If It Can Go Wrong, It Will! How to Bulletproof Your User Research
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The document discusses the potential pitfalls in user research and emphasizes the importance of anticipating and mitigating risks. It highlights various factors that could lead to issues, such as technology failures and distractions, while providing strategies for protection including checklists and journey mapping. Ultimately, it aims to ensure successful outcomes and satisfaction for both clients and UX professionals.
If It Can Go Wrong, It Will! How to Bulletproof Your User Research
- 1. If It Can Go Wrong, It Will: How to Bulletproof Your User Research @Centralis_UX @kathikaiser
- 2. A UX Tale… @Centralis_UX@Centralis_UX @kathikaiser@Centralis_UX @kathikaiser
- 3. A UX Tale… @Centralis_UX@Centralis_UX @kathikaiser@Centralis_UX @kathikaiser
- 4. A UX Tale… @Centralis_UX@Centralis_UX @kathikaiser@Centralis_UX @kathikaiser
- 5. Risks about People Face time with users is precious. It’s our duty to make the most of it. @Centralis_UX @kathikaiser
- 6. What Could Possibly Go Wrong? @Centralis_UX @kathikaiser
- 7. What Could Possibly Go Wrong? People Places Technology Random Acts of Chaos Clients Vendors Participants Stakeholders You Getting there Gaining access Distractions Prototypes Audio Quality Camera Batteries Remote Platforms Severe Weather Earthquakes Terrorist Attacks Power Outages
- 8. What Could Possibly Go Wrong? Anticipate Prevent Fix Deal Learn
- 9. What Could Possibly Go Wrong? Inaccurate Expectations @Centralis_UX @kathikaiser
- 10. What Could Possibly Go Wrong? @Centralis_UX Conflicting Incentives @Centralis_UX @kathikaiser
- 11. What Could Possibly Go Wrong? @Centralis_UX Unwanted Interference Unwanted Interference @Centralis_UX @kathikaiser
- 12. What Could Possibly Go Wrong? @Centralis_UX Tech Failure @Centralis_UX @kathikaiser
- 13. What Could Possibly Go Wrong? @Centralis_UX @kathikaiser Hooligans!
- 14. How to Protect Yourself @Centralis_UX @kathikaiser
- 15. How to Protect Yourself Checklists @Centralis_UX @kathikaiser
- 16. How to Protect Yourself 16 @Centralis_UX Pack Lists @Centralis_UX @kathikaiser
- 17. How to Protect Yourself 17 @Centralis_UX ‘Time Outs’ @Centralis_UX @kathikaiser
- 18. How to Protect Yourself 18 @Centralis_UX Retros @Centralis_UX @kathikaiser
- 19. How to Protect Yourself 19 @Centralis_UX ‘Murphy’s Journey Map’ @Centralis_UX @kathikaiser
- 20. How to Protect Yourself 20 @Centralis_UX ‘Murphy’s Journey Map’ @Centralis_UX @kathikaiser
- 21. A Happy Ending @Centralis_UX @kathikaiser
- 22. A Happy Ending 22 @Centralis_UX@Centralis_UX @kathikaiser Happy clients…
- 23. A Happy Ending @Centralis_UX @kathikaiser …and happy UXers.