Infopulse presentation
- 2. Agenda • 1. Overview • 2. Competences • 3. Services Snapshot • 4. Global Sourcing Methodologies • 5. Recent deliveries highlight • 6. Key clients List 2
- 3. 1. Infopulse Overview General information Established in 1992 Part of EDB Group since 2007 (EDB ErgoGroup since 2010) 800+ employees Head office in Kyiv, regional development facilities in Zhytomyr, Luhansk and Vinnytsia 2 major production departments • Application services • ITO services Certifications & Partners Process and market certifications ISO 9001:2008 ISO 14001 Technology and business partners IBM Premier Business Partner Microsoft Gold Certified Partner Informatica Business Partner K2 Value Added Reseller Cisco Premier Certified Partner Cisco Express Foundation Specialized Partner 3
- 4. 2. Competences Business Domains Banking, Finance, & Insurance Telecom IT & System management Industry, manufacturing, & retail Healthcare & pharmaceuticals Oil & gas Public sector Technology Competences ~130 .NET ~100 Java 11% .Net 5% ~100 Legacy (VB, PowerBuilder, Centura, Cobol) Java 37% ~ 50 SharePoint (+ProjectServer, Dynamics CRM) ~ 30 BI (SSIS, SSAS, SSRS, Cognos, CrystalReport) Virtualization & packaging ~ 15 EAI (BizTalk, WebSphere MQ, Sopera) 19% Sharepoint and ~ 15 Mobile (iPhoneOS, Android) related ~ 15 RIA (Silverlight, Flex) 28% Other ~ 70 Application virtualization & packaging 4
- 5. 3. Services Snapshot Software design Software QA & QC & development Legacy applications IT Operations modernization & maintenance Applications virtualization Project management & packaging XRT Universe – “Best treasury management software” awards by Support Consulting Global Finance Magazine in 2005, 2006, 2007 ADW Software Topografische Wandelkaarten - “Overall winner”, 2008, 2009, 2010; “Best digital product”, 2009 – awards by International Map Trade Association 5
- 6. Solutions Snapshot Business process Corporate portals modeling CRM PMO | Resource planning Business Intelligence HRM & Data management Knowledge management Workflows & Docflows 6
- 7. Software design & Development Services • Formal approach to requirements development - needs, features, prioritization, traceability etc. Requirements • Use-case specifications or user stories management • Supplementary specifications & diagrams • Requirements analysis to ensure quality, eliminate inconsistencies • Tools: Rational Requisite Pro, Telelogic Doors, Borland CaliberRM • RUP practices for documentation of system architecture and design (UML based) • Database design model Analysis & design • Tools: Enterprise Architect, Visio, ErWin • Technical decisions documented in SAD (COTS components, make/buy/reuse analysis etc.) • Coding standards • Automated and manual code reviews and cleanups • Unit tests + automated functional tests Implementation • Continuous integration + notifications • Commit monitoring • Self-documented code + documentation comments 7
- 8. Software QA & QC Services • Black box & White box • Functional testing • Regression testing • Performance / Load / Stress testing Dynamic analysis • Usability testing • Security testing • Installation testing • Integration testing • Requirements analysis Static analysis • Elimination of inconsistencies & incompleteness • Test Complete • Rational Robot Test automation • Unit testing implementation • Custom test framework • Delivery audits Process analysis & • Formal | Agile approaches improvement • RUP, Scrum, CMMI 8
- 9. Process management solutions ShareProcess Simple and straightforward notation Focus on all employees, not only business analysts Direct links between model and actual process implementation Transparency Ease of certification Flexibility ProcessPuzzle Clarify org. structure and connections Clarify roles & responsibilities Clarify document flows Identify inconsistencies Get integrated picture of business processes in 1 day 9
- 10. Applications virtualization & Packaging Services • Zero applications deployment Applications • Zero applications conflicts and interdependencies virtualization • Standard configuration • Quick and safe changes • Standard configurations • Integrated license management • Elimination of excessive users privileges Software packaging • Unattended deployment • Applications conflicts management • Self-repair capacity • Dramatic increase of application infrastructure manageability, stability, predictability • Quick and safe changes Benefits • Eliminating of application conflicts • Decreasing of maintenance costs • Increasing business users satisfaction 10
