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Influencer
Relations:
The strategy
& the science
Influencer Relations: The Strategy and The Science
It’s still about the people
It’s still about the people
It’s still about the people
It’s still about the people
Who is telling your story?
HOW ARE YOU
REALLY
SPEAKING?
Influencer Relations: The Strategy and The Science
MEASURING
THE RIGHT
THINGS
The business of the business
• Customisable measurement application
based on client KPIs
• Data in, visualised insights out
• LEWIS measurement methodology
integrated with industry standards,
including AMEC Valid Metrics
• Volume, depth, sentiment, engagement,
conversation, conversion
• Google Analytics and sales metrics
capable of being integrated
• Measures across all channels including
social media
• Recommend annual brand audits to
measure prompted and unprompted
awareness
We have our own integrated metrics tool, LSCORE, to drive efficiency in measurement.
Metrics will be assigned to help increase brand awareness (measured through annual brand
audit) and lead generation through data capture and web analytics
VMware tasked us to create buzz around
their enterprise product launch starting with
VMworld. VMware wanted to go head-to-
head against Amazon and EC2
LEWIS Pulse grew VMware’s vCloud social
media mentions from 500 to 8,000 per
month
Twitter, LinkedIn and Facebook are now the
top 3 online lead generators for enterprise
sales
Currently 25% of all leads each quarter are
now driven by social media
VMware vCloud
Influence &
measurement
Traackr
Influencer Marketing
From @traackr @nicochabs
Traackr is the leading influencer marketing
platform. We help brands and agencies
identify influencers and manage their
influencer strategies.
Traackr
Influencer Marketing
“You have been influenced when you think
something you wouldn’t otherwise have thought or
do something you wouldn’t otherwise have done.”
P. Sheldrake
The business of influence
What actually is
influence ?
Traackr
Influencer Marketing
Let us think about a
couple of questions
Which movie did you last see at the cinema?
Why are you attending this conference?
Who did you vote for at the last election?
Traackr
Influencer Marketing
Can you tell who
influenced you ?
Which movie did you last see at the cinema?
Why are you attending this conference?
Who did you vote for at the last election?
Traackr
Influencer Marketing
Influence is complex
Traackr
Influencer Marketing
Can you really measure
it ?
Traackr
Influencer Marketing
Before it happens ?
This is what marketers are asking for !
Traackr
Influencer Marketing
In fact, the best we can
do is measure who is in
the best position to
exert potential
influence on a specific
audience.
Traackr
Influencer Marketing
(Potential) influence can
not be reflected by a
vanity score
Traackr
Influencer Marketing
Authority
Connectivity
Two fundamental
approaches to
measure influence
Traackr
Influencer Marketing
Authority can be
approached through 3
key criteria
Courtesy Altimeter Group
Traackr
Influencer Marketing
Illustration
of an
Authority
list by
Traackr
Traackr
Influencer Marketing
Who is the most
important connection ?
Traackr
Influencer Marketing
Illustration of network
analysis by Traackr
Traackr
Influencer Marketing
Now the real
question
Traackr
Influencer Marketing
Now the real
question
How to measure the ROI of my influence
efforts?
Traackr
Influencer Marketing
Well... in the
same way as
your other
media
investments
Traackr
Influencer Marketing
A framework to
measurement of your
marketing efforts
Traackr
Influencer Marketing
From @traackr @nicochabs
Traackr is the leading influencer marketing
platform. We help brands and agencies
identify influencers and manage their
influencer strategies.
The new PR
ecosystem
Integrated approach
A new mindset

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Influencer Relations: The Strategy and The Science

Editor's Notes

  • #2: Michael
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