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- 1. Inbound call Scripts © 2013 Regalix Inc. Confidential. All rights reserved 1
- 2. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 2 Consultant Google Rep Thank you for calling the tag implementation team my name is Seth. Hi this is Avery from Google I have an advertiser on the line who is looking to set up re-marketing on his website
- 3. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 3 Consultant Google Rep we will be glad to do that. Do you need any details from me? I have submitted the form already
- 4. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 4 Consultant Google Rep Yes, Could you please help me with the customer ID The customer Id is 123-123-1234
- 5. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 5 Consultant Google Rep I have the details here please transfer the call Introduces the advertiser with the consultant and transfers the call
- 6. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 6 Consultant Advertiser Hi John how are you? I am good so, you are going to help me install on the code on the website
- 7. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 7 Consultant Advertiser Yes, John do you make changes to your website or somebody else does it for you I make the changes.
- 8. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 8 Consultant Advertiser Is this the right time for us to go over the details and make changes on your website? Yes
- 9. Consultant: Proceed with the installation. Post Installation is completed: - © 2013 Regalix Inc. Confidential. All rights reserved 9 Consultant Advertiser Is there anything else I can help you with? No Thank you for your time and have a nice day.
- 10. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 10 Consultant Thank you for calling the tag implementation team my name is Seth. Hi this is Avery from Google I have an advertiser on the line who is looking to set up re- marketing on his website Google Rep
- 11. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 11 Consultant we will be glad to do that. Do you need any details from me? I could not submit the form Google Rep
- 12. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 12 Consultant Yes, Could you please help me with the customer ID? 123-123-1234 Google Rep
- 13. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 13 Consultant Could you help me with the Advertiser’s Company Name? View sonic Google Rep
- 14. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 14 Consultant Could you help me with the first and last name of the advertiser John Smith Google Rep
- 15. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 15 Consultant Could you please help me with the advertiser’s Phone no and e-mail address 123-123-1234 and test@test.com Google Rep
- 16. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 16 Consultant Advertiser’s role in the company? Owner Google Rep
- 17. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 17 Consultant Great we have the required details now. Please transfer the call Introduces the advertiser with the consultant and transfers the call Google Rep
- 18. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 18 Consultant Advertiser Hi John how are you? I am good so, you are going to help me install on the code on the website
- 19. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 19 Consultant Advertiser Yes, John do you make changes to your website or somebody else does it for you? I make the changes
- 20. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 20 Consultant Advertiser Is this the right time for us to go over the details and make changes on your website? Yes
- 21. Consultant: Proceed with the installation. Post Installation is completed: - © 2013 Regalix Inc. Confidential. All rights reserved 21 Consultant Advertiser Is there anything else I can help you with? No Thank you for your time and have a nice day.