IBM Server and Storage Support
                        Some Questions You May
                          Be Asking Yourself…




Better Service. Better Value.
“Can TERiX support IBM hardware?"


 TERiX engineers carry OEM certifications and
  are incented with KPI to stay current with
  them. We take pride in the fact that we can
  service the most complex systems each OEM
  has to offer, including the IBM p Series and
  other IBM platforms.



Better Service. Better Value.
"What independent support options are
               there for IBM systems?"
 Contract for 7x24x365 support, or variations
  that include weekdays, or help desk with
  parts. You choose the options!

 Learn more about our IBM Support Program
  at http://www.terix.com/ibm_support.php




Better Service. Better Value.
"Do maintenance solutions for IBM legacy
             hardware fit your needs?"

 It is the TERiX mission to deliver flexible
  information technology service solutions. We
  understand that buying new hardware may
  not be the cheapest or easiest solution, so we
  offer SLAs on legacy hardware that the OEM
  may not.




Better Service. Better Value.
"Can I put other systems on the
                         same contract?"
 Because TERiX is an independent maintainer,
  we do not discriminate between brands. We
  have support options for most OEM
  equipment including EMC, Sun, HP, STK,
  NetApp, Cisco, Hitachi, Dell, and other IBM
  models that may not be listed here.




Better Service. Better Value.
"What extra benefits does your
                  maintenance provider offer?"

 Our 'Fix First' and flexible contract are a few
  examples of TERiX Values that were
  specifically offered to serve the customer
  better. Our goal is to deliver service with a
  focus on customer satisfaction, second to
  none.



Better Service. Better Value.
About TERiX
TERiX Computer Service delivers enterprise-grade support for servers, storage,
network hardware and operating systems from over 30 manufacturers
including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
customer satisfaction to exceed Service Level benchmarks and deliver a
superior alternative to OEM hardware support. TERiX customers include a
significant portion of the Fortune 50 and more than twenty U.S. and Canadian
federal government agencies. In business since 1997, TERiX is headquartered
in Sunnyvale, California, and can be found online at
http://www.terix.com/index.php




Better Service. Better Value.

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IBM Server and Storage Support

  • 1. IBM Server and Storage Support Some Questions You May Be Asking Yourself… Better Service. Better Value.
  • 2. “Can TERiX support IBM hardware?"  TERiX engineers carry OEM certifications and are incented with KPI to stay current with them. We take pride in the fact that we can service the most complex systems each OEM has to offer, including the IBM p Series and other IBM platforms. Better Service. Better Value.
  • 3. "What independent support options are there for IBM systems?"  Contract for 7x24x365 support, or variations that include weekdays, or help desk with parts. You choose the options!  Learn more about our IBM Support Program at http://www.terix.com/ibm_support.php Better Service. Better Value.
  • 4. "Do maintenance solutions for IBM legacy hardware fit your needs?"  It is the TERiX mission to deliver flexible information technology service solutions. We understand that buying new hardware may not be the cheapest or easiest solution, so we offer SLAs on legacy hardware that the OEM may not. Better Service. Better Value.
  • 5. "Can I put other systems on the same contract?"  Because TERiX is an independent maintainer, we do not discriminate between brands. We have support options for most OEM equipment including EMC, Sun, HP, STK, NetApp, Cisco, Hitachi, Dell, and other IBM models that may not be listed here. Better Service. Better Value.
  • 6. "What extra benefits does your maintenance provider offer?"  Our 'Fix First' and flexible contract are a few examples of TERiX Values that were specifically offered to serve the customer better. Our goal is to deliver service with a focus on customer satisfaction, second to none. Better Service. Better Value.
  • 7. About TERiX TERiX Computer Service delivers enterprise-grade support for servers, storage, network hardware and operating systems from over 30 manufacturers including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on customer satisfaction to exceed Service Level benchmarks and deliver a superior alternative to OEM hardware support. TERiX customers include a significant portion of the Fortune 50 and more than twenty U.S. and Canadian federal government agencies. In business since 1997, TERiX is headquartered in Sunnyvale, California, and can be found online at http://www.terix.com/index.php Better Service. Better Value.