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Chapter 1.1. The Purpose and Evolution of Industrial Engineering
Chapter 1.2. The Role and Career of the Industrial Engineer in the Modern Organization
Chapter 1.3. Educational Programs for the Industrial Engineer
Chapter 1.4. The Industrial Engineer As a Manager
Chapter 1.5. Fundamentals of Industrial Engineer
Chapter 1.6. The Future of Industrial Engineering – One perspective
Chapter 1.7. Future Technologies for the Industrial Engineer
Chapter 1.8. The Future Directions of Industrial Enterprises
Chapter 1.9. The Roles of Industrial and Systems Engineering in Large-Scale Organizational Transformation
Chapter 2.1. The Concept and Importance of Productivity
Chapter 2.2. Productivity Improvement Through Business
Chapter 2.3. Total Productivity Management
Chapter 2.4. Performance Management: A Key Role for Supervisors and Team Leaders
Chapter 2.5. Managing Change Through Teams
Chapter 2.6. Involvement, Empowerment, and Motivation
Chapter 2.7. Engineering Ethics: Application to Industrial Engineering
Chapter 2.8. Case Study: Productivity Improvement Through Employee Participation
Chapter 2.9. Case Study: Reducing Labor Costs Using Industrial Engineering Techniques
Chapter 2.10. Case Study: Teamworking As a Contributor to Global Success
Chapter 2.11. Case Study: Company Turnaround Using Industrial Engineering Techniques
Chapter 2.12. Case Study: Improving Response to Customer Demand
Chapter 2.13. Case Study: Transforming a Company in Central Europe Using Industrial Engineering Methods
Chapter 3.1. Principles of Engineering Economy and the Capital Allocation Process
Chapter 3.2. Budgeting and Planning for Profits
Chapter 3.3. Cost Accounting and Activity-Based Costing
Chapter 3.4. Product Cost Estimating
Chapter 3.5. Life Cycle Cost Analysis
Chapter 3.6. Case Study: Implementing an Activity-Based Costing Program at Auto Parts International
Chapter 4.1. Methods Engineering and Workplace Design
Chapter 4.2. Continuous Improvement (Kaizen)
Chapter 4.3. Work Design and Flow Processes for Support Staff
Chapter 4.4. Setup Time Reduction
Chapter 4.5. Case Study: Achieving Quick Machine Setups
Chapter 5.1. Measurement of Work
Chapter 5.2. Purpose and Justification of Engineered Labor Standards
Chapter 5.3. Standard Data Concepts and Development
Chapter 5.4. Developing Engineered Labor Standards
Chapter 5.5. Allowances
Chapter 5.6. Computerized Labor Standards
Chapter 5.7. Implementation and Maintenance of Engineered Labor Standards
Chapter 5.8. Work Measurement in Automated Processes
Chapter 5.9. Case Study: Automated Standard Setting for Casting and Cast Finishing Operations
Chapter 5.10. Case Study: Labor Standards for Long-Cycled Jobs in the Aerospace Industry
Chapter 5.11. Case Study: Staffing a Newspaper Pressroom Operation
Chapter 6.1. Ergonomic Information Resources
Chapter 6.2. Designing, Implementing, and justifying an Ergonomics Program
Chapter 6.3. Ergonomic Consumer Product Design
Chapter 6.4. Manufacturing Ergonomics
Chapter 6.5. Ergonomics in the Office Environment
Chapter 6.6. The Interface Between Production System Design and Individual Mechanical Exposure
Chapter 6.7. Human-Machine System Design and Information Processing
Chapter 6.8. The Biomechanical Profile of Repetitive Manual Work Routines
Chapter 6.9. International Environmental Standards Based on ISO 14000
Chapter 6.10. Occupational Safety Management and Engineering
Chapter 6.11. Ergonomic Evaluation Tools for Analyzing Work
Chapter 6.12. Case Study: Prevention of Work-Related Musculoskeletal Disorders in Manufacturing and Service Environments

