postsecondary
institution
– Mentoring: Providing thousands of young people with access to adult role models, with a
focus on academics
– Teachers TryScience: Strengthens teacher instruction in project-based learning by
providing high quality STEM lessons integrated with pedagogical supports, including
actual video examples of teacher instruction

© 2013 IBM Corporation
A new grades 9-14 school model focused on STEM
P-TECH provides students with a school-college-career continuum that
helps them understand the direct links between what they are learning
today and the workplace.
 Our Mission:
– Enable students to master the skills
and knowledge that they need to
graduate with an associate degree
– Secure an entry-level position in the
highly competitive IT industry or to
continue and complete study in a
higher education institution.

6

© 2013 IBM Corporation
Early Results
P-TECH
Attendance:
94% year-to-date attendance rate
NYC High School Standards:
80% of the legacy cohort is meeting
or exceeding state standards in
English and math.
College Readiness:
50% of the legacy cohort has met
college-ready benchmarks in both
English and math
College Credit Completion:
74 students are enrolled in at least
one of nine college courses,
including Programming and
Calculus

7

Sarah E. Goode
Attendance and Achievement:
98% of Freshmen on Track, Highest in
Southwest Network
96% Attendance Rate, Highest in
Southwest Network
College Readiness:
Predictive assessments show
Goode students exceeding yearly
goal on EXPLORE Exam, Best MOY
Growth in Southwest Network
Next Year:
Over 700 applications submitted for
next year's incoming class

© 2013 IBM Corporation
Skills Development with the IBM Workforce
 Major investments to build the deep technical skills
of our staff.
 $500-$600 million of Training for IBM Employees
each year.
 Over 1 million training hours for US IBM
employees in 2012;
330,000 Courses Completed.
 Combination of Web and Classroom training.
– Project Management is most common course
– Other on Technical content, Process
Improvement, Soft Skills

© 2013 IBM Corporation
Incumbent Workforce Training at IBM

 Learning@IBM
 Corporate Universities
 Social Media
–Intranet
–Connections
–Wikis
–Blogs
–Media Library
–Video Games
 Kick Off Meetings and informal
training sessions

© 2013 IBM Corporation
IBM’s Work with Higher Education

 University Relations
– Award Programs
• Open Collaborative Research
• Faculty
• Shared University Research
• Ph.D. Fellowship
– Centers for Advance Studies
– IBM Research
 Academic Initiative
– Training materials, curriculum guides, software, hardware and cloud
capabilities.
– IBM offerings are available to Universities at no charge.
– We help train faculty in the use of our course materials.

© 2013 IBM Corporation
IBM Working with State of Louisiana and Lousiana State University
on Curriculum Redesign, Outreach, and Experiential Learning
Programs

Opportunity

Description

Outcomes

Timing

 Curriculum Development

 Immediate Tactical actions

 Continual Source of
– IBM enabled/aware
– Increase in
ENG/CS Grads
– Female Applicants

 Math Major (Female rich
environments)

 New hires requiring
minimal training

 Aligned Academic Initiative
 Majors Identified

Curriculum

Start Aug 2013

 Other eg., Business

Outreach

Programs

Reach out to High Schools and Higher Education
Facilities

 Attract greater
volumes
 Encourage more
females early

 Internships: provide on-the-job training for university
graduates (year 4)

Greater take up of jobs

 Scholarships for Females

Faster time to
productivity

Start Fall 2013

 Computer Science Minor

Start Jul 2014

© 2013 IBM Corporation
IBM Education Technology focuses on outcomes: How do you
improve teaching effectiveness and, thereby, student outcomes?
Business outcomes
• Student achievement scores
improved

• Actionable recommendations and insights
for teachers to help at-risk students

• Expanded evaluation and instructional
tools for teachers and administrators

• More personalized learning environments
for students

Transformational stages
Value

Single View of
Student
Information

Education
Performance
Analysis

Mobile Learning

Instructional
Intervention

Personal Learning
Environment

Optimize outcomes
Analyze patterns
Manage data
Maturity
© 2013 IBM Corporation
We integrate information and apply advanced analytics to improve student
achievement and teacher performance.

