Implementation Of Web 2.0 Services in the Norwegian Health Library
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The document discusses the Norwegian Electronic Health Library's implementation of Web 2.0 services. It provides an overview of the library, including its goals of promoting equality, quality, and cost-effectiveness in health services. It then examines the library's experiments with various Web 2.0 tools to collaborate internally, communicate externally, develop website services, and improve information outside the website. These efforts have led to modest increases in site traffic and engagement. The library hopes to better integrate external health information sources onto its website through more modern technologies.
Implementation Of Web 2.0 Services in the Norwegian Health Library
- 1. Implementation of Web 2.0-services in the Norwegian Electronic Health Library Medicine 2.0 Øystein Eiring, Runar Eggen, Hans Petter Fosseng, Magne Nylenna
- 2. The Norwegian Knowledge Centre for the Health Services Founded 2004 Organised under The Directorate for Health No authority to develop og implement health policy 120 employees
- 3. The Norwegian Knowledge Centre for the Health Services Gathers and disseminates Systematic reviews HTA reports Improve the quality of patient information Surveys of patients and employees experiences with health services
- 4. The Norwegian Knowledge Centre for the Health Services Host of the National Council for Quality and Prioritization Host of The National Electronic Health Library
- 5. June 4, 2009 Access to knowledge has varied widely National Hospital Rural hospital
- 6. June 4, 2009 National access through one website
- 7. Why does the Health Library exist? Equality: Equality of health services implies equal access to knowledge Quality: Quality assessment of knowledge can foster better quality of health services Economy: National subscriptions and licenses save time and money
- 8. The Health Library -keypoints Government funded Serves health workers in Norway 4.6 mill inhabitants Editorial office in Oslo Internet access only June 4, 2009
- 9. The Health Library in numbers Budget CAD 8 mill. 20 employees 10 full-time 150 - 200 000 page downloads/month + use of licenced resources June 4, 2009
- 10. Principles … Made for h ealth personnel and students Open to the public Norwegian language (on the surface) Editorial independency
- 11. June 4, 2009 Helsebiblioteket Journals
- 12. June 4, 2009 Helsebiblioteket Databases
- 13. June 4, 2009 Helsebiblioteket Systematic reviews
- 14. June 4, 2009 Helsebiblioteket Clinical guidelines
- 15. June 4, 2009 Helsebiblioteket Reference books
- 16. June 4, 2009 Helsebiblioteket Specialist libraries
- 17. 2007: a web 1.0, static, one-to-many portal Minimal interaction Content not dynamic Remote workers 50 % of health workers unaware of June 4, 2009
- 18. 2008: Survey of 2.0 services Benefits and limitations International examples Norwegian examples June 4, 2009 Helsebiblioteket
- 19. Survey: lessons Few norwegian Medicine 2.0 services in health sites Unresolved issues ownership, quality, accountability, privacy, ”chronic temporariness” Potential benefits June 4, 2009
- 20. 1: Using social media to collaborate internally Remote workers and external collaborators Need to collaborate on documents Inadequate in-house ICT solutions June 4, 2009
- 21. 1: Using social media to collaborate internally Experiences: Widespread use of Google Docs and Spreadsheets Blogging and Flickr keep record of meetings and conferences June 4, 2009 Helsebiblioteket
- 22. 2: Using social media to communicate externally Why? Marketing tool Governmental bodies should take pro-active stance Powerful way of delivery June 4, 2009 Helsebiblioteket
- 23. 2: Using social media to communicate externally Slideshare.net Official blog RSS YouTube Flickr Social networking sites June 4, 2009 Helsebiblioteket
- 24. 2: Using social media to communicate externally Results Modest amount of visitors, members, downloads Few use possibility to give feedback Increased competence among staff June 4, 2009 Helsebiblioteket
- 25. 3: Developing services on the website Clinical protocol developed as wiki C ollaboration with a Health Trust Process in accordance with Agree principles June 4, 2009 Helsebiblioteket
- 26. 3: Developing services on the website Tailored Google Coop searches in different contexts Example: Patient information Quality assessment of websites with the LIDA tool June 4, 2009 Helsebiblioteket
- 27. 3: Developing services on the website Tailored news services within specific fields using different RSS tools F rom Google News Creating and aggregating feeds using i.e. Feedity Directly from our journals June 4, 2009 Helsebiblioteket
- 28. 4: Improving services outside the website: Norwegian Wikipedia Why? One of the main sources of patient information Low quality in many norwegian entries Possibility of participation Lack of r esponsibility June 4, 2009 Helsebiblioteket
- 29. Project 4: Improving services outside the website: Norwegian Wikipedia Information on website Participation from students and professionals Follow-up and language improvement done by the Health Library ..and other users June 4, 2009 Helsebiblioteket
- 30. Project 4: Improving services outside the website: Norwegian Wikipedia Results: 37 articles witihin mental health improved Participation from professionals hesitant without payment Users go to the Health Library June 4, 2009
- 31. Discussion Usage increasing slowly Our services are not confined to what can be found on the website Will what drives amateurs apply to experts? What can a small language community achieve?
- 32. Vision for the future If important sources used more modern technology … … we could much easier pull content to our website … offer better searches … and give more in return
- 33. Discussion! Norwegian Electronic Health Library June 4, 2009 Helsebiblioteket Norwegian Electronic Health Library