The document outlines 10 principles for recognizing insights according to Johannes Hartmann. The principles are:
1. Insight is an active process, not just a noun, that requires time and major changes within a company.
2. Insight occurs internally when something new is created in the brain, providing a surprising and positive feeling.
3. Insight connects people and creates a sense of purpose beyond just observations.
4. Insights cannot always be measured numerically and include things like smiles that have meaning but no numbers.
5. Developing insights requires an inclusive process involving people across a company.
6. Insight generation needs a methodology linked to processes for bringing people together.