This document discusses key elements of a successful lead nurturing program. It explains that lead nurturing is a structured approach to move leads through a sales funnel by keeping them engaged as they decide whether to purchase. The document outlines reasons for lead nurturing like keeping sales focused on hot leads and getting to leads first to win business. It provides tips for how to implement lead nurturing, such as identifying the target audience, creating relevant content, and improving the program over time. Finally, it notes that the secret to lead nurturing is developing relationships rather than just transactions.