- 11. Business Intelligence Services Services Implement ETL for data gathering Implement data quality management routines Maintain data warehouses Build analytical reporting systems Consolidate and aggregate data Multidimensional analysis with OLAP cubes Implement dashboards and indicators Integrated with corporate portals and accessible from mobile Technology Microsoft SQL Server Integration, Analysis, Reporting Services Microsoft SharePoint Microsoft Excel Services & Performance Point Server IBM Cognos BI, Reports, TM Informatica PowerCenter SAP BusinessObjects & CrystalReports Oracle Data Integrator & Datawarehouse Builder 11
- 12. Consulting Services • Project management • Requirements analysis & approval Project • Microsoft Project Server implementation management • Analytical reporting services • Sarbanes-Oxley compliance • Subcontractors management • Process analysis PMO Automation • SharePoint implementation • Microsoft Project Server implementation Development • Software development methodology analysis methodology • Technical solution validation implementation • Process improvement planning • Project planning methodology trainings Project planning • Microsoft Project implementation 12
- 13. ITO Services • Consulting & Integration Approach • Servers Virtualization and Consolidation • Infrastructure Management • Security Management • Managed IT Services - 24/7 • Application Servers • Database Servers • System Services • Network Infrastructure • Customer Operation • Monitoring & proactivity - 24/7 • Specialized service desk 1
- 14. Support Services • Registration and processing of incidents and requests • Consultations Single point of • Information tracking in common registration system access • Request reception by phone, fax, e-mail • Multi-language support • 9/5 – support in working time Operating mode • 24/7 – all day support • Other mode depending on customer requirements • The possibility of organizing an international service-desk General • Using innovative approach and the best specialized tools • Continuous improvements of Support Services 14
- 15. SharePoint Implementation Services • ~ 10 implementations • Key features • Integrated news flow • Birthdays Portal Box • Newcomers • Media gallery • Event calendar • Quick survey State transition • “Jira for SharePoint” rules • Customizable record lifecycle processor • Form presentation rules Issue tracking & • Permissions granting rules order management • Lightweight flash-based charts • Cross-SharePoint filtered lookups • Flexible notification rules • User assistance & adaptation features 15
- 16. 4. Global Sourcing Methodology Logical Security Physical Security Risk Financial Management Security Security Knowledge Management Management Transparent delivery framework Human Quality Project Resources Management Management Management Quality-centered Competence-driven IT Services Environmental Security-based Management Application Management Services Management 16
- 17. IT Operation Service Models 17
- 18. Integrated delivery management system • Intuitive and illustrative navigation • Used by all employees to speed-up adaptation and knowledge sharing • Integrated information management • Reporting and analysis • Data exchange with external systems • Supports changes in organizational structure 18
- 19. 5. Recent deliveries highlight Business Solution Customer Country Service domain Project domain domain 2010, iPhone-based mobile banking application EDB NO Banking Mobile Software development for Sparebank 1 link to Apple store American Chamber of Since 2009, both public & internal portals for ACC UA Public sector SharePoint Software development Commerce in Ukraine, about 16 000 registered users 2010, Internal portal, PMO processes support, Kyivstar UA Telecom SharePoint Software development issue tracking, integration with ProjectServer System integration; Since 2007, core assistance center software & key Allianz UA Insurance BI Software development business analysis reporting system provided Software development; Since 2007, collection of market information from Gorenje UA Retail SaaS, BI Support regions, and consolidation for central office Custom Since 2005, hospital management and audiology AuditData DK Healthcare Software development software devices control system Custom Since 2006, testing various maps and trips related Rand McNally US Digital content Software QA software software, both manually & automatically Since 2005, applications packaging and System Packaging & Revacom DE Software development virtualization factory for UBS, HP, Swisscom and management virtualization other top customers Custom Software development; Since 2007, development and maintenance of ScanJour DK Public sector software, Support ScanJour Captia system SharePoint Since 2005, development and maintenance of Custom Software development; Agillic DK Telecom customer lifecycle management system for major software, RIA Support Telecoms 19
- 20. 6. Key clients List 20
- 21. Please contact us for any detailed information! Sales and Marketing Department tel: +380 44 457 84 68 +380 44 456 24 56 e-mail: info@infopulse.com.ua www.infopulse.com.ua