Student
and Teacher
Data Systems

Single view of the
student across the
system

Education
Performance
Management

Insights for
teachers, parents, &
administrators

Decision
Management

Intervention
Management

Predictive analytics
to identify at-risk
students

Coordinating the
learning services
and professionals

Mobility
and
Collaboration

Easy access to
the learning a
student needs

© 2013 IBM Corporation
Legislative Challenges
Access to skilled workforce
– Improve supply of workforce ready graduates through reauthorization of
the Perkins Career and Technical Training (CTE) Program
-- Fund H1B Training Grants and STEM education Immigration
Legislation.
– Support WIA Reform for incumbent workforce training
-- Fund High School Redesign Program ($300 million request)

© 2013 IBM Corporation

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IBM education and training challenges and Perkins CTE Reform

  • 1. May 28, 2013 US Education and Training Challenges for IBM Ned McCulloch, IBM Global Skills Issue Manager © 2013 IBM Corporation
  • 2. Goals for Skills Development and Education Practice –Improved Supply of Work Ready Graduates –Support for Incumbent Workforce Training –Lift Education using Technology © 2013 IBM Corporation
  • 3. IBM’s Challenge on Staffing and Skills Availability of the Right Skills is a major challenge to sustainability and growth  Positions are always open - 1769 in August 2013 – For local openings go to ibm-us.jobs  Skills Shortage Exists in: – Technical degrees • Skills in short supply & constant need of refresh – Management Expertise – Business skills / professionalism – Soft skills (collaboration, teaming, customer relations)  Increased focus on local hiring to improve retention rates © 2013 IBM Corporation
  • 4. Sample Openings in United States Software Developer United States Software Developer Austin, TX Business Analyst - Kenexa - Location is DFW area United States Recruiter II - Kenexa - Lincoln, NE United States MSS Deployment Engineer United States Sales Reporting Warehouse Application Lead Bethesda, MD Software Developer Austin, TX Testing Manager Seattle, WA Recruitment Operations Manager - Kenexa United States Software Developer Austin, TX Client Sourcing Consultant United States Sales Support Internship San Francisco, CA Sr. Java Developer Baton Rouge, LA © 2013 IBM Corporation
  • 5. IBM Work on Skills in the Community from “Cradle to Career”  IBM’s Corporate Citizenship portfolio spans early childhood and STEM (science, technology, engineering and mathematics) education, along with early college programs and a focus on teacher professional development – P-TECH 9-14 model: Provides students with an Associate in Applied Science degree that will lead to a career in the IT industry or ongoing education in a postsecondary institution – Mentoring: Providing thousands of young people with access to adult role models, with a focus on academics – Teachers TryScience: Strengthens teacher instruction in project-based learning by providing high quality STEM lessons integrated with pedagogical supports, including actual video examples of teacher instruction © 2013 IBM Corporation
  • 6. A new grades 9-14 school model focused on STEM P-TECH provides students with a school-college-career continuum that helps them understand the direct links between what they are learning today and the workplace.  Our Mission: – Enable students to master the skills and knowledge that they need to graduate with an associate degree – Secure an entry-level position in the highly competitive IT industry or to continue and complete study in a higher education institution. 6 © 2013 IBM Corporation