Chapter 7.1. Performance-Based Compensation: Designing Total Rewards to Drive Performance
Chapter 7.2. Job Evaluation
Chapter 7.3. Lean Organization Pay Design
Chapter 7.4. Reengineering Production Incentive Plans
Chapter 7.5. Presenting a Case at Arbitration
Chapter 7.6. Compensation Administration
Chapter 7.7. Case Study: Modern Labor Relations: The Role of Industrial Engineers and Unions
Chapter 8.1. A Quantitative Approach to the Site Selection Process
Chapter 8.2. Facilities Layout and Design
Chapter 8.3. A Participatory Approach to Computer-Aided Workplace Design
Chapter 8.4. Planning a Manufacturing Cell
Chapter 8.5. Case Study: Relocating and Consolidating Plant Operations
Chapter 8.6. Case Study: Changing from a Line to a Cellular Production System
Chapter 9.1. Agile Production: Design Principles for Highly Adaptable Systems
Chapter 9.2. Scheduling and Inventory Control of Manufacturing Systems
Chapter 9.3. Supporting Lean Flow Production Strategies
Chapter 9.4. Just-in-Time and Kanban Scheduling
Chapter 9.5. Planning and Control of Service Operations
Chapter 9.6. Demand Flow Technology
Chapter 9.7. An Introduction to Supply Chain Management
Chapter 9.8. Production Scheduling
Chapter 9.9. Case Study: An Effective Production System for the Automotive Industry
Chapter 10.1. Industrial Engineering Support for Materials Management
Chapter 10.2. Material Handling
Chapter 10.3. Warehouse Management
Chapter 10.4. Distribution Systems
Chapter 10.5. Inventory Management and Control
Chapter 10.6. Case Study: Lessons Learned from Implementing a Paperless Warehouse Management System
Chapter 10.7. Developing Engineered Labor Standards in a Distribution Center
Chapter 11.1. Applied Statistics for the Industrial Engineer
Chapter 11.2. Principles and Applications of Operations Research
Chapter 11.3. Guide to Optimization Models
Chapter 11.4. Applications of Queuing Theory
Chapter 11.5. Simulation Methodology, Tools, and Applications
Chapter 11.6. Case Study: Neural Network Applications
Chapter 12.1. Bar Codes and Other Automated Data Collection Methods
Chapter 12.2. Management of Data
Chapter 12.3. Information Network Applications
Chapter 12.4. Interfacing Technical IE Systems with Business Systems
Chapter 12.5. Artificial Intelligence and Knowledge Management Systems
Chapter 13.1. Product Development
Chapter 13.2. Design for Manufacture and Assembly
Chapter 13.3. Value Management
Chapter 13.4. Quality Management
Chapter 13.5. Complying with ISO 9000
Chapter 13.6. The Role of Statistical Process Control in Improving Quality
Chapter 13.7. World-Class Manufacturing – An Industrial Engineering View

Chapter 14.1. Manufacturing Processes
Chapter 14.2. Process Design and Planning
Chapter 14.3. Manufacturing Process Design Using Statistical Process Analysis
Chapter 14.4. Manual and Automated Assembly
Chapter 14.5. Flexible Automation
Chapter 14.6. Industrial Process Control
Chapter 14.7. Packaging Equipment and Methods
Chapter 14.8. Automation with Robots
Chapter 14.9. Production Flow Strategies
Chapter 15.1. Industrial Engineering in Government
Chapter 15.2. Facilities Planning and Labor Management in the Food Service Industry
Chapter 15.3. Health Service
Chapter 15.4. Case Study: Automated Staffing Determination for a Grocery Chain
Chapter 15.5. Case Study: Development of Job Plans in an Electric Utility
Chapter 15.6. Case Study: Labor Controls for a Bank
Chapter 16.1. Computer-Aided Maintenance Planning, Scheduling, and Control
Chapter 16.2. Benefits of Auditing the Maintenance Department
Chapter 16.3. Total Productive Maintenance
Chapter 16.4. Case Study: Automated Job Standards for Aircraft Maintenance
Chapter 17.1. Charting Techniques
Chapter 17.2. Stopwatch Time Study
Chapter 17.3. Work Sampling and Group Timing Technique
Chapter 17.4. MOST Work Measurement Systems
Chapter 17.5. Learning Curves
Chapter 17.6. Group Technology
Chapter 17.7. CAD/CAM
Chapter 17.8. Assembly Line Balancing
Chapter 17.9. Project Management
Chapter 17.10. Case Study: Applying Learning Curves in Aircraft Production – Procedures and Experiences

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