Information And Communication
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This document discusses various documents used by organizations. It describes invoices sent to customers, which provide details of products or services provided, total costs, and payment due dates. Purchase orders sent to suppliers are discussed next, including their purpose to request products or services and typical information like item details, quantities, and pricing. Finally, the document notes that tasks may involve analyzing documents like customer orders, purchase orders, delivery notes, pay slips, meeting agendas, meeting minutes, or stock sheets to understand their purpose, typical layouts and information, input methods, and communication methods.
Information And Communication
- 1. Documents used by Organisations GCE ICT Applied Unit 2 – ICT and Organisations
- 2. What we are going to learn. Understand a wide range of standard documents used by organisations Purpose Information included How information is inputted Methods of communication How to represent this information in a diagrammatic format.
- 3. Invoices to customers What is it used for? When customers (usually companies) place orders for products or services. These products or services are provided to the company immediately, before any payment is made. The invoice is then forwarded to the company advising of products provided and total cost of payment and time period in which it should be paid – usually 28 days.
- 4. Invoices to customers What is it used for? Not to be confused with a receipt, which is giving to a customer who has paid up front or at time of purchase.
- 5. Information and Layout Typical Information would include: Company details Customer Information Date of Invoice Unique Invoice Ref Product ID Product Description Quantity Unit Price Sub Total VAT
- 6. Method of communication Post or courier All companies will have business address. Ensure supplier has physical details of location of company. Same as where products sent to. Slow delivery and more costly than other methods. Why not email or phone?
- 7. Task For one of the following documents, identify Purpose of document Layout & information required Method of input – typed, lookup or calculated Typical Method of Communication
- 8. Task – documents to analyse Customer Order Purchase Order to suppliers Delivery note Pay slip Agenda for meeting Minutes for meeting Stock Sheet