  • 7. Early Results P-TECH Attendance: 94% year-to-date attendance rate NYC High School Standards: 80% of the legacy cohort is meeting or exceeding state standards in English and math. College Readiness: 50% of the legacy cohort has met college-ready benchmarks in both English and math College Credit Completion: 74 students are enrolled in at least one of nine college courses, including Programming and Calculus 7 Sarah E. Goode Attendance and Achievement: 98% of Freshmen on Track, Highest in Southwest Network 96% Attendance Rate, Highest in Southwest Network College Readiness: Predictive assessments show Goode students exceeding yearly goal on EXPLORE Exam, Best MOY Growth in Southwest Network Next Year: Over 700 applications submitted for next year's incoming class © 2013 IBM Corporation
  • 8. Skills Development with the IBM Workforce  Major investments to build the deep technical skills of our staff.  $500-$600 million of Training for IBM Employees each year.  Over 1 million training hours for US IBM employees in 2012; 330,000 Courses Completed.  Combination of Web and Classroom training. – Project Management is most common course – Other on Technical content, Process Improvement, Soft Skills © 2013 IBM Corporation
  • 9. Incumbent Workforce Training at IBM  Learning@IBM  Corporate Universities  Social Media –Intranet –Connections –Wikis –Blogs –Media Library –Video Games  Kick Off Meetings and informal training sessions © 2013 IBM Corporation
  • 10. IBM’s Work with Higher Education  University Relations – Award Programs • Open Collaborative Research • Faculty • Shared University Research • Ph.D. Fellowship – Centers for Advance Studies – IBM Research  Academic Initiative – Training materials, curriculum guides, software, hardware and cloud capabilities. – IBM offerings are available to Universities at no charge. – We help train faculty in the use of our course materials. © 2013 IBM Corporation
  • 11. IBM Working with State of Louisiana and Lousiana State University on Curriculum Redesign, Outreach, and Experiential Learning Programs Opportunity Description Outcomes Timing  Curriculum Development  Immediate Tactical actions  Continual Source of – IBM enabled/aware – Increase in ENG/CS Grads – Female Applicants  Math Major (Female rich environments)  New hires requiring minimal training  Aligned Academic Initiative  Majors Identified Curriculum Start Aug 2013  Other eg., Business Outreach Programs Reach out to High Schools and Higher Education Facilities  Attract greater volumes  Encourage more females early  Internships: provide on-the-job training for university graduates (year 4) Greater take up of jobs  Scholarships for Females Faster time to productivity Start Fall 2013  Computer Science Minor Start Jul 2014 © 2013 IBM Corporation
  • 12. IBM Education Technology focuses on outcomes: How do you improve teaching effectiveness and, thereby, student outcomes? Business outcomes • Student achievement scores improved • Actionable recommendations and insights for teachers to help at-risk students • Expanded evaluation and instructional tools for teachers and administrators • More personalized learning environments for students Transformational stages Value Single View of Student Information Education Performance Analysis Mobile Learning Instructional Intervention Personal Learning Environment Optimize outcomes Analyze patterns Manage data Maturity © 2013 IBM Corporation
  • 13. We integrate information and apply advanced analytics to improve student achievement and teacher performance. Student and Teacher Data Systems Single view of the student across the system Education Performance Management Insights for teachers, parents, & administrators Decision Management Intervention Management Predictive analytics to identify at-risk students Coordinating the learning services and professionals Mobility and Collaboration Easy access to the learning a student needs © 2013 IBM Corporation
  • 14. Legislative Challenges Access to skilled workforce – Improve supply of workforce ready graduates through reauthorization of the Perkins Career and Technical Training (CTE) Program -- Fund H1B Training Grants and STEM education Immigration Legislation. – Support WIA Reform for incumbent workforce training -- Fund High School Redesign Program ($300 million request) © 2013 IBM Corporation

