This document discusses the importance of communication in project management. It provides background on the author and her experience as a project manager at IGT. Effective communication is critical to a project's success and involves generating, collecting, disseminating, storing, and disposing of timely and appropriate information to the right people. Challenges include unclear expectations, different communication methods, listening skills, surprises, and specialized jargon. The document recommends developing a communication plan that identifies stakeholders, expectations, frequency, storage methods, and distribution. It also discusses status reports, progress reports, and common communication forms like blogs, websites, and meetings.