Oracle Sun Server, Storage, and OS Support
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TERiX offers alternative support options to Oracle/Sun's support program for Sun hardware and older Solaris operating systems. They provide various service levels that are more flexible than Oracle/Sun's single option. TERiX supports Oracle/Sun servers, storage systems, and Solaris operating systems up to version 10. They aim to avoid vendor lock-in and help customers get the most value from their existing IT assets.
Oracle Sun Server, Storage, and OS Support
- 1. Oracle/Sun Server, Storage, and OS Support Some Questions You May Have… Better Service. Better Value.
- 2. "What alternatives are there to Oracle/Sun's support program?" If you are running Sun hardware and Solaris 10 or earlier OS versions, you have more options for support than you may realize. Our cost-effective maintenance program gives customers the flexibility of choosing from multiple service levels instead of having to settle for the OEM's one-size-fits-all support program. Better Service. Better Value.
- 3. "What Oracle/Sun support levels does TERiX offer?" TERiX offers 24x7x365 support, as well as less comprehensive options, for Oracle/Sun hardware servers running Solaris, and support for STK/Sun storage systems. Contact us to learn more! Better Service. Better Value.
- 4. "Do we need operating system support on our Oracle Sun systems?" TERiX offers operating system support on Solaris 10 and prior versions. TERiX provides swift recommendations and action plans acting as an agent of end-user rights and license. Better Service. Better Value.
- 5. "How do I avoid vendor lock in my datacenter?" Don't confuse brand loyalty with vendor lock. Instead of feeling pressured to buy the latest and greatest hardware, get the most out of your current assets and insure your EOSL gear to free up IT budget for the projects you have planned. Find out more about vendor lock at http://www.terix.com/multivendor/index.php Better Service. Better Value.
- 6. "Are we dissatisfied with the problems created by our current provider?" Customer satisfaction is our number one goal and delivering flexible, best-fit hardware maintenance solutions is our only business. We deliver tailored SLA coverage with complete transparency on every service ticket. Most OEMs obsess over their share price; TERiX chooses to obsess over the customer instead. Better Service. Better Value.
- 7. About TERiX TERiX Computer Service delivers enterprise-grade support for servers, storage, network hardware and operating systems from over 30 manufacturers including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on customer satisfaction to exceed Service Level benchmarks and deliver a superior alternative to OEM hardware support. TERiX customers include a significant portion of the Fortune 50 and more than twenty U.S. and Canadian federal government agencies. In business since 1997, TERiX is headquartered in Sunnyvale, California, and can be found online at http://www.terix.com/index.php Better Service. Better Value.