Editor's Notes

  • #6: At IBM, we are firm believers in the need to build the base of scientists and engineers and prepare the next generation of innovators. Our efforts are focused on preparing students for the Knowledge Economy by developing their skills from “cradle to career.” If we are going to have a constant flow of talent in science and engineering, we need to attend to the earliest stages in the K-12 pipeline. We are providing students at the youngest stages with quality pre-K educational experiences, improving literacy at the elementary level, enhancing our efforts through the middle and high school years by raising the quality of STEM (science, technology, engineering, and mathematics) education, and providing students with innovative opportunities to achieve postsecondary credentials that can secure them real careers. At the same time, we are committed to supporting teachers, providing them with effective professional development tools and resources that will improve their instruction, especially as it relates to STEM. Program Descriptions IBM KidSmart Early Learning Program (www.kidsmartearlylearning.org) IBM KidSmart integrates interactive teaching and learning activities using the latest technology into the pre-kindergarten curricula. The centerpiece of KidSmart is the Young Explorer, a colorful “kid-proof” play station manufactured by Little Tikes and IBM and loaded with educational software. Reading Companion Grant Program (www.readingcompanion.org) Reading Companion is helping children and adults gain literacy skills through innovative speech-recognition technology that “listens” and provides individualized feedback to the user, enabling emerging readers to practice their pronunciation as they acquire fundamental English reading skills. The software also examines student performance to help teachers assess student learning. TryScience (www.tryscience.org) TryScience, a collaboration of the New York Hall of Science, IBM, and the Association of Science-Technology Centers, provides interactive exhibits, multimedia adventures, and on- and offline science projects that children, parents, and teachers can do at home or in school. IBM Mentoring (under development) Through IBM’s mentoring program, IBM employees are providing students with online academic assistance and career counseling, while letting them know that adults do care about their issues and concerns. IBM mentors, students and teachers communicate online using a Web-based tool that enables communication and collaboration on classroom-based activities in a secure environment. (Note: This software is being rebuilt and will launch July 2013.) Pathways in Technology Early College High School (P-TECH) and Sarah E. Goode STEM Academy (www.ptechnyc.org and goodestemacademy.org) Pathways in Technology Early College High Schools are innovative public schools spanning grades 9 to 14 that bring together the best elements of high school, college, and the world of work. Within a six-year, structured, and integrated timeframe, students graduate with a no-cost Associate in Applied Science degree, along with the skills and knowledge they need to continue their studies or step seamlessly into well paying, high potential jobs in the Information Technology (IT) industry. This model was designed to be both widely replicable and sustainable as part of a national effort to reform career and technical education. The first 9-14 school, Pathways in Technology Early College High School (P-TECH) opened in September 2011, in Brooklyn, New York, as a collaboration between the New York City Department of Education, the City University of New York, New York City College of Technology (“City Tech”) and IBM. P-TECH was replicated in four schools in Chicago in September 2012. IBM is spearheading one school, the Sarah E. Goode STEM Academy, in collaboration with the Chicago Public Schools, City Colleges of Chicago, and Richard J. Daley College. (Other lead companies include Cisco, Motorola, and Verizon.) Transition to Teaching Through Transition to Teaching, IBM has enabled its employees to become fully accredited math or science teachers in their local communities by providing guidance and funding to help them move into teaching as their next career move, while still working at IBM. IBM was the first company to provide its employees with this second-career opportunity in teaching. Teachers TryScience (www.teacherstryscience.org) Through Teachers TryScience, teachers at all levels are able to improve their instruction of project-based lessons. The site provides STEM lessons that are integrated with online pedagogical supports – including videos demonstrating high-quality teaching – designed to help teachers effectively implement the lessons in their classrooms. Lessons will be mapped to Next Generation Science Standards. On Demand Community On Demand Community provides enables IBM employees and retirees to find volunteer activities and identify skills and expertise they can contribute to a cause. It equips volunteers to empower schools and community organizations by contributing their time, talent and expertise on a range of subjects, including math and science education. By tracking their volunteer hours in the On Demand Community portal, IBM employees and retirees can help the schools and not-for-profit organizations they support to qualify for IBM Community Grants.
  • #7: PTECH is an innovative, public school spanning grades 9-14 and creates a direct pipeline from high school to college and into a viable career in the IT industry P-TECH’s mission is to provide students with a personalized pathway to make the transition from education to industry. P-TECH students will graduate with a no-cost associate degree, and will be positioned to secure entry-level positions in the highly competitive Information Technology field(s) and/or complete their studies in a four-year higher education institution. Now I’ll take a step back and talk briefly about the context of our work and how PTECH fits in to the broader education and economic landscape.